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ISO 9001 Training courses

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 9001 Lead Auditor Course Outline

The course is split into five modules which together provide a full understanding of leading  ISO 9001 audit.

Module 1: Definition and Fundamentals

  • Introduction to ISO 9001
  • Basic terminology and definitions of Quality Management Systems
  • Fundamental principles of Quality Management Systems
  • Introduction to ISO 9001 family of standards and versions
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • Changes in ISO 9001:2015
  • Requirements of ISO 9001:2015 and its clauses
  • Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle
  • Approaches and implementations
  • Scope and limitations

Module 3: Quality Improvements

  • Compliance procedures
  • Planning for improvement
  • Rectifying errors efficiently
  • Quality Management principles
  • Implementation of Quality Management

Module 4: Internal Audit Structure

  • Auditing types, procedures, and planning
  • Auditing techniques, decision-making processes and corrective actions
  • Phases of an audit
  • Assessment of audit reports and documents

Module 5: Internal Auditor

  • Roles, responsibilities and leadership skills of an internal auditor and their team members
  • Choosing the right audit plan for a business

Module 6: Quality Control

  • Evaluation of reports and write-ups
  • Records and follow-ups
  • Using correct procedures in reference to the 9001:2015 standard

Module 7: Procedures

  • Definition of scope, objectives, and policies of a QMS
  • Analysing implementation methodologies
  • Methods to operate a QMS efficiently
  • Planning, selecting and reviewing the implementation process
  • Different ways to detect problems
  • Roles and responsibilities of a Lead Implementer and quality team

Module 8: Implementing an ISO 9001 QMS

  • Report reconciliation and documentation
  • How to maintain QMS structure through compliance policies
  • Sequential operation process
  • Measurement, monitoring and controlling of errors    

Module 9: Lead Auditor Training

  • Roles and responsibilities of a lead auditor
  • Lead Auditor requirements, scope, and procedures
  • Report preparation, findings, reconciliation, and conclusions

Module 10: On-Site Lead Audit Techniques

  • Team selection and planning
  • Interactive meetings
  • Opening meeting
  • Daily discussion meetings
  • Closing meeting
  • Objective of an Audit Report
  • Presentation of reports
  • Techniques and processes of an audit

Module 11: Closure of Audit

  • Prevention of errors
  • Rectifying errors efficiently
  • Reviewing audit strategies and plans
  • Follow ups
  • Checklist closure
  • Surveillance audit

Module 12: Methods of Collecting Information

  • Visual observation
  • Examination of records
  • Employee interviews

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

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Who should attend this ISO 9001 Training Course?

The course is aimed at anybody who will be leading audits or managing audit teams internally or externally. This includes:

  • Auditors who wish to conduct first, second and third party auditing
  • Quality managers and top-level management
  • ISO 9001 consultants

Prerequisites

Before attending, you should have knowledge of these topics, which can be gained through taking our ISO 9001 Foundation course:

  • Quality Management principles and terminologies
  • PDCA Cycle (Plan, Act, Check, Act)
  • Requirements & structure of ISO 9001 standard

ISO 9001 Lead Auditor Course Overview

The Knowledge Academy is Globally Recognised as the Industry Leader in ISO 9001 Certifications. Our "ISO Quality Management System (QMS) Team” comprises of over 68 leading Quality Management Audit Experts, who on average have more than 15 years of industry recognised Quality Management Experience in ISO 9001 Certifications. Our instructors have developed a unique teaching style to help aspiring ISO 9001 Professionals to master the art of successfully Designing, Maintaining and Improving Quality Management System. Our highly experienced ISO 9001 Quality Management System (QMS) Experts are recognised in the industry as having the highest rated Quality Management skills by employers. We Train and Develop highly competent Quality Management Professionals, and most of them go on to work on managing large scale enterprise Quality Management Project Audits and command the highest salaries in the industry.   

This ISO 9001 Lead Auditor certification provides a complete range of knowledge and skills for leading both internal and external audits. Lead Auditors are experts in their field who understand how to carry out and manage effective audits, as well as lead small teams of auditors throughout the entire auditing process.

