Microsoft Outlook Masterclass

Microsoft Outlook Masterclass Outline

This 1 day Microsoft Outlook Masterclass training course consists of 7 modules, with each covering specific content. These modules include:

Module 1 - Email Model:

• How email works
• Email addresses
• Benefits of email
• Email etiquette
• Email and viruses
• Digital signatures

Module 2 - Getting Started with Outlook

• Common Outlook screen elements
• Using the Ribbon and Ribbon key tips
• Showing and collapsing the Ribbon
• Understanding the backstage view and quick access toolbar (QAT)
• Adding commands to the QAT
• Navigating Outlook features
• Folder pane and the to do bar
• Composing an email
• The message window and creating a new message
• Adding an attachment to a message
• Adding importance
• Requesting message receipts
• Creating, using, and removing an AutoSignature
• Sending a courtesy copy and a blind copy
• Navigating and replying to messages in the conversation
• Adding comments to replies
• Forwarding messages
• Finding related messages

Module 3 - Working with Attachments

• Understanding File Attachments
• Inserting a File Attachment
• Attaching Other Outlook Items
• Previewing Attachments
• Saving a File Attachment
• Opening a File Attachment

Module 4 - Flagging Messages

• About Flags and Reminders
• Flagging Messages in the Message List
• Sending a Message with a Flag
• Adding a Reminder to Your Messages
• Changing the Default Quick Click Flag
• Removing a Flag

Module 5 - Junk Email

• Spamming and Junk Email
• Phishing and Junk Email
• Understanding Junk Email Options
• Marking Messages as Junk Mail
• Marking Messages as Safe
• Managing the Senders Lists
• Importing a Blocked Senders List
• Exporting a Blocked Senders List
• Deleting Junk Email

Module 6 - Working with the Calendar

• Accessing the Calendar
• Changing the Calendar Arrangement
• Displaying Specific Dates
• Navigating Within a Calendar
• Changing the Current View
• Creating a Second-Time Zone
• Removing a Time Zone
• Creating a New Calendar
• Working with Multiple Calendars
• Deleting a Calendar
• Sharing Calendars
• Understanding the Weather Bar

Module 7 - People

• Understanding People View
• Understanding the Contact Form
• Viewing Your Contacts
• Creating a New Contact
• Entering Contact Details
• Editing Contact Details
• Inserting a Contact Picture
• Adding Contacts to an Existing Company
• Printing Contact Details
• Deleting an Unwanted Contact
• Recovering a Deleted Contact
• Adding a Contact from an Email
• Pinning a Contact to Favourites
• Contacting a Contact
• Contacting a Contact from the People Peek
•  Forwarding Contacts
• Creating a Contact Group
• Using a Contact Group
• Using a Partial Contact Group
• Deleting Members from a Contact Group
• Linking Contacts

Module 8 - Tasks

• Tasks and the To-Do List
• Creating Tasks
• Changing Task Views
• Sorting Tasks
• Working with Tasks
• Deleting Tasks
• Printing a Task List

Module 9 - Working with Rules

• About Rules
• Creating a New Rule from a Template
• Selecting the Rule Conditions
• Selecting the Rule Actions
• Selecting the Rule Exceptions
• Naming and Reviewing the Rule
• Testing the Rule
• Managing Existing Rules

Module 10 - Scheduling Meetings

• Adding a Contact from an Email
• Pinning a Contact to Favourites
• Contacting a Contact
• Contacting a Contact from the People Peek
• Forwarding Contacts
• Creating a Contact Group
• Using a Contact Group
• Using a Partial Contact Group
• Deleting Members from a Contact Group
• Linking Contacts