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Classroom Training

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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

Onsite Training

Our Onsite training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

IOnsite courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of Onsite training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support

Leadership Training

Leadership training provides the essential skills that are required to successfully lead any team. Key characteristics that are essential in any outstanding leader are maintaining effective communication, motivating team members, adapting to changing environments, delegating tasks in an appropriate manner, transparency and honesty, confidence, and a positive attitude.

Leadership Training Information

The Leadership training courses are specifically focused on improving leadership skills, whilst evaluating various authoritative styles and each of their strengths and weaknesses. Communication is an attribute that is essential to exceptional leadership, especially between staff in a professional environment. These training courses are targeted towards those who are moving into, or already in, a leadership role, especially Team Leaders, Shift Leaders, Shift Managers, and Duty Managers.


There are 6 main leadership styles, coercive, pace-setting, authoritative, affiliative, democratic, and coaching. In order to because a successful leader, one must evaluate each of these styles, develop traits from each of these styles, and then have the ability to appropriately apply these when necessary. These courses shall progress onto numerous factors that influence a manager’s performance, such as effective communication, change management, organisational culture, field-force analysis, and working with troublesome people or situations.


Personal reflection of the delegate’s own leadership style shall be addressed, in order to identify areas of strengths and areas that may be improved. 

No, the Leadership training courses do not require any prerequisites and are open to all. The courses are recommended for managers, supervisors, and team leaders.
No, there are no exams for our Leadership Training courses. Certification is achieved through attendance and participation of the courses.
The classroom courses, that The Knowledge Academy offer, are our most popular method. We have over 400 cities globally where the classroom courses may be held, meaning that you’ll never be too far from one of our courses. We also offer onsite training, where an instructor comes to a location of your choice, with all course materials. This is an ideal option for organisations who wish to train multiple members of staff and wish to avoid travel expenses. Both our onsite and classroom courses come with expert trainers and excellent resources, to help you gain certification. The Knowledge Academy offer e-Learning for some of our courses.
Delegates will be provided with expert trainers, with years of experience, the finest course material, manuals specific to the courses, and refreshments.

Leadership Training

Leadership training is a fantastic concise and convenient workshop to improve your authoritative skills. It’s a one day course and within this short period of time, delegates will make leaps and bounds with their leadership skills. Leadership theory and the 6 main leadership styles will be addressed, delving into their individual benefits. The workshop shall then cover good leadership skills, leadership development, team leadership, and adaptive leadership.


This course is ideally suited towards those hoping to improve their leadership skills. In particular managers, supervisors, and team leaders. There is no exam for this course, as participation and attendance shall ensure certification.


New to Team Leadership

This course shall provide some context, for delegates, of what a team leader is in relation to an organisation. The responsibilities of a team leader and what potential challenges could be faced and how to deal with them are of importance. Communication is a crucial aspect of team leadership and the New to Team Leadership course will address how to effectively and appropriately communicate with team members and other forms of management.


There shall be emphasis on how new leaders can motivate their teams and deal with de-moralised staff. Well managed teams require leaders to take ownership of tasks and to have a fluid approach so that they can adapt to their changing environment comfortably. There are no prerequisites for this one day New to Team Leadership course, and attendance and participation shall guarantee certification.


Successful People Management and Team Leadership

This workshop amalgamates people management skills and leadership skills into a 2 day course. There are no prerequisites and it is recommended for team leaders, supervisors, and managers who have had no prior training. This Successful People Management and Team Leadership course shall enable delegates to understand the role of a manager and a leader, establish clear objectives and performance standards in your team, motive your team to deliver results, plans and prioritise workload, and effectively communicate.


Another important aspect covered will be dealing with conflict, problem solving, and how to deal with difficult situations and people to work towards a positive conclusion. There is no examination for this course.


Advanced Presentation and Communication Skills for Leaders

Effective communication is absolutely vital for good leadership as a breakdown in communication can lead to mismanagement, demoralised employees, resulting in decreased staff productivity. This one day course shall cover the four key drivers for success, how to communicate with impact, building rapport, identifying individual style and values as a leader, communicating with energy and impact, and the qualities and influence of leadership.


The Advanced Presentation and Communication Skills for Leaders course will progress onto numerous factors that influence a manager’s performance, such as effective communication, change management, organisational culture, field-force analysis, and working with troublesome people or situations. Personal reflection of the delegate’s own leadership style shall be addressed, in order to identify areas of strengths and areas that may be improved.

  • Better your leadership skills with a variety of courses, tailor your course plan

  • Become competent in your leadership style and improve your decision making

  • Improve prospects of career progression with skills learnt on this course

  • Increase salary prospects with our Leadership certification 

  • Greater sense of ownership by employees

  • Expert training provided in effective and concise courses

  • Increased productivity amongst staff when good leadership is present

  • Train more employees in leadership so that unpredictable circumstances can be rapidly dealt with 

Reasons to choose
Leadership Training

  • Increase employee engagement

  • Nurture future leaders for the organisation

  • Retain staff, employees are more likely to stay if they see that there is a progressive route 

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Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

Dates & Prices

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Key points about this course

Duration: 1 days*

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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