Secretarial Masterclass​ Course Outline

Module 1: Introduction

  • Introduction to Public Relations (PR)
  • Introduction to Human Resource Management (HRM)
  • Office Technology
  • Keyboard and Computer Techniques
  • Basic Office Procedures
  • Office Organisation
  • Business Math and Finance Skills

Module 2: Roles and Responsibilities

  • Responsibility
  • Skills and Qualities
  • Changing Role of the Secretary       

Module 3: Effective Written Business Communication

  • Correct Layout of Letters and Emails
  • Different Business Writing Situations
  • Business Correspondence Skills
  • English and Writing
  • Presentations: Preparation and Impactful Delivery
  • Presentations Using PowerPoint
  • Personal Communication Skills

Module 4: Effective Filing Systems

  • Identifying Various Techniques of Filing
  • How to Ensure the Effectiveness of Your Filing System?

Module 5: Event Planning and Management

  • Personal Effectiveness and Time Management
  • Management Appreciation
  • Transcription Best Practices
  • Managing Stationery Supply and Stock
  • Effectively Managing Your Work, Your Subordinates, and Your Manager

 

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Who should attend this Secretarial Course?

The Secretarial Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful Secretary. The following professionals can benefit from attending this Secretarial Course:

  • Secretaries
  • Human Resources (HR) Professionals
  • Administrative Assistants
  • Office Coordinators
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Data Entry Operators

Prerequisites of the Secretarial Course

There are no formal prerequisites for the Secretarial Course.

Secretarial Course Overview

The Secretarial Course is essential in today’s dynamic work environment, equipping individuals with the administrative and organisational skills required to support business operations effectively. Proficient secretaries play a crucial role in ensuring smooth communication and efficient workflow, making them indispensable to any organisation.

This course benefits professionals such as executive assistants, administrative officers, office managers, and anyone aspiring to improve their organisational and communication skills within a corporate setting. Enhancing these abilities can lead to greater career advancement opportunities.

This 1 Day Secretarial Course by The Knowledge Academy focuses on providing practical skills and knowledge necessary for efficient secretarial work. Delegates will learn effective communication strategies, time management techniques, and organisational skills that are vital for maintaining professionalism in fast-paced environments. The Secretarial Course also emphasises the importance of digital tools and software that can streamline administrative tasks.

Course Objectives

  • To efficiently manage schedules and appointments
  • To enhance communication and interpersonal skills
  • To handle confidential information and maintain discretion
  • To organise and prioritise tasks for maximum productivity
  • To utilise relevant software tools for administrative tasks
  • To solve common organisational challenges
  • To create a positive and professional office environment
  • To stay updated on the latest trends in secretarial practices

Upon completion of the Secretarial Course, delegates will possess valuable skills that enhance their employability, allowing them to contribute effectively in various administrative roles within the business world.

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What’s included in this Secretarial Course?

  • World-Class Training Sessions from Experienced Instructors            
  • Secretarial Masterclass Certificate         
  • Digital Delegate Pack
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Our Belfast venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Belfast is the capital and largest city of Northern Ireland. It has an estimated population of around 300,000 people. The name Belfast comes from Irish Béal Feirste, which means "mouth of the sandbanks”. Education in the UK is a devolved matter, meaning each of the countries that constitute Great Britain each have separate systems operating under separate governments.  For example: the UK government is responsible for England, whilst the Scottish government, Welsh government and the Northern Ireland Executive are in charge of their own country.  There are two universities in Belfast, Queens University Belfast and Ulster University. Queens University was founded in 1845. It is a member of the Russell Group, which is an association of the 20 leading research universities in the UK. The university has 25,231 undergraduate and postgraduate students. The Queen University Belfast is a top 30 university in the UK and is ranked 182nd in the world university rankings. The Knowledge Academy, we offer over 50,000 classroom based training courses in the UK, including popular locations such as Belfast.

Popular searched areas in and around Belfast include:-

  • Knock
  • Malone
  • Sydenham
  • Ormeau
  • Castlereagh
  • Dundonald
  • Ravenhill
  • Stranmillis
  • Cavehill
  • Shankill
  • Carryduff
  • Dunmurry
  • Finaghy
  • Ballysillan
  • Newtownbreda
  • Andersonstown
  • Knockbreda
  • Gilnahirk
  • Ligoniel
  • Derriaghy

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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Secretarial Course Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

classes

Live classes

Join a scheduled class with a live instructor and other delegates.

interactive

Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

expertise

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

global

Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master Secretarial Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

trainer

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

venue

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Secretarial Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

classes

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's Secretarial Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Secretarial Course sessions.

trainer

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

venue

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

classes

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

money

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Secretarial Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

building

Team building opportunity

Our Secretarial Course Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

monitor

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for Secretarial Course

Our training experts have compiled a range of course packages on a variety of categories in Secretarial Course, to boost your career. The packages consist of the best possible qualifications with Secretarial Course, and allows you to purchase multiple courses at a discounted rate.

Secretarial Masterclass | PA And Secretarial Training in Belfast FAQs

What is a Secretarial Course?

A Secretarial Course provides training in office administration, communication, document handling, time management, and computer skills. It equips individuals with the practical knowledge needed to perform efficiently in support roles across various professional and corporate environments.

Who should attend the Secretarial Course?

The Secretarial Qualification is ideal for Aspiring Secretaries, Administrative Assistants, Office Coordinators, and individuals looking to start or progress in an administrative career. It also suits professionals seeking to strengthen their office management and communication skills.

How long until I receive the Secretarial Course confirmation details?

You should receive the confirmation details for the Secretarial Course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.

What career opportunities are available after completing a Secretarial Training Course?

Upon completing this Secretarial Training Course, you can pursue roles such as Secretary, Personal Assistant, Office Administrator, Executive Assistant, or Receptionist. These roles are available in both public and private sectors across industries like education, law, healthcare, and finance.

Can this Secretarial Course help me advance to higher positions in my career?

Yes, this Secretarial Course provides foundational and advanced skills that can lead to promotions into senior administrative roles, such as Office Manager or Executive PA, and supports progression into leadership or supervisory positions in office settings.

How does this Secretarial Training prepare me for the technological demands of modern offices?

The Secretarial Course includes modules on Microsoft Office, digital communication, data management, and scheduling tools. It ensures you're equipped with the tech skills needed to work efficiently in today’s fast-paced and digitised office environments.

What is the scope of the Secretarial Certification?

The Secretarial Certification demonstrates your competency in key administrative tasks and enhances your credibility in the job market. It supports employment across industries and can serve as a stepping stone to higher administrative or managerial roles.

Do you provide an exam for a Secretarial Course?

Yes, the Secretarial Course includes an assessment to evaluate your understanding and skills. Successful completion leads to a recognised certification.

What are the topics covered in the Secretarial Training?

Topics in this Secretarial Course include office organisation, communication, scheduling, diary management, business writing, filing systems, customer service, IT tools (Word, Excel, Outlook), confidentiality, and professional conduct in an office environment.

What skills are gained from the Secretarial Training Course?

You will gain skills in communication, multitasking, time management, document handling, Microsoft Office, scheduling, telephone etiquette, problem-solving, and professional correspondence, all essential for excelling in administrative and secretarial roles.

Will I receive a certification after completing this Secretarial Course?

Yes, after completing this Secretarial Course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

Why choose The Knowledge Academy in Belfast over others?

The Knowledge Academy in Belfast stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Secretarial Course.

What is the cost/training fees for Secretarial Course in Belfast?

The training fees for Secretarial Coursein Belfast starts from £995

Which is the best training institute/provider of Secretarial Course in Belfast?

The Knowledge Academy is the Leading global training provider for Secretarial Course.

What are the best PA and Secretarial Course courses in Belfast?

Please see our PA and Secretarial Course courses available in Belfast

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Flexible delivery methods are available depending on your learning style.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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