Over 5 days of training, you will learn how to carry out the role of a Lead Auditor, including best practices for auditing, and skills for planning, carrying out and reporting on an ISO 9001 audit. You’ll learn how to determine the effectiveness of a company’s quality management system, take the lead in determining auditing processes and lead an audit from inception to completion.

At the end of the course, you will take our ISO 9001 Lead Auditor exam to certify your knowledge. The course is fully up to date with the latest standard, ISO 9001:2015.

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

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What's included in this ISO 9001 Training Course?

This ISO 9001 course includes the following:

  • The ISO 9001 Lead Auditor Examination
  • The Knowledge Academy's ISO 9001 Lead Auditor Manual 
  • Certificate
  • Experienced Instructor 
  • Refreshments 

ISO 9001 Lead Auditor Exam

The course includes an examination which will solidify your understanding of leading ISO 9001 audits and allow you to demonstrate your knowledge. The exam follows this format:

  • 30 questions
  • Multiple choice
  • 40 minutes in duration
  • 50% pass mark (15/30)
  • Closed book

 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 9001 Foundation Course Outline

The course consists of three modules, each focusing on a different aspect of ISO 9001.

Module 1: Definition and Fundamentals

  • Introduction to ISO 9001
  • Basic terminology and definitions of Quality Management Systems
  • Fundamental principles of Quality Management Systems
  • Introduction to ISO 9001 family of standards and versions
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • Changes in ISO 9001:2015
  • Requirements of ISO 9001:2015 and its clauses
  • Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle
  • Approaches and implementations
  • Scope and limitations

Module 3: Quality Improvements

  • Compliance procedures
  • Planning for improvement
  • Rectifying errors efficiently
  • Quality Management principles
  • Implementation of Quality Management

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

Show moredown

Who should attend this ISO 9001 Training Course?

This course is suitable for anybody requiring a basic understanding of ISO 9001 and how it helps to improve quality standards. Suggested job roles include:

  • Quality managers
  • Other managers
  • Supervisors

Prerequisites

As this is a Foundation course, there are no prerequisites. However, some prior knowledge of quality management will be beneficial.

ISO 9001 Foundation Course Overview

The Knowledge Academy is Globally Recognised as the Industry Leader in ISO 9001 Certifications. Our "ISO Quality Management System (QMS) Team” comprises of over 68 leading Quality Management Audit Experts, who on average have more than 15 years of industry recognised Quality Management Experience in ISO 9001 Certifications. Our instructors have developed a unique teaching style to help aspiring ISO 9001 Professionals to master the art of successfully Designing, Maintaining and Improving Quality Management System. Our highly experienced ISO 9001 Quality Management System (QMS) Experts are recognised in the industry as having the highest rated Quality Management skills by employers. We Train and Develop highly competent Quality Management Professionals, and most of them go on to work on managing large scale enterprise Quality Management Project Audits and command the highest salaries in the industry.   

 ISO 9001 is one of ISO’s most well-known standards. By setting out the criteria for a quality management system, the standard ensures businesses understand their customers’ expectations of them and what processes they must improve in order to reach these expectations. The latest version of the standard, ISO 9001:2015 places greater emphasis on leadership engagement and simplified language for increased understanding.

This 1-day course explains the benefits of the ISO 9001 quality management system standard and introduces the principles that should be in place in order to form an effective and standards-compliant quality management system. At the end of the course, you will take our ISO 9001 Foundation exam to certify your knowledge.

This ISO 9001 Foundation course is the first of our four ISO 9001 courses which go together to produce a fully competent ISO 9001 user who can fully implement and audit the use of ISO 9001 in both theirs’ and others’ organisations.

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

Show moredown

What's included in this ISO 9001 Training Course?

This training course includes:

  • The ISO 9001 Foundation Examination
  • The Knowledge Academy's ISO 9001 Foundation Manual 
  • Certificate
  • Experienced Instructor 
  • Refreshments

ISO 9001 Foundation Examination

The course includes an examination which will solidify your understanding of ISO 9001 and allow you to demonstrate your knowledge. The exam follows this format:

  • 30 questions
  • Multiple choice
  • 40 minutes in duration
  • 50% pass mark (15/30)
  • Closed book

Show moredown

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ISO 9001 Internal Auditor Course Outline

The course is split into four modules which together will provide a full understanding of internal auditing against the ISO 9001 standard.

