Certified Digital Services Project Manager Training Course

Name: CDSPM (Certified Digital Services Project Manager) Course
Brand: The Knowledge Academy
Rating: 4.9 (38503 reviews)

CDSPM (Certified Digital Services Project Manager) Course Overview

Certified Digital Services Project Manager Course Outline

Certified Digital Services Project Manager (CDSPM) training course covers the following topics:

Module 1: Digital Service Principles (DSPs)

What are Digital Services?
Core Principles
- Research and Understand Your Users
- Create a Multidisciplinary Team
- Make Use of Agile Methods
- Iterate and Evaluate Frequently
- Be Aware of Security and Privacy Protocols
- Establish Service Code as Being Open Source
- Utilise Open Standards and Common Platforms
- Test the End-To-End Experience of the Service
- Plan for Service Disruptions and Ensure That Users Succeed First Time
- Make the User Experience Consistent Across Brand and Encourage to Use DS
- Collect Performance Data and Test the Service

Module 2: Digital Product Development Methodologies

Waterfall Product Development
Agile Development
Agile Manifesto
Differences Between Waterfall and Agile

Module 3: Roles and Responsibilities

Digital Roles
- Positions in Digital Service Development
- Service Owner and Product Manager
- Technical Architect and Service Engineers
- Delivery Manager
- Business Analyst and Business Change Lead
- Solution Tester
- User Researcher
- Accessibility Lead
- Content and Interaction Designers
- Types of Team
Cross-Functional Teams

Module 4: Digital Service Lifecycle

Introduction to Digital Service Lifecycle
Discovery
Alpha
- Inception
- Iteration
- Conclusion
Beta
- Private Beta and Public Beta
Service Management
- Transitioning to a Live Service

Module 5: Digital User Experience

User Stories
- Epics
- Decomposing
- User Experience
Analogue User Experience

Module 6: Performance Metrics and Management

Increments and Progress Reviews
Managing Digital Project Outcomes
Stakeholder Management and Cycle
Segmenting and Prioritising Stakeholders
Stakeholder Engagement
Benefits of Stakeholder Engagement
Designing a Stakeholder Engagement Plan
Principles for Successful Stakeholder Engagement
Influence Stakeholders
Stakeholder Management
KPIs
Communication Skills

Module 7: Digital Project Closure

Finalise Digital Sign Off
Reasons for Closure Could
- Service No Longer Meets User Needs
- Service is Outdated or Replaced
- User Need No Longer Exists
- Organisation Wishes to Move in a New Direction

Who should attend this CDSPM (Certified Digital Services Project Manager) Course?

The Certified Digital Services Project Manager Course is designed for individuals seeking to enhance their project management skills specifically within digital service environments, ensuring they can effectively lead and manage digital projects to successful outcomes. This course can be beneficial for a wide range of professionals, including:

Digital Project Managers
IT Project Managers and Leaders
Digital Transformation Managers
Software Development Managers
UX/UI Design Leads
E-commerce Managers
Technology Consultants

Prerequisites of the CDSPM (Certified Digital Services Project Manager) Course

There are no formal prerequisites for this Certified Digital Services Project Manager (CDSPM) Training Course. However, a basic understanding of Project Management and digital services would be beneficial for the delegates.

CDSPM (Certified Digital Services Project Manager) Course Overview

The CDSPM Course provides essential training for professionals seeking to manage digital services projects effectively. In today's digital age, where technology drives business success, mastering digital project management is crucial for ensuring project delivery aligns with organisational goals and customer expectations. This course equips delegates with the necessary skills to excel in digital project management.

Proficiency in digital services project management is vital for professionals in IT, marketing, and product management roles. Mastery in this field ensures efficient project execution, effective resource allocation, and the ability to navigate the complexities of digital service delivery. By mastering CDSPM, professionals can enhance project success rates and contribute significantly to their organisation's digital transformation initiatives.

This 1-day CDSPM Training by The Knowledge Academy equips delegates with practical knowledge and tools to manage digital services projects with confidence. Participants will learn best practices in project planning, risk management, stakeholder communication, and agile methodologies tailored to digital environments. The training includes real-world case studies and interactive sessions to reinforce learning and prepare delegates to apply their knowledge immediately.

Course Objectives

To understand the fundamentals of digital project management
To apply agile principles and methodologies in digital service projects
To develop skills in stakeholder management and communication
To identify and manage risks specific to digital service projects
To enhance project planning and execution through effective resource management
To implement strategies for optimising digital service delivery
To learn techniques for evaluating project success and achieving continuous improvement

After completing the Certified Digital Services Project Manager Course, delegates will receive a certification that recognises their expertise in digital services project management. This certification validates their skills and knowledge, demonstrating their ability to manage digital projects effectively in today's competitive business environment.

