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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

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Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
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In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
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  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support

Personal Development Training | Building Business Relationships Training in Brisbane

Key points about this course

Duration: 1 Days *

Rating: Excellent

Language: English

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  • Strengthen client relationships with these fundamental communication skills.
  • We are a trusted and approved provider of training courses.
  • Includes course material, completion certificate, & experienced instructor.

Available delivery methods for this course

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Dates & Prices

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Fri 6th Mar 2020
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Fri 1st May 2020
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Fri 3rd Jul 2020
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Fri 4th Sep 2020
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Fri 6th Nov 2020
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Fri 21st Feb 2020
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Fri 11th Dec 2020
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How will you be funding your training?

Self funding

Company funding

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Key points about this course

Duration: 1 Days

Support: 24/7

Course Information

Building Business Relationships Course Overview

This 1-day Building Business Relationships training course aims to provide delegates with the skills to build positive and effective relationships that will promote productivity and profitability. This course will focus on the behaviours, body language, and useful communication skills, and how these factors can help the individual to create effective business relationships.

The building of positive and effective business relationships is extremely important for the success of an organisation as it enables employees to communicate effectively both with clients and other staff members. This will improve the productivity of the company and increase the likelihood of clients giving the organisation their business.

This course comes under the topic of Personal Development Training. This topic encompasses a number of courses that allow delegates to improve their personal skills and increase their ability to work effectively. Some of these courses include Time Management Training, Exceptional Customer Service Training, and Stress Management Training.

Building Business Relationships Course Outline

This Building Business Relationships course will cover the following modules:

Module 1: What is Building Business Relationships?

  • What defines a good relationship?

  • What do clients want?   

Module 2: Behaviours Cycle

  • Emotional Intelligence in the workplace

Module 3: Meeting Relationship Expectations

  • What are the expectations?
  • How to meet client expectations

Module 4: Stakeholder Management

  • How to engage with Stakeholders
  • Understanding what Stakeholders want
  • How to meet Stakeholder expectations

Module 5: Communication Vehicles

  • Importance of communication
  • Effective comunnications methods

Module 6: Influencing Relationships with Integrity

  • Why is integrity so important?
  • How to build a relationship based on integrity

Module 7: NLP and Body Language

  • What is NLP?
  • Why is body language so important to effective communciation?
  • The correct body language for building an effective relationship

Module 8: Self-assessment of Personal Style 

  • Continual self assessment

Module 9: Working with differing points of view

  • Understanding that different people have different view
  • How to overcome this factor to create a good business relationship

Who should attend this Personal Development Training Course?

This course is designed for any individual who works in a Business environment and is responsible for building positive relationships between their organisation and clients, as well as relationships within the organisation.


There are no prerequisites for enrolling on this Building Business Relationships training course, therefore anybody can attend.

The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this Building Business Relationships course.
Successful business is built on successful relationships. It helps your business to grow strong, acquire new customers, retain current customers, and manage your reputation. These are the three most essential types of relations: Customers, Employees, Members of your community which help to grow your business relationship effectively.
Following are some ways to build a relationship with clients: Exceed Expectations of your Customers, Maintain a Positive Attitude, Ask for Feedback, Be a Good Listener
In this course, you will learn essential components of building relations helping you to reduce marketing effort, get a successful outcome, create network opportunities, effective communication, and build strong business relationships.
The price for Building Business Relationships certification in Brisbane starts from $1279
The Knowledge Academy is the Leading global training provider in the world for Building Business Relationships.

What’s Included in this Personal Development Training Course?

Delegates will be supplied with the following for this one-day Building Business Relationships course:

  • The Knowledge Academy Building Business Relationships Course Manual
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments


Why choose TKA Logo

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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