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Module 1: Introduction
Module 2: Key Concepts of Service Management
Module 3: Four Dimensions of Service Management
Module 4: ITIL® Service Value System (SVS)
Module 5: Seven Guiding Principles
Module 6: Service Value Chain
Module 7: Management Practices
Module 8: General Management Practices
Module 9: Service Management Practices
Module 10: Technical Management Practices
This ITIL Certification is designed for individuals who have already achieved the ITIL v3 Foundation certificate and wish to update their knowledge and skills to the latest ITIL 4 framework. This Course is therefore beneficial for:
To pursue this ITIL® 4 Foundation Bridge Course, participants are generally required to have an ITIL® v3 Foundation Certification or equivalent. This course aims to update v3 knowledge to align with the ITIL® 4 framework.
The ITIL® 4 Foundation Bridge Course is a specialised training designed for individuals who have previously obtained the ITIL v3 Foundation certification and wish to upgrade their knowledge and skills to ITIL 4. This course serves as a bridge between the ITIL v3 and ITIL 4 frameworks, allowing professionals to understand the key differences, new concepts, and updated practices introduced in ITIL 4.
ITIL v3 Foundation certified professionals, IT service managers, IT practitioners, and anyone seeking to transition to ITIL 4 should prioritise participating in the ITIL® 4 Foundation Bridge Course. This course is particularly relevant for professionals looking to update their understanding of IT service management best practices and align their skills with the latest industry standards.
This 1-day ITIL® 4 Foundation Bridge Certification Course covers a comprehensive overview of the ITIL 4 framework, including its core components, guiding principles, service value system, and key practices. Participants will learn about the changes and enhancements introduced in ITIL 4, such as the shift towards a more holistic and flexible approach to service management.
The ITIL® Foundation Bridge course is an accelerated training for those with prior ITIL certification, covering ITIL® 4's key features and its integration with Agile, DevOps, and Lean, preparing participants for the ITIL® 4 Foundation exam.
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Foundation Bridge Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's ITIL® 4 Foundation Bridge Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Great trainer who took the time to explain and/or to provide examples...
excellent instructor, easy to understand, very knowledgeable, thorough
Keith was extremely friendly and informative, and made it a joy to learn the course.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
We may not have any package deals available including this course. If you enquire or give us a call on +1 6474932992 and speak to our training experts, we should be able to help you with your requirements.
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