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Citrix Training courses

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix XenApp 6.5 Administration Outline

The course covers the following topics:

Administration for Citrix XenApp 6

  • XenApp Editions

  • XenApp Features

  • XenApp Architecture

  • AppCenter

 

Licensing XenApp

  • To License XenApp

  • License Administration Console

  • Installing Licensing

  • License File Management

  • High Availability Considerations

 

Installing XenApp

  • XenApp Server Role Manager

  • Hardware Requirements

  • Software Requirements

  • Installation Decisions

  • Server Configuration Tool

  • Dynamic Data Center Provisioning

  • Role-based Uninstall

  • XenApp Configuration Options

  • Web Interface Installation Decisions

 

Arranging XenApp Administration

  • Worker Groups

  • Administrator Privilege Levels

  • Configuration Logging

 

Connecting and Configuring Web Interface

  • Web Interface Ports

  • Web Interface Installation

  • Site Creation

  • Web Interface Site Modification

  • Specifying Citrix Plug-in Backup URLs

  • Site Appearance

  • Workspace Control

  • Citrix Plug-ins and Web Interface

  • Authentication Configuration

  • Secure Access Configuration

  • Server Configuration

  • Web Interface Site Removal

  • Troubleshooting Web Interface Issues

 

Delivering Applications and Content

  • Published Resources

  • VM Hosted Apps

  • Organizing Published Resources for Users

  • Advanced Published Resource Settings

  • Published Resource Configuration

  • Troubleshooting Application Delivery Issues

 

Streaming Applications

  • Application Streaming

  • Citrix Offline Plug-in

  • Citrix Streaming Profiler

  • Application Delivery Methods

  • The Use Web Delivery Method

  • To Stream to Servers

  • Publishing a Streamed Application

  • Configuring Sites for Streaming Applications

  • Offline Access Management

  • Troubleshooting Streaming Issues

 

Configuring Load Management

  • Load Manager

  • Load Balancing

  • Load Calculation

  • Load Evaluator Configuration

  • Load Balancing Policies

  • Preferential Load Balancing

  • Troubleshooting Load Management Issues

 

Optimising the User Experience

  • Optimising Session Performance

  • HDX Broadcast Session Reliability

  • HDX Broadcast Session Reliability Considerations

  • HDX RealTime

  • HDX Plug-n-Play

  • HDX MediaStream Windows Media Redirection

  • HDX MediaStream Flash Redirection

  • HDX 3D Image Acceleration

  • HDX 3D Progressive Display

  • User Profiles

  • Troubleshooting User Experience Issues

 

Configuring Self-Service Applications

  • Self-Service Applications Technologies

  • Citrix Receiver

  • Citrix Merchandising Server

  • Plug-ins

  • Troubleshooting Self-Service Application Issues

 

Configuring Printing

  • Printing Concepts

  • Default Printing Behavior

  • Printer Provisioning

  • Printing Pathways

  • Printer Drivers

  • Citrix Universal Printing

  • Administrator-Assigned Network Printers

  • Workspace Control and Proximity Printing

  • Printing Preferences

  • Troubleshooting Printing Issues

 

Securing XenApp

  • XenApp Security Solutions

  • SecureICA

  • Citrix SSL Relay

  • Access Gateway

  • Web Interface Configuration

  • Security Configuration Best Practices

  • Troubleshooting Access Gateway with XenApp

 

Monitoring XenApp

  • Health Monitoring and Recovery

  • Service Monitoring for XenApp

  • License Usage Monitoring

  • Workflow Studio Overview

  • Accessing the Farm using PowerShell

 

Further Components

  • SmartAuditor

  • Single Sign-on

  • Branch Optimisation

  • Provisioning Services

  • Power and Capacity Management

  • XenServer


 

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Who should attend?

The course is intended for IT professionals such as server, network and systems administrators who are familiar with Microsoft Windows environments. It is also suitable for those with previous experience of Citrix XenApp, such as those wishing to upgrade their skills to match the newest version.

 

Prerequisites

The course is open to anyone, but we recommend you have the following knowledge:

  • Familiarity with Microsoft Windows Server 2008 R2

  • Experience with Microsoft SQL Server or enterprise database servers

  • Experience with Active Directory and Group Policy

  • Basic understanding of Microsoft Remote Desktop Services

  • Familiarity with application virtualization technologies, such as Citrix application streaming or Microsoft App-V

  • Basic understanding of Windows Server networking concepts, such as DNS, IIS®, load balancing, and file and printing services

  • Exposure to basic system administration concepts, including logging, software upgrade procedures and high availability operations

  • Familiarity with server monitoring tools

  • Basic understanding of VPN concepts, including SSL encryption and certificates

Citrix XenApp 6.5 Administration Overview

This 3-day Citrix course provides the skills needed to pass the Citrix XenApp 6.5 Administration exam. It will show you how to install Citrix XenApp 6.5 and configure resources, policies and server and farm settings.

The course also prepares you for the Citrix XenApp 6.5 Administration exam. Passing the associated exam will allow you to gain Citrix Certified Administrator (CCA) certification for XenApp, validating the holder has the skills necessary to be an administrator for Citrix XenApp products.

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Citrix XenApp 6.5 Administration Exam

The XenApp 6.5 Administration exam is not included during the course but you will be provided with an exam voucher to book it through Pearson VUE. It uses the following format:

  • 90 minutes duration

  • Multiple choice

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix XenApp and XenDesktop Install, Configure and Manage Course Outline 

This Citrix XenApp and XenDesktop Install, Configure and Manage training course will explore the following areas:

Introduction

  • An Insight into XenApp and XenDesktop
  • Discovering what XenApp is
  • Identifying XenApp Architecture
  • Producing XenApp
  • An Overview of XenDesktop
  • Identifying XenDesktop Architecture
  • Generating XenDesktop

The Active Directory

  • Determining the Delivery Methods
  • Design Creation Requirements
  • Implementing Software

Installation

  • Installation Planning
  • Installing the Key Components
  • Installation of Command Line
  • Installing VDA

Configuration

  • Different Forms of Configuration
  • Directing Configuration
  • Defining Authentication and Authorisation
  • Why is Authentication necessary?

Enhancement

  • Upgrading a Deployment
  • XenApp Migrations

XenApp and XenDesktop Concepts

  • Access Control
  • Security
  • The Integrity of Data
  • Managing Audits
  • Accomplishing High Availability
  • Achieving Business Continuity

System Efficiency and Monitoring

  • System Compatibility
  • Improving Performance and User Experience
  • Introducing System Tracking
  • Session Recording
  • Configuration Logging
  • Defining Event Logs

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Who should attend this Citrix Training Course?

This course is designed for anyone wishing to enhance their knowledge of Citrix XenApp and XenDesktop. System Engineers, Server Administrators, and other IT Professionals may benefit from this training course.

Prerequisites

There are no prerequisites, therefore anyone can attend. 

Citrix XenApp and XenDesktop Install, Configure and Manage Course Overview

The Knowledge Academy comprehensive, 3-day Citrix XenApp and XenDesktop Install, Configure and Manage training course will provide delegates with a thorough understanding of the main notions of XenApp and XenDesktop. Delegates will acquire an embedded knowledge of these Citrix applications, in order to reduce server costs by distributing user machines. To begin, the trainer will introduce and define both XenApp and XenDesktop, whilst delegates will become familiar with how to identify the architecture of both applications.

As well as this, essentials such as Installation and Configuration will be covered, so that delegates gain an understanding of the different forms of configuration they may encounter, and of how to install the applications. Furthermore, deployment upgrades, the integrity of data, and audit management will be areas of focus. This training course will conclude with a study of system efficiency and monitoring to ensure delegates comprehend how user experiences can be improved, and how to log system activity.

By the end of this training course, delegates will be proficient enough to implement their knowledge practically by working within a Citrix environment.

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What's included in this Citrix Training Course?

This training course includes:

  • The Knowledge Academy's Citrix XenApp and XenDesktop Install, Configure and Manage Manual
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Outline

Module 1: Understanding the XenDesktop 7.5 Architecture 
• Understanding the Architecture of a XenDesktop Solution 
• XenDesktop Virtualization Technologies 
• Infrastructure Components 
• Citrix Components 
• Designing a XenDesktop Implementation 
• Design Document 

Module 2: Hypervisor Considerations 
• Setting up the Hypervisor 
• Installing the Hypervisor 
• Installing the Hypervisor Management Console 
• Configuring the Hypervisor 
• Creating Templates 
• Reinforcement Exercise – Creating a Windows 7 Template 

Module 3: Infrastructure Considerations 
• Setting Up the Infrastructure Components 
• Setting Up the Infrastructure Components 
• Setting Up the Domain Controller 
• Setting Up the Dynamic Host Configuration Protocol 
• Setting Up a Certificate Authority 
• Setting Up the File Server 
• Setting Up SQL Server 2012 
• Setting Up SQL Server Mirroring 
• Reinforcement Exercise – Redirecting Additional Folders 

Module 4: Setting Up Citrix Components 
• Setting Up Citrix Components 
• Setting Up the Citrix License Server 
• Setting Up the Delivery Controller 
• Setting Up a Second Controller 
• Setting Up the Citrix Universal Print Server 
• Setting Up StoreFront 
• Setting Up a Second StoreFront Server 
• Setting Up Receiver 
• Reinforcement Exercise – Using the Receiver for Web Site 

Module 5: Setting Up XenDesktop Resources 
• Setting Up XenDesktop Resources 
• Preparing the Master Virtual Machine 
• Setting Up a Server OS Master Image 
• Setting Up a Desktop OS Master Image 
• Creating a Machine Catalog 
• Creating a Delivery Group 
• Reinforcement Exercise – Adding Machines and Delivery Groups 

Module 6: Managing Policies and Profiles 
• Setting Up Policies 
• Policy Precedence (Studio vs. Group Policy Objects) 
• Creating Policies Using Studio 
• Creating Policies Using Group Policy 
• Obtaining the Resultant Set of Policy Using Group Policy Objects 
• Managing End-User Profiles 
• Reinforcement Exercise 1: Working with Policies 
• Reinforcement Exercise 2: Working with Profiles 

Module 7: Managing Printing 
• Managing Printing 
• Default Printing Behavior 
• Configuring Client Printing 
• Managing Printer Drivers 
• Optimizing Printing Performance 
• Setting Up and Managing the Universal Print Server 
• Reinforcement Exercise: Managing Printing 

Module 8: Setting Up Provisioning Services 
• Setting Up Provisioning Services 
• Provisioning Services Architecture 
• Setting Up a Provisioning Services Server 
• Installing the Provisioning Services Console 
• Configuring Boot from Network 
• Setting Up a Second Provisioning Services Server 
• Configuring the BootStrap File for High Availability 
• Configuring the Master Target Device 
• Creating the vDisk 
• Assigning a vDisk to a Target Device 
• Creating the Machine Catalog 
• Creating the Delivery Group 
• Reinforcement Exercise – Creating BDM Target Devices 

Module 9: Managing and Monitoring Sessions, Sites, and End Users with 
Director
 
• Director Overview 
• Monitoring within the Director Dashboard 
• Monitoring and Managing End-User Sessions 
• Reinforcement Exercise: Using Director 

Module 10: Setting Up NetScaler 
• Setting Up NetScaler 
• Performing the Initial NetScaler Configuration 
• Configuring NTP 
• Configuring NetScaler High Availability 
• Setting Up DNS 
• Creating Certificates for NetScaler 
• Load Balancing StoreFront Servers 
• Configuring NetScaler for Remote Access 
• Redirecting HTTP Requests for StoreFront 
• Modifying StoreFront to Integrate with NetScaler 
• Configuring ICA Proxy 
• Configuring Authentication Policies 
• Configuring NetScaler for Email-Based Account Discovery 
• Reinforcement Exercise – Scanning an Endpoint for a File

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Who should attend?

The course is aimed at IT professionals who require hands-on experience with Citrix application and desktop virtualization solutions. This includes Architects, Consultants, Engineers and Administrators.

 

Prerequisites

It is recommended that you have an understanding of server, desktop and application virtualization concepts. You should also have experience with Windows Server 2012 R2, particularly:

  • Active Directory including domains, users, organizational units, and GPOs

  • Experience with Windows 7 and Windows 8.1 user interfaces

  • Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)

  • Basic understanding of the different types of profiles (local, roaming, mandatory)

Deploy and Manage XenApp/XenDesktop 7.6 Fast Track Overview

This 3-day accelerated Citrix course provides essential experience in installing, configuring and managing a XenApp and XenDesktop virtualization solution using Windows Server 2012 R2. The course will teach you how to configure an environment from the ground up using XenApp and XenDesktop 7.6, XenServer, Citrix License Server, Machine Creation Services (MCS), Provisioning Services, StoreFront, NetScaler and Citrix Receiver. By the end of the course, you will be able to successfully deploy and support an application and desktop virtualization solution using Citrix technologies.

