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Classroom Training

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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

IIn-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
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Personal Development Training

Personal development Courses are suitable for anyone working in business, industry or the public sector. Topics include everything from Assertiveness and Self Esteem Skills to Customer Service, Negotiation Skills and Dealing with Difficult People.

Personal Development Training Information

About Personal Development Training

Personal development Courses are suitable for anyone working in business, industry or the public sector. Topics include everything from Assertiveness and Self Esteem Skills to Customer Service, Negotiation Skills and Dealing with Difficult People.​

The course begins at 9am and finishes around 5pm.
You will receive your Knowledge Academy courseware folder and refreshments
Yes, we provide official Knowledge Academy certificates
Please arrive at your training venue for 08:45am

Time Management Training Overview

Time management is an essential asset in almost all industries and all roles. Congruently, punctual delivery of projects, attendance, and contacts are fundamental determinants of perceived competency. Hence, professionals undertaking this 1-day Time Management Training course will learn how to use schedules to organise their time, efficiently manage their time, evaluate their utilisation of time, and learn the necessity of a comprehensive time-structured plan.


Attention Management  Course Overview

Time needs to be spent, but attention needs to be paid. Time, or lack of it, has often been seen to be the key reason to tasks not being completed, or in some cases even started, so it was natural to assume that time management is the most essential skill for productivity. This is a myth, Time isn’t the problem, the lack of attention during this time is. We all complain about long working hours, not meeting deadlines and the pressures of life but we all have enough time to complain about it and that’s the key, not wasting time. If we give our tasks the right level of attention and remain focused, without distractions, we can complete them quicker and better with the right level of detail and no rushed tasks late in the day or being unhappy at staying late. Learning to focus your attention on tasks, greatly improves your efficiency and productivity because getting one job completed in a day correctly is worth a lot more than starting five and not finishing any.


Active Listening Skills Course Overview

Active listening is helpful in improving relations between human beings. Active listening also increases the productivity of the people. Here are some points on why people listen:

  • Listen to get information
  • Listen to understand the situation or concept
  • Listening to build a relation
  • Listen for enjoyment
  • Listen to learn something

Active listening is a technique of listening someone, and some steps are followed during active listening such as listen carefully and attentively, keep your mind open during listening, pause before replying anything, put the question for clarification and lastly summarise in your word.


Dealing with Difficult People Course Overview

This Dealing with Difficult People training consists of a 1 day, classroom-based course that educates candidates on efficient methods of resolving content and turning this conflict into an opportunity. The management of conflict, therefore, enables an organisation to strengthen its business by improving relationships between employees making for a more cohesive team. It also emphasises that personal differences are not an issue, the way that they are dealt with is what creates an issue.


Exceptional Customer Service Course Overview

This Exceptional Customer Service training course enables individuals to excel professionally in a customer-facing role - learning how to respond to adversity and how to display assertive, but polite, mannerisms. Individuals undertaking this customer services training course will learn how excellent customer service attributes can benefit an organisation, through meeting customer demands and expectations and ensuring repeat business.


Supervisory Skills Overview

Aimed at newly promoted managers and supervisors, our 1-day Supervisory Skills course looks at the most essential skills for supervisors to use to manage people effectively. The training looks at topics such as your role and responsibilities, motivating a team, dealing with conflict and more. By the end, you’ll be more confident in your role and ready to take on the challenges of leadership.


Stress Management Training Overview

This Stress Management Training consists of a 1 day, this trainer-led course that aims to help individuals deal with stress and the impact that it can have on their health. This course will focus on the causes of stress and developing a personal strategy for dealing with stress that is tailored to the individual and their specific needs.


Introduction to Managing Budgets Course Overview

This Introduction to Managing Budgets training consists of 1 day, trainer-led cause that teaches delegate the fundamentals of managing a budget. This course will focus on budgeting techniques, understanding cost, and a range of methods that enable the measurement of financial performance. This course can be seen as an entry point into a career that includes managing a budget as it provides them with foundational knowledge within the topic and within finance.


Organisational Skills Overview

This Organisational Skills training consists of a 1 day, this trainer-led course that aims to provide delegates with the skills to manage their personal role, and the assets associated with it, effectively. This course will focus on specific methods for staying organised, the importance of self-management, and creating an Action Plan for staying organised.


Building Business Relationships Course Overview

This 1-day Building Business Relationships training course aims to provide delegates with the skills to build positive and effective relationships that will promote productivity and profitability. This course will focus on the behaviours, body language, and useful communication skills, and how these factors can help the individual to create effective business relationships.


Emotional Intelligence Course Overview

This Emotional Intelligence training course will provide delegates with an enhanced understanding of Emotional Intelligence principles and will equip delegates with the means to change their habits and emotional responses to situations. Managing emotional reactions is of utmost importance because the ability to alter negative perspectives enables the achievement of business success.


Strategic Planning and Thinking Training Overview

Strategic planning is about getting your organisation where it needs to go. Starting from knowing where you are and moving to where you want to get to, this course takes you right through the strategic development process with supportive tools, techniques and ideas for every stage to increase your strategic thinking skills.

Personal Development Training Benefits for Individuals


Personal Development Training Benefits for Businesses

Reasons to choose
Personal Development Training

  • Welcome to the world's largest Personal Development company

  • GUARANTEED LOWEST PRICE IN THE INDUSTRY

  • Personal Development Training in luxury nationwide venues

  • Includes manuals and certificates

  • Small class sizes for optimum delegate-trainer interaction

  • Courses delivered by world class Personal Development Training instructors

Why choose
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Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

Dates & Prices

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VirtualLive Virtual
Fri 31st May 2019
Places available
$2995
VirtualLive Virtual
Fri 21st Jun 2019
Places available
$2995
VirtualLive Virtual
Fri 19th Jul 2019
Places available
$2995
Canberra
Fri 19th Jul 2019
Places available
$2365
Melbourne
Fri 19th Jul 2019
Places available
$2365
Sydney
Fri 19th Jul 2019
Places available
$2365
Adelaide
Fri 19th Jul 2019
Places available
$3095
Brisbane
Fri 19th Jul 2019
Places available
$3095
Perth
Fri 19th Jul 2019
Places available
$3095
VirtualLive Virtual
Fri 30th Aug 2019
Places available
$2995
VirtualLive Virtual
Fri 20th Sep 2019
Places available
$2995
Canberra
Fri 20th Sep 2019
Places available
$2365
Melbourne
Fri 20th Sep 2019
Places available
$2365
Sydney
Fri 20th Sep 2019
Places available
$2365
Adelaide
Fri 20th Sep 2019
Places available
$3095
Brisbane
Fri 20th Sep 2019
Places available
$3095
Perth
Fri 20th Sep 2019
Places available
$3095
VirtualLive Virtual
Fri 11th Oct 2019
Places available
$2995
Canberra
Fri 15th Nov 2019
Places available
$2365
Melbourne
Fri 15th Nov 2019
Places available
$2365
Sydney
Fri 15th Nov 2019
Places available
$2365
Adelaide
Fri 15th Nov 2019
Places available
$3095
Brisbane
Fri 15th Nov 2019
Places available
$3095
Perth
Fri 15th Nov 2019
Places available
$3095
VirtualLive Virtual
Fri 29th Nov 2019
Places available
$2995
VirtualLive Virtual
Fri 20th Dec 2019
Places available
$2995

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Key points about this course


Duration: 1 days*



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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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