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Course Information

Digital Transformation Certification Outline

Module 1: Introduction to Digital Transformation

  • What is Digital Transformation?
  • Tradition Linear Value Chain
  • Homing and Switching Costs
  • Two Sided-Networks

Module 2: Digital Transformation Domains

  • Customers
  • Competition
  • Data
  • Innovation
  • Value

Module 3: Overview of Customer Networks

  • Viral Marketing
  • Multi-Level Marketing
  • Word of Mouth Marketing
  • Influencer Marketing
  • Marketing Funnel

Module 4: Introduction to Digital Customer Behaviour

  • Access Strategy
  • Engage Strategy
  • Customise Strategy

Module 5: Platform Business Models

  • Overview of Platforms
  • Platforms Types
  • Platform Business Model Map

Module 6: Artificial Intelligence (AI) in Business

  • What is Artificial Intelligence?
  • Types of Artificial Intelligence
  • Machine Learning
  • How to Apply AI and ML in Business?

Module 7: Basics of Big Data at Work

  • Basics of Machine Learning (ML)
  • Unstructured Data Tools
  • Templates of Value

Module 8: Business Innovation Through Experimentation

  • Principles of Experimentation
  • Convergent Experimental Method

Module 9: Value Proposition Adaption

  • Customer Centric During Rapid Change
  • Adapting Shrinking Market
  • Market Value Concepts
  • Value Proposition Roadmap

Module 10: Introduction to Disruptive Business Model

  • What is Disruption?
  • Digital Age Disruption
  • Differentials of Disruptive Business Models
  • Disruption Theories

Module 11: Basics of Surviving Disruption

  • Variables of Disruptive Business Models
  • Disruptive Response Planner
  • Responses to Disruptive Challenger

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Who should attend this Digital Transformation Certification Course?

The Digital Transformation Certification Course is designed for professionals who want to gain expertise in leading and managing organisational Digital Transformation initiatives. This course will benefit the following professionals:

  • Senior Managers and Executives
  • Business Leaders
  • IT Managers and Directors
  • Digital Strategy Managers
  • Innovation Managers
  • Project Managers
  • Change Management Professionals
  • Technology Consultants

Prerequisites for the Digital Transformation Certification Course

While there are no mandatory prerequisites for enrolling in this Digital Transformation Course, having prior knowledge of organisational change and digital marketing can be beneficial.

Digital Transformation Certification Overview

The concept of Digital Transformation has become pivotal for businesses and organisations worldwide. This Digital Transformation Course offers a comprehensive insight into the process of integrating digital technology into all areas of business, fundamentally changing how operations are conducted and value delivered to customers. It's about evolving and adapting to the digital revolution, a crucial step for modern enterprises.

Understanding Digital Transformation is essential for professionals across various sectors, particularly those in leadership, IT, and project management roles. Mastering this subject is vital for anyone aiming to lead their organisation through the digital age effectively. The Digital Transformation Courses provide the necessary knowledge and skills to strategise and implement digital changes successfully, ensuring businesses stay competitive and relevant.

The Knowledge Academy's 1-day Digital Transformation Training equips delegates with an understanding of key Digital Transformation principles and practices. This training covers essential topics from strategy development to implementation, preparing participants to navigate the complexities of digital change. Delegates will learn how to leverage technology to drive innovation and efficiency in their organisations.

Course Objectives:

  • To provide an understanding of Digital Transformation and its impact on businesses
  • To equip delegates with strategies for leading digital change in organisations
  • To foster an understanding of the latest digital technologies and trends
  • To develop skills in planning and executing Digital Transformation initiatives
  • To enhance decision-making capabilities in the context of Digital Transformation
  • To offer insights into overcoming the risks associated with Digital Transformation

Upon completing this Digital Transformation Course, delegates will be well-equipped to drive digital change within their organisations. They will possess the skills and knowledge to make informed decisions, ensuring their companies not only adapt to the digital age but thrive in it.

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What’s included in this Digital Transformation Certification Course?

  • World-class Training Sessions from Experienced Instructors  
  • Certificate For the Digital Transformation Certification Course
  • Digital Delegate Pack 

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

What our customers are saying

Digital Transformation Certification FAQs


Digital Transformation Training involves teaching individuals or organisations how to adapt to and leverage digital technologies for improved efficiency, innovation, and competitiveness. It helps in understanding digital tools, strategies, and shifts necessary to navigate and excel.
For Digital Transformation, essential skills include adaptability to tech changes, strong problem-solving abilities, proficiency in data analysis, and effective communication across teams and technologies.
Digital Transformation roles revamp businesses with tech, innovating processes, and customer experiences. These experts strategise, implement tech solutions, and drive organisational change. They analyse upgrade systems and streamline workflows to stay competitive.
In this course, delegates will have 2-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
There are no prerequisites required for attending this Digital Transformation Training Course. However, a basic knowledge of organisational change and digital marketing can be beneficial for delegates.
Managers/Consultants working to deliver strategic objectives, Programme and Project Managers, Product Managers, IT and Business professionals at a senior and middle level, as well as Service Managers can all attend this course.
This course is a 2-day training course during which delegates participate in intensive learning sessions that cover various course topics.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts.
We are able to provide support via phone & email prior to attending, during and after the course.
The price for Digital Transformation Certification certification in Canada starts from CAD1995
The Knowledge Academy is the Leading global training provider for Digital Transformation Certification.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

Digital Transformation


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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