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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging,
and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources,
and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential
courses in order to suit your requirements.
Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.
Our online-based training courses aim to provide you with a complete training experience. Due to their
flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the
convenience of an online training course.
Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.
Our In-house training option allows you to select any of our courses and receive training at a venue of your choice,
by any method of your choice.
IIn-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.
By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.
Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment.
In this environment, our expert training instructors will be able to convey information and provide you with the
all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global
training provider, this method of training allows us to extend our training scope to those who may not
be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.
Personal development Courses are suitable for anyone working in business, industry or the public sector. Topics include everything from Assertiveness and Self Esteem Skills to Customer Service, Negotiation Skills and Dealing with Difficult People.
Time management is an essential asset in almost all industries and all roles. Congruently, punctual delivery of projects, attendance, and contacts are fundamental determinants of perceived competency. Hence, professionals undertaking this 1-day Time Management Training course will learn how to use schedules to organise their time, efficiently manage their time, evaluate their utilisation of time, and learn the necessity of a comprehensive time-structured plan.
Time needs to be spent, but attention needs to be paid. Time, or lack of it, has often been seen to be the key reason to tasks not being completed, or in some cases even started, so it was natural to assume that time management is the most essential skill for productivity. This is a myth, Time isn’t the problem, the lack of attention during this time is. We all complain about long working hours, not meeting deadlines and the pressures of life but we all have enough time to complain about it and that’s the key, not wasting time. If we give our tasks the right level of attention and remain focused, without distractions, we can complete them quicker and better with the right level of detail and no rushed tasks late in the day or being unhappy at staying late. Learning to focus your attention on tasks, greatly improves your efficiency and productivity because getting one job completed in a day correctly is worth a lot more than starting five and not finishing any.
Active listening is helpful in improving relations between human beings. Active listening also increases the productivity of the people. Here are some points on why people listen:
Active listening is a technique of listening someone, and some steps are followed during active listening such as listen carefully and attentively, keep your mind open during listening, pause before replying anything, put the question for clarification and lastly summarise in your word.
This Dealing with Difficult People training consists of a 1 day, classroom-based course that educates candidates on efficient methods of resolving content and turning this conflict into an opportunity. The management of conflict, therefore, enables an organisation to strengthen its business by improving relationships between employees making for a more cohesive team. It also emphasises that personal differences are not an issue, the way that they are dealt with is what creates an issue.
This Exceptional Customer Service training course enables individuals to excel professionally in a customer-facing role - learning how to respond to adversity and how to display assertive, but polite, mannerisms. Individuals undertaking this customer services training course will learn how excellent customer service attributes can benefit an organisation, through meeting customer demands and expectations and ensuring repeat business.
Aimed at newly promoted managers and supervisors, our 1-day Supervisory Skills course looks at the most essential skills for supervisors to use to manage people effectively. The training looks at topics such as your role and responsibilities, motivating a team, dealing with conflict and more. By the end, you’ll be more confident in your role and ready to take on the challenges of leadership.
This Stress Management Training consists of a 1 day, this trainer-led course that aims to help individuals deal with stress and the impact that it can have on their health. This course will focus on the causes of stress and developing a personal strategy for dealing with stress that is tailored to the individual and their specific needs.
This Introduction to Managing Budgets training consists of 1 day, trainer-led cause that teaches delegate the fundamentals of managing a budget. This course will focus on budgeting techniques, understanding cost, and a range of methods that enable the measurement of financial performance. This course can be seen as an entry point into a career that includes managing a budget as it provides them with foundational knowledge within the topic and within finance.
This Organisational Skills training consists of a 1 day, this trainer-led course that aims to provide delegates with the skills to manage their personal role, and the assets associated with it, effectively. This course will focus on specific methods for staying organised, the importance of self-management, and creating an Action Plan for staying organised.
This 1-day Building Business Relationships training course aims to provide delegates with the skills to build positive and effective relationships that will promote productivity and profitability. This course will focus on the behaviours, body language, and useful communication skills, and how these factors can help the individual to create effective business relationships.
This Emotional Intelligence training course will provide delegates with an enhanced understanding of Emotional Intelligence principles and will equip delegates with the means to change their habits and emotional responses to situations. Managing emotional reactions is of utmost importance because the ability to alter negative perspectives enables the achievement of business success.
Strategic planning is about getting your organisation where it needs to go. Starting from knowing where you are and moving to where you want to get to, this course takes you right through the strategic development process with supportive tools, techniques and ideas for every stage to increase your strategic thinking skills.
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Personal Development Training in luxury nationwide venues
Includes manuals and certificates
Small class sizes for optimum delegate-trainer interaction
Courses delivered by world class Personal Development Training instructors
Best Price in the Industry
You won’t find better value in the marketplace. If you do find a lower price, we will beat it.
Various Delivery Methods
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell
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