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Course Information

Citrix XenApp and XenDesktop Install, Configure and Manage Course Outline 

This Citrix XenApp and XenDesktop Install, Configure and Manage training course will explore the following areas:


Module 1: Architecture Overview​

  • Key XenApp and XenDesktop Components
  • Delivery Controller
  • Database
  • Citrix StoreFront
  • Citrix Receiver
  • Citrix License Server
  • Hypervisor or cloud service​
  • Virtual Delivery Agent (VDA)​
  • NetScaler Gateway​

Module 2: System Requirements​

  • Hardware Requirements​
  • Delivery Controller
  • Databases
  • Citrix Studio
  • Virtual Delivery Agent (VDA) for Server OS​

Module 3: Installing and Configuring a XenApp and XenDesktop Site​

  • Installation Preparation​
  • Installing Core Components​
  • Installing VDAs​
  • Creating a Site
  • Application and Desktop Delivery Site
  • Licensing
  • Power Management

Module 4: Provisioning and Delivering App and Desktop Resources​

Module 5: Providing Access with StoreFront and Receiver​

Module 6: Understanding and Configuring Citrix Policies

  • Compare, Prioritise, Model, and Troubleshoot Policies​
  • Configuring Workspace Control​
  • Manage Delivery Groups​
  • Troubleshoot Policies
  • Manage Delivery Groups
  • CPU Usage Excluded Process Priority
  • Maximum Number of Sessions

Module 7: Printing with XenApp and XenDesktop​

  • Printer Provisioning​
  • Printing Policy Settings​
  • Printer Auto-Creation Event Log Preference​
  • Tools for Troubleshooting Printing​

Module 8: Citrix Profile Management​

Module 9: Managing the XenApp and XenDesktop Site​

Module 10: XenApp and XenDesktop Site Redundancy Considerations​

  • Backup and Restore XenApp/XenDesktop Database
  • Restore
  • Prerequisites
  • Limitations
  • Defining the Effect of a Component Failure in a Given Environment​
  • Use the New Availability Group Dialog Box​
  • Load Balancing with NetScaler

Module 11: XenApp/ XenDesktop Site Basic Network Security Considerations​

  • Configuring Basic Network Security 
  • Configure XML Service Trust
  • Configure StoreFront for Remote Access

Module 12: Monitoring the XenApp/XenDesktop Site​

  • Search For and View User Session Information with Citrix Director
  • Monitor Sessions
  • Create Customised Filters
  • Monitor Hotfixes
  • Identify Tabs and Basic Navigation of Citrix Director
  • Configure HDX insight integration with Citrix Director

Module 13: Introduction to Supporting and Troubleshooting XenApp/XenDesktop​

  • How to Gather a Citrix Diagnostic Facility (CDF) Trace at System Start-up​?
  • VDA (Virtual Delivery Agent) Clean-up Utility​
  • How to Use the VDA Clean-Up Utility​?
  • Tools

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There are no formal prerequisites to attend this Citrix XenApp and XenDesktop Install, Configure and Manage training course.


This course is suitable for anyone who wants to enhance their knowledge of working with Citrix XenApp and XenDesktop environments. However, it can be much more beneficial for:

  • System Engineers
  • Server Administrators
  • IT Professionals

Citrix XenApp and XenDesktop Install, Configure and Manage Course Overview

Citrix XenDesktop is a VDI (Virtual Desktop Infrastructure) product that enables its users to access and run Microsoft Windows desktop virtually in a data centre or in a private/public cloud through devices situated anywhere else in the world. XenApp is a software designed for the virtualisation of applications. XenDesktop provides a platform to access the desktop. For this, you need a XenApp license to share the applications with users. These platforms aid organisations to prevent data loss, ensure privacy and protection, and secure information while offering flexible reach to IT resources across several locations. By holding the skills of Installing, Configuring and Managing Citrix XenApp and XenDesktop, individuals will get the opportunities to get the desired job role in well-renowned organisations as a Citrix Admin, Citrix Architect, Citrix Administrator and also acquire more highly paid job roles in various multinational companies.

The Knowledge Academy’s Citrix XenApp and XenDesktop Install, Configure and Manage training course will provide delegates with comprehensive knowledge from basic to advanced concepts of this training. In this 3-day training course, delegates will get familiar with the different components of XenApp and XenDesktop that helps in configuring Citrix policies. They will acquire an embedded knowledge about installing the XenApp and XenDesktop applications, installation and configuration of XenApp and XenDesktop site, and different configurations. Our highly skilled and knowledgeable trainers will conduct this training, who have years of experience in teaching such technical courses.

This training course will cover various essential topics, such as:

  • Architecture overview
  • System requirements
  • Installing and configuring a XenApp and XenDesktop site
  • Provisioning and delivering app and desktop resources
  • Providing access with storefront and receiver
  • Understanding and configuring Citrix policies
  • Printing with XenApp and XenDesktop
  • Citrix profile management

At the end of this Citrix XenApp and XenDesktop Install, Configure and Manage training, delegates will be proficient enough to implement their knowledge by working within a Citrix environment. They will also be able to connect virtual desktops with various operating systems remotely. Once you have completed this Citrix XenApp And XenDesktop Install, Configure And Manage course, you can proceed to our other courses to get more advanced knowledge.

The courses are Citrix NetScaler Install, Configure And Manage, Citrix NetScaler 11 Advanced Implementation, Citrix XenApp 6.5 Administration, Citrix Endpoint Management Training, and Citrix ADC Security, Management And Optimisation Training.

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What's included in this Citrix Training Course?

This training course includes:

  • The Knowledge Academy's Citrix XenApp and XenDesktop Install, Configure and Manage Manual
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions


Citrix XenApp is software intended for the virtualisation of applications. On the other hand, Citrix XenDesktop is software designed to implement virtual desktops.
Delivery controller, database, Citrix Storefront, Citrix Studio, Citrix Director, Citrix receiver, Citrix license server, and hypervisor are some of the components of XenApp and XenDesktop.
Citrix XenDesktop (Virtual Desktop Infrastructure) allows users to remotely operate and access the Microsoft Windows desktop in the public or private cloud through various devices located at different places.
This course is 3 days.
There are various tools used for troubleshooting the graphics, such as Citrix Diagnostics Toolkit, FarmTWIHelper - Seamless Configuration Helper Tool, HDX 3D Pro-Health Check Tool, and HDX Monitor 3.x.
This 3-day training course provides you with basic and advanced Citrix XenApp and XenDesktop concepts. You will get familiar with various topics such as steps on how to install, configure and manage the working of the applications, installing and configuring a XenApp and XenDesktop site, Citrix profile management, provisioning and delivering app and desktop resources, understanding and configuring Citrix policies, etc.
The price for Citrix XenApp and XenDesktop Install, Configure and Manage certification in the United Kingdom starts from £4095
The Knowledge Academy is the Leading global training provider in the world for Citrix XenApp and XenDesktop Install, Configure and Manage.
Please see our Citrix Training courses available in the United Kingdom

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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