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Certified Digital Services Project Manager (CDSPM) - United Kingdom

Key points about this course


Duration: 2 Days*

Support: 24/7

Dates & Prices Enquire
  • Certified Digital Services Project Manager delivered by expert Project Managers.
  • Provided by the World's Largest Provider of Digital Project Management Courses.
  • Includes Course Manual, the CDSPM Examination & Certificate.

Available delivery methods for this course

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Classroom

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Online

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Onsite

Course Information

Certified Digital Services Project Manager Course Overview

Bringing Digital Services to Project Managers around the world, this Certified Digital Services Project Manager course represents the next stage in the evolution of project management, allowing professionals in all sectors to become specialised Digital Project Management experts for the first time. With allowances for the special complexity of the digital landscape, this CDSPM course allows delegates to learn the principles of digital service development in a practical new context. In discovering more about managing digital services, delegates will also be equipped with an in-depth understanding of a software development methodology used throughout the IT industry.

With principles that centre on iterative feedback, responsiveness to change, and the importance of individuals over processes, this CDSPM course relies on twelve core principles that will encourage delegates to put customer concerns first while delivering more cost-effective projects across the entire service life cycle.

Delivered by one of The Knowledge Academy’s experienced and well-renowned Project Managers, this 2-day Certified Digital Services Project Manager course will allow organisations to make the most of their knowledgeable employees and digital environments in order to create and maintain innovative digital services within the core guidelines of the Digital Service Principles (DSPs). Its emphasis on satisfying customers and responding to user feedback will allow organisations to deliver more effective and satisfying customer service and user experiences than ever before. Covering a wide range of concepts from digital product management methodologies to finalising the digital sign off after transitioning to the service management phase, this CDSPM course offers delegates a holistic overview of how to navigate and manage projects in a new and dynamic digital environment.

Certified Digital Services Project Manager Course Outline

Certified Digital Services Project Manager (CDSPM) training course covers the following topics:

Introduction to Digital Service Principles (DSPs)

  • What are digital services?
  • Twelve Core Principles

Digital Product Development Methodologies

  • Waterfall product development
  • Agile development

Roles and Responsibilities

  • Digital Roles
  • Cross-functional teams

Digital Service Lifecycle

  • Discovery
  • Alpha
  • Private Beta
  • Public Beta
  • Service Management

Digital User Experience

  • User stories
  • Analogue user experience

Performance Metrics and Management

  • Increments and Progress Reviews
  • Managing Digital Project Outcomes
  • Stakeholder Management
  • KPIs
  • Communication Skills

Digital Project Closure

  • Finalise Digital Sign Off

Who should attend this Project Management course?

The target audience for this course covers individuals who work in Project Management positions and are looking to advance and apply their skills in a digital environment. As it is applicable across all sectors, project managers from all industries are encouraged to attend.

Prerequisites

There are no formal prerequisites for taking this course, meaning that anyone who is interested is welcome to attend.

Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 2 day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Certified Digital Services Project Manager (CDSPM) certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider in the world for Certified Digital Services Project Manager (CDSPM).

Certified Digital Services Project Manager Examination

Passing the Certified Service Desk Project Manager examination will prove your knowledge of the basic concepts and terminology associated with Digital Service Principles, and demonstrate to employers your understanding of and willingness to manage projects in a digital environment. 

CDSPM Exam Format:

  • A multiple-choice examination
  • The paper contains 40 questions
  • 60 minute duration
  • A supervised examination
  • The pass mark is 65%, or 24 out of 40

What's included in this Project Management Course?

This training course includes the following:

  • Certified Digital Services Project Manager (CDSPM) Examination
  • The Knowledge Academy's Certified Digital Services Project Manager (CDSPM) Manual
  • Completion Certificate
  • Experienced Instructor 
  • Refreshments 

Key points about this course


Duration: 2 Days*

Support: 24/7

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Certified Digital Services Project Manager (CDSPM) Dates & Prices

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Cambridge
Thu 21st Nov 2019
Places available
£1995
Bristol
Thu 21st Nov 2019
Places available
£1795
London
Thu 28th Nov 2019
Places available
£1795
Maidstone
Thu 28th Nov 2019
Places available
£1995
Edinburgh
Thu 28th Nov 2019
Places available
£1795
Reading
Thu 28th Nov 2019
Places available
£1795
Newcastle
Thu 5th Dec 2019
Places available
£1995
Thu 5th Dec 2019
Places available
£1795
Aberdeen
Thu 5th Dec 2019
Places available
£1995
Glasgow
Thu 5th Dec 2019
Places available
£1795
Manchester
Thu 12th Dec 2019
Places available
£1795
Brighton
Thu 12th Dec 2019
Places available
£1995
Milton Keynes
Thu 12th Dec 2019
Places available
£1795
Norwich
Thu 12th Dec 2019
Places available
£1995
Sheffield
Thu 19th Dec 2019
Places available
£1995
London
Thu 19th Dec 2019
Places available
£1795
Birmingham
Thu 2nd Jan 2020
Places available
£1795
Cambridge
Thu 2nd Jan 2020
Places available
£1995
Sheffield
Thu 9th Jan 2020
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£1995
Manchester
Thu 9th Jan 2020
Places available
£1795
London
Thu 16th Jan 2020
Places available
£1795
Thu 16th Jan 2020
Places available
£1795
Dublin
Thu 16th Jan 2020
Places available
€1995
Southampton
Thu 23rd Jan 2020
Places available
£1995
Aberdeen
Thu 23rd Jan 2020
Places available
£1995
Reading
Thu 30th Jan 2020
Places available
£1795
Thu 6th Feb 2020
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£1795
Leeds
Thu 6th Feb 2020
Places available
£1795
Brighton
Thu 6th Feb 2020
Places available
£1995
Liverpool
Thu 13th Feb 2020
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£1995
Newcastle
Thu 20th Feb 2020
Places available
£1995
London
Thu 20th Feb 2020
Places available
£1795
Bristol
Thu 27th Feb 2020
Places available
£1795
Belfast
Thu 27th Feb 2020
Places available
£1995
Maidstone
Thu 27th Feb 2020
Places available
£1995
Thu 5th Mar 2020
Places available
£1795
Milton Keynes
Thu 5th Mar 2020
Places available
£1795
Nottingham
Thu 12th Mar 2020
Places available
£1995
London
Thu 12th Mar 2020
Places available
£1795
Manchester
Thu 19th Mar 2020
Places available
£1795
Norwich
Thu 19th Mar 2020
Places available
£1995
Cardiff
Thu 26th Mar 2020
Places available
£1995
Birmingham
Thu 26th Mar 2020
Places available
£1795
Cambridge
Thu 2nd Apr 2020
Places available
£1995
Edinburgh
Thu 2nd Apr 2020
Places available
£1795
Southampton
Thu 16th Apr 2020
Places available
£1995
Maidstone
Thu 16th Apr 2020
Places available
£1995
Liverpool
Thu 23rd Apr 2020
Places available
£1995
Reading
Thu 23rd Apr 2020
Places available
£1795
Newcastle
Thu 30th Apr 2020
Places available
£1995
Glasgow
Thu 30th Apr 2020
Places available
£1795
Thu 30th Apr 2020
Places available
£1795
Manchester
Thu 7th May 2020
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£1795
Sheffield
Thu 7th May 2020
Places available
£1995
Belfast
Thu 14th May 2020
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£1995
Leeds
Thu 14th May 2020
Places available
£1795
Norwich
Thu 21st May 2020
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£1995
Nottingham
Thu 28th May 2020
Places available
£1995
Thu 28th May 2020
Places available
£1795
Birmingham
Thu 28th May 2020
Places available
£1795
Glasgow
Thu 4th Jun 2020
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£1795
Brighton
Thu 4th Jun 2020
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£1995
London
Thu 11th Jun 2020
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£1795
Dublin
Thu 11th Jun 2020
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€1995
Cardiff
Thu 18th Jun 2020
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£1995
Edinburgh
Thu 18th Jun 2020
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£1795
Thu 25th Jun 2020
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£1795
Aberdeen
Thu 25th Jun 2020
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£1995
Bristol
Thu 25th Jun 2020
Places available
£1795
Liverpool
Thu 2nd Jul 2020
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£1995
Southampton
Thu 2nd Jul 2020
Places available
£1995
Maidstone
Thu 9th Jul 2020
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£1995
Reading
Thu 9th Jul 2020
Places available
£1795
Birmingham
Thu 9th Jul 2020
Places available
£1795
Cambridge
Thu 16th Jul 2020
Places available
£1995
London
Thu 16th Jul 2020
Places available
£1795
Thu 23rd Jul 2020
Places available
£1795
Milton Keynes
Thu 23rd Jul 2020
Places available
£1795
Newcastle
Thu 30th Jul 2020
Places available
£1995
Belfast
Thu 30th Jul 2020
Places available
£1995
Nottingham
Thu 6th Aug 2020
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£1995
Leeds
Thu 6th Aug 2020
Places available
£1795
Glasgow
Thu 13th Aug 2020
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£1795
Sheffield
Thu 13th Aug 2020
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£1995
Norwich
Thu 20th Aug 2020
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£1995
Brighton
Thu 27th Aug 2020
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£1995
Manchester
Thu 27th Aug 2020
Places available
£1795
Thu 27th Aug 2020
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£1795
Cardiff
Thu 3rd Sep 2020
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£1995
Birmingham
Thu 3rd Sep 2020
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£1795
Liverpool
Thu 10th Sep 2020
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£1995
Bristol
Thu 10th Sep 2020
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£1795
Dublin
Thu 17th Sep 2020
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€1995
London
Thu 17th Sep 2020
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£1795
Edinburgh
Thu 24th Sep 2020
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£1795
Aberdeen
Thu 24th Sep 2020
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£1995
Thu 24th Sep 2020
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Milton Keynes
Thu 1st Oct 2020
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Southampton
Thu 1st Oct 2020
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Glasgow
Thu 8th Oct 2020
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Norwich
Thu 8th Oct 2020
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£1995
Reading
Thu 15th Oct 2020
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£1795
Thu 15th Oct 2020
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£1795
Nottingham
Thu 15th Oct 2020
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£1995
Newcastle
Thu 22nd Oct 2020
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£1995
Maidstone
Thu 22nd Oct 2020
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£1995
Belfast
Thu 29th Oct 2020
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£1995
Manchester
Thu 29th Oct 2020
Places available
£1795
Thu 5th Nov 2020
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£1795
Cambridge
Thu 5th Nov 2020
Places available
£1995
Birmingham
Thu 5th Nov 2020
Places available
£1795
Edinburgh
Thu 5th Nov 2020
Places available
£1795
Aberdeen
Thu 12th Nov 2020
Places available
£1995
London
Thu 12th Nov 2020
Places available
£1795
Dublin
Thu 19th Nov 2020
Places available
€1995
Bristol
Thu 19th Nov 2020
Places available
£1795
Leeds
Thu 26th Nov 2020
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£1795
Cardiff
Thu 26th Nov 2020
Places available
£1995
Brighton
Thu 3rd Dec 2020
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£1995
Milton Keynes
Thu 3rd Dec 2020
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£1795
Thu 3rd Dec 2020
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£1795
Manchester
Thu 10th Dec 2020
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£1795
London
Thu 17th Dec 2020
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£1795
Sheffield
Thu 17th Dec 2020
Places available
£1995

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Key points about this course


Duration: 2 Days*

Support: 24/7


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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

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