Social Skills Masterclass | Personal Development Training in Heathrow

Social Skills Training Course Outline

Module 1: Social Skills

• Importance of Social Skills for Professionals
• Importance of Social Skills in the Workplace
• Tips for Improving Social Skills

Module 2: Foundations

• Setting Goals for Your Social Skills Journey
• Overcoming Fear and Social Anxiety
• Manipulation Vs True Intimacy

Module 3: Body Language

• Comfort/ Discomfort: The Core of Body Language
• Field Guide to Comfort
• Field Guide to Discomfort
• Understanding Body Language in Context

Module 4: Conversation

• Secret of Conversation Flow
• Invitation: The Art of Good Questions
• Inspiration: The Heartbeat of Good Conversation
• Inspiration in Practice
• Invitation and Inspiration in Harmony
• Easy Tips for Improving Conversation

Module 5: Group Conversation

• Open and Closed Groups
• Joining Group Conversations
• Group Conversation Flow

Module 6: Empathy

• Understanding Yourself
• Understanding Others
• Nonverbal Empathy

Module 7: Meeting People

• Finding Your Group
• Everyday Connections
• Person-To-Person Connections

Module 8: Making Friends

• Finding Good Friends
• Starting a Friendship
• Deepening a New Friendship

Module 9: How to Support Your Friends?

• Supporting Friends in the Moment
• Supporting a Friend Long Term
• Taking Care of Yourself

Module 10: How to be a Good Storyteller?

• Holding Interest
• Building Connections
• Satisfying Conclusion

Who Should Attend this Social Skills Training Course?

This Social Skills Training is ideal for anyone aiming to improve their Social Skills for a variety of settings, be it for professional advancement, academic success, or personal growth.

This course will be beneficial for the following professionals:

• Corporate Employees
• Sales Representative
• Customer Service Representatives
• Team Leaders
• Managers and Supervisors
• Social Workers
• Educators

Prerequisites for the Social Skills Training Course

There are no formal prerequisites for this course, making it accessible to all interested delegates.

Introduction to Social Skills Training Course

The Introduction to Social Skills Training provides delegates with essential foundations in interpersonal communication, covering verbal and non-verbal skills, active listening, and confidence-building. It aims to strengthen delegates’ ability to engage more effectively in varied social situations.

This training enhances delegates’ communication capabilities through focused upskilling and practical application. By improving awareness, interaction techniques, and confidence, delegates become better prepared to manage conversations and build resilient, constructive relationships.

This 1-Day Social Skills Course offered by The Knowledge Academy enables delegates to apply key communication principles confidently in real-world scenarios. They learn to interpret social cues, manage interactions, and achieve positive outcomes in both personal and professional settings.

Social Skills Course Objectives

• To know how to overcome the fear and social anxiety
• To become familiar with body language, which helps you understand one another
• To attain the knowledge of comfort, which is a great signal to receive
• To learn about discomfort, which helps you to manage interactions
• To understand how to come in touch with the power of good questions
• To recognise invitations, which are a powerful tool for building intimacy with your conversation partner

After attending this course, delegates will be able to communicate effectively, authentically, and transparently. They will also be able to analyse your behaviour and attitude objectively.

What’s Included in this Social Skills Training Course?

• World-Class Training Sessions from Experienced Instructors
• Social Skills Training Certificate
• Digital Delegate Pack