Conflict Management | Management Training in Milton Keynes

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Conflict Management Training

Milton Keynes

Understand the importance and techniques of Conflict Management
Gain the skills to manage various conflicts through Conflict Management Training
Identify, analyse, and resolve present and future problems effectively

Dates & Prices Dates & Prices

Course information

Conflict Management Training Course Outline

Module 1: Introduction to Conflict Management

Conflicts
Conflict Management in the Organisation
Importance of Conflict Management

Module 2: Concept of Conflicts

Transition of Conflict Management
- Traditional View
- Human Relation View
- Inter-Actionist View
Forms of Conflict in Organisation
- On the Basis of Direction
- On the Basis of Levels

Module 3: Causes of Conflicts

Personality Clashes
Unrealistic Needs and Expectations
Business Values
Unresolved Workplace Issue
Increase in Workload

Module 4: Techniques

Forcing
Win-Win (Collaboration)
Compromising
Withdrawing
Smoothing

Module 5: Types of Conflict Management

Intrapersonal Conflict
Interpersonal Conflict
Interdepartmental Conflict

Module 6: Conflict Resolution

Stages of Conflict
Role of Third Party in Resolving Conflicts

Module 7: Framework of Organisational Conflict Management

Triangle of Truth
Receiving Feedback
- Seek Feedback on an Ongoing Basis
- Listen Carefully
- Thank the Giver of the Feedback
- Reflect
- Look Forward

Module 8: How to Prevent Future Conflict?

Ways to Prevent Future Conflicts

Who should attend this Conflict Management Training Course?

The Conflict Management Course is intended for individuals who wish to enhance their ability to effectively manage and navigate conflicts in the workplace and other contexts. This course can benefit a wide range of professionals, including:

Managers
Supervisors
Human Resources (HR) Professionals
Team Leaders
Project Managers
Healthcare and Social Services Professionals
Business Professionals

Prerequisites of the Conflict Management Training Course

There are no formal prerequisites for this Conflict Management Course.

Conflict Management Training Course Overview

Conflict Resolution Training Courses address the critical need for effective conflict resolution in today's workplace. Conflicts, arising from differing opinions and personal preferences, can be disruptive and challenging to handle. In the modern business environment, where collaboration and teamwork are crucial, the ability to recognise and resolve conflicts is highly relevant. This training develops the skills necessary to navigate and manage conflicts.

Mastering Conflict Management is important for professionals across all sectors, especially Team Leaders, Managers, HRs, etc. Conflict can disrupt productivity, damage relationships, and hinder organisational success. Understanding the principles of conflict resolution empowers individuals to maintain a harmonious work environment and build stronger professional relationships, making it a vital skill for career growth and leadership roles.

The 1-day Conflict Management Training provided by the Knowledge Academy offers delegates a comprehensive understanding of conflict resolution within an organisational context. Delegates will learn various Conflict Management techniques, how to handle different types of conflicts, and the role of third parties in conflict resolution.

Course Objectives

To equip delegates with the knowledge and skills necessary to handle conflicts effectively
To provide an understanding of various Conflict Management techniques
To teach participants how to maintain positive relationships with colleagues and team members
To address the emotional aspects of conflicts and offer strategies for managing them
To explore the different phases of conflict and the conflicting resolution model
To enable delegates to proactively manage and overcome conflicts within the organisation

Upon completion of this course, delegates will benefit from improved conflict resolution skills, allowing them to foster a more harmonious and productive work environment. They will be better equipped to manage conflicts, maintain positive professional relationships, and contribute to the overall success of their organisation.

What’s included in this Conflict Management Training Course?

World-Class Training Sessions from Experienced Instructors
Conflict Management Certificate
Digital Delegate Pack

Why choose us

Our Milton Keynes venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Milton Keynes is a large town located in Buckinghamshire, England. It is in the centre of the Borough of Milton Keynes and is located about 45 miles (72 km) north-west of London. Milton Keynes currently has an estimated population of over 200,000 residents inhabiting the city; it increased from 53,000 in 1961. Schools in Milton Keynes follow the British educational Tripartite System which is divided into three levels: Primary School, Secondary Schools and Higher Education. The education in Milton Keynes is compulsory for children up until they are 16 years old. The city offers over 80 state schools which are Comprehensive School including Stantonbury Campus and Denbigh School, as well as Grammar Schools. The city also includes Private Schools, Webber Independent School, which is a mixes school for children from the ages of 3 to 18 years old, and the Milton Keynes Preparatory School which is also a mixed schools forma age 2 ½ years old to 11 years old. Milton Keynes also offers Special Schools and Alternative Schools for children living in the city including The Redway School and White Spire School. There are four independent Primary and Preparatory Schools including: Broughton Manor Preparatory School, Walton Pre Preparatory School, Milton Keynes Preparatory School, and the Grove School.

