ITIL Certification Renewal : A Complete Guide

ITIL Certification Renewal  A Complete Guide

Information Technology Infrastructure Library (ITIL) is a professional certification that teaches best practices for delivering IT services. It employs a systematic approach to IT service management (ITSM) to offer these services. Today, ITIL is a must-have accreditation among professionals worldwide.  

ITIL has recently been a hot topic among professionals, as there have been changes to the lifetime validity of the ITIL certification provided by Axelos. PeopleCert’s have introduced latest updates to the ITIL certification, where individuals have to renew their certification every three years starting from 2023. 

According to the Global Knowledge 2017 IT Skills and Salary Report, ITIL certifications are among the top five popular certifications obtained by professionals. It is also one of the top 20 IT certifications that provide the highest-paying jobs worldwide.   

Read this blog further to understand the latest ITIL renewal process and how to achieve it. We have discussed the following topics in this blog

Table of Contents

1) ITIL certification renewal process 

2) Understanding ITIL in detail 

3) What are the levels of ITIL 4 courses?  

4) How do I get certified?  

5) List a few job roles related to ITIL 4

6) How will the certification help you?

7) Conclusion

Watch Our ITIL Certification Renewal Video


ITIL Certification Renewal Process 

As of 1st January 2023, all the ITIL certificate holders are supposed to renew their certification every three years mandatorily. This news might shock many ITIL certificate holders and aspirants, as ITIL was earlier to be a lifetime certificate. 

But the decision to renew the ITIL certification every three years was recently made public in the PeopleCert’s new Continuing Professional Development programme. The recertification decision was made to keep the certificate holders upgraded with the latest technological updates and developments. 

ITIL Training

Renewal process

a) If you are certified before 30 June 2020 - you must renew your certificate before 1 July 2023, regardless of when you first obtained the certificate.

b) If you are certified after June 2020 – You have to renew your certificate within three years of when you were awarded the certificate.  

For ITIL renewal, you must complete any of the qualifications mentioned below. This will include all the modules, including the ITIL foundation certification renewal:

Pursue any of these to renew your ITIL Certification

a) You can retake the ITIL exam before the expiration date.

b) You can take further courses on ITIL and certification within the same product suite before the expiration date.

c) Lastly, this option will be available only after March 2023. This option will allow the certificate renewal by collecting and logging CPD points.   

What if I don’t renew my ITIL certificate? 

Even if you can't complete the ITIL renewal process before expiration, you will be included on the Successful Candidates Register (SCR) and the Candidate Verification Service. But you must remember that a note will be added to your records that show that your certification requires renewal. 

To understand the basics of the ITIL framework, Join ITIL Training now! 

Understanding ITIL in detail 

Information Technology Infrastructure Library (ITIL) helps to adopt digital technologies and manage IT services by making the best use of technology to drive business strategy and create value with consumers. Axelos latest ITIL certification is ITIL version 4, the updated version of ITIL 3.    

ITIL 4 is an adaptable framework for managing services within the digital era. It builds on the core guidance of previous versions to provide comprehensive, practical, and proven guidance. It supports traditional service management activities, for example, incident management and continual improvement. It can also be aligned with transformative technologies like Cloud, Automation, and AI. 

It also works seamlessly with DevOps, Lean, Agile, and Axelos’ products such as PRINCE2® and AgileSHIFT®. It is the basis for the international standard ISO20000 and the workflows in many service management software platforms.  

Each ITIL 4 module is accompanied by a comprehensive core guidance publication and a globally recognised professional certification, from which millions of professionals worldwide have benefitted. Many innovative organisations, including Spotify and Vodafone, have already increased their efficiency and customer satisfaction by employing ITIL 4 professionals. 

What are the levels of ITIL 4 courses? 

The levels of ITIL 4 courses have been further divided into the following streams and modules: 

ITIL 4 Foundation Certification 

The ITIL 4 Foundation introduces an end-to-end operating system for creating, delivering, and continuously improving products and services enabled with the latest technology. 

Following are the ITIL 4 Streams and their Modules: 

ITIL 4 Managing Professional 

The four modules of ITIL MP (Managing Professional) are:

1) ITIL 4 Specialist: Create, Deliver and Support 

2) ITIL 4 Specialist: Drive Stakeholder Value

3) ITIL 4 Specialist: High-velocity IT

4) ITIL 4 Strategist: Direct, Plan and Improve 

ITIL 4 Strategic Leader Certifications 

The two modules of ITIL SL (Strategic Leader) are:

1) ITIL 4 Strategist Direct, Plan and Improve

2) ITIL 4 Leader Digital and IT Strategy 

ITIL 4 Extension Modules Certifications 

The two modules of ITIL Extension Modules are:

1) ITIL 4 Specialist: Sustainability in Digital & IT

2) ITIL 4 Specialist: Acquiring & Managing Cloud Services 

Those who wish to be involved in learning the diagnosis problems, you can master the Root Cause Analysis training now! 

How do I get certified? 

There are two ways to gain an ITIL certificate:

Apply with an accredited training organisation for a course which includes the exam as a part of the training course.  

Another option would be to do a self-study - by using the core manual of ITIL. Once you start preparing for the exam, you can book the ITIL exam directly with the People Cert. (Note that this option might not be available for all ITIL modules – It is advisable for you to kindly go through the modules for individual requirements). 

List a few job roles related to ITIL 4 

Following is the list of a few ITIL 4-related job roles:

1) Information Technology (IT) Manager

2) Service Delivery Manager

3) Information Technology (IT) Operations Manager 

4) Service Desk Manager

5) Incident Manager

6) Information Technology (IT) Director 

How will the certification help you?

Let us discuss a few key points as to how the ITIL 4 Certifications can help you: 

1) You will be able to understand how IT can impact strategy and how professionals utilise the four dimensions of service management for business in a broader context. 

2) Streamline work and establish flexible and collaborative working practices by using the ITIL Guiding Principles.

3) Encourages a holistic approach to value collaboration and co-creation.

4) Develop effective and timely communications to build trustworthy relationships with stakeholders.

5) Assists you to get used to different complex working environments, making you adaptive and flexible to adjust according to various situations and processes.

6) Provides an opportunity to learn the common language about IT-enabled services aiding you to set par your standards from your peers and boost your digital career. 

Learn how you can successfully engage clients and stakeholders using ITIL – Register in ITIL 4 Specialist: Drive Stakeholder Value! 


In this blog, we have given an in-depth understanding of ITIL and how it can help you grow your career. This blog also includes the latest updates on ITIL certification recertification. Follow the ITIL renewal process given above to stay ahead of your competition.   

The IT professionals can benefit from ITIL 4 Specialist: Create Deliver And Support CDS Training course, now! 

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