Course information

Change Management Foundation Course Outline

Chapter 1: Change Management Perspective

  • Change and the Individual
  • Learning New Skills
  • Models of Individual Change
  • Motivation – What Drives and Motivates People?
  • Systematic Differences Between People
  • Organisational Metaphors
  • Organisational Culture
  • Models of the Change Process
  • Emergent Change
  • Key Roles in Organisational Change

Chapter 2: Change and the Organisation: Defining Change

  • Drivers for Change
  • Cascading Decisions and Designs
  • Portfolio, Programmes, and Projects
  • Developing Vision
  • Viewpoints and Perspectives
  • Writing a Vision Statement
  • Vision Statement Pitfalls

Chapter 3: Benefits Management

  • Benefits Management – Objectives
  • Benefits Management – CSF
  • Principles and Processes

Chapter 4: Stakeholder Engagement

  • Leadership and Engagement
  • Principles
  • Stakeholders
  • Segmenting Stakeholders
  • CPIG Segmentation
  • Stakeholder Personas
  • Example Persona
  • Empathy Mapping
  • Stakeholder Radar
  • Segmenting and Populating the Stakeholder Radar
  • Managing Relationships and Mobilising Stakeholders
  • Rogers’ Innovation Adoption Model
  • Listening and Mobilisation
  • Lead with Meaning and Emotion
  • Influencing Through Demonstration

Chapter 5: Communication

  • Cognitive Biases
  • Feedback Mechanisms
  • Communication Approaches and Methods
  • AIDA
  • Sponsors and Leaders of Change
  • Factors to Encourage Engagement
  • Barriers to Effective Communication
  • Communication Effectiveness
  • Appealing to Hearts and Minds
  • Using Stories to Engage People
  • Communication Channels
  • ‘Lean’ or ‘Rich’ Communication
  • Fostering Collaboration
  • Using Social Media
  • Effective Communications
  • Communication Planning Framework
  • Communication Strategy
  • Communication Plan

Chapter 6: Change Impact

  • Change Impact, Risk, and Continuity Model
  • Categorising Change Impacts
  • Key Inputs
  • McKinsey 7S Model
  • Gap Analysis
  • Stakeholder Impact Assessment
  • Change Severity Assessment

Chapter 7: Change Readiness

  • Working with Individuals in Major Changes
  • Building Organisational Readiness for Change
  • Preparing for Resistance

Chapter 8: Education and Learning Support: Training Planning

  • Key Principles of Learning
  • Defining What is to be Learned?

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Who should attend this Change Management Foundation Course?

This Change Management Foundation Training Course is designed for candidates to obtain a basic understanding of the principles, techniques, and approaches used in managing and implementing change within organisations. This course can be beneficial for a wide range of professionals, including:

  • Change Managers
  • Project Managers
  • Business Analysts
  • Human Resources Professionals
  • Operational Team Leads
  • Business Process Managers
  • Business Transformation Managers

Prerequisites of the Change Management Foundation Course

There are no formal prerequisites for attending this Change Management Foundation Training Course.

Change Management Foundation Course Overview

Change Management is an essential discipline that focuses on preparing, supporting, and helping individuals, teams, and organisations make organisational change. Its relevance in today's fast-paced business environment cannot be overstated, as it equips entities to adapt swiftly and efficiently to market changes, technological advancements, and internal process improvements.

Proficiency in Change Management is crucial for Leaders, Project Managers, HR professionals, and Change Agents who guide their organisations through transitions. Mastering this subject enables professionals to manage the people aspect of change effectively, ensuring that transitions are smooth, resistance is minimised, and the desired outcomes are achieved promptly.

The Knowledge Academy’s intensive 3-day training is designed to provide delegates with a comprehensive understanding of the foundational principles of change management. Attendees will learn practical strategies for leading change initiatives, overcoming resistance, and ensuring stakeholder engagement. The course aims to equip participants with the knowledge and tools to drive successful change within their organisations.

Course Objectives

  • To introduce the concept and importance of Change Management in an organisational context
  • To equip delegates with frameworks and tools for effective change planning and implementation
  • To enhance understanding of how to manage resistance to change and engage stakeholders throughout the change process
  • To develop skills in communication and leadership essential for successful Change Management
  • To provide insights into monitoring and evaluating the impact of change initiatives

After completing this course, delegates will receive a Change Management Foundation Certificate. This certification signifies that the holder has acquired the knowledge and skills to support and lead organisational change initiatives.

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What’s included in this Change Management Foundation Course?

  • Change Management Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • Change Management Foundation Certificate
  • Digital Delegate Pack

Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 

  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes
  • Mode of Examination: Online
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Edinburgh venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Edinburgh is the capital of Scotland and is the second largest in the country. It has a population of around 490,000 people and is home to the Scottish Parliament. The Edinburgh Fringe is a great mark of culture in the city and is seen as the largest international arts festival in the world. It takes place every year. The city is best known for its education, particular in the field of medicine, literature, science and engineering. The University of Edinburgh was founded in 1582 and is ranked 17th in the World University Rankings. It educates around 21,000 students and its famous alumni include Charles Darwin, Alexander Graham Bell and Joseph Lister. It’s a very tricky university to get into, as it receives around 50,000 applications every year but can only accept around 11% of these. 

