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One of our training experts will be in touch shortly to go over your training requirements.

Course information

VeriSM™ Foundation Course Outline

This VeriSM™ Foundation training will explore the following modules:

Module 1: An Introduction to VeriSM™

This module will provide delegates with an insight into the fundamentals of VeriSM™. Various introductory questions such as ‘What is VeriSM™?’ and ‘Why is VeriSM™ necessary?’ will be answered, and delegates will become familiar with what VeriSM™ stands for. As well as this, the benefits of VeriSM™ will be investigated, and an overview of the VeriSM™ framework will ensue. From this module, delegates will gain a basic understanding of what VeriSM™ is all about and how they will benefit from implementing VeriSM™.

Module 2: Service Management

During this module, delegates will learn about the essentials of Service Management. Topics of interest include Products and Services, Understanding Customer Demand, and Service Provision. As well as this, the organisation’s role as a Provider will be explored, as will the process of Delivering Value. Likewise, delegates will learn about Service Management in the context of VeriSM™.

Module 3: The VeriSM™ Approach

Module 3 will examine the VeriSM™ methodology in detail. Service Management as everyone’s responsibility will be stressed, as will VeriSM™ principles such as Security, Quality, Cost, and Risk. The role of VeriSM™ in supporting organisations and adopting a VeriSM™ mindset will be covered. As well as this, the way in which VeriSM™ integrates best practices to provide their model is analysed.

Module 4: The Management Mesh

The Management Mesh, a vital component of the VeriSM™ methodology, will be covered in Module 4. Resources, Environment, Materialising Technologies, and Management Techniques are encompassed within the Management Mesh.

Module 5: Digital Transformation

This module will focus on the impact of emerging technologies on the organisation. Delegates will explore the significance of and adapting to Digital Transformation, and how Digital Transformation permits changes to business processes.

Module 6: Conclusion

This VeriSM™ Foundation training course will conclude with an overview of how to implement VeriSM™ within an organisation. Closing remarks will include what the emergence of VeriSM™ means for existing Service Management techniques.

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Who should attend this VeriSM Training Course?

This VeriSM™ certification is designed for anyone wishing to acquire an understanding of the VeriSM™ approach.


Prerequisites

There are no prerequisites as this is an introductory level VeriSM™ training course, thus anyone can attend. 

VeriSM™ Foundation Course Overview

This two-day VeriSM™ Foundation certification will provide delegates with a comprehensive overview of VeriSM™ fundamentals. VeriSM™ is a Service Management approach focused on the delivery of value and achievement of business objectives.

During this VeriSM™ Foundation training course, delegates will explore various modules designed to supply them with an understanding of how their organisation could benefit from implementing VeriSM™. Firstly, a detailed introduction will be delivered to delegates so they gain knowledge of what VeriSM™ is and why it is prominent. As VeriSM™ is a Service Management methodology, the significance of Service Management will also be explored. The concept of providers, products, services, and service provision will be important areas of focus within this area.

Following this, the VeriSM™ approach itself will be examined. Specifically, delegates will become familiar with the role of all personnel deriving from all departments of an organisation when applying VeriSM™. Also the Management Mesh, which is a key factor of VeriSM™, will be dissected and analysed. Furthermore, the importance of Digital Transformation will be explored, in order to provide delegates with an understanding of the ever-growing technological environment and its impact.

This VeriSM™ Foundation certification will conclude with a summary of all areas covered, and will briefly touch on the implementation of VeriSM™ within a business.

Our VeriSM™ Foundation course is accredited by EXIN.

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What's included in this VeriSM™ Foundation Training Course?

  • VeriSM™ Foundation Exam
  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor
  • Refreshments

Verism™ Foundation Exam Information

  • 60 Minutes 'Closed Book'
  • 40 Multiple Choice Questions
  • Pass mark 65%

The VeriSM™ Foundation exam is carried out through EXIN.

Verism™ Foundation Exam Information

  • 60 Minutes 'Closed Book'
  • 40 Multiple Choice Questions
  • Pass mark 65%
  • The VeriSM™ Foundation exam is carried out through EXIN.

Why choose us

Our Dublin venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Dublin is the capital of and largest city in Ireland with a population of around 520,000 people. It is located in the province of Leinster near the east coast, and resides at the mouth of River Liffey. Dublin is the heart of education for Ireland. It has three universities; the Dublin Institute of Technology, the National University of Ireland and Dublin City University. With its wealth of other higher education institutions, Dublin was named the European Capital of Science in 2012. The University of Dublin is the oldest university in Ireland, founded in the 16th century. Its main college, Trinity College, was established in 1592 and is located in the city centre, boasting a student population of around 15,000. Dublin Institute of Technology specialises in engineering and architecture but also offers a wealth of other programs in art, design, music, health, business and more. It has locations all across Dublin. The National University of Ireland also has a campus in Dublin. Dublin City University (also known as the National Institute for Higher Education) specialises in business, science and engineering. It is located in the suburbs of Dublin, but has over 10,000 students.

Nearby locations:

  • Newcastle
  • Liberty
  • Dublin Airport
  • Rush
  • Black Horse
  • Sutton
  • Sword
  • Blackrock
  • Christchurch
  • Bluebell
  • Portobello
  • St Margarets
  • Whitehall
  • Fatima
  • Temple Bar
  • Beaumont
  • Docklands
  • Ranelagh
  • Smithfield
  • Sandyford

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Address

Sandymount Hotel
Herbert Road
Sandymount
Dublin 4 (Ireland)
D04 VN88

T: 01344 203999

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Please arrive at the venue at 8:45am.
There are no prerequisites as this is an introductory level VeriSM™ training course, thus anyone can attend.
This VeriSM™ certification is designed for anyone wishing to acquire an understanding of the VeriSM™ approach.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Experienced Instructor, and Refreshments
This course is 2 day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for VeriSM™ Foundation certification in Dublin starts from £795
The Knowledge Academy is the Leading global training provider in the world for VeriSM™ Foundation.
Please see our VeriSM™ courses available in Dublin

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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We may not have any package deals available including this course. If you enquire or give us a call on 01344 203999 and speak to our training experts, we should be able to help you with your requirements.