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CRM Training - United Kingdom

Our CRM courses equip you with the skills to use a range of CRM systems, including Salesforce, Oracle, Microsoft and more.

CRM Training Information

About CRM Training

CRM (Customer Relationship Management) Systems are everywhere in modern business, with organisations worldwide using them to store customer data, track leads and support business partner relationships. Our range of CRM training courses provides you with the skills and knowledge to use some of the world’s popular CRM systems, including Microsoft Dynamics CRM, Salesforce and Oracle.

Please arrive at the venue at 8:45am.
Please see our CRM Training courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider in the world for CRM Training.
The price for CRM Training certification in the United Kingdom starts from £495.

Salesforce Masterclass Outline

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include the Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud. This world leader in customer service solutions is all cloud-based meaning that expensive hardware and software set up is redundant. This one day course is precise and eliminates the unnecessary jargon that often accompanies longer drawn-out courses. Salesforce Masterclass shall equip delegates with the key components of the Salesforce products so that delegates are able to utilise the learnt skills immediately and effectively incorporate them into their enterprises.


Microsoft Dynamics CRM Masterclass Overview

Attendance at this Microsoft Dynamics CRM Masterclass will give delegates a complete overview of this Customer Relationship Management (CRM) software package. It is designed to help those working in Sales, Marketing, and Financial Service sectors to easily manage and maintain customer relationships, track sales, and deliver significant, serviceable data. Explore basic functionalities, including generating reports and using analytics; sorting, searching, and filtering information; and setting up master data for sales and purchase processes. By enhancing understanding of using this integrated CRM solution, delegates will be capable of enhancing business intelligence, identifying growth opportunities, and increasing profitability. This course covers all versions of Microsoft Dynamics CRM and helps delegates realise how they can improve customer satisfaction through the automation of business processes.


Oracle Sales CRM Masterclass Overview

Oracle CRM (customer relationship management) is a variety of applications that show you vital information within a business. This information could be driven sales, revenue, marketing and other important sources of data. The Oracle CRM has been created on an open based architecture to improve data quality and business processes which allows you to share this information with other employees. By using this tool to measure campaigns, you will be able to distribute this information to small teams in remote locations. There are over 50 Oracle CRM specific tools to use so that you can collect and present accurate information.


Microsoft Dynamics AX Masterclass Overview

This 1-day masterclass in Microsoft Dynamics AX provides a comprehensive understanding of how to use this complete enterprise resource planning solution. Starting from the basics, the course focuses on the knowledge needed to use Dynamics AX, including how to effectively navigate the interface, finding and sorting data, and typical tasks that may be carried out during day to day usage of the program. This course is customisable according to the version of Dynamics AX for which you require training.

CRM Training Benefits for Individuals

  • Grow your sales or marketing career

  • Learn about how to get the most out of CRM systems

  • Demonstrate to employers you are ready to fill vital roles

  • A range of courses depending on the skills you wish to develop


CRM Training Benefits for Businesses

  • Prepare your staff with the skills they need for their roles

  • Training employees on CRM help them to carry out their work more efficiently

  • A range of courses depending on training needs

  • Short courses limit time away from work

Reasons to choose
CRM Training

  • CRM systems are used by thousands of businesses worldwide

  • Prepare for roles in sales and marketing

  • CRMs allow you to improve the efficiency of vital business processes

  • Multiple employees across departments can collaborate easily

  • Collect and analyse some of the most valuable business data

Why choose
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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

