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Course information

Agile Change Agent Course Outline

Module 1: Understanding Change Management

  • Change Management is Not Project Management
  • Complex and Continuous Change
  • Increase in the Pace of Change

Module 2: Understanding Agile Approaches

  • Concepts
  • Key Terms

Module 3: Roadmap – Definition and Contents

  • What Information does a Roadmap Provide?
  • 4 Core Elements
  • What are the Core Elements of a Roadmap?

Module 4: Roadmap – Wall Chart

  • Processes
  • Activities in Each Process
  • Roadmap Acceptance Criteria
  • Benefits of Roadmap
  • Tailoring
  • Structure of the Roadmap
  • Number of Iterations
  • Iterations
  • How to Divide Up the Timeframe
  • Aligning Iterations

Module 5: Roadmap (How it Works) – Iteration 1

  • Getting Started
  • Making Progress
  • Realising Benefits
  • Outputs Created in Iteration 1
  • Description of the Change
  • Business Case
  • Change Management Strategy
  • Change Management Plan
  • Communication Plan

Module 6: Roadmap (How it Works) – Iteration 2

  • Getting Started
  • Active Listening
  • Feedback
  • MoSCoW
  • Making Progress and Realising Benefits

Module 7: Business Needs

  • Business Need Drives Change
  • Definition of Business Need
  • Integrating the Elements of Business Need
  • Requirements Led Change
  • Benefits Led Change
  • Validity of the Change
  • Developing your Business Understanding
  • Market Context
  • Organisational Context
  • Understanding Whom to Involve
  • Identifying Benefits
  • Measuring Support for Change
  • Identifying Benefits
  • Benefits Breakdown Structure
  • Benefits Dependency Network

Module 8: Relationships

  • Define Relationships
  • Context
  • Knowing your Strengths and Limitations
  • Preferences
  • Understanding your Preferences
  • Express Our Understanding of a Situation
  • Generate Our Understanding of a Situation
  • Expressing Our Understanding of a Situation
  • Emotional Assessment
  • Personal Leadership
  • Commitment
  • Resilience Factors
  • Authority
  • Self-Control
  • Trustworthiness
    • Importance
    • How to Create it
  • Flexibility
  • Building Relationships with Others
  • How to Build Relationships with Others?
  • Creating Empathy
  • Steps in Building Relationships

Module 9: Environment

  • Definition and Benefits
  • Environment is not Culture
  • Elements of an Effective Environment
  • Environment Identifies Conversations We Need to Have
  • Environment Provides Reassurance
  • How Fears Develop?
  • Environment Provides Encouragement
  • Benefits of a Positive Environment
  • Creating a Positive Environment
  • Environment Provides Motivation
  • SMART Goals
  • Build a Sustaining Environment

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Who should attend this Agile Change Agent Course?

This Agile Change Agent Course is designed to equip individuals with the knowledge and skills needed to support and drive Agile change initiatives in an organisation. Here is a list of professionals who can benefit from attending this course:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Portfolio Managers
  • Business Analysts
  • Agile Coaches
  • Agile Programme Managers

Prerequisites of the Agile Change Agent Course

There are no formal prerequisites for pursuing this Agile Change Agent Course. However, having a basic knowledge of Agile principles and values can be beneficial for delegates.

Agile Change Agent Course Overview

Agile is an iterative approach for developing software and successfully managing projects, allowing teams to effectively provide more value to their customers. The change agent is an individual or group of persons that assumes the task of initiating and managing change in an organisation. An inside person, such as a manager or employee who is assigned to manage a change process in an organisation, is known as an internal change agent. A change agent's main work is to change the organisational structure that can enhance organisational outcomes and efficiency. Today, Agile is of utmost importance for all organisations because of its iterative nature and influence on climate and readiness. Holding the required practical knowledge and expertise in agile and change initiatives can help individuals get better job opportunities with higher pay.

This 2-day Agile Change Agent training course provides delegates with comprehensive knowledge of how to use an agile approach to manage organisational change. This interactive course is specially designed to develop practical knowledge and expertise in agile and change to support effective transformation or change initiatives. Delegates will learn about change management, the benefits of the roadmap, number of iterations, emotional assessment, SMART goals, MoSCoW, and more.

This Agile Change Agent training course is accredited by APMG International.

During this course, delegates will:

  • Become familiar with the roadmap and how it works
  • Learn about the business need
  • Be introduced to iterations
  • Understand about active listening
  • Learn about various agile approaches
  • Understand the benefits of a positive environment

Attaining this certification will enable delegates to master proficiency to build their resource capacity to support any organisational change or transformation initiative. They will be able to manage changes for both small and large scale transformations. Holding this effective practical skill and knowledge in agile may also help delegates get new jobs, promotions, or pay rises.

