Change Management Foundation Overview

Change Management Foundation Training Course Outline

Chapter 1: Change Management Perspective

  • Change and the Individual
  • Learning New Skills
  • Models of Individual Change
  • Motivation – What Drives and Motivates People?
  • Systematic Differences Between People
  • Organisational Metaphors
  • Organisational Culture
  • Models of the Change Process
  • Emergent Change
  • Key Roles in Organisational Change

Chapter 2: Change and the Organisation: Defining Change

  • Drivers for Change
  • Cascading Decisions and Designs
  • Portfolio, Programmes, and Projects
  • Developing Vision
  • Viewpoints and Perspectives
  • Writing a Vision Statement
  • Vision Statement Pitfalls

Chapter 3: Benefits Management

  • Benefits Management – Objectives
  • Benefits Management – CSF
  • Principles and Processes

Chapter 4: Stakeholder Engagement

  • Leadership and Engagement
  • Principles
  • Stakeholders
  • Segmenting Stakeholders
  • CPIG Segmentation
  • Stakeholder Personas
  • Example Persona
  • Empathy Mapping
  • Stakeholder Radar
  • Segmenting and Populating the Stakeholder Radar
  • Managing Relationships and Mobilising Stakeholders
  • Rogers’ Innovation Adoption Model
  • Listening and Mobilisation
  • Lead with Meaning and Emotion
  • Influencing Through Demonstration

Chapter 5: Communication

  • Cognitive Biases
  • Feedback Mechanisms
  • Communication Approaches and Methods
  • AIDA
  • Sponsors and Leaders of Change
  • Factors to Encourage Engagement
  • Barriers to Effective Communication
  • Communication Effectiveness
  • Appealing to Hearts and Minds
  • Using Stories to Engage People
  • Communication Channels
  • ‘Lean’ or ‘Rich’ Communication
  • Fostering Collaboration
  • Using Social Media
  • Effective Communications
  • Communication Planning Framework
  • Communication Strategy
  • Communication Plan

Chapter 6: Change Impact

  • Change Impact, Risk, and Continuity Model
  • Categorising Change Impacts
  • Key Inputs
  • McKinsey 7S Model
  • Gap Analysis
  • Stakeholder Impact Assessment
  • Change Severity Assessment

Chapter 7: Change Readiness

  • Working with Individuals in Major Changes
  • Building Organisational Readiness for Change
  • Preparing for Resistance

Chapter 8: Education and Learning Support: Training Planning

  • Key Principles of Learning
  • Defining What is to be Learned?

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Who should attend this Change Management Foundation Course?

This Change Management Foundation Training Course in the United Kingdom is designed for candidates to obtain a basic understanding of the principles, techniques, and approaches used in managing and implementing change within organisations. This course can be beneficial for a wide range of professionals, including:

  • Change Managers
  • Project Managers
  • Business Analysts
  • Human Resources Professionals
  • Operational Team Leads
  • Business Process Managers
  • Business Transformation Managers

Prerequisites of the Change Management Foundation Course

There are no formal prerequisites for attending this Change Management Foundation Training Course.

Change Management Foundation Course Overview

Change Management is the backbone of successful transformation in today's dynamic business environment. Proficiency in Change Management is a strategic imperative for professionals across various domains. Change Managers, Project Managers, HR professionals, and leaders at all levels need to master this discipline to drive successful change initiatives.

The Change Management Foundation Course, accredited by APMG, is a pivotal step on this transformative journey. It equips individuals with the skills and knowledge to orchestrate change effectively, ensuring that organisations adapt, thrive, and innovate in the face of evolving challenges. This Change Management Certification Course is tailored for individuals aspiring to become change catalysts, regardless of their industry or background.

This intensive 3-day Change Management Foundation Course empowers delegates with a comprehensive understanding of Change Management principles and best practices. They will delve into the foundations of Change Management, exploring key concepts, models, and methodologies. Through interactive sessions, real-world case studies, and expert guidance, delegates will gain the expertise to plan, implement, and manage change initiatives effectively.

Course Objectives

  • To gain a comprehensive understanding of the Change Management process
  • To develop the skills needed to communicate effectively with stakeholders and manage resistance to change
  • To learn how to build a sense of urgency for change and develop and implement a change management plan
  • To gain the knowledge and skills needed to sustain the change
  • To earn a globally recognised certification in Change Management

By the end of this Change Management Certification Course, delegates will be equipped to lead and drive transformative change within their organisations, earning their Change Management Foundation Certification as a testament to their proficiency.

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What’s included in this Change Management Foundation Course?

  • Change Management Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • Change Management Foundation Certificate
  • Digital Delegate Pack

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Change Management Foundation Exam Information

The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes. 

  • Question Type: Multiple Choice 
  • Total Questions: 50  
  • Total Marks: 50 Marks   
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Foundation. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Change Management Foundation, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Change Management Foundation. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Change Management Foundation sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Change Management Foundation at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our Change Management Foundation offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Change Management Foundation FAQs

This is an introductory course designed to equip participants with the fundamental concepts and strategies for managing change effectively within organisations.
Yes, this Change Management Foundation Certification Course is accredited by APMG.
The Change Management Foundation instructors at The Knowledge Academy are highly qualified and bring over 10 years of real-world experience to the classroom. They offer engaging learning experiences for managing organisational change.
The course aims to enhance understanding of its subject, develop critical thinking, improve practical skills, foster creativity, encourage collaboration, instil ethical considerations, and prepare participants for real-world applications.
The Change Management Foundation Training spans over 3 days of intensive study.
There are no formal prerequisites for attending this Change Management Foundation Online Course.
Yes, at the end of this certification course delegates need to take an exam.
The Change Management Foundation Courses by The Knowledge Academy are designed for flexibility, offering online self-paced, online instructor-led, classroom, and onsite training options. It imparts practical change management skills through interactive platforms, expert instruction, and comprehensive materials.
The Knowledge Academy offers courses that can be taken either online or in person. They provide expert training in various formats, including classroom, online instructor-led, and online self-paced options, catering to the preferences and needs of different learners.
Yes, The Knowledge Academy offers 24/7 support for delegates before, during, and after this course. If you encounter any difficulties accessing the Change Management Foundation Certification course materials, our customer support team is available to assist and promptly resolve any issues you may encounter.
There are no formal prerequisites for attending this Change Management Foundation Training Course or appearing for its examination.
This course enhances understanding of change processes, improves adaptability skills, and bolsters leadership qualities, significantly contributing to professional growth and career progression opportunities.
The Knowledge Academy in in the United Kingdom stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this jQuery Course.
The price for Change Management Foundation certification in the United Kingdom starts from £1995
The Knowledge Academy is the Leading global training provider for Change Management Foundation.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

We are accredited by APMG for our Change Management training courses


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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