Popular searched areas in and around Milton Keynes include:-

Bletchley
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Salford
Simpson
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Milton Keynes is home to The Open University's (OU) headquarters which is situated in the Walton Hall district. It is a public university and was established in 1969 and has nearly 170,000 students; with 156,000 undertaking their undergraduate degrees and 11,000 doing their postgraduates. The Open University has study off-campuses based all over the UK and all over the world. There are many notable current and former academics including astronomer Jocelyn Bell Burnell, editor of Red Pepper magazine Hilary Wainwright, discourse analyst, social psychologist Margaret Wetherell, and space scientist John Zarnecki. Open University's (OU) also has over two million alumni that attended the university. Milton Keynes is notable for its world-famous architect Sir Norman Foster in designing the city as well as the Foster's Beanhill housing scheme.

Address

Milton Keynes

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Conflict Management | Management Training in Milton Keynes. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's Conflict Management | Management Training in Milton Keynes, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's Conflict Management | Management Training in Milton Keynes. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Conflict Management | Management Training in Milton Keynes sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Learn more in our FAQs

What our customers are saying

He is a great trainer and I had a pleasure to meet him in this course.

Mohammad Hossein Daniali

Linda was good and had good knowledge, at times it felt like the big group dominated the direction of the course (12/14 of the participants were from one organisation and were mostly in one room)

Becky Hembery

Our instructor was incredibly engaging & knowledgeable. She made a great effort to check our understanding frequently, and used real examples from our own experiences. She was brilliant, 10 / 10!

Rudi Thomas

Conflict Management | Management Training in Milton Keynes FAQs

What is Conflict Management Training?

This training teaches employees to avoid issues and resolve any present conflicts by enhancing their interpersonal skills. Delegates will also learn to identify, analyse and work out different ways to approach a problem.

What are the six skills for managing conflict?

The six skills required for Conflict Management are: identifying the underlying cause, communicating, establishing trust and goodwill, strategise an action plan, problem solving, and being appreciative.

What is an example of Conflict Management Training?

One of the examples of Conflict Management in the workplace is active listening. Active listening will help the employee or coworker feel respected and heard. Conflict Managment becomes easier when you earn your employee’s trust and faith by listening to their needs.

Why is training important in Conflict Management?

This training will hone one’s interpersonal skills and help them resolve conflicts effectively by teaching them essential Conflict Management skills like empathy and compromise.

Are there any prerequisites needed for this Conflict Management Training Course?

There are no formal prerequisites for this Conflict Management Course.

Who should attend Conflict Management Courses?

Conflict Management Courses are ideal for anyone who wants to learn and understand the techniques and methods of Conflict Management. This includes Managers, Supervisors, Team Leaders, and more.

What will I learn in this Conflict Resolution Training?

In this training, you'll learn strategies for identifying conflicts, effective communication techniques, negotiation skills, emotional intelligence development, and methods for resolving disputes constructively and collaboratively.

Do you offer support for this Conflict Training Course?

Yes, we do offer support via phone & email prior to attending, during and after the course.

Can Conflict Management Training Courses benefit individuals in leadership positions?

Yes, Conflict Management Training Courses can greatly benefit leaders by enhancing their negotiation, communication, and problem-solving skills, fostering a positive work environment and improving team dynamics.

What is included in the Conflict Management Course?

In this Conflict Resolution Training, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What is the duration of this Conflict Management Course?

This Conflict Management Course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.

Who should I contact if I am unable to access my Conflict Management Course?

If you face any issues in accessing the Conflict Resolution Training materials, then you can reach out to our customer support team who will provide you with quick assistance to resolve the issue.

What are the other resources provided by The Knowledge Academy?

The Knowledge Academy offers learning and professional development resources, including course materials, expert-led training sessions, and more. We provide insightful Blogs and News updates, keeping learners well-informed about trends and valuable tips. Explore The Knowledge Academy’s Resources to learn more.

What is the Knowledge Pass, and how does it work?

The Knowledge Pass is a prepaid training voucher offered by The Knowledge Academy that gives you the flexibility to choose from a range of training courses over 12 months. You can use it to attend courses online or in person at a location of your choice.

What are the other related courses provided by TKA?

Apart from the Conflict Management Course, The Knowledge Academy provides a variety of courses in multiple categories. etc. Explore our Course Catalogue to learn more about the courses we offer.

What is the cost/training fees for Conflict Management Training certification in Milton Keynes?

The training fees for Conflict Management Training certification in Milton Keynes starts from £995

Which is the best training institute/provider of Conflict Management Training in Milton Keynes?

The Knowledge Academy is the Leading global training provider for Conflict Management Training.

What are the best Management Courses courses in Milton Keynes?

Please see our Management Courses courses available in Milton Keynes

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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