After completing this course, delegates can choose from our most popular Agile courses, such as Agile Project Management Foundation & Practitioner (AgilePM®), Certified Professional In Agile Project Management (CPAPM), Agile Overview,  Agile Project Management Black Belt. These courses will help to enhance their productivity in an organisation effectively.

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What’s included in this Agile Change Agent Course?

  • Agile Change Agent Examination
  • World-class training sessions from Experienced Instructors
  • Agile Change Agent Certificate
  • Digital Delegate Pack

Agile Change Agent Exam Information

The Agile Change Agent exam gauges one's expertise in the Agile Change Management domain. In essence, the Agile Change Agent exam acts as a significant steppingstone for those eager to emphasise their skills agile transformation. 

  • Question Type: Multiple Choice  
  • Total Questions: 50 
  • Total Marks: 50 Marks 
  • Pass Mark: 50%, or 25/50 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

Why choose us

Our Milton Keynes venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Milton Keynes is a large town located in Buckinghamshire, England. It is in the centre of the Borough of Milton Keynes and is located about 45 miles (72 km) north-west of London. Milton Keynes currently has an estimated population of over 200,000 residents inhabiting the city; it increased from 53,000 in 1961. Schools in Milton Keynes follow the British educational Tripartite System which is divided into three levels: Primary School, Secondary Schools and Higher Education. The education in Milton Keynes is compulsory for children up until they are 16 years old. The city offers over 80 state schools which are Comprehensive School including Stantonbury Campus and Denbigh School, as well as Grammar Schools. The city also includes Private Schools, Webber Independent School, which is a mixes school for children from the ages of 3 to 18 years old, and the Milton Keynes Preparatory School which is also a mixed schools forma age 2 ½ years old to 11 years old. Milton Keynes also offers Special Schools and Alternative Schools for children living in the city including The Redway School and White Spire School. There are four independent Primary and Preparatory Schools including: Broughton Manor Preparatory School, Walton Pre Preparatory School, Milton Keynes Preparatory School, and the Grove School.

Popular searched areas in and around Milton Keynes include:-

  • Bletchley
  • Brooklands
  • Broughton
  • Kingston
  • Loughton
  • Middleton
  • Nash
  • Northfield
  • Salford
  • Simpson
  • Springfield
  • Stonebridge
  • Stony Stratford
  • Thornton
  • Walnut Tree
  • Walton
  • Walton Hall
  • Woburn
  • Wolverton

Milton Keynes is home to The Open University's (OU) headquarters which is situated in the Walton Hall district. It is a public university and was established in 1969 and has nearly 170,000 students; with 156,000 undertaking their undergraduate degrees and 11,000 doing their postgraduates. The Open University has study off-campuses based all over the UK and all over the world. There are many notable current and former academics including astronomer Jocelyn Bell Burnell, editor of Red Pepper magazine Hilary Wainwright, discourse analyst, social psychologist Margaret Wetherell, and space scientist John Zarnecki. Open University's (OU) also has over two million alumni that attended the university. Milton Keynes is notable for its world-famous architect Sir Norman Foster in designing the city as well as the Foster's Beanhill housing scheme.

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The Knowledge Academy - 2nd floor

Gloucester House,

399 Silbury Blvd

Milton Keynes


T: 01344203999

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Agile Change Training in Milton Keynes | Agile Change Agent Training in Milton Keynes FAQs


Agile is an iterative approach for software development and project management. Agile allows teams to provide value to their customers more effectively.
There are no formal prerequisites to attend this training. However, having a basic knowledge of agile principles and values (project, program, and change management) gives more benefit to delegate.
This course is designed for anyone who is responsible for organisational change processes and needs to implement changes in an Agile with flexible manner. However, it is more beneficial for: • Change Agent Professionals • Organisational Leaders
In this 2-day Agile Change Agent course, you will gain knowledge about various important concepts such as change management, roadmap, business need trustworthiness, emotional assessment, number of iterations and many more.
Processes, best practice techniques, document templates, guidance notes, role definitions, acceptance criteria, checklists, role questionnaires are core elements of a Roadmap.
This course is 2 days'
Strong network, credibility, clear vision, self-motivated, effective listening skills, and a strong personality are the main characteristics of a change agent.
There are many ways to be an effective change agent, such as identifying your allies, co-creating the vision, getting everyone on the same page, creating a record of accomplishment, and making the change a normal process.
The price for Agile Change Agent certification in Milton Keynes starts from £1495
The Knowledge Academy is the Leading global training provider for Agile Change Agent.
Please see our Agile Training courses available in Milton Keynes

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

We’re an APMG Accredited Training Organisation (ATO)


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.