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If you are a business owner, wouldn’t you want the absolute best for your company? Wouldn’t you desire the best employees and adopt the latest technological solutions to improve it? Information Technology Infrastructure Library (ITIL) and PRojects IN Controlled Environments 2 (PRINCE2) are valuable technological innovations that can help your organisation flourish. Acquiring certifications in both aids in the career advancement of IT professionals. Will the ITIL vs PRINCE2 debate result in a clear winner?
ITIL is an important element of the IT Service Management (ITSM) sector, and PRINCE2 is a valuable tool in the project management sector. ITSMs and project management methodologies are widely-used products that increase and maintain company efficiency.
As mentioned in the ITSM Tools, 50% of companies included in the AXELOS 2022 ITSM Benchmarking Report were satisfied with ITSMs. Project management methods like PRINCE2 are also helpful solutions. Which methodology is better, ITIL or PRINCE2? It's important for IT professionals to understand the advantages of both certifications. We explain the differences here.
Table of Contents
1) What is ITIL?
a) ITIL: Benefits
b) ITIL certification
2) What is PRINCE2?
a) PRINCE2: Benefits
b) PRINCE2 certification
3) Key difference between ITIL and PRINCE2
4) Conclusion
What is ITIL?
ITIL, or Information Technology Infrastructure Library, is a collection of practices that contribute to the improvement of IT services. It was conceived in the 1980s and was initially termed Government Information Technology Infrastructure Management (GITIM). The early 2000s witnessed the release of ITIL V2, which soon grew to become the most used ITSM tool around the globe. When considering ITIL vs. COBIT vs. TOGAF, ITIL has played a significant role in shaping IT service management globally.
ITIL helps companies function more efficiently. It provides the most suitable framework for your organisation, which assists in risk management, improving customer relations, etc. It also helps in cost management, an essential feature that can prove useful, especially during recessions.
There are multiple tools under ITSMs that can be used as well. But ITIL is the most preferred one because of its flexibility – it can work alongside Control Objectives for Information and Related Technology (COBIT) or Six Sigma practices and more. As new advancements are made in the field of IT almost every day, it is important to stay updated about the latest ones. Using ITSMs is the first step to being the best in the business, and ITIL is one of the tools that help you stay up to date.
Learn in detail about the steps involved in Starting Up a Project (SU) and Directing a Project (DP). Sign up for our PRINCE2® Practitioner course now!
ITIL: Benefits
Although the primary objective of implementing ITIL in companies is cost reduction in the IT sector, there are other uses and benefits of using it. Some benefits of using ITIL in your organisation are as follows:
a) ITIL follows a customary language that all team members are familiar with, thereby improving effective communication
b) Handles sudden changes effectively
c) Sustains a professional approach while providing services which encourage customer satisfaction
d) Helps in keeping track of IT costs
e) Assists in eliminating repetitive tasks
ITIL certification
An ITIL certification is a great way to enhance your resume and advance your career. You might ask How Will ITIL Help You Grow Your Career? Companies are actively hiring ITIL-certified professionals to improve their workflow. The certification is a testament to your knowledge about ITSMs, which allows you to help organisations reduce their IT costs and improve their services. ITIL-certified professionals earn more too.
The pathway to lead you to this certification involves two levels - ITIL Foundation and ITIL Practitioner. The ITIL Foundation course involves the fundamental concepts of service management, its ITIL 4 Guiding Principles, and more. The ITIL Practitioner course is where you can apply your newly gained information from the previous course.

What is PRINCE2?
PRINCE2 or PRojects IN Controlled Environments 2 is a Project Management methodology that helps improve company workflow. It was formulated in 1989 by the United Kingdom (UK) government but is acknowledged in more than 150 countries presently.
PRINCE2 helps in the completion of projects by breaking them into manageable parts. Each part carries a detailed set of instructions that guarantees a smooth workflow and quick completion of projects.
It is easily one of the well-known project management methods today. Its popularity among Project Managers is linked to its striking features like adaptability, cost-effectiveness, sustaining steadiness, etc. Earning a certification in PRINCE2 is required if you wish to use it.
Understand the responsibilities of project managers and the seven themes, principals, and processes of PRINCE2 with our PRINCE2® Foundation course now!
PRINCE2: Benefits
The popularity of PRINCE2 as a Project Management methodology is linked to its plethora of advantages. Here are some of the primary Benefits of PRINCE2 as a Project Management method:
a) Since PRINCE2 breaks projects into smaller parts, it is easier to complete them and track them hassle-free
b) The breakdown of the project allows team members to focus accordingly and thus save time
c) It is a globally acknowledged methodology which can be used in multiple projects of different nature
d) PRINCE2 is a flexible method that can be implemented for various types of projects and adjusts itself to the needs of the project
PRINCE2 certification
A PRINCE2 certification is one of the most popular certifications in the world, and it provides you with the necessary skills required for effective Project Management using PRINCE2. Understanding the concept of PRINCE2 means understanding its seven processes, principles, and themes of prince2.
You can obtain a PRINCE2 certification by clearing two levels - PRINCE2 Foundation and PRINCE2 Practitioner. The PRINCE2 foundation course teaches you about the basics of the method, and the PRINCE2 Practitioner course helps you apply the theories to real-time situations. Acquiring this certification shall certainly elevate your demand in the business sector. There are several PRINCE2 Roles and Responsibilities that such a professional needs to carry out.
Become a PRINCE2-certified professional by signing up for our PRINCE2® Foundation Practitioner Training course now!
Key difference between ITIL and PRINCE2
When it comes to improving IT services and completing projects efficiently, ITIL and PRINCE2 are the first choices of many. The Need of ITIL and PRINCE2 Agile Certifications arises from their distinct uses, yet both frameworks help organisations achieve their business objectives efficiently. You can better understand the debate around PRINCE2 vs ITIL with the following table:
ITIL |
PRINCE2 |
ITIL is an acronym for Information Technology Infrastructure Library. |
PRINCE2 is an acronym for PRojects IN Controlled Environment 2. |
ITIL is centred around service management. |
PRINCE2 is centred around project management. |
The ITIL structure is based on the four dimensions of service management, the service value system, and service value chain. |
The PRINCE2 structure follow the seven themes, seven processes, and seven principles. |
ITIL certification involves two steps - ITIL Foundation and ITIL Practitioner. |
PRINCE2 certification involves two steps – PRINCE2 Foundation and PRINCE2 Practitioner. |
ITIL prioritises support and maintenance. |
PRINCE2 prioritises the final result. |
Some of the commonly used ITIL tools are SolarWinds Service Desk, Atera Helpdesk Software, SuperOps Super Desk, Cherwell, Spiceworks, etc. |
Some of the commonly used PRINCE2 tools are Jira, Trello, Asana, Wrike, Basecamp, Pivotal Tracker, etc. |
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Conclusion
There are no clear winners in the ITIL vs PRINCE2 debate, as both are valuable technological solutions that can improve IT services and Project Management, respectively. We hope this blog has helped you understand the key differences between ITIL and PRINCE2, and learn about their respective certifications. With this blog we hope you understood the debate surrounding ITIL vs PRINCE2.
Advance your project management career with our PRINCE2® Foundation & Practitioner Training Course. Gain certification and enhance your skills today!
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