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Microsoft Dynamics CRM Masterclass

Summary

Duration: 1 Days Location(s): 90 in UK Delivery: Classroom Price from:

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Microsoft Dynamics CRM Masterclass Outline

  • Introduction

  • Cases

  • Knowledge Base

  • Queue Management

  • Contracts

  • Service Scheduling


About this course

Microsoft Dynamics CRM Masterclass Overview

Attendance at this Microsoft Dynamics CRM Masterclass will give delegates a complete overview of this Customer Relationship Management (CRM) software package. It is designed to help those working in Sales, Marketing, and Service sectors to easily manage and maintain customer relationships, track sales, and deliver significant, serviceable data. By enhancing understanding of using this integrated CRM solution, delegates will be capable of enhancing business intelligence, identifying growth opportunities, and increasing profitability. This course covers all versions of Microsoft Dynamics CRM and helps delegates realise how they can improve customer satisfaction through the automation of business processes.


Who should attend?

This course is for those who are working in specific roles that require Microsoft Dynamics CRM and are responsible for using this tool. Job roles include:

  • Customer service representatives

  • Service Schedulers

  • Consultants

  • Administrators

  • Office Managers

  • CEOs

 

Prerequisites

Before starting this course it is recommended that delegates have a general understanding of Microsoft Windows, Microsoft Office, and Customer Relationship Management solution processes and practices. 


Microsoft Dynamics CRM Masterclass Exam

There is no exam required for delegates to take to complete this course.