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix NetScaler 11 Advanced Implementation Course Outline

Advanced Troubleshooting

  • Troubleshooting Resources
  • NetScaler System Overview
  • nCore Configuration Architecture
  • Built-In Tools
  • Real-Time Performance Statistics
  • Historical Statistics
  • Third-Party Tools

Introducing Application Firewall

  • Application Attacks
  • The Benefits of Application Firewall
  • Payment Card Industry Data Security Standard
  • Packet Processing Inspection
  • Profiles and Policies

Profiles and Policies

  • Profiles
  • Policies
  • Engine Settings

Regular Expressions

  • Regular Expressions
  • Forms of Regular Expressions
  • Using Regular Expressions
  • Metacharacters and Literal Characters
  • Metacharacters
  • Escapes
  • Quantifiers
  • Backreferencing
  • Lookaheads
  • Regular Expression Scope

Attacks and Protections

  • Security Checks
  • HTTPS Web Applications
  • Buffer Overflow Exploits
  • Buffer Overflow Protection
  • Parameter Manipulation
  • Server Misconfiguration
  • Deny URL Protection
  • SQL Injection
  • HTML SQL Injection Protection
  • Command Injection
  • Field Format Protection
  • Cookie Tampering and Poisoning
  • Cookie Consistency Protection
  • Form/Hidden Field Manipulation
  • Form Field Consistency Protection
  • Forceful Browsing
  • Start URLs
  • Backdoors and Misconfigurations
  • URL Closure
  • Identity Theft Attacks
  • Credit Card Protection
  • Protecting Credit Cards
  • Errors Triggering Sensitive Information Leaks
  • Safe Object Protection

Application Firewall Troubleshooting

  • Application Firewall and Applications
  • Configuration Issues

Queuing and Connection Tuning

  • HTTP Connections
  • HTTP Connection Management and NetScaler HTTP Behavior
  • TCP Buffering
  • Surge Queue
  • Surge Protection
  • Priority Queuing
  • HTTP Denial-of-Service Protection

Authentication, Authorization, and Auditing

  • Users, Groups and Command Policies
  • External Authentication for System Users
  • AAA for Traffic Management
  • Configuration
  • Audit Logging

AppExpert Rate Limiting, HTTP Service Callout, and Policy-based Logging

  • HTTP Callouts
  • Configuring HTTP Callouts
  • HTTP Callout Use Cases
  • Configuring Rate Control
  • Rate Control Policy Scenarios
  • Policy-based Logging

Command Center

  • Command Center Introduction
  • Command Center Clients
  • Server Requirements
  • Port Setting Requirements
  • Command Center Installation
  • Command Center Functionality
  • Command Center Administration

Insight Center

  • Insight Center Overview
  • AppFlow on the NetScaler System
  • How Insight Center Collects AppFlow Data
  • HDX Insight
  • HTML Injection

NetScaler Web Logging

  • NetScaler Web Logging Introduction
  • NetScaler System Configuration
  • NSWL Client Installation
  • NSWL Client Configuration
  • Troubleshooting Web Logging

By the end of the course, you should be able to do the following:

  • Identify common web attacks and vulnerabilities
  • Write PERL compatible regular expressions
  • Configure Citrix Application Firewall to protect web applications
  • Troubleshoot Citrix Application Firewall
  • Install and configure Citrix Insight Center to monitor performance
  • Install, configure, and use Citrix Command Center to manage NetScaler devices
  • Configure and use additional advanced features of NetScaler including NetScaler Web Logging, HTTP callout, and AAA authentication for web applications

 

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Who should attend this Citrix Training Course?

The course is aimed at those interested in deploying or managing advanced NetScaler environments. This includes system administrators and network operations personnel.

Prerequisites

It is recommended that you have completed CNS-205 Citrix NetScaler 10 Essentials and Networking or have equivalent experience. In addition, you should have the following knowledge and experience:

  • Experience configuring NetScaler systems, including an understanding of services, virtual servers, and policies 
  • Experience with network devices, such as routers and switches, various networking protocols, and aspects of application and site architectures (such as DMZs and VLANs) 
  • Knowledge of network security threats and site protection concepts such as firewalls, worms, and DDoS attacks 
  • Understanding of concepts related to monitoring and management including basics of SNMP 
     

Citrix NetScaler 11 Advanced Implementation Course Overview

This 3-day course focuses on the skills required to configure and manage advanced NetScaler features. During the course, you will learn how to implement advanced components including Application Firewall, Advanced Traffic Management features including HTTP Callouts, and Troubleshooting. It is recommended for those with previous NetScaler experience who would like to expand on their capabilities.

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What's included in this Citrix Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix NetScaler Essentials and Traffic Management Course Outline

Getting Started

  • Introduction to the NetScaler System
  • TriScale
  • NetScaler Use Cases
  • NetScaler Functionality
  • NetScaler Overview
  • Product Features
  • NetScaler Operating System Overview
  • nCore Configuration Architecture
  • NetScaler File system
  • Deployment Scenarios
  • Logging in to the NetScaler System
  • NetScaler Licenses

Basic Networking

  • OSI Networking Model
  • NetScaler Architecture Overview
  • NetScaler-Owned IP Addresses
  • Network Topology
  • NetScaler Network Interfaces
  • Virtual Local Area Networks (VLANs)
  • IP Routing
  • Determining the Source IP Address
  • Packet Forwarding
  • Use Source IP Mode
  • Client-IP HTTP Header Insertion
  • Path MTU Discovery
  • Link Aggregation
  • Access Control Lists
  • Network Address Translation (NAT)

NetScaler Platforms

  • Architecture and General Concepts
  • Hardware Platforms
  • Hardware Components
  • MPX Overview
  • VPX Overview
  • CPX Overview
  • SDX Overview
  • Identify the unique capabilities and functionality of the NetScaler SDX platform
  • Identify the networking characteristics of the NetScaler SDX platform
  • Explain the process of provisioning and administration of NetScaler VPX instances on a NetScaler SDX appliance

High Availability

  • High Availability Functionality
  • High Availability Node Configuration
  • Propagation and Synchronization
  • Failover, Route Monitors, Fail Safe
  • Propagation, Synchronization
  • High Availability Management
  • Performing an Upgrade
  • Troubleshooting
  • Upgrading HA pair

Load Balancing

  • Local Load Balancing concepts
  • Naming conventions
  • Persistence
  • Service Types
  • LB Methods
  • Disabling Entities
  • Diagnostics/Troubleshooting
  • L4 vs L7 for TCP services
  • UDP ping vs L7
  • Monitor attributes
  • Built in L7 monitors
  • Monitors from Scripts
  • EAV Monitors
  • ECV Monitors
  • DataStream

SSL Offload

  • SSL and TLS
  • SSL Session Process
  • SSL Administration
  • SSL Offload Overview
  • SSL Attacks Overview
  • SSL Troubleshooting
  • Cipher Suites
  • Certificate Management
  • Feature and Benefits
  • Offload Performance
  • Deployment Scenarios
  • Citrix Recommendations for SSL

Securing the NetScaler

  • NetScaler Communication Ports
  • Overview of AAA
  • Authentication on the NetScaler
  • NetScaler Users
  • Command Policies
  • Admin Partitions

Monitoring, Management, and Troubleshooting

  • Monitoring Needs
  • NetScaler Log Management
  • Simple Network Management Protocol
  • AppFlow on the NetScaler System
  • NetScaler Insight Overview
  • NetScaler Command Center Overview
  • Network Traffic Capture using NSTRACE
  • Troubleshooting with Filter Expressions
  • Decoding SSL Traffic with Wireshark
  • Display NetScaler System Information
  • NetScaler Command Line Tools

AppExpert Classic Policy Engine

  • Policies Overview
  • Expression Structures
  • Content Filtering
  • Content Filtering Actions
  • Content Filtering Rules

AppExpert Default Policy Engine

  • Understanding Packet-Processing Flow
  • Understanding Policies
  • Policy Process Evaluation Flow
  • Identifying Default Policy Expressions
  • Actions
  • Understanding Bind Points
  • Understanding Policy Labels
  • Pattern Sets
  • Typecasting

