Who should attend this VeriSM™ Foundation Course?
This VeriSM™ Foundation Course is designed to give participants an introduction to the VeriSM™ model and its key concepts. Here is a list of professionals who can benefit from attending this course:
- Service Management Professionals
- Business Managers
- Project Managers
- Team Leaders
- Digital Transformation Specialists
- Change Managers
Prerequisites of the VeriSM™ Foundation Course
There are no formal prerequisites for attending this VeriSM™ Foundation Course, as it is an introductory level course.
VeriSM™ Foundation Course Overview
This two-day VeriSM™ Foundation certification will provide delegates with a comprehensive overview of VeriSM™ fundamentals. VeriSM™ is a Service Management approach focused on the delivery of value and achievement of business objectives.
During this VeriSM™ Foundation training course, delegates will explore various modules designed to supply them with an understanding of how their organisation could benefit from implementing VeriSM™. Firstly, a detailed introduction will be delivered to delegates so they gain knowledge of what VeriSM™ is and why it is prominent. As VeriSM™ is a Service Management methodology, the significance of Service Management will also be explored. The concept of providers, products, services, and service provision will be important areas of focus within this area.
Following this, the VeriSM™ approach itself will be examined. Specifically, delegates will become familiar with the role of all personnel deriving from all departments of an organisation when applying VeriSM™. Also the Management Mesh, which is a key factor of VeriSM™, will be dissected and analysed. Furthermore, the importance of Digital Transformation will be explored, in order to provide delegates with an understanding of the ever-growing technological environment and its impact.
This VeriSM™ Foundation certification will conclude with a summary of all areas covered, and will briefly touch on the implementation of VeriSM™ within a business.
Our VeriSM™ Foundation course is accredited by EXIN.