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Domain 1: Discovery and Strategy
Module 1: Design the Elements of SIAM Governance Framework
Module 2: Analyse the Current Situation
Module 3: Define the Key Elements of a SIAM Strategy
Domain 2: Plan and Build
Module 4: Design a Detailed SIAM Model
Module 5: Plan for a SIAM Implementation
Domain 3: Implement
Module 6: How Different Scenarios Can Support a SIAM Implementation?
Module 7: Apply Ongoing Change Management
Domain 4: Run and Improve
Module 8: Operate, Assure, and Improve a SIAM Ecosystem
Domain 5: SIAM Practices
Module 9: Apply SIAM Practices
There are no formal prerequisites for attending this SIAM™ Professional Training course.
This training course is ideal for anyone who wants to gain knowledge of Service Integration and Management (SIAM) and apply this methodology in an organisation.
Service Integration and Management (SIAM) is a method of managing many service providers by integrating them so that they may work together to provide significant value to the clients. The primary goal of SIAM is to combine interdependent services from multiple internal and external service providers into end-to-end services that are appropriate for company needs. It helps organisations access expertise across a broader range of suppliers. Studying the training course will help learners to comprehend the detailed knowledge of the SIAM model and work with the SIAM ecosystem. Having the capabilities of service integrators and providers will enable individuals to undertake various international job opportunities.
This 2-day SIAM™ Professional Training course provides delegates with a comprehensive knowledge of Service Integration and Management (SIAM). During this training, they will learn to interpret the principles and policies for roles and responsibilities to support business goals and existing contracts. They will also learn to select a performance measurement and reporting framework, including metrics to provide information. Our highly professional trainer with years of experience in teaching such courses will conduct this training course and help you understand SIAM completely.
After attending this SIAM™ Professional Training course, delegates will be able to design the detailed SIAM model for managing the services received from multiple IT delivery towers. They will also be able to apply SIAM practices for ongoing capability assessment and succession planning.
Why choose us
Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.
Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.
This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.
All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience
Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!
This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.
Our courses can be adapted to meet your individual project or business requirements regardless of scope.
Cut unnecessary costs and focus your entire budget on what really matters, the training.
This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.
Keep track of your employees’ progression and performance in your own workspace.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water