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Citrix Training - Citrix Certification

  • Citrix training is used globally by employers recruiting IT Staff
  • Gain the ability to vastly improve application management 
  • Achieve the globally recognised CCA & CCIA accreditations
  • Gain your edge in the IT Industry & fast track your career
  • Training includes material, manuals and exam preparation
  • Courses are delivered by world class Citrix instructors in luxury venues 
  • Book Online or Call 01344 203999 to speak to a Citrix certification advisor today

Course Dates, Locations & Prices (Top) | View Course Info

Course Name Date Location Duration Price Book Online
Citrix XenApp 6.5 Administration 03/04/2017 London
5 days £3049 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Manchester
5 days £3049 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Birmingham
5 days £3049 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Sheffield
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Aberdeen
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Newcastle
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Leeds
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Bristol
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Milton Keynes
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Norwich
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Southampton
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Reading
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Nottingham
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Edinburgh
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Glasgow
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Liverpool
5 days £3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Dublin
5 days €3449 Book now Enquire
Citrix XenApp 6.5 Administration 03/04/2017 Belfast
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Citrix XenApp 6.5 Administration 03/04/2017 Cambridge
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Citrix XenApp 6.5 Administration 03/04/2017 Cardiff
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Course Information (Top) | View Dates & Pricing



This 5-day Citrix course will provide the skills needed to pass the Citrix XenApp 6.5 Administration exam. It will show you how to install Citrix XenApp 6.5 and configure resources, policies and server and farm settings.

Passing the exam will allow you gain Citrix Certified Administrator (CCA) certification for XenApp, validating the holder has the skills necessary to be an administrator for Citrix XenApp products.


The course is open to anyone, but we recommend you have the following knowledge:

  • Familiarity with Microsoft Windows Server 2008 R2
  • Experience with Microsoft SQL Server or enterprise database servers
  • Experience with Active Directory and Group Policy
  • Basic understanding of Microsoft Remote Desktop Services
  • Familiarity with application virtualization technologies, such as Citrix application streaming or Microsoft App-V
  • Basic understanding of Windows Server networking concepts, such as DNS, IIS®, load balancing, and file and printing services
  • Exposure to basic system administration concepts, including logging, software upgrade procedures and high availability operations
  • Familiarity with server monitoring tools
  • Basic understanding of VPN concepts, including SSL encryption and certificates


Who Should Attend?

The course is intended for IT professionals such as server, network and systems administrators who are familiar with Microsoft Windows environments. It is also suitable for those with previous experience of Citrix XenApp, such as those wishing to upgrade their skills to match the newest version.


Course Structure

5 days of classroom based, instructor-led training, including hands-on exercises.


Course Content


The course covers the following topics:

Administration for Citrix XenApp 6

  • XenApp Editions
  • XenApp Features
  • XenApp Architecture
  • AppCenter

Licensing XenApp

  • To License XenApp
  • License Administration Console
  • Installing Licensing
  • License File Management
  • High Availability Considerations

Installing XenApp

  • XenApp Server Role Manager
  • Hardware Requirements
  • Software Requirements
  • Installation Decisions
  • Server Configuration Tool
  • Dyamic Data Center Provisioning
  • Role-based Uninstall
  • XenApp Configuration Options
  • Web Interface Installation Decisions

Arranging XenApp Administration

  • Worker Groups
  • Administrator Privilege Levels
  • Configuration Logging

Connecting and Configuring Web Interface

  • Web Interface Ports
  • Web Interface Installation
  • Site Creation
  • Web Interface Site Modification
  • Specifying Citrix Plug-in Backup URLs
  • Site Appearance
  • Workspace Control
  • Citrix Plug-ins and Web Interface
  • Authentication Configuration
  • Secure Access Configuration
  • Server Configuration
  • Web Interface Site Removal
  • Troubleshooting Web Interface Issues

Delivering Applications and Content

  • Published Resources
  • VM Hosted Apps
  • Organizing Published Resources for Users
  • Advanced Published Resource Settings
  • Published Resource Configuration
  • Troubleshooting Application Delivery Issues

Streaming Applications

  • Application Streaming
  • Citrix Offline Plug-in
  • Citrix Streaming Profiler
  • Application Delivery Methods
  • The Use Web Delivery Method
  • To Stream to Servers
  • Publishing a Streamed Application
  • Configuring Sites for Streaming Applications
  • Offline Access Management
  • Troubleshooting Streaming Issues

Configuring Load Management

  • Load Manager
  • Load Balancing
  • Load Calculation
  • Load Evaluator Configuration
  • Load Balancing Policies
  • Preferential Load Balancing
  • Troubleshooting Load Management Issues

Optimising the User Experience

  • Optimising Session Performance
  • HDX Broadcast Session Reliability
  • HDX Broadcast Session Reliability Considerations
  • HDX RealTime
  • HDX Plug-n-Play
  • HDX MediaStream Windows Media Redirection
  • HDX MediaStream Flash Redirection
  • HDX 3D Image Acceleration
  • HDX 3D Progressive Display
  • User Profiles
  • Troubleshooting User Experience Issues

Configuring Self-Service Applications

  • Self-Service Applications Technologies
  • Citrix Receiver
  • Citrix Merchandising Server
  • Plug-ins
  • Troubleshooting Self-Service Application Issues