What’s included in this Certified Digital Services Project Manager (CDSPM) Training Course?

Certified Digital Services Project Manager Examination
World-Class Training Sessions from Experienced Instructors
Certified Digital Services Project Manager (CDSPM) Certificate
Digital Delegate Pack

Certified Digital Services Project Manager Exam

To achieve the Certified Digital Services Project Manager (CDSPM), candidates will need to sit for an examination. The exam format is as follows:

Question Type: Multiple Choice
Total Questions: 40
Total Marks: 40 Marks
Pass Mark: 65%, or 26/40 Marks
Duration: 60 Minutes
Open Book/ Closed Book: Closed Book

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CDSPM (Certified Digital Services Project Manager) Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Learn more in our FAQs

Unlock your potential with The Knowledge Academy's CDSPM (Certified Digital Services Project Manager) Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Learn more in our FAQs

Experience the most sought-after learning style with The Knowledge Academy's CDSPM (Certified Digital Services Project Manager) Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CDSPM (Certified Digital Services Project Manager) Course sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Learn more in our FAQs

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CDSPM (Certified Digital Services Project Manager) Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our CDSPM (Certified Digital Services Project Manager) Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

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What our customers are saying

Laxman was a great trainer. He made you feel at ease and his explanations were simple to interpret.

Rhidian Crompton

Jan has a brilliant teaching style and is a very experienced PM as well as a trainer and was able to provide practical real world examples of everything he was teaching, this made it much easier to understand concepts and was very much appreciated.

Paul Goff

Marcel stepped in at the last minute when our trainer didn't show. He was very knowledgeable and helpful ensuring he covered the points which we each wanted to know more about both within the course and general digital project management. Really enjoyed it and Marcel kept it interesting.

Vanessa In

CDSPM (Certified Digital Services Project Manager) Course FAQs

What is digital project management?

Digital project management involves planning, executing, and managing projects using digital tools and methodologies. It focuses on coordinating tasks, resources, and teams remotely, often leveraging online platforms for collaboration, communication, and project tracking to ensure successful project delivery.

What is the scope of Certified Digital Service Project Manager (CDSPM)?

The Certified Digital Service Project Manager (CDSPM) credential focuses on equipping professionals with skills in managing digital service projects, covering agile methodologies, User Experience (UX), and digital transformation strategies. It aims to enhance project delivery and service quality in digital environments.

What kind of skills are required to be a Digital Service Project Manager?

A Digital Service Project Manager needs skills in project management, digital technologies, Agile methodologies, communication, stakeholder management, and a solid understanding of digital service development lifecycle.

What are the various stages of project management?

Project management stages include initiation, planning, execution, monitoring and control, and closure. These stages ensure projects are well-defined, organised, executed, and closed effectively, meeting goals and stakeholder expectations.

What are the principles of a Digital Project Manager?

The principles of a Digital Project Manager include Agile methodology application, effective communication, stakeholder management, risk assessment, and budget control to ensure successful project delivery in digital environments.

Are there any prerequisites for taking this Certified Digital Services Project Manager Course?

What is included in this Certified Digital Services Project Manager Training?

In this Certified Digital Services Project Manager Certification Course, delegates will have 2-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What are the career opportunities available after completing this Certified Digital Services Project Manager (CDSPM) Certification?

After completing the Certified Digital Services Project Manager (CDSPM) Certification, career opportunities include roles such as Digital Project Manager, IT Project Manager, Agile Project Manager, Product Manager, and Consultant in various industries, focusing on digital service delivery and management.

Why choose The Knowledge Academy in the United Kingdom over others?

The Knowledge Academy in the United Kingdom stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Certified Digital Services Project Manager Course.

What is the cost/training fees for CDSPM (Certified Digital Services Project Manager) Course certification in the United Kingdom?

The training fees for CDSPM (Certified Digital Services Project Manager) Course certification in the United Kingdom starts from £1795

Which is the best training institute/provider of CDSPM (Certified Digital Services Project Manager) Course in the United Kingdom?

The Knowledge Academy is the Leading global training provider for CDSPM (Certified Digital Services Project Manager) Course.

What are the best Project Management Courses courses in the United Kingdom?

Please see our Project Management Courses courses available in the United Kingdom

Why choose us

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

Many delivery methods

Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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CDSPM (Certified Digital Services Project Manager) Course in United Kingdom

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