Module 1: Definition and Fundamentals

  • Introduction to ISO 9001
  • Basic terminology and definitions of Quality Management Systems
  • Fundamental principles of Quality Management Systems
  • Introduction to ISO 9001 family of standards and versions
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • Changes in ISO 9001:2015
  • Requirements of ISO 9001:2015 and its clauses
  • Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle
  • Approaches and implementations
  • Scope and limitations

Module 3: Quality Improvements

  • Compliance procedures
  • Planning for improvement
  • Rectifying errors efficiently
  • Quality Management principles
  • Implementation of Quality Management

Module 4: Internal Audit Structure

  • Auditing types, procedures, and planning
  • Auditing techniques, decision-making processes and corrective actions
  • Phases of an audit
  • Assessment of audit reports and documents

Module 5: Internal Auditor

  • Roles, responsibilities and leadership skills of an internal auditor and their team members
  • Choosing the right audit plan for a business

Module 6: Quality Control

  • Evaluation of reports and write-ups
  • Records and follow-ups
  • Using correct procedures in reference to the 9001:2015 standard

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

Show moredown

Who should attend this ISO 9001 Training Course?

The course is suitable for anybody wishing to understand how to carry out internal ISO 9001 audits. This includes:

  • Quality managers
  • Other managers
  • Supervisors
  • Anybody else involved in the auditing of an ISO 9001 quality management system

Prerequisites

We recommend completing the ISO 9001 Foundation certification before studying this course.

ISO 9001 Internal Auditor Course Overview

The Knowledge Academy is Globally Recognised as the Industry Leader in ISO 9001 Certifications. Our "ISO Quality Management System (QMS) Team” comprises of over 68 leading Quality Management Audit Experts, who on average have more than 15 years of industry recognised Quality Management Experience in ISO 9001 Certifications. Our instructors have developed a unique teaching style to help aspiring ISO 9001 Professionals to master the art of successfully Designing, Maintaining and Improving Quality Management System. Our highly experienced ISO 9001 Quality Management System (QMS) Experts are recognised in the industry as having the highest rated Quality Management skills by employers. We Train and Develop highly competent Quality Management Professionals, and most of them go on to work on managing large scale enterprise Quality Management Project Audits and command the highest salaries in the industry.   

ISO 9001 Internal Auditor certification equips you with the skills required to carry out ISO 9001 audits of an organisation’s Quality Management processes. ISO 9001 auditors are a vital part of any company wishing to conform to this ISO standard, and the course provides everything required to audit a company from end-to-end.

Over 2 days of training, you will learn how to carry out procedures including starting an audit, vital activities during the audit, and follow up processes and reporting. At the end of the course, you will take our ISO 9001 Internal Auditor exam to certify your knowledge. The course is fully up to date with the latest standard, ISO 9001:2015.

This ISO 9001 Internal Auditor course is the second of our four ISO 9001 certifications which together form a complete ISO learning program for ISO 9001:2015. Completing all four parts will provide you with a full understanding of ISO 9001, and the ability to audit and implement yours and others’ use of it.

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

Show moredown

What's included in this ISO 9001 Training Course?

The following is included with this ISO 9001 training course:

  • The ISO 9001 Internal Auditor Examination
  • The Knowledge Academy's ISO 9001 Internal Auditor Manual
  • Certificate
  • Experienced Instructor
  • Refreshments

ISO 9001 Internal Auditor Exam

The course includes an examination which will solidify your understanding of auditing ISO 9001 and allow you to demonstrate your knowledge. The exam follows this format:

  • 30 questions
  • Multiple choice
  • 40 minutes in duration
  • 50% pass mark (15/30)
  • Closed book

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 9001 Lead Implementer Course Outline 

ISO 9001 Lead Implementer is a five-day extensive knowledge certificate course to teach delegates the quality implementation methods. There are five modules included to learn how to become an ISO 9001 Lead Implementer:

Module 1: Definition and Fundamentals

  • Introduction to ISO 9001
  • Basic terminology and definitions of Quality Management Systems
  • Fundamental principles of Quality Management Systems
  • Introduction to ISO 9001 family of standards and versions
  • Fundamentals of ISO 9001:2015