Rewrite, Responder, and URL Transform

  • Configuring Rewrite Policies and Actions
  • Responder Actions
  • Respond with
  • Responder Action for Timeouts
  • Responder Policies
  • Responder HTML Page Imports
  • Binding Policies
  • URL Transformation
  • URL Transformation Actions
  • Binding of URL Transformations

Content Switching

  • Introduction to Content Switching
  • Content Switching Based on Network Characteristics
  • Content-Switching Virtual Servers and Load-Balancing Virtual Servers
  • Configuring Content-Switching Virtual Servers
  • Configure a Load-Balancing Setup for Content Switching
  • Content-Switching Policies
  • Content-Switching Rule Precedence With Priority Specified

Global Server Load Balancing

  • DNS overview and records
  • GSLB Deployment Methods
  • GSLB Concepts
  • GSLB Entities
  • GSLB DNS Methods
  • Metric Exchange Protocol
  • Viewing and Configuring GSLB with the Visualizer
  • GSLB Persistence

Optimizing Traffic

  • Introduction to Compression
  • Frontend Optimization
  • Surge Queue
  • TCP Optimization
  • HTTP Optimization

Clustering (Optional)

  • How Clustering Works
  • Cluster Synchronization
  • Cluster Communication Interfaces
  • Striped and Spotted IP Addresses
  • Traffic Distribution
  • Cluster and Node States
  • NetScaler Cluster Set up
  • Dynamic Configuration for a Cluster Link Aggregation Group
  • NetScaler Cluster Management
  • NetScaler Cluster Troubleshooting

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Who should attend this Citrix Training Course?

The course is aimed at those interested in learning the fundamentals of Citrix NetScaler for application delivery. This includes administrators, engineers and architects who have little NetScaler experience and are interested in learning more.

Prerequisites

There are no formal prerequisites required for this course. It is recommended that you have basic knowledge of NetScaler before attending this course.

Citrix NetScaler Install, Configure and Manage Course Overview

The Knowledge Academy's 3-day Citrix NetScaler Install, Configure and Manage Overview course focuses on foundational skills for implementing and using Citrix NetScaler, with particular focus on managing network traffic effectively. During the course you will learn about NetScaler capabilities including high availability and security and performance, as well as explore SSL offload, load balancing and monitoring.

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What's Included in this Citrix Training Course?

This Citrix NetScaler Install, Configure and Manage training course includes:

  • The Knowledge Academy's Citrix XenApp and XenDesktop Install, Configure and Manage Manual
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Outline

 

The course covers the following topics:

Module 1: Architecture

  • Identify the various components included in the XenDesktop 7 architecture

  • Determine how the various components communicate and which protocols they are using

  • Apply architectural understanding to desktop virtualization solutions

  • Troubleshoot desktop virtualization design

 

Module 2: Business Drivers

  • Identify specific business drivers for multiple verticals

  • Facilitate a discussion with the project team at an organization to prioritize business drivers

 

Module 3: Data Capture

  • Identify best strategy for data collection given a specific organizational environment.

  • Identify the types of application data to collect, the method for collecting them, and application data collection tools

 

Module 4: User Segmentation

  • Identify the different FlexCast models

  • Identify considerations in selecting the most appropriate method for segmenting users

 

Module 5: Application Assessment

  • Understand the process of application assessment

  • Demonstrate rationalization of applications in a given case organization

  • Assess a suite of applications based on business needs and compatibility to a given XenDesktop delivery model.

 

Module 6: Project Management

  • Understand the importance of project management for a successful implementation

  • Identify roles for a project plan

 

Module 7: User Design

  • Make key decisions regarding user groups and device (endpoint) design

  • Organize user groups for Design document

  • Identify and prioritize top user issues

  • Design user profile strategy

  • Design a printing strategy

 

Module 8: Receiver

  • Define how applications will be delivered

  • Design Citrix Receiver deployment and maintenance

 

Module 9: Resource Req. Recommendations

  • Identify recourse requirements

  • Make key design decisions regarding resource recommendations

 

Module 10: Access

  • Design an authentication point (Storefront and NetScaler Gateway) strategy

  • Determine session and access policies, including user authentication and remote access

  • Design virtual desktop operating systems access

  • Calculate bandwidth for the desktop virtualization solution

 

Module 11: Desktop

  • Make key design decisions regarding machine catalogs and groups

  • Design a personalization strategy including user profiles, user policies and personal vDisk usage.

  • Design an appropriate printing strategy

 

Module 12: Application Delivery

  • Design a solution that meets application inventory and integration requirements

  • Identify characteristics of the applications that will impact placement as well as the application delivery architecture for the XenDesktop environment

  • Design an application delivery strategy

 

Module 13: Desktop Delivery

  • Design a Desktop delivery topology, including Sites, XenDesktop Controllers per site, and load balancing

  • Design the underlying infrastructure, including database selection, license servers and Active Directory Integration

  • Identify the XenDesktop user and virtual desktop baseline policies

 

Module 14: Networking Layer

  • Make key high availability design decisions

  • Integrate the XenDesktop infrastructure with the network infrastructure

  • Understand WAN optimization, Multistream ICA, and DHCP functionality

 

Module 15: Storage and Provisioning Layer

  • Make key design decisions regarding storage solutions

  • Identify the features and differences between PVS and MCS

  • Design a provisioning strategy with either PVS or MCS

 

Module 16: Platform Layer

  • Make key design decisions regarding the hypervisor to be used in desktop virtualization solutions

  • Make accurate hardware calculations, including VDI hardware, shared hardware, application hardware, and control hardware

 

Module 17: Operational

  • Understand potential migration approaches

  • Design a system monitoring strategy

  • Make key design decisions regarding decisions regarding application delivery

  • Migration approach

  • Backup and System Monitoring

  • Backup

  • System Monitoring

 

Module 18: Verification

  • Verify assess and design decisions using Citrix online tools

  • Develop a complete stakeholder presentation

  • Effectively present and support design decisions

 

Capstone Exercise

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Who should attend?

The course is aimed at those involved in desktop virtualization solutions, such as Architects, Consultants and Engineers.

 

Prerequisites

Before attending, you should have completed the courses CXD-102 Introduction to XenDesktop 7 and CXD-300 Deploying Citrix XenDesktop 7 Solutions, or have equivalent knowledge.

In addition, you should have the following knowledge:

  • Intermediate knowledge of Citrix Desktop Virtualization Components/Concepts

  • Basic understanding of project management and documentation best practices

  • Basic presentation skills

  • Windows Server Knowledge (Windows Server 2012) including Active Directory and DHCP

  • Basic Networking Knowledge

  • SQL Server - General understanding of databases, permissions, security, high availability

  • General understanding of physical and virtual storage, including NAS, SAN, SSD and CIFS

  • Familiarity with hypervisor technologies (XenServer, Hyper-V, or vSphere)

Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Overview

This 3-day course provides the skills and knowledge needed to successfully assess and design a XenApp and/or XenDesktop virtualization solution based on the architectures a majority of Citrix customers implement. The course will also give you the opportunity to design for your organisation, with access to all of the tools and reference materials you need to support your work.