Dates & Prices

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Fri 3rd Jan 2020
Places available
£795
Sheffield
Fri 3rd Jan 2020
Places available
£995
Manchester
Fri 3rd Jan 2020
Places available
£995
Glasgow
Fri 10th Jan 2020
Places available
£995
Cardiff
Fri 10th Jan 2020
Places available
£995
50%
off
Fri 17th Jan 2020
Places available
Was: £995
Now: £495
Cambridge
Fri 17th Jan 2020
Places available
£995
Edinburgh
Fri 24th Jan 2020
Places available
£995
Nottingham
Fri 24th Jan 2020
Places available
£995
Leeds
Fri 31st Jan 2020
Places available
£995
Dublin
Fri 31st Jan 2020
Places available
€995
Bristol
Fri 7th Feb 2020
Places available
£995
Fri 7th Feb 2020
Places available
£795
Brighton
Fri 14th Feb 2020
Places available
£995
Birmingham
Fri 14th Feb 2020
Places available
£995
Liverpool
Fri 21st Feb 2020
Places available
£995
Belfast
Fri 28th Feb 2020
Places available
£995
London
Fri 28th Feb 2020
Places available
£995
Fri 6th Mar 2020
Places available
£795
Milton Keynes
Fri 6th Mar 2020
Places available
£995
Aberdeen
Fri 6th Mar 2020
Places available
£995
Southampton
Fri 13th Mar 2020
Places available
£995
Norwich
Fri 20th Mar 2020
Places available
£995
Manchester
Fri 20th Mar 2020
Places available
£995
Reading
Fri 27th Mar 2020
Places available
£995
Maidstone
Fri 27th Mar 2020
Places available
£995
Fri 3rd Apr 2020
Places available
£795
Newcastle
Fri 3rd Apr 2020
Places available
£995
Nottingham
Fri 17th Apr 2020
Places available
£995
Glasgow
Fri 24th Apr 2020
Places available
£995
London
Fri 1st May 2020
Places available
£995
Fri 1st May 2020
Places available
£795
Cambridge
Fri 1st May 2020
Places available
£995
Edinburgh
Fri 8th May 2020
Places available
£995
Sheffield
Fri 15th May 2020
Places available
£995
Birmingham
Fri 15th May 2020
Places available
£995
Belfast
Fri 22nd May 2020
Places available
£995
Leeds
Fri 22nd May 2020
Places available
£995
Manchester
Fri 29th May 2020
Places available
£995
Cardiff
Fri 29th May 2020
Places available
£995
Bristol
Fri 5th Jun 2020
Places available
£995
Brighton
Fri 5th Jun 2020
Places available
£995
London
Fri 12th Jun 2020
Places available
£995
Southampton
Fri 12th Jun 2020
Places available
£995
Dublin
Fri 19th Jun 2020
Places available
€995
Reading
Fri 19th Jun 2020
Places available
£995
Fri 19th Jun 2020
Places available
£795
Aberdeen
Fri 26th Jun 2020
Places available
£995
Milton Keynes
Fri 26th Jun 2020
Places available
£995
Manchester
Fri 3rd Jul 2020
Places available
£995
Liverpool
Fri 3rd Jul 2020
Places available
£995
Birmingham
Fri 10th Jul 2020
Places available
£995
Maidstone
Fri 10th Jul 2020
Places available
£995
Norwich
Fri 17th Jul 2020
Places available
£995
Leeds
Fri 17th Jul 2020
Places available
£995
Glasgow
Fri 24th Jul 2020
Places available
£995
London
Fri 31st Jul 2020
Places available
£995
Fri 31st Jul 2020
Places available
£795
Newcastle
Fri 31st Jul 2020
Places available
£995
Edinburgh
Fri 7th Aug 2020
Places available
£995
Nottingham
Fri 7th Aug 2020
Places available
£995
Fri 14th Aug 2020
Places available
£795
Reading
Fri 14th Aug 2020
Places available
£995
Belfast
Fri 21st Aug 2020
Places available
£995
Birmingham
Fri 21st Aug 2020
Places available
£995
Milton Keynes
Fri 28th Aug 2020
Places available
£995
Bristol
Fri 4th Sep 2020
Places available
£995
Sheffield
Fri 4th Sep 2020
Places available
£995
Cambridge
Fri 11th Sep 2020
Places available
£995
London
Fri 11th Sep 2020
Places available
£995
Cardiff
Fri 18th Sep 2020
Places available
£995
Manchester
Fri 18th Sep 2020
Places available
£995
Southampton
Fri 25th Sep 2020
Places available
£995
Brighton
Fri 25th Sep 2020
Places available
£995
Fri 25th Sep 2020
Places available
£795
Dublin
Fri 2nd Oct 2020
Places available
€995
London
Fri 2nd Oct 2020
Places available
£995
Newcastle
Fri 9th Oct 2020
Places available
£995
Leeds
Fri 9th Oct 2020
Places available
£995
Glasgow
Fri 16th Oct 2020
Places available
£995
Reading
Fri 23rd Oct 2020
Places available
£995
Maidstone
Fri 30th Oct 2020
Places available
£995
Fri 30th Oct 2020
Places available
£795
Birmingham
Fri 30th Oct 2020
Places available
£995
Liverpool
Fri 6th Nov 2020
Places available
£995
Edinburgh
Fri 13th Nov 2020
Places available
£995
London
Fri 20th Nov 2020
Places available
£995
Norwich
Fri 20th Nov 2020
Places available
£995
Milton Keynes
Fri 27th Nov 2020
Places available
£995
Fri 27th Nov 2020
Places available
£795
Aberdeen
Fri 4th Dec 2020
Places available
£995
Birmingham
Fri 4th Dec 2020
Places available
£995
Fri 11th Dec 2020
Places available
£795
Bristol
Fri 11th Dec 2020
Places available
£995
Manchester
Fri 18th Dec 2020
Places available
£995

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Key points about this course


Duration: 1 days*

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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