Module 2: Structure

  • Changes in ISO 9001:2015
  • Requirements of ISO 9001:2015 and its clauses
  • Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle
  • Approaches and implementations
  • Scope and limitations

Module 3: Quality Improvements

  • Compliance procedures
  • Planning for improvement
  • Rectifying errors efficiently
  • Quality Management principles
  • Implementation of Quality Management

Module 4: Internal Audit Structure

  • Auditing types, procedures, and planning
  • Auditing techniques, decision-making processes and corrective actions
  • Phases of an audit
  • Assessment of audit reports and documents

Module 5: Internal Auditor

  • Roles, responsibilities and leadership skills of an internal auditor and their team members
  • Choosing the right audit plan for a business

Module 6: Quality Control

  • Evaluation of reports and write-ups
  • Records and follow-ups
  • Using correct procedures in reference to the 9001:2015 standard

Module 7: Procedures

  • Definition of scope, objectives, and policies of a QMS
  • Analysing implementation methodologies
  • Methods to operate a QMS efficiently
  • Planning, selecting and reviewing the implementation process
  • Different ways to detect problems
  • Roles and responsibilities of a Lead Implementer and quality team

Module 8: Implementation process based on ISO 9001

  • Report reconciliation and documentation
  • How to maintain QMS structure through compliance policies
  • Sequential operation process
  • Measurement, monitoring and controlling of errors

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

Show moredown

Who Should Attend this ISO 9001 Training Course?

This course has been specifically designed for:

  • Quality Management team members
  • Consultants, Experts, and Advisors implementing quality management functions
  • Participants who wish to become an expert in implementation processes in context to ISO 9001:2015

Prerequisites

We recommend completing the ISO 9001 Foundation certification before studying this course.

ISO 9001 Lead Implementer Course Overview

The Knowledge Academy is Globally Recognised as the Industry Leader in ISO 9001 Certifications. Our "ISO Quality Management System (QMS) Team” comprises of over 68 leading Quality Management Audit Experts, who on average have more than 15 years of industry recognised Quality Management Experience in ISO 9001 Certifications. Our instructors have developed a unique teaching style to help aspiring ISO 9001 Professionals to master the art of successfully Designing, Maintaining and Improving Quality Management System. Our highly experienced ISO 9001 Quality Management System (QMS) Experts are recognised in the industry as having the highest rated Quality Management skills by employers. We Train and Develop highly competent Quality Management Professionals, and most of them go on to work on managing large scale enterprise Quality Management Project Audits and command the highest salaries in the industry.   

The ISO 9001 Lead Implementer training course will enable delegates to master implementing and managing a Quality Management System (QMS) to an organisation. Participants will gain in-depth knowledge on implementation processes and techniques regarding ISO 9001:2015.

This training is consistent with project management guidelines of ISO 10006 and ISO 9004. This certification will teach you how to maintain the continual flow of quality management in businesses.

Enquire Now to Get Free Advice from The Knowledge Academy Certified ISO 9001 Instructors!

Show moredown

What's included in this ISO 9001 Training Course?

ISO 9001 Lead Implementer includes:

  • The ISO 9001 Lead Implementer Exam
  • The Knowledge Academy ISO 9001 Lead Implementer Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

ISO 9001 Lead Implementer Exam

The ISO 9001 Lead Implementer Exam is comprised of the following:

  • 30 questions
  • Multiple choice
  • 40 minutes in duration
  • 50% pass mark (15/30)
  • Closed book

 

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Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on + 1-613 800 4703 or Inquire.

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Frequently asked questions

FAQ's

This depends on the training course you choose. ISO 20000 Foundation is 1 day, while the Auditor and Implementer courses run between 2 and 5 days.
We offer ISO 20000 training courses in locations all over the UK, as well as abroad. We make it easy to find a training venue near you.
Prerequisites vary according to the course. Please see each course for details.
The Knowledge Academy’s ISO 20000 training courses include the courseware, a certificate, and an experienced instructor.
The Knowledge Academy is the Leading global training provider in the world for ISO 9001 Training.
The price for ISO 9001 Training certification in Canada starts from CAD1995.

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