BCS Foundation Certificate in User Experience Overview

BCS Foundation Certificate in User Experience​ Training Course Outline

Module 1: Guiding Principles

  • Articulate the Importance of Taking the Users' Perspective
  • Key Principles of User-Centred Design
  • ISO 9241 (Important Standard of Usability)
  • User Experience Vs Usability
  • Usability Vs User Acceptance Testing
  • Benefits of Inclusive Design

Module 2: User Research

  • Components of the Context of Use
  • Potential Users of the System
  • Describe the Kinds of Data that Should Be Collected During a Site Visit to Users
  • Observation Vs Interpretation
  • Key Principles of Contextual Inquiry
  • Affinity Programming

Module 3: Illustrating the Context of Use

  • How to Create Personas from User Research Data?
  • Hick's Law
  • How to Identify Users' Key Tasks?
  • Explain the Rationale for Focusing on User Needs
  • Elements of User Story

Module 4: Measuring Usability

  • Define Usability
  • Measures of Usability
  • Role of Design Experiments in Validated Learning
  • Strengths and Weaknesses of Multivariate Testing
  • Value of Iterative Design
  • Good and Bad User Experiences

Module 5: Information Architecture

  • Information Architecture (IA)
  • Schemes for Classifying and Organising Information
  • LATCH Model
  • Organise, Structure, and Label Content
  • Carrying Out an Open and a Closed Card Sort
  • Implementation Model, Mental Model, and Conceptual Model
  • State the Concept of Affordance

Module 6: Interaction Design 

  • Different User Interface Design Patterns
  • Choose the Correct Interactive Control in a UI Design
  • Fitts' Law
  • Concept of Progressive Disclosure
  • Interaction Design Vs Information Architecture
  • User Interface Consistency is an Important Design Principle

Module 7: Visual Design 

  • Fundamental Principles of Visual Design
  • Identify Good and Poor Page Layout
  • Eye-Tracking
  • Metaphorical Representations in Visual Design

Module 8: User Interface Prototyping  

  • Prototyping
  • Different Types of Prototypes
  • Choose Between Different Types of Prototype
  • Appropriate Type of Prototype for the Phase of Design
  • Differences Between Prototypes and Sketches
  • Sketch Paper Prototypes

Module 9: Usability Evaluation  

  • Nielsen's Usability Heuristics
  • Different Kinds of Usability Evaluation
  • Plan Usability Evaluations to Test Design Hypotheses
  • Record the Data from Usability Evaluations
  • Distinguish Between High and Low Severity Usability Problems
  • Moderating a Usability Test
  • Usability Inspection Vs Usability Test
  • Good and Poor Tasks for a Usability Test
  • Difference Between Observation and Interpretation
  • W3C's Web Content Accessibility Guidelines

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Who should attend this BCS Foundation Certificate in User Experience Training Course?

The BCS Foundation Certificate in User Experience (UX) Course caters to professionals eager to deepen their knowledge of UX methodologies and concepts. While it's tailored to a broad audience, there are certain professionals who can benefit particularly from this course, such as:

  • UX Designers
  • UI Designers
  • Web Developers
  • Product Managers
  • Digital Marketers
  • Project Managers
  • Business Analysts

Prerequisites of this BCS Foundation Certificate in User Experience Training Course

There are no formal prerequisites for the BCS Foundation Certificate in User Experience Training Course, as it is designed for both beginners and professionals.

BCS Foundation Certificate in User Experience Training Course Overview

User Experience (UX) refers to all end-user interactions with organisations, services, or goods. UX is all about resolving problems in people's lives and assisting them in achieving their objectives by providing suitable solutions to the problems. It helps organisations to deal with their customers’ pain points, and the UX professionals investigate how to eliminate and build solutions for them. UX aids organisations to provide positive experiences that help them to keep their customers loyal to their products, services, or brand and can be very helpful for their business success.

Attending this BCS Foundation Certificate in User Experience Training Course helps delegates  plan and implement  empirical measures of user behaviour.  Proficiency in UX is essential for professionals aspiring to create digital experiences that resonate with users. This course is tailored for designers, developers, product managers, and anyone involved in digital product creation, providing crucial skills to enhance usability, accessibility, and overall user satisfaction.

This 2-day BCS Foundation Certificate in User Experience Training Course covers all necessary concepts that will help delegates to become thoroughly familiar with the user experience. During this training, they will learn about the role of design experiments in validated learning. They will also learn about the value of iterative design, the LATCH model, the appropriate type of prototype for the design phase, Nielsen's usability heuristics, moderating a usability test, and many more. 

Course Objectives

  • To provide a solid understanding of the fundamental principles and concepts of User Experience (UX) design
  • To equip learners with the knowledge and skills necessary to analyse user needs and behaviors to inform UX design decisions
  • To foster an appreciation for the importance of user-centered design in creating effective and enjoyable user experiences
  • To introduce various tools, techniques, and methodologies used in UX design, including usability testing, user research, and interaction design
  • To develop the ability to effectively communicate and collaborate with stakeholders, including users, developers, and business leaders, in UX design projects

Upon completing this CS Foundation Certificate in User Experience Training Course, participants will possess the skills to design user-centric digital experiences. This course is a catalyst for professionals seeking to elevate their digital design capabilities and make a meaningful impact on the user experience landscape.

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What's included within this BCS Foundation Certificate in User Experience Training Course?

  • BCS Foundation Certificate in User Experience Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in User Experience Certificate
  • Digital Delegate Pack

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BCS Foundation Certificate in User Experience Exam Information

The BCS Foundation Certificate in User Experience exam assesses candidates on their foundational knowledge of User Experience (UX) principles, methodologies, and best practices, ensuring their understanding of creating user-centric digital products and services in line with BCS standards. The format of the exam is as follows: 

  • Question Type: Multiple choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led BCS Foundation Certificate in User Experience. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's BCS Foundation Certificate in User Experience, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's BCS Foundation Certificate in User Experience. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led BCS Foundation Certificate in User Experience sessions.

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Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite BCS Foundation Certificate in User Experience at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Team building opportunity

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What our customers are saying

BCS Foundation Certificate in User Experience FAQs

User Experience (UX) is concerned with gaining a thorough understanding of users, what they value, their needs, abilities, and limitations.
There are no formal prerequisites to attend this BCS Foundation Certificate in User Experience training course.
This BCS Foundation Certificate in User Experience Training course is ideal for anyone who wants to improve the user experience for their customers.
It helps to reach a huge market, improves team's motivation and engagement, supports the development of innovative products, creates better user experiences, makes a positive social impact, etc.
Feasibility, low-fidelity user, high-fidelity user, and live data are the different types of prototypes.
LATCH (Location, Alphabet, Time, Category, and Hierarchy) is an Information Architecture (IA) model/framework used to organise and label information.
This BCS Foundation Certificate in User Experience Training course will help you to understand the principles and optimal design and architecture required for improving the user experience for customers. You will also learn about various essential topics such as different types of prototypes, good and poor tasks for a usability test, differences between prototypes and sketches, Nielsen's usability heuristics, etc.
The price for BCS Foundation Certificate in User Experience certification in the United Kingdom starts from £1995
The Knowledge Academy is the Leading global training provider for BCS Foundation Certificate in User Experience.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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