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Duration: 1 Days *
Language: EnglishDates & Prices Enquire
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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging,
and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources,
and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential
courses in order to suit your requirements.
Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.
Our online-based training courses aim to provide you with a complete training experience. Due to their
flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the
convenience of an online training course.
Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.
Our In-house training option allows you to select any of our courses and receive training at a venue of your choice,
by any method of your choice.
In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.
By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.
Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment.
In this environment, our expert training instructors will be able to convey information and provide you with the
all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global
training provider, this method of training allows us to extend our training scope to those who may not
be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.
Duration: 1 Days *
Language: EnglishDates & Prices Enquire
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This 1-day Building Business Relationships training course aims to provide delegates with the skills to build positive and effective relationships that will promote productivity and profitability. This course will focus on the behaviours, body language, and useful communication skills, and how these factors can help the individual to create effective business relationships.
The building of positive and effective business relationships is extremely important for the success of an organisation as it enables employees to communicate effectively both with clients and other staff members. This will improve the productivity of the company and increase the likelihood of clients giving the organisation their business.
This course comes under the topic of Personal Development Training. This topic encompasses a number of courses that allow delegates to improve their personal skills and increase their ability to work effectively. Some of these courses include Time Management Training, Exceptional Customer Service Training, and Stress Management Training.
This Building Business Relationships course will cover the following modules:
Module 1: What is Building Business Relationships?
What defines a good relationship?
What do clients want?
Module 2: Behaviours Cycle
Module 3: Meeting Relationship Expectations
Module 4: Stakeholder Management
Module 5: Communication Vehicles
Module 6: Influencing Relationships with Integrity
Module 7: NLP and Body Language
Module 8: Self-assessment of Personal Style
Module 9: Working with differing points of view
This course is designed for any individual who works in a Business environment and is responsible for building positive relationships between their organisation and clients, as well as relationships within the organisation.
There are no prerequisites for enrolling on this Building Business Relationships training course, therefore anybody can attend.
Delegates will be supplied with the following for this one-day Building Business Relationships course:
Best price in the industry
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Various delivery methods
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell