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Key points about this course

Duration: 1 Days*

Support: 24/7

Course Information

Microsoft Outlook Masterclass Overview

This 1 day Microsoft Outlook Masterclass training course aims to teach delegates specific tips and tricks to help them use Microsoft Outlook more effectively. All versions of Microsoft will be covered within this interactive, trainer-led course.

This Microsoft Outlook Masterclass training course falls under the topic of Microsoft. The Knowledge Academy also offers Masterclass training for Word, Excel, PowerPoint, SharePoint, Access, Project, and Visio.

For the most part, Outlook is used as an email application. However, officially, Microsoft Outlook is a personal information manager. Therefore, it features a calendar, task manager, note-taking, web browsing, journal, and contact manager, as well as email settings. By the completion of the course, candidates will then have the ability to use all of the Outlook applications and understand their functions.

Outline

Microsoft Outlook Masterclass Outline

This 1 day Microsoft Outlook Masterclass training course consists of 7 modules, with each covering specific content. These modules include:

Module 1 - Email Model:

How email works
Email addresses
Benefits of email
Email etiquette
Email and viruses
Digital signatures

Module 2 - Getting Started with Outlook

Common Outlook screen elements
Using the Ribbon and Ribbon key tips
Showing and collapsing the Ribbon
Understanding the backstage view and quick access toolbar (QAT)
Adding commands to the QAT
Navigating Outlook features
Folder pane and the to do bar
Composing an email
The message window and creating a new message
Adding an attachment to a message
Adding importance
Requesting message receipts
Creating, using, and removing an AutoSignature
Sending a courtesy copy and a blind copy
Navigating and replying to messages in the conversation
Adding comments to replies
Forwarding messages
Finding related messages

Module 3 - Working with Attachments

Understanding File Attachments
Inserting a File Attachment
Attaching Other Outlook Items
Previewing Attachments
Saving a File Attachment
Opening a File Attachment

Module 4 - Flagging Messages

About Flags and Reminders
Flagging Messages in the Message List
Sending a Message with a Flag
Adding a Reminder to Your Messages
Changing the Default Quick Click Flag
Removing a Flag

Module 5 - Junk Email

Spamming and Junk Email
Phishing and Junk Email
Understanding Junk Email Options
Marking Messages as Junk Mail
Marking Messages as Safe
Managing the Senders Lists
Importing a Blocked Senders List
Exporting a Blocked Senders List
Deleting Junk Email

Module 6 - Working with the Calendar

Accessing the Calendar
Changing the Calendar Arrangement
Displaying Specific Dates
Navigating Within a Calendar
Changing the Current View
Creating a Second-Time Zone
Removing a Time Zone
Creating a New Calendar
Working with Multiple Calendars
Deleting a Calendar
Sharing Calendars
Understanding the Weather Bar

Module 7 - People

Understanding People View
Understanding the Contact Form
Viewing Your Contacts
Creating a New Contact
Entering Contact Details
Editing Contact Details
Inserting a Contact Picture
Adding Contacts to an Existing Company
Printing Contact Details
Deleting an Unwanted Contact
Recovering a Deleted Contact
Adding a Contact from an Email
Pinning a Contact to Favourites
Contacting a Contact
Contacting a Contact from the People Peek
Forwarding Contacts
Creating a Contact Group
Using a Contact Group
Using a Partial Contact Group
Deleting Members from a Contact Group
Linking Contacts

Module 8 - Tasks

Tasks and the To-Do List
Creating Tasks
Changing Task Views
Sorting Tasks
Working with Tasks
Deleting Tasks
Printing a Task List

Module 9 - Working with Rules

About Rules
Creating a New Rule from a Template
Selecting the Rule Conditions
Selecting the Rule Actions
Selecting the Rule Exceptions
Naming and Reviewing the Rule
Testing the Rule
Managing Existing Rules

Module 10 - Scheduling Meetings

Adding a Contact from an Email
Pinning a Contact to Favourites
Contacting a Contact
Contacting a Contact from the People Peek
Forwarding Contacts
Creating a Contact Group
Using a Contact Group
Using a Partial Contact Group
Deleting Members from a Contact Group
Linking Contacts

Prerequisites

Who should attend this Outlook Training Course?

This Microsoft Outlook Masterclass training course is designed for individuals who are new to Outlook, or those who would like to develop their Outlook skills. This course would be especially beneficial for individuals who use Microsoft Outlook within their work role or for personal use.

Prerequisites

There are no formal prerequisites for undertaking this Microsoft Outlook Masterclass. However, candidates will need to have the skills to use a computer and Windows 10 in order to fully understand the content of the course.

FAQs

What is Microsoft Outlook?

Microsoft Outlook is a personal information manager that is primarily used as an email application. In addition to emails, Microsoft Outlook provides users with a calendar, task manager, note taking, web browsing, journal, and contact manager.

Who is this Microsoft Outlook Masterclass training for?

Microsoft Outlook Masterclass is for new and existing Outlook users who would like to develop their skills with Microsoft Outlook.

Are there any prerequisites for this Microsoft Outlook Masterclass course?

There are no formal prerequisites, however delegates must be able to use a computer and Windows 10 in order to understand the content of the course fully.

What other Microsoft Masterclass courses do The Knowledge Academy provide?

We provide Masterclass courses for Word, Excel, PowerPoint, SharePoint, Access, Outlook, and Visio.

What are the uses of Microsoft Outlook?

Microsoft Outlook is mainly used to send and receive emails. It can also manage various types of personal data, including calendar, tasks, contacts, notes, and appointments etc.

How do I put Outlook on my desktop?

To create a desktop icon of Outlook, do the following: 1. Click on start. 2. Select all programs. 3. Browse Microsoft Office. 4. Right-click Outlook. 5. Select send to, desktop (create shortcut).

What is the difference between Gmail and Outlook?

Gmail and Outlook both are different applications. Gmail is an email provider. The outlook is a software application that allows you to manage any email address you wish to arrange. Outlook comes with many integrated features that are part of the suite of tools that make up Microsoft Office.

What are the advantages of Microsoft outlook?

There are many advantages of Microsoft Outlook, such as: The search function which allows you to find whatever you are looking for quickly. Security features. Easy organisation. Connect with others easily. Enhanced connectivity.

How to delete and print a task in Outlook?

To delete a task go to: 1) Tasks > Delete 2) Alternatively, Tasks > Remove from list 3) To print a task list – 4) Go to tasks and select the folder which contains the task list you wish to print 5) Click file > Print

What is the cost/training fees for Microsoft Outlook Masterclass certification in the United Kingdom?

The price for Microsoft Outlook Masterclass certification in the United Kingdom starts from £495

Which is the best training institute/provider of Microsoft Outlook Masterclass in the United Kingdom?

The Knowledge Academy is the Leading global training provider in the world for Microsoft Outlook Masterclass.

What are the best Microsoft Office Training courses in the United Kingdom?

Please see our Microsoft Office Training courses available in the United Kingdom

What's included in this Outlook Training Course?

The following is included with this Microsoft training course:

The Knowledge Academy's Microsoft Outlook Masterclass Manual
A Completion Certificate
Experienced Instructor
Refreshments

Why choose

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Various delivery methods

Flexible delivery methods are available depending on your learning style.

Resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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