Course information

Online Sales Training Course Outline

Module 1: Online Sales Definition

  • How to Start Getting Online Sales from an Ecommerce Store?
  • Scaling Your Business
  • What is Online Sales and Marketing?

Module 2: Impact of Online Sales on Consumers and Firms

  • Introduction 
    • Data 
    • Model 
    • Demand 
    • Supply 
  • Empirical Results 
    • Demand and Substitution 
    • Impact of the Online Channel 

Module 3: Smart Selling on the Phone and Online

  • Selling in Sound Bites
  • Presenting
  • Closing: Complex Road to Gaining Commitment

Module 4: E-Commerce: Purchasing and Selling Online

  • What is E-Commerce?
  • Planning for E-Commerce
  • Selling Online Using Your Own Website – Setting Up an Online Store
  • Security and Privacy Issues
  • Options for Selling Products on Your Website
  • Resource List of E-Commerce Products

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Who should attend this Online Sales Training Course?

Our Online Sales Course is designed to equip delegates with the skills and strategies necessary to excel in selling products or services through online platforms and channels. This Sales Training Course is especially beneficial for the following professionals:

  • E-commerce Professionals
  • Digital Marketing Specialists
  • Social Media Managers
  • Online Entrepreneurs
  • Digital Product Sellers
  • Product Managers
  • Sales Managers

Prerequisites of the Online Sales Training Course

There are no formal prerequisites for this Online Sales Course. However, familiarity with online platforms, understanding of digital marketing, and communication skills would be beneficial for the delegates.  

Online Sales Training Course Overview

In an era dominated by technology and the internet, Online Sales have become an essential avenue for businesses to reach a broader audience and facilitate transactions in a virtual marketplace. An online Sales Course is a strategic investment for sales professionals seeking to thrive in this dynamic digital landscape. It offers a comprehensive understanding of e-commerce platforms, customer behaviour in online markets, digital marketing techniques, and the art of effective online persuasion.

This Online Sales Training is invaluable for sales representatives, account managers, and business development professionals seeking to enhance their skills. Attendees will gain expertise in communication, negotiation, and customer relationship management, crucial for success in the digital era. By attending, professionals can expect improved sales performance and a distinct competitive advantage.

In our 1-day Online Sales Training Course, delegates also learn various useful methods to switch from traditional sales programmes to modern Online Sales. They attain in-depth knowledge to start getting Online Sales from an E-Commerce store. Further, this Sales Course comes with flexible learning options, allowing learners to study at their own pace and schedule, making them accessible to busy professionals.

Course Objectives

  • To develop advanced communication skills for effective online sales interactions
  • To acquire negotiation techniques tailored to the digital commerce environment
  • To enhance proficiency in customer relationship management within the online sales context
  • To gain insights into the latest trends and strategies in the dynamic field of digital sales
  • To master the use of relevant tools and technologies to optimise online sales processes
  • To foster adaptability to navigate and capitalise on the evolving landscape of digital commerce

After attending this Sales Training Course, delegates learn to get Online Sales from E-commerce stores and scale their businesses efficiently. They learn to analyse the impact of Online Sales on organisations and customers and make beneficial decisions accordingly. They will also be able to implement a smart selling process on the phone and online in their organisation and increase the sales of products.

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What’s included in this Online Sales Course?

  • World-Class Training Sessions from Experienced Instructors
  • Online Sales Certificate
  • Digital Delegate Pack

Why choose us

Our Melbourne venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Melbourne is the capital city of the Australian state – Victoria. The population of Melbourne is around 4,500,000 people with its inhabitants known as Melburnians. The metropolitan area is located on the extended natural bay of Port Phillip and expands towards the Dandenong and Macedon mountain ranges. Melbourne was transformed into one of the world’s wealthiest and largest cities during the 1850s gold rush. Melbourne’s economy has particular strengths in areas such as finance, manufacturing, research, IT, education, logistics, transportation, and tourism. Melbourne is also home to the world’s largest mining company BHP Billiton. The seaport in Melbourne is Australia’s largest and handles more than $75 billion in trade every year. There are around 9 million visitors every year, this plays and important role in the economy with an annual $16 billion being brought in on tourism alone. Melbourne is home to many of Australia’s most prominent and well-known schools. Six out of 20 of the best ranked schools in Australia are located in Melbourne. Melbourne was further ranked the world’s fourth top University City just after London, Boston, and Tokyo. The University of Melbourne was ranked top among Australian universities in the 2010 THES international rankings. The University has approximately 43,000 students and 4,000 teach staff. The University of Melbourne is highly ranked in many academic areas such as Law, Computer Science & IT, Arts and Humanities, Dentistry and, Medicine. There are a number of private international schools which includes The Japanese School of Melbourne which is a weekend programme for Japanese Australian and Japanese national students. There are a number of other well-known universities in Australia including the Royal Melbourne Institute of Technology, La Trobe University, and Swinburne University of Technology. An increase in international students attending university in Melbourne has resulted in an increase in the number of places being made available to students.

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Address

Contact us for more information

T: +61 272026926

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Online Sales Training | Sales Training in Melbourne. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Online Sales Training | Sales Training in Melbourne, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Online Sales Training | Sales Training in Melbourne. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Online Sales Training | Sales Training in Melbourne sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Online Sales Training | Sales Training in Melbourne FAQs

Online Sales are the usage of various electronic media and the internet to promote and sell products as well as services. It is considered an economical way to reach buyers, so almost every company uses it to expand the reach of common marketing programmes. Marketers use various search engines, websites, social media, and e-mail to give data to potential purchasers.
The Knowledge Academy’s Online Sales Course is suitable for anyone who wants to gain in-depth knowledge about how to start Online Sales from an E-commerce Store.
The objectives of The Knowledge Academy's Online Sales Course are to equip participants with a solid foundation in online sales fundamentals, enhance their skills and knowledge in this field, boost confidence and motivation for online selling, prepare them for success in online sales roles, and keep them informed about the latest sales best practices and trends.
Online Sales Course is crucial because it equips sales professionals with essential skills for thriving in the digital marketplace, including e-commerce expertise, understanding online consumer behaviour, and effective digital marketing techniques. This Online Sales Training enables them to reach a broader global audience and utilise cutting-edge technology to enhance their sales acumen
Selling online offers numerous advantages, such as cost savings in setup and operations, reduced order processing expenses, access to a global consumer base, expanded sales opportunities, the ability to compete with larger enterprises, and expedited payments through online transactions, among others.
Yes, Online Sales Courses can substantially improve virtual selling skills by providing relevant knowledge, techniques, and practice opportunities in a virtual sales environment.
The Online Sales Training by the Knowledge Academy spans 1-day.
If you face issues accessing your Online Sales Training Courses with The Knowledge Academy, contact our customer support or technical assistance team for a quick resolution.
In this Online Sales Training, you will learn various useful methods to switch from traditional sales selling programmes to Online Sales medium. You will attain in-depth knowledge to start getting Online Sales from an E-Commerce store and many more things.
If you encounter any difficulties accessing the course materials, feel free to reach out to our specialised support team. They will swiftly help you resolve any problems, ensuring uninterrupted access to the course content.
The training fees for Online Sales Training certification in Melbourne starts from AUD1895
The Knowledge Academy is the Leading global training provider for Online Sales Training.
Please see our Sales Training courses available in Melbourne
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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