By the end of the course you will know how to:

- Identify the various components and communication protocols of the XenApp/XenDesktop architecture

- Apply architectural understanding to desktop virtualization solutions

- Conduct an organizational assessment focusing on business capabilities and requirements, applications, and users

- Design desktop virtualization solutions

- Verify and present design recommendations

- Troubleshoot desktop virtualization designs

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training Course Outline

Module 1: Architecture Overview

  • Introduction to Citrix Virtual Apps and Desktops
  • Architecture Overview
  • Features
  • Hosting Platform Considerations
  • Citrix Virtual Apps and Desktops Service
  • Connection Flow Process Introduction

Module 2: Deploy the Site

  • Pre-Deployment Considerations
  • Citrix Licensing Setup
  • Delivery Controller Setup
  • Site Setup and Management
  • Redundancy Considerations

Module 3: The Apps and Desktops Images

  • Consider Master Image Creation Methods
  • Master Image Requirements

Module 4: Provision and Deliver App and Desktop Resources

  • Learning Objectives
  • Machine Catalogs and Delivery Groups
  • Provisioning Methods and Considerations
  • Machine Creation Services (MCS) Deep Dive
  • MCS Environment Considerations
  • Resource Locations

Module 5: Provide Access to App and Desktop Resources

  • Consider Workspace Experience versus StoreFront
  • Workspace App

Module 6: Manage the User Experience

  • Methods to Manage the User Experience

Module 7: Published App and Desktop Presentation and Management

  • Published App Properties
  • Server OS Published App Optimizations
  • Published App Presentation
  • Application Groups
  • Apps and Desktops Presentation

Module 8: Manage Printing for User Sessions

  • Map Printers to the User Session
  • Printer Drivers
  • Print Environment Considerations

Module 9: Citrix Profile Management

  • Introduction and Considerations
  • Configure Citrix Profile Management

Module 10: Manage the Site

  • Delegated Administration
  • Power Management Considerations

Module 11: Citrix Virtual Apps and Desktops Basic Security Considerations

  • Citrix Admin Security Considerations
  • XML Service Security Considerations
  • Secure HDX External Traffic

Module 12: Monitor the Site

  • Citrix Director Introduction
  • Monitor and Interact with User Sessions
  • Published Apps Analysis
  • Monitor the Machines Running the VDA
  • Alerts and Notifications

Module 13: Introduction to Supporting and Troubleshooting Citrix Virtual Apps and Desktops

  • Introduction to Supporting a Citrix Virtual Apps and Desktops Site
  • Tools

Module 14: Migrate to Citrix Cloud

  • Migration Considerations
  • Citrix Cloud Connector Deployment
  • Citrix Virtual Apps and Desktops with an On-Premises Resource Location
  • The Migration Process

Module 15: Citrix Analytics

  • Citrix Analytics Introduction
  • Types of Analytics

Module 16: Introduction to App Layering

  • App Layering Introduction
  • Architecture and How it Works

Module 17: Create an OS Layer, Platform and App Layer

  • The OS Layer
  • The Platform Layer
  • The App Layers

Module 18: Create Elastic App and User Layers

  • Elastic App Layering
  • User Layers

Module 19: Deploy a Layered Image using Citrix Virtual Apps and Desktops

  • Using Templates in App Layering
  • Using Layered Images in a Citrix Virtual Apps and Desktops Site

Module 20: Explore Layer Priority and Maintain an App Layering Environment

  • Layer Priority
  • Updating Layers
  • Maintaining and Updating the App Layering Environment
  • Common App Layering Considerations and Additional Resources

Module 21: Introduction to Workspace Environment Management (WEM)

  • Workspace Environment Management (WEM) Introduction
  • WEM Administration

Module 22: Use WEM to Centralize Environment Management

  • Managing User Resources with WEM
  • Managing Profiles with WEM
  • Managing Endpoints with the WEM Transformer Feature

Module 23: Use WEM for Performance Optimization

  • Learning Objectives
  • Optimizing Machine Performance with WEM
  • Optimizing User Experience with WEM

Module 24: Use WEM to Secure Environments

  • Use WEM to Secure Environments
  • WEM Security Features

Module 25: Migrate and Upgrade WEM

  • Migrating to WEM
  • Upgrading a WEM Deployment
  • WEM Multi-Location Considerations

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Prerequisites

Basic Citrix virtual app and desktop knowledge will be beneficial.

Audience

This course is for IT professionals who wants to learn about Citrix technologies and its services.

Citrix Virtual Apps and Desktops 7, App Layering and WEM Administration Training​ Course Overview

This course describes the Citrix virtual apps and desktops architecture, features, hosting platform considerations, services, and connection flow process introduction. This course focuses on how to install, configure and manage a Citrix virtual apps and desktops 7 site on-premises and on Citrix cloud comprising how to migrate from on-premises to Citrix cloud. In this course delegates will learn how to deploy a site, a apps and the desktops images. They will also gain an understanding of provision and deliver app and desktop resources.

This 3-day course also describes how to configure workspace environment management to improve the end user environment and virtual resource consumption. In this course delegates will gain an understanding of published app and desktop presentation and management. They will also learn how to manage printing for user session, Citrix profile management, and how to manage the site. This course provides the skills to delegates how to use app layering to create and administer OS, platform, application, and elastic and user layers. They will also learn how to deploy and deliver apps and desktops to end users using Machine Creation Services (MCS).

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training Course Outline

This course is focused on providing extensive knowledge of how to migrate to Citrix virtual apps and desktop service on Citrix Cloud. These well-arranged modules are able to deliver better knowledge of various services available in Citrix Cloud as well as understand the virtual apps and desktops services. So, let’s start with the following modules to boost up your skills:

Module 1: Overview of Citrix Cloud

  • Define Citrix Cloud
  • Citrix Cloud Services
  • Citrix Cloud Operation and Architecture
  • Citrix Cloud Administration

Module 2: Citrix Cloud Connectors

  • Cloud Connector Architecture
  • Installing and Configuring Citrix Cloud Connectors
  • Securing Citrix Cloud Connectors
  • Citrix Cloud with Multiple Domains

Module 3: Citrix Virtual Apps and Desktops Service

  • Citrix Virtual Apps and Desktops Deployment Models
  • Citrix Virtual Apps and Desktops Service with On-Premises Resources
  • Configuring the Citrix Virtual Apps and Desktops Service
  • Delivering Apps and Desktop to End-Users Using On-Premises Resources with MCS

Module 4: Managing the Citrix Virtual Apps and Desktops Service

  • Citrix Studio and Director
  • Citrix Virtual Apps and Desktops Remote PowerShell SDK
  • Managing Multiple Resource Locations
  • Using PVS with the Citrix Virtual Apps and Desktops Services

Module 5: Providing Access in Citrix Cloud

  • Selecting Between Workspace Experience and On-Premises StoreFront
  • Consideration for Citrix Gateway Locations
  • User Authentication

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Prerequisites

There are no formal prerequisites to attend this course. It would be beneficial if delegates have basic knowledge of Citrix virtual apps and desktops.