Find dates & prices for Microsoft Dynamics CRM Masterclass

London
Mon 4th Dec 17
Classroom 1 day
£1299
Birmingham
Mon 4th Dec 17
Classroom 1 day
£1299
Manchester
Mon 4th Dec 17
Classroom 1 day
£1299
Leeds
Mon 4th Dec 17
Classroom 1 day
£1699
Bristol
Mon 4th Dec 17
Classroom 1 day
£1699
Milton Keynes
Mon 4th Dec 17
Classroom 1 day
£1699
Reading
Mon 4th Dec 17
Classroom 1 day
£1699
Glasgow
Mon 4th Dec 17
Classroom 1 day
£1699
Edinburgh
Mon 4th Dec 17
Classroom 1 day
£1699
Southampton
Mon 4th Dec 17
Classroom 1 day
£1699
Liverpool
Mon 4th Dec 17
Classroom 1 day
£1699
Nottingham
Mon 4th Dec 17
Classroom 1 day
£1699
Newcastle
Mon 4th Dec 17
Classroom 1 day
£1699
Brighton
Mon 4th Dec 17
Classroom 1 day
£1699
Cardiff
Mon 4th Dec 17
Classroom 1 day
£1699
Cambridge
Mon 4th Dec 17
Classroom 1 day
£1699
Sheffield
Mon 4th Dec 17
Classroom 1 day
£1699
Belfast
Mon 4th Dec 17
Classroom 1 day
£1699
Dublin
Mon 4th Dec 17
Classroom 1 day
€1699
Aberdeen
Mon 4th Dec 17
Classroom 1 day
£1699
Norwich
Mon 4th Dec 17
Classroom 1 day
£1699
Maidstone
Mon 4th Dec 17
Classroom 1 day
£1699
Inverness
Mon 4th Dec 17
Classroom 1 day
£1999
Dundee
Mon 4th Dec 17
Classroom 1 day
£1999
Dunfermline
Mon 4th Dec 17
Classroom 1 day
£1999
Wrexham
Mon 4th Dec 17
Classroom 1 day
£1999
Bolton
Mon 4th Dec 17
Classroom 1 day
£1999
Crewe
Mon 4th Dec 17
Classroom 1 day
£1999
Sunderland
Mon 4th Dec 17
Classroom 1 day
£1999
Teesside
Mon 4th Dec 17
Classroom 1 day
£1999
Wakefield
Mon 4th Dec 17
Classroom 1 day
£1999
Preston
Mon 4th Dec 17
Classroom 1 day
£1999
Carlisle
Mon 4th Dec 17
Classroom 1 day
£1999
Darlington
Mon 4th Dec 17
Classroom 1 day
£1999
Harrogate
Mon 4th Dec 17
Classroom 1 day
£1999
Doncaster
Mon 4th Dec 17
Classroom 1 day
£1999
Kingston upon Hull
Mon 4th Dec 17
Classroom 1 day
£1999
Chester
Mon 4th Dec 17
Classroom 1 day
£1999
Middlesbrough
Mon 4th Dec 17
Classroom 1 day
£1999
Warrington
Mon 4th Dec 17
Classroom 1 day
£1999
Chorley
Mon 4th Dec 17
Classroom 1 day
£1999
York
Mon 4th Dec 17
Classroom 1 day
£1999
Leicester
Mon 4th Dec 17
Classroom 1 day
£1999
Stoke-on-Trent
Mon 4th Dec 17
Classroom 1 day
£1999
Northampton
Mon 4th Dec 17
Classroom 1 day
£1999
Coventry
Mon 4th Dec 17
Classroom 1 day
£1999
Worcester
Mon 4th Dec 17
Classroom 1 day
£1999
Derby
Mon 4th Dec 17
Classroom 1 day
£1999
Buxton
Mon 4th Dec 17
Classroom 1 day
£1999
Burton Upon Trent
Mon 4th Dec 17
Classroom 1 day
£1999
Warwick
Mon 4th Dec 17
Classroom 1 day
£1999
Hinckley
Mon 4th Dec 17
Classroom 1 day
£1999
Solihull
Mon 4th Dec 17
Classroom 1 day
£1999
Wolverhampton
Mon 4th Dec 17
Classroom 1 day
£1999
Lincoln
Mon 4th Dec 17
Classroom 1 day
£1999
Corby
Mon 4th Dec 17
Classroom 1 day
£1999
Slough
Mon 4th Dec 17
Classroom 1 day
£1999
Fleet
Mon 4th Dec 17
Classroom 1 day
£1999
Swansea
Mon 4th Dec 17
Classroom 1 day
£1999
Oxford
Mon 4th Dec 17
Classroom 1 day
£1999
Bath
Mon 4th Dec 17
Classroom 1 day
£1999
High Wycombe
Mon 4th Dec 17
Classroom 1 day
£1999
Gloucester
Mon 4th Dec 17
Classroom 1 day
£1999
Windsor Town
Mon 4th Dec 17
Classroom 1 day
£1999
Bracknell
Mon 4th Dec 17
Classroom 1 day
£1999
Wokingham
Mon 4th Dec 17
Classroom 1 day
£1999
Colchester