Configuring Printing

  • Printing Concepts
  • Default Printing Behavior
  • Printer Provisioning
  • Printing Pathways
  • Printer Drivers
  • Citrix Universal Printing
  • Administrator-Assigned Network Printers
  • Workspace Control and Proximity Printing
  • Printing Preferences
  • Troubleshooting Printing Issues

Securing XenApp

  • XenApp Security Solutions
  • SecureICA
  • Citrix SSL Relay
  • Access Gateway
  • Web Interface Configuration
  • Security Configuration Best Practices
  • Troubleshooting Access Gateway with XenApp

Monitoring XenApp

  • Health Monitoring and Recovery
  • Service Monitoring for XenApp
  • License Usage Monitoring
  • Workflow Studio Overview
  • Accessing the Farm using PowerShell

Further Components

  • SmartAuditor
  • Single Sign-on
  • Branch Optimisation
  • Provisioning Services
  • Power and Capacity Management
  • XenServer

Citrix XenApp 6.5 Administration Exam

  • 90 minutes
  • Multiple choice



Why choose The Knowledge Academy?

  • We make the learning experience enjoyable
  • We are trusted by globally leading brands such as JP Morgan, HSBC and Sony as a learning partner of choice.
  • We provide pre- and post-course support so you never feel alone
  • All of our training is hands-on, using real-world examples
  • As a market leader, we have an extremely high global pass rate
  • Over 90% of our delegates come back to us for further training
  • We have the best instructors in the industry which is reflected in our position as the market leader for professional qualifications
  • We provide value for money and trained over 25,000 delegates last year
  • We have some of the most luxurious course venues worldwide

Click ‘Book Now’ or ‘Enquire’ next to the date of your choice and our expert advisors will be in touch.


What is Citrix?

Citrix is a multinational Software company based in America. Founded in 1989, they offer a range of server, virtualisation, networking and cloud computing products. XenApp is a software solution which allows employees across an enterprise to use Windows apps on any PC, Mac, mobile or tablet device they choose. CCA for XenApp certification validates knowledge of Citrix XenApp 6, proving users know how to install, configure and administer the software.


The Benefits of Citrix Certification

  • Citrix certifications are solutions-based, meaning they closely match possible career paths
  • Proves you have the skills and experience required to work with Citrix products
  • Gain a better understanding of Citrix technologies in order to enhance your career
  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.

  • What experience does the course instructor have?

    All of our instructors are fully accredited and have over ten years of experience with Citrix.

  • What does The Knowledge Academy provide me on the course?

    5 days of classroom-based training, courseware, an experienced instructor, refreshments and a certificate.

  • What are the prerequisites?

    There are no prerequisites for the course, but we recommend being familiar with Windows Server 2008 R2, Microsoft SQL Server and basic system administration.

  • What exam does this prepare me for?

    The course prepares you to take the A20 Citrix XenApp Administration exam.

  • How do I book the exam?

    Please visit http://www.pearsonvue.com/citrix to book your exam

  • What are the hours of the course?

    The training hours are 9am to 5pm.

  • What time shall I arrive at the venue?

    Please arrive at the venue for 08:45am.

  • How long until I receive course confirmation details?

    You will receive confirmation details as soon as your place has been booked and confirmed.

What's Included?
  • The Knowledge Academy Courseware Book
  • A20 XenApp 6.5 Administration Exam preparation
  • Manual
  • Certificate
  • Experienced Instructor
  • Refreshments

best-price      customer-charter

Why Choose us?
  • Certified and Approved

    We're accredited by leading training organisations including AXELOS, BCS, The Chartered Institute of IT, APMG, PMI, The Open Group and many more.

  • Best Price Guarantee

    As well as providing the best training in the industry, we'll also provide it at the best price. We'll beat any like for like quote from our competitors.

  • World's Largest Global Training Provider

    We offer training in the more locations than any other provider with over 1200 training locations globally.

  • Trusted by Industry Leading Brands

    We're proud of our range of high-profile clients including brands such as JP Morgan, HSBC, British Airways, BskyB, Sony, AT&T to name only a few

  • Hands-on, Expert Instructor-led Classroom Training

    All our trainers are hand-picked, highly experienced, subject matter experts, who can not only train you but also use real world and practical examples.

  • Dedicated 24/7 Support

    We are here to provide help and guidance before, during and after your training course to make sure you get the most from your training


20. Mar

APMP Manchester EVE0063952

I found the course very enjoyable and I have gained a lot of knowledge. The course tutor, Alan Hotchkiss, was absolutely brilliant, he coupled theoretical knowledge with life experience giving examples wherever possible putting information into context.I would definitely recommend the course.Many thanksAmanda Upton


20. Mar

Daley Smith - PRINCE 2

The Course Structure and handouts were very helpful, Ian was an excellent teacher he knew the subject matter inside out and the class got involved in really good conversations. I would 100% recommend the course as it was very challenging and Ian made it very enjoyable for myself and the rest of the candidates, and i would recommend the knowledge academy for their seamless booking structure.


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Would highly recommend using The Knowledge Academy for the Citrix training course. They were professional and affordable. The trainer was experienced in the field and ensured the topic complimented the work I do for my company.
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