Audience

This course is designed for IT professionals and Citrix Technologies learners.

Migrating Citrix Virtual Apps and Desktops Service on Citrix Cloud Training ​Course Overview

The Citrix virtual apps and desktops service provides virtualisation solution. Citrix Cloud is giving the IT control of virtual machines, applications, and security while providing anywhere access for any device.

This course will provide complete knowledge of how to migrate Citrix virtual apps and desktops service on Citrix Cloud. Delegates will learn about various services available in Citrix Cloud. Delegates will get an understanding of how to install, configure and manage Citrix cloud connector as well as learn how to deliver app and desktop resources. Along with this, delegates will also get an understanding of public cloud considerations, Citrix virtual apps, and desktop deployment models. All this essential knowledge will give confidence to delegates to build and migrate current infrastructure to the Citrix virtual apps and desktop services on Citrix cloud.

On course completion, delegates will be able to migrate infrastructure to Citrix virtual apps and desktops service on Citrix cloud as well as support the Cloud infrastructure.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix Enterprise Security Solutions Training​ Course Outline

The following modules are arranged to provide an understanding of Citrix enterprise security solutions. Delegates will learn about the networking module that will cover various lessons such as Citrix ADC Network Topology, Gateway Authentications and firewall. Within the mobility module, delegates will get an understanding of the Citrix Endpoint management and its collaboration, managing the security and more. So, let’s start with the first module to gain complete knowledge of the Citrix Enterprise Security Solutions.

Module 1: Networking

  • Citrix ADC Network Topology and SSL Offload
  • Citrix Gateway Authentication and Authorisation
  • Citrix Web App Firewall Overview
  • Citrix ADC Attacks and Protections

Module 2: Mobility

  • Citrix Endpoint Management Introduction
  • Citrix Endpoint Management Citrix ADC Integration
  • Citrix Endpoint Management Encryption
  • Citrix Endpoint Management Server Console
  • Managing Security
  • Secure Apps
  • Citrix Content Collaboration Introduction
  • StorageZones
  • Citrix Content Collaboration
  • Citrix ADC Integration
  • Authentication
  • Data Loss Prevention

Module 3: Virtualisation

  • Securing Traffic in a Citrix Virtual Apps and Desktops Environment
  • Advanced Authentication Methods for Virtual Apps and Desktops
  • Improving App and Data Security
  • Virtual Apps and Desktops Operating System Hardening
  • Hypervisor Security
  • Monitoring and Operations

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Prerequisites

There are no formal prerequisites to attend this course. It will be beneficial if delegates have a basic understanding of Citrix Services.

Audience

This course is designed for IT Professionals as well as this course is also for various other professional roles.

Citrix Enterprise Security Solutions Training​ Course Overview

Nowadays, organisations are worried about security and get confused between the quality and performance of security. The Citrix enterprise security solutions provide detailed insight about the status of their security infrastructure. Security solutions help to prevent issues such as data leakage, critical infrastructure disruption, and data stealing.

This course will provide a complete knowledge of Citrix enterprise security solutions. Delegates will learn about the core components of this course such as networking, mobility and virtualisation. In addition, they will get an understanding of Citrix ADC Network Topology and SSL Offload, Citrix Gateway authentication and authorisations. Furthermore, delegates will also understand about Citrix endpoint management, encryption, security management, content collaboration, ADC collaboration and data loss prevention. Along with this, delegates will acquire knowledge of advanced authentication methods for virtual apps and desktop as well as learn about app data security and hypervisor. Monitoring and operations are also included in this course.

On course completion, delegates will be able to identify methods for desktop and application hardening with registry and policy lockdown as well as identify network attacks. They will also learn how to protect a network and mobile environment.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Citrix Endpoint Management Training​ Course Outline

This course outline is focused on providing knowledge of how to manage Citrix Endpoint management. From the following well-arranged modules, delegates will get an understanding of Citrix Endpoint management implementation in a cloud environment. So, let’s boost up the knowledge and skill of this Citrix Endpoint Management from the following modules.

Module 1: Introduction to Citrix Endpoint Management

  • Citrix Endpoint Management Features
  • Citrix Cloud and Citrix Endpoint Management
  • Citrix Endpoint Management User Experience and Security
  • Citrix Endpoint Management Entitlements

Module 2: Citrix Endpoint Management Architecture

  • Citrix Endpoint Management Prerequisites
  • Citrix Endpoint Management Server
  • Citrix Endpoint Management and Microsoft Intune
  • Apple APNs and Google Firebase Cloud Messaging
  • MDX Architecture and Features

Module 3: Cloud Components

  • Cloud Component Overview
  • Onboarding and Access
  • Cloud Connector and Cloud Resource Locations
  • Cloud Migration
  • Cloud Updates and Features

Module 4: Common Device Management Tasks

  • Administrative Console Overview
  • Delivery Groups
  • Device Policies

Module 5: Device Enrollment

  • Enrollment Methods
  • iOS Device Enrollment
  • Android Device Enrollment
  • Windows 10 Enrollment
  • Other Devices

Module 6: Managing Device Security

  • Security Policies
  • Automated Actions
  • Android for Work
  • ActiveSync Filtering
  • Shared Devices

Module 7: Working with Apps

  • Application Integration
  • Citrix Endpoint Management Productivity Apps
  • Application Security with MDX

Module 8: Integrating Citrix Content Collaboration

  • Citrix Content Collaboration Overview
  • Integrating Citrix Endpoint Management with Content Collaboration
  • Content Collaboration Workflows

Module 9: Maintaining and Troubleshooting

  • Maintaining Citrix Endpoint Management
  • Maintaining Certificates
  • Troubleshooting Citrix Gateway (formerly NetScaler Gateway)
  • Troubleshooting Tools for Citrix Productivity Apps
  • Firewall Issues

Module 10: Monitoring and Reporting

  • Monitoring and Reporting of Devices
  • Monitoring and Reporting of Citrix Content Collaboration

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Prerequisites

There are no formal prerequisites to attend this course. It would be great if delegates have basic knowledge of device operating systems and network architecture.

Audience

This course is designed for various professional roles:

  • Administrator
  • Implementers
  • Citrix Technologies Learners

Citrix Endpoint Management Training​ Course Overview

Citrix Endpoint Management is a solution for managing endpoints, mobile device management (MDM) and mobile application management (MAM) Capabilities. From this service, you will be able to manage device and app policies as well as deliver apps to users. It is fully able to protect the organisation information with security strategies such as identity, devices, apps, data, and networks. Citrix main goal is to provide new features and updates to the endpoint management users and administrator.

This course will provide a complete knowledge of how to manage Citrix endpoint management and its essential operations. Delegates will learn about how the architecture, communication and management flow function with Citrix Endpoint Management Service for the specific requirements of organisations. While learning these essentials, delegates will also gain knowledge of Citrix Endpoint Management environment. Delegates will get an understanding of device management tasks, device enrollment, Citrix content collaboration and Cloud components. Along with this, delegates will learn how to monitor, troubleshoot, and report on a Citrix Endpoint management enterprise solution.

On course completion, delegates will be able to manage the Citrix endpoint management as well as monitor, troubleshoot, and report on a Citrix endpoint management.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix ADC Essentials and Traffic Management Training Course Outline

This course outline is focused on providing complete knowledge of Citrix ADC essential and traffic management. From the following well-arranged modules, delegates will learn about Citrix applications delivery controller and its essential components. These modules will cover all the essential topics of this technology step by step.

Module 1: Getting Started

  • Introduction to Citrix ADC
  • Feature and Platform Overview
  • Deployment Options
  • Architectural Overview
  • Setup and Management

Module 2: Basic Networking

  • Networking Topology
  • Citrix ADC Components
  • Routing
  • Access Control Lists

Module 3: Citrix ADC Platforms

  • Citrix MPX
  • Citrix VPX
  • Citrix CPX
  • Citrix SDX

Module 4: High Availability

  • Citrix ADC High Availability
  • High Availability Configuration 
  • Managing High Availability
  • Troubleshooting High Availability

Module 5: Load Balancing

  • Load Balancing Overview
  • Load Balancing Methods and Monitors
  • Load Balancing Traffic Types
  • Load Balancing Protection
  • Load Balancing Troubleshooting

Module 6: SSL Offload

  • SSL Overview
  • SSL Configuration 
  • SSL Offload
  • Troubleshooting SSL Offload
  • SSL Vulnerabilities and Protections

Module 7: Securing the Citrix ADC

  • Authentication, Authorisation, and Auditing
  • Configuring External Authentication
  • Admin Partitions

Module 8: Troubleshooting

  • Citrix ADC Logging
  • Monitoring with SNMP
  • Reporting and Diagnostics
  • AppFlow Functions
  • Citrix Application Delivery Management
  • Troubleshooting

Module 9: Classic Policies

  • Policy Overview
  • Basics of Content Filtering

Module 10: Classic Policies

  • Default Policy Overview
  • Default Expression Syntax
  • Policy Bindings
  • AppExpert Additional Features

Module 11: Rewrite, Responder, and URL Transformation

  • Rewrite Policies
  • Responder Policies
  • DNS Rewrite and Responder
  • URL Transformation

Module 12: Content Switching

  • Content Switching Overview
  • Content Switching Configuration

Module 13: Optimisation

  • Citrix ADC Optimisation Overview
  • HTTP Compression
  • Integrated Caching
  • Front-End Optimisation

Module 14: Global Server Load Balancing

  • GSLB Overview
  • GSLB Architecture
  • Content-Switching GSLB
  • GSLB MEP and Monitoring
  • Customising GSLB

Module 15: Clustering

  • Citrix ADC Clustering Overview
  • Citrix ADC Cluster Configuration

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Prerequisites

There are no formal prerequisites for attending this course. It would be great if delegates have basic knowledge of Citrix ADC.

Audience

This course is designed for the various professional roles:

  • Administrators
  • Engineers
  • Architects
  • Citrix Technologies Learners

Citrix ADC Essentials and Traffic Management Training Course Overview

The Citrix ADC is the Application Delivery Controller that accelerates application performance, enhances application availability with advanced load balancing, secures mission-critical apps from attacks and lowers server expenses by offloading computationally intensive tasks. Citrix traffic management monitoring is a real-time tool that tracks and analyses the performance and loopholes of the resource. This Citrix Service gives intelligence to the internet standard Domain Name Service (DNS). The traffic management solution eliminates internet vulnerabilities primarily.

This course will provide the understanding of Citrix ADC ‘s essential components such as platform, high availability, security and performance, and explore SSL offload, load balancing, monitoring and functionality. Along with this, they will learn about traffic management, comprising traffic optimisation, content switching, and global server load balancing (GSLB). Delegates will acquire knowledge of the traffic management that will cover rewrite and responder features, AppExpert policy engines, content switching and security insight. Furthermore, they will get a better understanding of troubleshooting and its techniques. From this course, delegates will get an understanding of ADC network architecture, functionalities and capabilities of Citrix ADC.

On course completion, delegates will be able to manage and customise the ADC system for traffic flow and content-specific requirements as well as optimise the ADC system for traffic handling and management.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix ADC Security, Management and Optimisation Training Course Outline

This course outline is focused on providing complete knowledge of Citrix ADC and its advanced concepts such as security, management, and optimisation. Delegates will learn about the firewall and its web app firewall policies. These well-arranged modules will provide an understanding of how to manage and monitor application delivery management. So, let’s start with the initial module.

Module 1: Citrix Web App Firewall Overview

  • Web App Firewall Solution Security Model
  • Overview of Common Attacks
  • PCI-DSS Compliance

Module 2: Citrix Web App Firewall Policies and Profiles

  • Profiles
  • Policies
  • Engine Settings
  • Citrix Web App Firewall Learning

Module 3: Regular Expressions

  • Forms of Regular Expressions
  • Using Regular Expressions
  • Meta/Literal Characters
  • PCRE
  • RegEx Tools
  • Regular Expression Scope

Module 4: Attacks and Protections

  • Data Flow with Citrix Web App Firewall
  • Security Checks
  • Web App Firewall Actions
  • Adaptive Learning
  • Signatures
  • Cookie Protection
  • Advanced Form Protection Checks
  • URL Protections

Module 5: Web App Firewall Monitoring and Troubleshooting

  • Citrix Web App Firewall and Web Applications
  • Logging and Reporting
  • Customising Errors
  • Troubleshooting
  • ADC 12.x Security Insight

Module 6: Security and Filtering

  • IP Reputation
  • Rate Limiting
  • AppQoE
  • HTTP Callout

Module 7: Introduction to Application Delivery Management

  • Define Application Delivery Management
  • Application Delivery Management Deployment and Configuration
  • Deploying Citrix Application Delivery Management in High Availability
  • Citrix Application Delivery Management Instance Management

Module 8: Managing and Monitoring Application Delivery Management 

  • Inventory Management
  • User Management
  • Analytics and Automation
  • SSL Certificate Management

Module 9: Managing Citrix ADC Configuration

  • Application Management
  • StyleBooks
  • Configuration Management

Module 10: Citrix ADC Web Logging

  • Understanding Web Traffic
  • Installing and Configuring ADC 12.x Web Logging
  • Troubleshooting ADC 12.x Web Logging

Module 11: ADC 12.x Integrated Caching

  • Introduction to Integrated Caching
  • Static and Dynamic Content
  • Request and Response Process Flow
  • Understanding Cache Policies
  • Identifying Content Group Settings

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Prerequisites

It would be great if delegates have a basic understanding of Citrix NetScaler essentials and unified gateway.

Audience

This course is designed for various professional roles:

  • Administrators
  • Implementers
  • Architects
  • Citrix Technologies Learners

Citrix ADC Security, Management and Optimisation Training​ Course Overview

Citrix is always ready to come up with the latest technologies and services to upgrade the infrastructure. Citrix Application Delivery Controller (ADC) is the high performance and quality user experience for web, latest and cloud-native applications. Citrix ADC enables the performance of an application, increases application availability with advanced load balancing. This also has security features that secure from attacks and lowers server expenses by unloading computationally intensive tasks.

