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Salesforce CRM Masterclass - United Kingdom

Key points about this course


Duration: 1 Days*

Support: 24/7

Dates & Prices Enquire
  • Includes all course materials, refreshments, & a completion certificate.
  • Delivered by our experienced CRM training instructors.
  • Learn the essentials of Salesforce CRM in just 1 day with our Masterclass.

Available delivery methods for this course

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Classroom

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Live Virtual

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Online

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Onsite

Course Information

Salesforce Masterclass Outline

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud. This world leader in customer service solutions is all cloud based meaning that expensive hardware and software set up is redundant.

This one day course is precise and eliminates the unnecessary jargon that often accompanies longer, drawn out courses. Salesforce Masterclass shall equip delegates with the key components of the Salesforce products so that delegates are able to utilise the learnt skills immediately and effectively incorporate them into their enterprises. 

Salesforce Masterclass Overview

This one-day intensive masterclass shall cover a range of topics within Salesforce and shall focus on the most important and necessary aspects. The modules covered are as follows:


Integrations Overview

  • Key Characteristics of an Integration
  • Salesforce Integration Mechanisms

Security and Authorization, and Authentication

  • Force.com Security
  • Single Sign-on with Federated Identity using SAML
  • Single Sign-on Delegated Authentication

Working with Salesforce Data

  • Retrieving Data: Objects, SOQL and SOSL

SOAP API

  • Working with SOAP API
  • Working with the Partner WSDL
  • Debugging and Testing
  • Advanced API Techniques

JSON

  • JSON Basics
  • JSON Java
  • JSON and C#

Force.com REST APIs

  • The Basics of REST
  • The REST API
  • The Chatter API

Force.com Bulk API

  • An Overview of the Bulk API
  • Using the Bulk API to Modify Data
  • Querying with the Bulk API

Force.com Streaming API

  • The Architecture
  • Working with the Streaming API
  • Key Streaming API Facts

Data Loader in Architecture

  • Data Loader Overview
  • Including Data Loader in Architecture

Apex, Data Loader and Integrations

  • Custom Apex Web Services
  • Apex Callouts
  • Email Services

Declarative Integration Features

  • Outbound Messaging
  • Salesforce to Salesforce

Visualforce, Portals, Sites, Site.com, and Ideas Integration

  • Mashups and Visualforce
  • Portals Integration
  • Sites
  • Site.com Overview
  • Ideas Integration

Design Workshop

  • Review
  • Architecting a Solution

Who should attend this Salesforce Training Course?

Integrating with Force.com is ideal for independent software vendors (ISVs), customer developers, and system integrators wanting to learn how to design and build integrations with Force.com cloud platform applications.

Prerequisites

There are no firm prerequisites for this course; however, we do recommend that participants be familiar with the Force.com platform and proficient in an object-oriented programming language such as Java or C#.

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud.
No, there is not examination for this course. Full participation and attendance shall guarantee certification.
Salesforce Masterclass is a one day course.
We are able to provide support via phone & email prior to attending, during and after the course.
No, there are no prerequisites for this Salesforce Masterclass course.
The price for Salesforce CRM Masterclass certification in the United Kingdom starts from £495
The Knowledge Academy is the Leading global training provider in the world for Salesforce CRM Masterclass.
Please see our CRM Training courses available in the United Kingdom

What’s Included in this Salesforce Training Course?

This training course includes the following:

  • The Knowledge Academy’s Salesforce CRM Course Materials
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

Key points about this course


Duration: 1 Days*

Support: 24/7

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Salesforce CRM Masterclass Dates & Prices