Mon 4th Dec 17
Classroom 1 day
£1999
Bedford
Mon 4th Dec 17
Classroom 1 day
£1999
Ipswich
Mon 4th Dec 17
Classroom 1 day
£1999
Peterborough
Mon 4th Dec 17
Classroom 1 day
£1999
Guildford
Mon 4th Dec 17
Classroom 1 day
£1999
Chelmsford
Mon 4th Dec 17
Classroom 1 day
£1999
Watford
Mon 4th Dec 17
Classroom 1 day
£1999
Heathrow
Mon 4th Dec 17
Classroom 1 day
£1999
Bromley
Mon 4th Dec 17
Classroom 1 day
£1999
Luton
Mon 4th Dec 17
Classroom 1 day
£1999
Jersey
Mon 4th Dec 17
Classroom 1 day
£1999
Swindon
Mon 4th Dec 17
Classroom 1 day
£1999
Cirencester
Mon 4th Dec 17
Classroom 1 day
£1999
Exeter
Mon 4th Dec 17
Classroom 1 day
£1999
Gatwick
Mon 4th Dec 17
Classroom 1 day
£1999
Poole
Mon 4th Dec 17
Classroom 1 day
£1999
Tonbridge
Mon 4th Dec 17
Classroom 1 day
£1999
Chatham
Mon 4th Dec 17
Classroom 1 day
£1999
Portsmouth
Mon 4th Dec 17
Classroom 1 day
£1999
Bournemouth
Mon 4th Dec 17
Classroom 1 day
£1999
Chichester
Mon 4th Dec 17
Classroom 1 day
£1999
Plymouth
Mon 4th Dec 17
Classroom 1 day
£1999
Canterbury
Mon 4th Dec 17
Classroom 1 day
£1999
London
Mon 5th Feb 18
Classroom 1 day
£1299
Birmingham
Mon 5th Feb 18
Classroom 1 day
£1299
Manchester
Mon 5th Feb 18
Classroom 1 day
£1299
Leeds
Mon 5th Feb 18
Classroom 1 day
£1699
Bristol
Mon 5th Feb 18
Classroom 1 day
£1699
Milton Keynes
Mon 5th Feb 18
Classroom 1 day
£1699
Reading
Mon 5th Feb 18
Classroom 1 day
£1699
Glasgow
Mon 5th Feb 18
Classroom 1 day
£1699
Edinburgh
Mon 5th Feb 18
Classroom 1 day
£1699
Southampton
Mon 5th Feb 18
Classroom 1 day
£1699
Liverpool
Mon 5th Feb 18
Classroom 1 day
£1699
Nottingham
Mon 5th Feb 18
Classroom 1 day
£1699
Newcastle
Mon 5th Feb 18
Classroom 1 day
£1699
Brighton
Mon 5th Feb 18
Classroom 1 day
£1699
Cardiff
Mon 5th Feb 18
Classroom 1 day
£1699
Cambridge
Mon 5th Feb 18
Classroom 1 day
£1699
Sheffield
Mon 5th Feb 18
Classroom 1 day
£1699
Belfast
Mon 5th Feb 18
Classroom 1 day
£1699
Dublin
Mon 5th Feb 18
Classroom 1 day
€1699
Aberdeen
Mon 5th Feb 18
Classroom 1 day
£1699
Norwich
Mon 5th Feb 18
Classroom 1 day
£1699
Maidstone
Mon 5th Feb 18
Classroom 1 day
£1699
Inverness
Mon 5th Feb 18
Classroom 1 day
£1999
Dundee
Mon 5th Feb 18
Classroom 1 day
£1999
Dunfermline
Mon 5th Feb 18
Classroom 1 day
£1999
Wrexham
Mon 5th Feb 18
Classroom 1 day
£1999
Bolton
Mon 5th Feb 18
Classroom 1 day
£1999
Crewe
Mon 5th Feb 18
Classroom 1 day
£1999
Sunderland
Mon 5th Feb 18
Classroom 1 day
£1999
Teesside
Mon 5th Feb 18
Classroom 1 day
£1999
Wakefield
Mon 5th Feb 18
Classroom 1 day
£1999
Preston
Mon 5th Feb 18
Classroom 1 day
£1999
Carlisle
Mon 5th Feb 18
Classroom 1 day
£1999
Darlington
Mon 5th Feb 18
Classroom 1 day
£1999
Harrogate
Mon 5th Feb 18
Classroom 1 day
£1999
Doncaster
Mon 5th Feb 18
Classroom 1 day
£1999
Kingston upon Hull
Mon 5th Feb 18
Classroom 1 day
£1999
Chester
Mon 5th Feb 18
Classroom 1 day
£1999
Middlesbrough
Mon 5th Feb 18
Classroom 1 day
£1999
Warrington
Mon 5th Feb 18
Classroom 1 day
£1999
Chorley
Mon 5th Feb 18
Classroom 1 day
£1999
York
Mon 5th Feb 18
Classroom 1 day
£1999
Leicester
Mon 5th Feb 18
Classroom 1 day
£1999
Stoke-on-Trent
Mon 5th Feb 18
Classroom 1 day
£1999
Northampton
Mon 5th Feb 18
Classroom 1 day
£1999
Coventry
Mon 5th Feb 18
Classroom 1 day
£1999
Worcester
Mon 5th Feb 18
Classroom 1 day
£1999
Derby
Mon 5th Feb 18
Classroom 1 day
£1999
Buxton
Mon 5th Feb 18
Classroom 1 day
£1999
Burton Upon Trent
Mon 5th Feb 18
Classroom 1 day
£1999
Warwick
Mon 5th Feb 18
Classroom 1 day
£1999
Hinckley
Mon 5th Feb 18
Classroom 1 day
£1999
Solihull
Mon 5th Feb 18
Classroom 1 day
£1999
Wolverhampton
Mon 5th Feb 18
Classroom 1 day
£1999
Lincoln
Mon 5th Feb 18
Classroom 1 day
£1999
Corby
Mon 5th Feb 18
Classroom 1 day
£1999
Slough
Mon 5th Feb 18
Classroom 1 day
£1999
Fleet
Mon 5th Feb 18
Classroom 1 day
£1999
Swansea
Mon 5th Feb 18
Classroom 1 day
£1999
Oxford
Mon 5th Feb 18
Classroom 1 day
£1999
Bath
Mon 5th Feb 18
Classroom 1 day
£1999
High Wycombe
Mon 5th Feb 18
Classroom 1 day
£1999
Gloucester
Mon 5th Feb 18
Classroom 1 day
£1999
Windsor Town
Mon 5th Feb 18
Classroom 1 day
£1999
Bracknell
Mon 5th Feb 18
Classroom 1 day
£1999
Wokingham
Mon 5th Feb 18
Classroom 1 day
£1999
Colchester
Mon 5th Feb 18
Classroom 1 day
£1999
Bedford
Mon 5th Feb 18
Classroom 1 day
£1999
Ipswich
Mon 5th Feb 18
Classroom 1 day
£1999
Peterborough
Mon 5th Feb 18
Classroom 1 day
£1999
Guildford
Mon 5th Feb 18
Classroom 1 day
£1999
Chelmsford
Mon 5th Feb 18
Classroom 1 day
£1999
Watford
Mon 5th Feb 18
Classroom 1 day
£1999
Heathrow
Mon 5th Feb 18
Classroom 1 day
£1999
Bromley
Mon 5th Feb 18
Classroom 1 day
£1999
Luton
Mon 5th Feb 18
Classroom 1 day
£1999
Jersey
Mon 5th Feb 18
Classroom 1 day
£1999
Swindon
Mon 5th Feb 18
Classroom 1 day
£1999
Cirencester
Mon 5th Feb 18
Classroom 1 day
£1999
Exeter
Mon 5th Feb 18
Classroom 1 day
£1999
Gatwick
Mon 5th Feb 18
Classroom 1 day
£1999
Poole
Mon 5th Feb 18
Classroom 1 day
£1999
Tonbridge
Mon 5th Feb 18
Classroom 1 day
£1999
Chatham
Mon 5th Feb 18
Classroom 1 day
£1999
Portsmouth
Mon 5th Feb 18
Classroom 1 day
£1999
Bournemouth
Mon 5th Feb 18
Classroom 1 day
£1999
Chichester
Mon 5th Feb 18
Classroom 1 day
£1999
Plymouth
Mon 5th Feb 18
Classroom 1 day
£1999
Canterbury
Mon 5th Feb 18
Classroom 1 day
£1999
London
Mon 9th Apr 18
Classroom 1 day
£1299
Birmingham
Mon 9th Apr 18
Classroom 1 day
£1299
Manchester
Mon 9th Apr 18
Classroom 1 day
£1299
Leeds
Mon 9th Apr 18
Classroom 1 day
£1699
Bristol
Mon 9th Apr 18
Classroom 1 day
£1699
Milton Keynes
Mon 9th Apr 18
Classroom 1 day
£1699
Reading
Mon 9th Apr 18
Classroom 1 day
£1699
Glasgow
Mon 9th Apr 18
Classroom 1 day
£1699
Edinburgh
Mon 9th Apr 18
Classroom 1 day
£1699
Southampton
Mon 9th Apr 18
Classroom 1 day
£1699
Liverpool
Mon 9th Apr 18
Classroom 1 day
£1699
Nottingham
Mon 9th Apr 18
Classroom 1 day
£1699
Newcastle
Mon 9th Apr 18
Classroom 1 day
£1699
Brighton
Mon 9th Apr 18
Classroom 1 day
£1699
Cardiff
Mon 9th Apr 18
Classroom 1 day
£1699
Cambridge
Mon 9th Apr 18
Classroom 1 day
£1699
Sheffield
Mon 9th Apr 18
Classroom 1 day
£1699
Belfast
Mon 9th Apr 18
Classroom 1 day
£1699
Dublin
Mon 9th Apr 18
Classroom 1 day
€1699
Aberdeen
Mon 9th Apr 18
Classroom 1 day
£1699
Norwich
Mon 9th Apr 18
Classroom 1 day
£1699
Maidstone
Mon 9th Apr 18
Classroom 1 day
£1699
Inverness
Mon 9th Apr 18
Classroom 1 day
£1999
Dundee
Mon 9th Apr 18
Classroom 1 day
£1999