This course will provide essential knowledge of advanced concepts of Citrix Application Delivery Controller (ADC). From this course, delegates will learn about Web App firewall and its policies. Delegates will acquire an understanding of regular expressions and learn about advanced protection strategies that will protect from the attacks. The web app monitoring and troubleshooting are also included in this course. Along with this, delegates will be introduced to the IP reputation, rate-limiting under the security and filtering module. Delegates will learn how to manage and monitor application delivery management as well as get an understanding of Citrix ADC Web Logging. Additionally, delegates will learn about Application Delivery Controller (ADC) Integrated Caching.

After attending this course, delegates will be able to deploy and manage the Citrix web app firewall to secure application access in a networking environment.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Training​ Course Outline

Module 1: Implementing Redundancy and Scalability

  • StoreFront and Citrix Gateway
  • Site Infrastructure
  • Machines Running the Virtual Delivery Agent

Module 2: Managing a Virtual Apps and Desktops Environment with Multiple Locations

  • Zones
  • VDA Registration in a Multi-Zone Environment
  • Zone Preference
  • Optimal Gateway Routing and Zones
  • Managing StoreFront Store Subscriptions in a MultiLocation Environment
  • StoreFront and Citrix ADC Branding

Module 3: Implementing Backups and Disaster Recovery

  • Backups
  • Disaster Recovery Considerations
  • Disaster Recovery Process

Module 4: Implementing Advanced Authentication Methods

  • Multi-factor Authentication - RADIUS & OTP
  • Multi-factor Authentication - Smart Card Authentication
  • Federated Authentication - ADFS, SAML, and FAS

Module 5: Improving App and Data Security

  • Introduction to Application Security
  • Preventing Jailbreak Attacks
  • Minimizing the Impact of Attacks


Module 6: Securing Machines Running the Virtual Delivery Agent

  • TLS to VDA Encryption
  • GPOs and Citrix Policies
  • Image Management

Module 7: Introduction to Troubleshooting

  • Troubleshooting Methodology Process
  • Resource Tools and Utilities
  • Introduction to PowerShell

Module 8: Troubleshooting Access Issues

  • Troubleshooting StoreFront
  • Troubleshooting Citrix Gateway

Module 9: Troubleshooting Delivery Controller Issues

  • Validating FMA Services

Module 10: Troubleshooting VDA Registration Issues

  • Troubleshooting VDA Registration

Module 11: Troubleshooting HDX Connection Issues

  • Troubleshooting HDX Connections

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Prerequisites

Basic Citrix virtual app and desktop knowledge will be beneficial.

Audience

This course is for IT professionals who wants to learn about Citrix technologies and its services.

Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration Training​ Course Overview

This “Citrix Virtual Apps and Desktops 7 Advanced Deployment, Troubleshooting, Security and Administration” course provides knowledge of how to implement advanced administration concepts comprising backups, disaster recovery, redundancy and scalability for a Citrix Virtual Apps and Desktop 7 site. This course explains how to manage a virtual apps and desktop environment at multiple locations. Delegates will acquire knowledge of backups, disaster recovery considerations, and disaster recovery process. They will also learn how to implement advanced authentication methods including multi-factor authentication – RADIUS & OTP, smart card authentication and federated authentication – ADFS, SAML, and FAS.

This 3-day course describes application security, preventing jailbreak attacks, and minimising the impact of attacks. In this course delegates will gain an understanding of how to secure machines running the virtual delivery agent including TLS to VDA encryption, GPOs and Citrix policies, and image management. They will also learn troubleshooting methodology process, resource tools and utilities. This course explains troubleshooting access issues, troubleshooting delivery controller issues, VDA registration issues, and HDX connection issues.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

GoToMeeting Training​ Course Outline

Module 1: Introduction to GoToMeeting

  • GoToMeeting Overview
  • System Requirements
  • Features
  • GoToMeeting Administrator

Module 2: Install GoToMeeting

  • Downloading GoToMeeting Software
  • The GoToMeeting Application
  • GoToMeeting Outlook Toolbar
  • GoToMeeting Messenger Button

Module 3: Organise Meetings

  • Organiser Role Overview
  • Schedule a Meeting
    • View Scheduled Meetings
  • Schedule a Meeting from Outlook
  • Schedule Recurring Meetings
  • Schedule International Meetings
  • Cancel a Schedules Meeting

Module 4: Audio

  • Use Telephone to Connect to the Audio Cobnference
  • Use Mic and speakers
  • Editing Audio Mode
  • Integrated Toll-Free Audio
  • Toggle Audio Notifications
  • Broadcast Computer Audio

Module 5: HDFaces Video Conferencing

  • Share or Stop Webcams from the Control Panel
  • Manage your Webcam from your Video Feed
  • Toggle the Webcam Layouts
  • Remove Webcams for All Prticipants
  • Manageyour Webcam Settings

Module 6: The Organiser/Presenter Control Panel

  • Scren Sharing Pane
  • Attendees
  • Chat with Attandees
  • Grab Tab
  • Menu Bar
  • Toolbar
  • Labs Menu

Module 7: Attending Meetings

  • Attendee Role Overview
  • Join a Meeting
  • Attendee Control Panel
  • Attendee Viewer Window

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Prerequisites

There are no formal prerequisites to attend this course.

Audience

This course is designed for those who want to organise and participate in online meetings.

GoToMeeting Training​ Course Overview

Citrix GoToMeeting is a user friendly, fast and secure solution for conducting and attending small-group online meetings. With GoToMeeting, it’s easy to meet naturally online with integrated audio, HD video conferencing and screen sharing.

This 1-day course will get an understanding of GoToMeeting Software. Delegates will learn about the administrator and application of GoToMeeting Software. This Training will focus on organising and scheduling online meetings. This course will docus on the system requirements, features, outlook toolbar, and messenger button of GoToMeeting software. By attending this course, delagates will be able to conduct online audio/video conferences. This training will help delegates to get familiar with the control panel of this GoToMeeting software.

After this course completion, Delegates will be able to arrange and attend online meetings.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +44 1344 203999 or Enquire.

What our customers are saying

Frequently asked questions

FAQ's

All of our instructors are fully accredited and have over ten years of experience with Citrix.
5 days of classroom-based training, courseware, an experienced instructor, refreshments and a certificate.
There are no prerequisites for the course, but we recommend being familiar with Windows Server 2008 R2, Microsoft SQL Server and basic system administration.
The course prepares you to take the A20 Citrix XenApp Administration exam.
Please visit http://www.pearsonvue.com/citrix to book your exam
Please arrive at the venue for 08:45am.
You will receive confirmation details as soon as your place has been booked and confirmed.
Please see our Citrix Training courses available in Philippines
The Knowledge Academy is the Leading global training provider in the world for Citrix Training.
The price for Citrix Training certification in Philippines starts from $2359.

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Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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