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Fri 13th Dec 2019
Places available
£795
Sheffield
Fri 3rd Jan 2020
Places available
£995
Manchester
Fri 3rd Jan 2020
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£995
Fri 3rd Jan 2020
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£795
Glasgow
Fri 10th Jan 2020
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£995
Cardiff
Fri 10th Jan 2020
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£995
London
Fri 17th Jan 2020
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£995
Cambridge
Fri 17th Jan 2020
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£995
Nottingham
Fri 24th Jan 2020
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£995
Edinburgh
Fri 24th Jan 2020
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£995
Leeds
Fri 31st Jan 2020
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£995
Dublin
Fri 31st Jan 2020
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€995
Bristol
Fri 7th Feb 2020
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£995
Fri 7th Feb 2020
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£795
Birmingham
Fri 14th Feb 2020
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£995
Brighton
Fri 14th Feb 2020
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£995
Liverpool
Fri 21st Feb 2020
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£995
Belfast
Fri 28th Feb 2020
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£995
London
Fri 28th Feb 2020
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£995
Fri 6th Mar 2020
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£795
Milton Keynes
Fri 6th Mar 2020
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£995
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Fri 6th Mar 2020
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£995
Southampton
Fri 13th Mar 2020
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£995
Norwich
Fri 20th Mar 2020
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£995
Manchester
Fri 20th Mar 2020
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£995
Reading
Fri 27th Mar 2020
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£995
Maidstone
Fri 27th Mar 2020
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£995
Newcastle
Fri 3rd Apr 2020
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£995
Fri 3rd Apr 2020
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£795
Nottingham
Fri 17th Apr 2020
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£995
Glasgow
Fri 24th Apr 2020
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£995
London
Fri 1st May 2020
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£995
Fri 1st May 2020
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£795
Cambridge
Fri 1st May 2020
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£995
Edinburgh
Fri 8th May 2020
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£995
Birmingham
Fri 15th May 2020
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£995
Sheffield
Fri 15th May 2020
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£995
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Fri 22nd May 2020
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£995
Belfast
Fri 22nd May 2020
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£995
Cardiff
Fri 29th May 2020
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£995
Manchester
Fri 29th May 2020
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£995
Bristol
Fri 5th Jun 2020
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£995
Brighton
Fri 5th Jun 2020
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London
Fri 12th Jun 2020
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£995
Southampton
Fri 12th Jun 2020
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£995
Reading
Fri 19th Jun 2020
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£995
Dublin
Fri 19th Jun 2020
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€995
Fri 19th Jun 2020
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£795
Aberdeen
Fri 26th Jun 2020
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£995
Milton Keynes
Fri 26th Jun 2020
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£995
Liverpool
Fri 3rd Jul 2020
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£995
Manchester
Fri 3rd Jul 2020
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£995
Maidstone
Fri 10th Jul 2020
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£995
Birmingham
Fri 10th Jul 2020
Places available
£995
Norwich
Fri 17th Jul 2020
Places available
£995
Leeds
Fri 17th Jul 2020
Places available
£995
Glasgow
Fri 24th Jul 2020
Places available
£995
Fri 31st Jul 2020
Places available
£795
Newcastle
Fri 31st Jul 2020
Places available
£995
London
Fri 31st Jul 2020
Places available
£995
Edinburgh
Fri 7th Aug 2020
Places available
£995
Nottingham
Fri 7th Aug 2020
Places available
£995
Fri 14th Aug 2020
Places available
£795
Reading
Fri 14th Aug 2020
Places available
£995
Birmingham
Fri 21st Aug 2020
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£995
Belfast
Fri 21st Aug 2020
Places available
£995
Milton Keynes
Fri 28th Aug 2020
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£995
Sheffield
Fri 4th Sep 2020
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£995
Bristol
Fri 4th Sep 2020
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£995
Cambridge
Fri 11th Sep 2020
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£995
London
Fri 11th Sep 2020
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£995
Manchester
Fri 18th Sep 2020
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£995
Cardiff
Fri 18th Sep 2020
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£995
Southampton
Fri 25th Sep 2020
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£995
Brighton
Fri 25th Sep 2020
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£995
Fri 25th Sep 2020
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£795
London
Fri 2nd Oct 2020
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Dublin
Fri 2nd Oct 2020
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€995
Newcastle
Fri 9th Oct 2020
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£995
Leeds
Fri 9th Oct 2020
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£995
Glasgow
Fri 16th Oct 2020
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Reading
Fri 23rd Oct 2020
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Fri 30th Oct 2020
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£795
Birmingham
Fri 30th Oct 2020
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£995
Maidstone
Fri 30th Oct 2020
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£995
Liverpool
Fri 6th Nov 2020
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£995
Edinburgh
Fri 13th Nov 2020
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£995
London
Fri 20th Nov 2020
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£995
Norwich
Fri 20th Nov 2020
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£995
Fri 27th Nov 2020
Places available
£795
Milton Keynes
Fri 27th Nov 2020
Places available
£995
Aberdeen
Fri 4th Dec 2020
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£995
Birmingham
Fri 4th Dec 2020
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£995
Bristol
Fri 11th Dec 2020
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£995
Fri 11th Dec 2020
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£795
Manchester
Fri 18th Dec 2020
Places available
£995

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Key points about this course


Duration: 1 Days*

Support: 24/7


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You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell