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Certified Digital Services Project Manager (CDSPM) - United Kingdom

Key points about this course


Duration: 2 Days*

Support: 24/7

Dates & Prices Enquire
  • Certified Digital Services Project Manager delivered by expert Project Managers.
  • Provided by the World's Largest Provider of Digital Project Management Courses.
  • Includes Course Manual, the CDSPM Examination & Certificate.

Available delivery methods for this course

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Online Self-Paced

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With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

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Key points about this course


Duration: 2 Days*

Support: 24/7

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Certified Digital Services Project Manager (CDSPM) Dates & Prices

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Glasgow
Thu 13th Aug 2020
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£1995
Sheffield
Thu 13th Aug 2020
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£1995
Thu 13th Aug 2020
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Was: £2495
Now: £1495
Thu 20th Aug 2020
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Norwich
Thu 20th Aug 2020
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£1995
Manchester
Thu 27th Aug 2020
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Brighton
Thu 27th Aug 2020
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£1995
Thu 27th Aug 2020
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Was: £2495
Now: £1495
Birmingham
Thu 3rd Sep 2020
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£1995
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Thu 3rd Sep 2020
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£1995
Thu 3rd Sep 2020
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Was: £2495
Now: £1495
Liverpool
Thu 10th Sep 2020
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£1995
Thu 10th Sep 2020
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Was: £2495
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Thu 10th Sep 2020
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Thu 17th Sep 2020
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Thu 17th Sep 2020
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Thu 17th Sep 2020
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Was: £2495
Now: £1495
Aberdeen
Thu 24th Sep 2020
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Thu 24th Sep 2020
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Now: £1495
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Thu 24th Sep 2020
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Thu 1st Oct 2020
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Milton Keynes
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Thu 1st Oct 2020
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Glasgow
Thu 8th Oct 2020
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Thu 8th Oct 2020
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£1995
Thu 8th Oct 2020
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Was: £2495
Now: £1495
Nottingham
Thu 15th Oct 2020
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£1995
Reading
Thu 15th Oct 2020
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£1995
Thu 15th Oct 2020
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Was: £2495
Now: £1495
Thu 22nd Oct 2020
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Newcastle
Thu 22nd Oct 2020
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Belfast
Thu 29th Oct 2020
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£1995
Manchester
Thu 29th Oct 2020
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£1995
Thu 29th Oct 2020
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Was: £2495
Now: £1495
Thu 5th Nov 2020
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Was: £2495
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Edinburgh
Thu 5th Nov 2020
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£1995
Cambridge
Thu 5th Nov 2020
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Birmingham
Thu 5th Nov 2020
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£1995
Thu 12th Nov 2020
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Aberdeen
Thu 12th Nov 2020
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London
Thu 12th Nov 2020
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£1995
Dublin
Thu 19th Nov 2020
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€1995
Bristol
Thu 19th Nov 2020
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£1995
Thu 19th Nov 2020
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Was: £2495
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Cardiff
Thu 26th Nov 2020
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Thu 26th Nov 2020
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Leeds
Thu 26th Nov 2020
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£1995
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Thu 3rd Dec 2020
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Milton Keynes
Thu 3rd Dec 2020
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£1995
Thu 3rd Dec 2020
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Was: £2495
Now: £1495
Thu 10th Dec 2020
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Was: £2495
Now: £1495
Manchester
Thu 10th Dec 2020
Places available
£1995
Thu 17th Dec 2020
Places available
Was: £2495
Now: £1495
Sheffield
Thu 17th Dec 2020
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£1995
London
Thu 17th Dec 2020
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£1995
Newcastle
Thu 7th Jan 2021
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£1995
Birmingham
Thu 7th Jan 2021
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£1995
Manchester
Thu 14th Jan 2021
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£1995
Sheffield
Thu 14th Jan 2021
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£1995
Norwich
Thu 21st Jan 2021
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£1995
London
Thu 21st Jan 2021
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£1995
Southampton
Thu 28th Jan 2021
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£1995
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Thu 28th Jan 2021
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Thu 4th Feb 2021
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Leeds
Thu 11th Feb 2021
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Cambridge
Thu 18th Feb 2021
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London
Thu 25th Feb 2021
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Cardiff
Thu 25th Feb 2021
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Dublin
Thu 4th Mar 2021
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Thu 4th Mar 2021
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£1995
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Thu 11th Mar 2021
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Thu 8th Apr 2021
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Thu 8th Apr 2021
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Thu 15th Apr 2021
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Thu 15th Apr 2021
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Bristol
Thu 29th Apr 2021
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Cambridge
Thu 29th Apr 2021
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Thu 6th May 2021
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Thu 6th May 2021
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Thu 13th May 2021
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Thu 20th May 2021
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Thu 27th May 2021
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Thu 27th May 2021
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Thu 3rd Jun 2021
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Thu 3rd Jun 2021
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Glasgow
Thu 10th Jun 2021
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Thu 10th Jun 2021
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London
Thu 17th Jun 2021
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Norwich
Thu 17th Jun 2021
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Edinburgh
Thu 24th Jun 2021
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Thu 1st Jul 2021
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Cambridge
Thu 8th Jul 2021
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Bristol
Thu 15th Jul 2021
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Birmingham
Thu 15th Jul 2021
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£1995
London
Thu 22nd Jul 2021
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£1995
Newcastle
Thu 22nd Jul 2021
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Maidstone
Thu 29th Jul 2021
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£1995
Reading
Thu 29th Jul 2021
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£1995
Dublin
Thu 5th Aug 2021
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€1995
Cardiff
Thu 5th Aug 2021
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£1995
Leeds
Thu 12th Aug 2021
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£1995
Liverpool
Thu 12th Aug 2021
Places available
£1995
Sheffield
Thu 19th Aug 2021
Places available
£1995
Belfast
Thu 26th Aug 2021
Places available
£1995
Glasgow
Thu 26th Aug 2021
Places available
£1995
Nottingham
Thu 2nd Sep 2021
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£1995
Manchester
Thu 2nd Sep 2021
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£1995
Birmingham
Thu 9th Sep 2021
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£1995
Brighton
Thu 9th Sep 2021
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£1995
Milton Keynes
Thu 16th Sep 2021
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£1995
Cambridge
Thu 16th Sep 2021
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£1995
Norwich
Thu 23rd Sep 2021
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£1995
London
Thu 23rd Sep 2021
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£1995
Aberdeen
Thu 30th Sep 2021
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£1995
Edinburgh
Thu 30th Sep 2021
Places available
£1995
Reading
Thu 7th Oct 2021
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£1995
Southampton
Thu 7th Oct 2021
Places available
£1995
Belfast
Thu 14th Oct 2021
Places available
£1995
Glasgow
Thu 14th Oct 2021
Places available
£1995
Liverpool
Thu 21st Oct 2021
Places available
£1995
Bristol
Thu 21st Oct 2021
Places available
£1995
Maidstone
Thu 28th Oct 2021
Places available
£1995
Cardiff
Thu 28th Oct 2021
Places available
£1995
Manchester
Thu 4th Nov 2021
Places available
£1995
Dublin
Thu 4th Nov 2021
Places available
€1995
Edinburgh
Thu 11th Nov 2021
Places available
£1995
Birmingham
Thu 11th Nov 2021
Places available
£1995
London
Thu 18th Nov 2021
Places available
£1995
Aberdeen
Thu 18th Nov 2021
Places available
£1995
Milton Keynes
Thu 25th Nov 2021
Places available
£1995
Brighton
Thu 2nd Dec 2021
Places available
£1995
Reading
Thu 9th Dec 2021
Places available
£1995
Manchester
Thu 16th Dec 2021
Places available
£1995
Norwich
Thu 16th Dec 2021
Places available
£1995
London
Thu 23rd Dec 2021
Places available
£1995
Sheffield
Thu 23rd Dec 2021
Places available
£1995
Newcastle
Thu 30th Dec 2021
Places available
£1995
Nottingham
Thu 30th Dec 2021
Places available
£1995
Leeds
Thu 30th Dec 2021
Places available
£1995

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Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry, they’re first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

  Enquire for daily discount code 234  Remaining (Live Counter)

Key points about this course


Duration: 2 Days*

Support: 24/7


Course Information

Certified Digital Services Project Manager Course Overview

Bringing Digital Services to Project Managers around the world, this Certified Digital Services Project Manager course represents the next stage in the evolution of project management, allowing professionals in all sectors to become specialised Digital Project Management experts for the first time. With allowances for the special complexity of the digital landscape, this CDSPM course allows delegates to learn the principles of digital service development in a practical new context. In discovering more about managing digital services, delegates will also be equipped with an in-depth understanding of a software development methodology used throughout the IT industry.

With principles that centre on iterative feedback, responsiveness to change, and the importance of individuals over processes, this CDSPM course relies on twelve core principles that will encourage delegates to put customer concerns first while delivering more cost-effective projects across the entire service life cycle.

Delivered by one of The Knowledge Academy’s experienced and well-renowned Project Managers, this 2-day Certified Digital Services Project Manager course will allow organisations to make the most of their knowledgeable employees and digital environments in order to create and maintain innovative digital services within the core guidelines of the Digital Service Principles (DSPs). Its emphasis on satisfying customers and responding to user feedback will allow organisations to deliver more effective and satisfying customer service and user experiences than ever before. Covering a wide range of concepts from digital product management methodologies to finalising the digital sign off after transitioning to the service management phase, this CDSPM course offers delegates a holistic overview of how to navigate and manage projects in a new and dynamic digital environment.

Certified Digital Services Project Manager Course Outline

Certified Digital Services Project Manager (CDSPM) training course covers the following topics:

Introduction to Digital Service Principles (DSPs)

  • What are digital services?
  • Twelve Core Principles

Digital Product Development Methodologies

  • Waterfall product development
  • Agile development

Roles and Responsibilities

  • Digital Roles
  • Cross-functional teams

Digital Service Lifecycle

  • Discovery
  • Alpha
  • Private Beta
  • Public Beta
  • Service Management

Digital User Experience

  • User stories
  • Analogue user experience

Performance Metrics and Management

  • Increments and Progress Reviews
  • Managing Digital Project Outcomes
  • Stakeholder Management
  • KPIs
  • Communication Skills

Digital Project Closure

  • Finalise Digital Sign Off

Who should attend this Project Management course?

The target audience for this course covers individuals who work in Project Management positions and are looking to advance and apply their skills in a digital environment. As it is applicable across all sectors, project managers from all industries are encouraged to attend.

Prerequisites

There are no formal prerequisites for taking this course, meaning that anyone who is interested is welcome to attend.

It is a process of forming, monitoring, and maintaining constructive relationships with those who have an interest in the project or will be affected by its outputs/deliverables.
Following are the various benefits of stakeholder engagement: Brand enhancement, Risk management, Strategic opportunities, Building trust, Increased investment, Partnerships, Improve productivity.
Following are the stages of project management: Conception and initiation, Planning, Execution, Performance and monitoring, Project close.
Certified Digital Services Project Managercourse is 2 days.
 There are the principles of digital project manager: Research and understand your users, Create a multidisciplinary team, Make use of agile methods, Iterate and evaluate frequently, Be aware of security and privacy protocols, Establish a service code as being open source.
The price for Certified Digital Services Project Manager (CDSPM) certification in the United Kingdom starts from £1795
The Knowledge Academy is the Leading global training provider in the world for Certified Digital Services Project Manager (CDSPM).

Certified Digital Services Project Manager Examination

Passing the Certified Service Desk Project Manager examination will prove your knowledge of the basic concepts and terminology associated with Digital Service Principles, and demonstrate to employers your understanding of and willingness to manage projects in a digital environment. 

CDSPM Exam Format:

  • A multiple-choice examination
  • The paper contains 40 questions
  • 60 minute duration
  • A supervised examination
  • The pass mark is 65%, or 24 out of 40

What's included in this Project Management Course?

This training course includes the following:

  • Certified Digital Services Project Manager (CDSPM) Examination
  • The Knowledge Academy's Certified Digital Services Project Manager (CDSPM) Manual
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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