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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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CRM Training | Salesforce CRM Training in Milton Keynes

Key points about this course


Duration: 1 Days *

Rating: Excellent

Language: English

Dates & Prices Enquire
  • Includes all course materials, refreshments, & a completion certificate.
  • Delivered by our experienced CRM training instructors.
  • Learn the essentials of Salesforce CRM in just 1 day with our Masterclass.

Available delivery methods for this course

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Classroom

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Onsite

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Online

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Live Virtual

Dates & Prices

Select your preferred delivery method

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Office Icon Attend your course from the office or home
Trainer Icon Interactive support from experienced trainers
Simple Icon Simple to setup and easy to use on any device
Milton Keynes
Fri 6th Mar 2020
Places available
£995
Milton Keynes
Fri 26th Jun 2020
Places available
£995
Milton Keynes
Fri 28th Aug 2020
Places available
£995
Milton Keynes
Fri 27th Nov 2020
Places available
£995
Fri 13th Dec 2019
Places available
£995
Fri 3rd Jan 2020
Places available
£995
Fri 7th Feb 2020
Places available
£995
Fri 6th Mar 2020
Places available
£995
Fri 3rd Apr 2020
Places available
£995
Fri 1st May 2020
Places available
£995
Fri 19th Jun 2020
Places available
£995
Fri 31st Jul 2020
Places available
£995
Fri 14th Aug 2020
Places available
£995
Fri 25th Sep 2020
Places available
£995
Fri 30th Oct 2020
Places available
£995
Fri 27th Nov 2020
Places available
£995
Fri 11th Dec 2020
Places available
£995

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 1 Days

Support: 24/7


Course Information

Salesforce Masterclass Outline

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud. This world leader in customer service solutions is all cloud based meaning that expensive hardware and software set up is redundant.

This one day course is precise and eliminates the unnecessary jargon that often accompanies longer, drawn out courses. Salesforce Masterclass shall equip delegates with the key components of the Salesforce products so that delegates are able to utilise the learnt skills immediately and effectively incorporate them into their enterprises. 

Salesforce Masterclass Overview

This one-day intensive masterclass shall cover a range of topics within Salesforce and shall focus on the most important and necessary aspects. The modules covered are as follows:


Integrations Overview

  • Key Characteristics of an Integration
  • Salesforce Integration Mechanisms

Security and Authorization, and Authentication

  • Force.com Security
  • Single Sign-on with Federated Identity using SAML
  • Single Sign-on Delegated Authentication

Working with Salesforce Data

  • Retrieving Data: Objects, SOQL and SOSL

SOAP API

  • Working with SOAP API
  • Working with the Partner WSDL
  • Debugging and Testing
  • Advanced API Techniques

JSON

  • JSON Basics
  • JSON Java
  • JSON and C#

Force.com REST APIs

  • The Basics of REST
  • The REST API
  • The Chatter API

Force.com Bulk API

  • An Overview of the Bulk API
  • Using the Bulk API to Modify Data
  • Querying with the Bulk API

Force.com Streaming API

  • The Architecture
  • Working with the Streaming API
  • Key Streaming API Facts

Data Loader in Architecture

  • Data Loader Overview
  • Including Data Loader in Architecture

Apex, Data Loader and Integrations

  • Custom Apex Web Services
  • Apex Callouts
  • Email Services

Declarative Integration Features

  • Outbound Messaging
  • Salesforce to Salesforce

Visualforce, Portals, Sites, Site.com, and Ideas Integration

  • Mashups and Visualforce
  • Portals Integration
  • Sites
  • Site.com Overview
  • Ideas Integration

Design Workshop

  • Review
  • Architecting a Solution

Who should attend this Salesforce Training Course?

Integrating with Force.com is ideal for independent software vendors (ISVs), customer developers, and system integrators wanting to learn how to design and build integrations with Force.com cloud platform applications.

Prerequisites

There are no firm prerequisites for this course; however, we do recommend that participants be familiar with the Force.com platform and proficient in an object-oriented programming language such as Java or C#.

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud.
No, there is not examination for this course. Full participation and attendance shall guarantee certification.
Salesforce Masterclass is a one day course.
We are able to provide support via phone & email prior to attending, during and after the course.
No, there are no prerequisites for this Salesforce Masterclass course.
The price for Salesforce CRM Masterclass certification in Milton Keynes starts from £495
The Knowledge Academy is the Leading global training provider in the world for Salesforce CRM Masterclass.
Please see our CRM Training courses available in Milton Keynes

What’s Included in this Salesforce Training Course?

This training course includes the following:

  • The Knowledge Academy’s Salesforce CRM Course Materials
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

Why choose TKA Logo


Gold Tag

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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