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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-House Training

Our In-House training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-House courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-House training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Office Applications

Microsoft Word Masterclass

  • Includes Word Masterclass course materials, manual, & certificate
  • Enhance productivity with a number of Microsoft Word tips and tricks
  • Delivered by experienced and skilled Microsoft Word instructors
Popular Course

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Course Information

Microsoft Word Masterclass Outline

Microsoft Word Masterclass will explore the following areas:

Starting with Microsoft Word:

  • Meeting Microsoft Word

  • Creating a Document

  • Navigating in your Document

  • Working within your Document

  • Maximising the Potential of your Document

  • Receiving help with Microsoft Word


The New Ribbon Interface:

  • Becoming Acquainted with Microsoft Word

  • The Quick Access Toolbar

  • Defining Ribbons

  • Ribbons and Chunks

  • The Home Ribbon

  • The Insert Ribbon

  • The View Ribbon


Advanced Ribbons:

  • The Page Layout Ribbon

  • The References Ribbon

  • The Mailings Ribbon

  • The Review Ribbon

  • Contextual Ribbons


Creating Documents:

  • New Document Creation

  • Selecting Text

  • Moving Text

  • Formatting Text

  • Undoing and Redoing

  • Applying Advanced Text Effects


Utilising Text:

  • Fonts on the Home Ribbon

  • The Font Dialogue

  • Using Tabs

  • Paragraph Options


Printing and Viewing your Document:

  • How to use Layouts and Views

  • Basic Viewing Tools

  • Advanced Viewing Tools

  • Using Print Preview

  • Printing a Document

  • Using Page Setup


Managing your Documents:

  • Using My Computer within Word

  • Saving Files

  • Finishing your Files

  • Viewing Files

  • Making Word Work Backwards

  • Sharing Documents

  • Making Changes


Using Formatting Tools:

  • Using Bullets and Numbering

  • Using the Paragraph Dialogue

  • Using Delineation Tools

  • Working with Pages


Creating Headers and Footers:

  • Creating Basic Headers and Footers

  • Using the Header and Footer Tools Design Ribbon

  • Inserting Page Numbers

  • Maximising the use of Headers and Footers


Using Time Saving Tools:

  • Using Language Tools

  • Inserting Pre-Defined Text


Using Tables:

  • Creating Tables

  • Editing Tables

  • Applying Basic Formatting

  • Applying Advanced Formatting


Tips and Tricks

  • Downloading your Document into Other Formats

  • Creating a Contents Page

  • Copying and Pasting

  • Inserting Page Breaks

  • Paragraph Formatting

  • Shortcuts

  • Customising

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Microsoft Word Masterclass Overview

This Microsoft Word Masterclass training course encompasses all versions and levels of Microsoft Word to deliver one, all inclusive training experience. This course provides delegates with the necessary knowledge and skills to create, format, and edit their own documents.


Delegates will learn how to utilise the features of Microsoft Word, that they may not have known existed, to generate presentable documents quickly. Topics covered include navigating within Microsoft Word, using ribbons, viewing tools, saving files, headers and footers, and tables.


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Who is this course designed for?

Microsoft Word Masterclass is intended for those who wish to consolidate and develop their knowledge of Word’s basic features quickly.



Delegates are not required to hold any formal certifications in order to attend this course, however they should have a good knowledge and understanding of Microsoft Word’s basic concepts.

There is no examination for the Microsoft Word Masterclass.


This Microsoft Word training course includes the following: 

  • The Knowledge Academy's Microsoft Word Masterclass Manual 

  • A Completion Certificate

  • Experienced Instructor

  • Refreshments

Available delivery methods for this course:





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Dates & Prices for Microsoft Word Masterclass

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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Best Price in the Industry

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Microsoft Word Masterclass FAQs

You will receive a highly experienced instructor, a detailed user-friendly manual, pre/post course email support, refreshments, and a certificate.
The Microsoft Word Masterclass training course is 1 day long.
Microsoft Word Masterclass begins at 9am and finishes at 5pm. You should arrive at the venue by 8:45am.
A Masterclass course combines all levels and versions of Microsoft Word into one training course, rather than trying to find a course specific to the version of Microsoft Word that you have. The purpose of a Masterclass course is to save you time. With Masterclass, you will learn how to make the most of Microsoft Word, ensuring features that enhance the presentation and navigation of a document are not ignored.

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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