There are about 95 primary schools and around 25 secondary schools in Edinburgh which are all administered by the City of Edinburgh Council. Also in Edinburgh is The Royal High School which is one of the oldest schools in Scotland and in the world. Many independent and private schools run in Edinburgh including George Watson’s College, Merchiston Castle School and Edinburgh Academy.

Edinburgh has one Gaelic primary school; Bun-sgoil Taobh na Pàirce. There are three other universities in Edinburgh; Queen Margaret University, Heriot-Watt University and Napier Technical College. Queen Margaret University is located on the border of Edinburgh while Edinburgh Napier University sits in the south of the city. Queen Margaret University was originally a women-only university to improve the education and diets of families in the working class but by 1877 it was open to all. The university specialises in medical and healthcare fields, as well as other sciences. Heriot-Watt is a specialist mechanics institute and the world’s first of its kind. It has campuses out in Malaysia, London and Dubai.

Popular searched areas in and around Edinburgh include:-

  • Colinton
  • Corstorphine
  • Gorgie
  • Hillside
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  • Morningside
  • New Town
  • Newington
  • Old Town
  • Pilton
  • Stockbridge
  • Trinity
  • West End

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T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Training | Change Management Foundation Training in Edinburgh. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Change Management Training | Change Management Foundation Training in Edinburgh, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Change Management Training | Change Management Foundation Training in Edinburgh. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Change Management Training | Change Management Foundation Training in Edinburgh sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Change Management Training | Change Management Foundation Training in Edinburgh FAQs

This Change Management Foundation Training covers change theories, communication strategies, stakeholder engagement, and implementation techniques, leading to certification in Change Management Foundation.
Yes, this Change Management Foundation Certification is accredited by APMG.
The key learning objectives of this training include understanding change management principles, roles, and processes, learning effective communication and stakeholder engagement strategies, mastering change implementation techniques, and preparing for the Change Management Foundation Certification exam.
The duration of this Change Management Foundation Training spans across 3 days.
There are no formal prerequisites for attending this Change Management Foundation Training Course.
To register for this course, please visit The Knowledge Academy’s Change Management Foundation Training Course page, select your preferred dates from the Dates and Prices section, make the payment and avail the course materials.
This course is structured to cover essential concepts progressively. It includes modules on Change Management principles, theories, and models, followed by topics on stakeholder engagement, communication strategies, and change implementation techniques.
The Knowledge Academy provides flexible learning options including Online Instructor-led, Online Self-paced, Classroom, and Onsite training. These options allow you to take this Change Management Foundation Course at your preferred pace, time, and location.
Yes. Delegates will receive a Change Management Foundation Certificate upon successfully completing this course.
Change Management addresses the human aspects of transitioning to new processes or technologies within organisations, while Project Management deals with planning and executing projects. Effective coordination between the two disciplines ensures successful project implementation.
Popular Change Management tools include Prosci ADKAR Model, Kotter's 8-Step Change Model, Lewin's Change Management Model, Change Impact Assessment Tools, communication platforms, Project Management software, survey tools, and training platforms.
Yes, this certification is recognised globally and is offered by various accredited organisations and institutions. It signifies proficiency in foundational principles and practices of Change Management, making it valuable for professionals across industries and regions.
Yes, this certification is a prerequisite for pursuing advanced certifications in Change Management. It provides a strong foundation in fundamental concepts and principles, preparing individuals for more specialised or advanced training in Change Management.
Must-read Change Management books include "Leading Change" by John P. Kotter, "Managing Transitions" by William Bridges, and "Change Management: The People Side of Change" by Jeffrey M. Hiatt and Timothy J. Creasey, among others. These books offer valuable insights for professionals in the field.
This course aligns with industry standards by covering established Change Management frameworks, best practices, and methodologies widely recognised and utilised in various industries.
The Foundation Course introduces Change Management concepts, while the Practitioner Course focuses on applying techniques in real-world scenarios, with hands-on exercises and case studies, often requiring a Foundation-level certification as a prerequisite.
This course is ideal for professionals involved in organisational change initiatives, including Project Managers, Change Managers, Team Leaders, HR Professionals, Consultants, and anyone seeking to understand the foundational principles of Change Management.
Yes. The Knowledge Academy offers 24/7 support for delegates before, during, and after this Change Management Foundation Course. Should you encounter any difficulties accessing the course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
There are no prerequisites for taking this Change Management Foundation Certification exam.
To pass the Change Management Foundation exam, study the syllabus, use official study materials, practice with sample questions, manage your time during the exam, and stay calm and focused.
To pass this exam, delegates should achieve at least 50%, or 25/50 marks.
This Change Management Foundation Certificate is valid for life.
Common interview questions for Change Management roles include experience with change initiatives, stakeholder impact assessment, strategies for overcoming resistance, successful projects led, communication methods, implementation approaches, success measurement, problem-solving, and tool utilisation.
Yes, you can use the Change Management Foundation Certificate on your resume to enhance your career opportunities.
This Change Management Foundation Training enhances professional development by imparting foundational knowledge and skills in Change Management, leading to career advancement opportunities in roles such as Change Manager, Project Manager, or Consultant.
The Knowledge Academy in Edinburgh is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.
The training fees for Change Management Foundation certification in Edinburgh starts from £1995
The Knowledge Academy is the Leading global training provider for Change Management Foundation.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

We are accredited by APMG for our Change Management training courses


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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