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Duration: 1 Days*
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This 1-day Building Business Relationships training course aims to provide delegates with the skills to build positive and effective relationships that will promote productivity and profitability. This course will focus on the behaviours, body language, and useful communication skills, and how these factors can help the individual to create effective business relationships.
The building of positive and effective business relationships is extremely important for the success of an organisation as it enables employees to communicate effectively both with clients and other staff members. This will improve the productivity of the company and increase the likelihood of clients giving the organisation their business.
This course comes under the topic of Personal Development Training. This topic encompasses a number of courses that allow delegates to improve their personal skills and increase their ability to work effectively. Some of these courses include Time Management Training, Exceptional Customer Service Training, and Stress Management Training.
This Building Business Relationships course will cover the following modules:
Module 1: What is Building Business Relationships?
What defines a good relationship?
What do clients want?
Module 2: Behaviours Cycle
Module 3: Meeting Relationship Expectations
Module 4: Stakeholder Management
Module 5: Communication Vehicles
Module 6: Influencing Relationships with Integrity
Module 7: NLP and Body Language
Module 8: Self-assessment of Personal Style
Module 9: Working with differing points of view
This course is designed for any individual who works in a Business environment and is responsible for building positive relationships between their organisation and clients, as well as relationships within the organisation.
There are no prerequisites for enrolling on this Building Business Relationships training course, therefore anybody can attend.
Delegates will be supplied with the following for this one-day Building Business Relationships course:
Duration: 1 Days*
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Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell