E-mail Etiquette Training in Inverness

Who should attend this E-mail Etiquette Training Course?

The E-mail Etiquette Course is tailored for individuals aiming to enhance their professional communication skills in the digital age. This course is crucial for professionals across industries who wish to master the art of effective and courteous email communication. The following professionals can greatly benefit from attending this Course:

• Business Executives and Managers
• Customer Service Representatives
• Sales Representatives
• Administrative Assistants
• Marketing Managers
• Lead Generation Specialists
• Client Relations Managers

Prerequisites of the E-mail Etiquette Training Course

There are no formal prerequisites for this E-mail Etiquette Course.

E-mail Etiquette Training Course Overview

E-mail is the most used and efficient way of business communication. It is the factored and most productive type of correspondence; still, many organisations overlook this critical type of business correspondence. The Knowledge Academy’s E-mail Etiquette Training is designed to provide you with the techniques and skills required to write a professional e-mail with effective email structure.

In this E-mail Etiquette Training, delegates will gain knowledge about various pitfalls and potential of e-mail. Delegates will learn how to do effective e-mail management and how to use folders and filters. In addition, they will also learn about SMART subject lines as well as about disclaimers and confidentiality clauses.

During this 1-day training, delegates will get an understanding of how to plan and structure your messages. They will also learn how to use lists and bullets while writing an e-mail. Furthermore, delegates will be introduced to e-mail netiquette, digital signatures, and digital certificates. On completion of this course, delegates will be able to write effective e-mails to achieve clarity and avoid miscommunication.