Secretarial Masterclass - United Kingdom

Prerequisites

In this Secretarial Masterclass training, there are no formal prerequisites.

Audience

This courseware is mainly designed for:

• Senior Secretaries
• Executive Secretaries
• Personal Assistants to Top-Level Management

Secretarial Masterclass​ Course Overview

A secretary is an integral part of a management team and demands skills similar to the senior staff of an organisation. A secretary can be the person who is in charge of the company and often the first point of contact for business. So, they need to show a professional image in front of the visitors.

This Secretarial Masterclass course is designed to develop the skills of the Office Secretary. This outline is up to date as well as pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area.

This training will prepare delegates for roles in small or large organisations in all industry sectors and provides essential skills required for being an office secretary such as excellent office skills, accurate filing, dealing with people, communication skills and many more.

This training will also cover various concepts, such as:

• Event planning and management
• Personal effectiveness and time management
• Management appreciation
• Presentations: preparation and impactful delivery
• IT tips and tricks
• Presentations using PowerPoint

At the end of this training, delegates will understand the basic concepts of office organisation, Business Correspondence Skills, Personal effectiveness and time management. Delegates will gain knowledge of different IT tips and tricks.

The Knowledge Academy’s Secretarial Masterclass course will provide an understanding of necessary office procedures and will help in developing the required skills to be a professional secretary.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor