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Course Information

Communication and Influencing skill Training​ Course Outline

Module 1: Introduction to Effective Communication Skills 

  • What is Communication?
  • What is Communication Skill?
  • Importance of Communication
  • Communication Process

Module 2: Communication Style

  • The Communication Style Matrix
  • Direct Communication Style
  • Spirited Communication Style
  • Systematic Communication Style
  • Considered Communication Style 

Module 3: Basic Listening Skill

  • Self-Awareness
  • Active Listening 
  • Became an Active Listener

Module 4: Effective Written Communication 

  • When and When Not to Use Written Communication 
  • The complexity of the Topic
  • Amount of Discussion Required 
  • Formal Communication
  • Writing Effectively
  • Subject Lines
  • Shades of Meaning
  • Put the main point first
  • Know the Audience 

Module 5: Elements of Communication 

  • Face to Face Communication 
  • Body Language
  • Tone of Voice
  • Verbal Communication 
  • Physical Communication 

Module 6: Credibility 

  • Increasing Credibility 
  • Building Credibility 
  • Improve Ability to Deliver 

Module 7: Trustworthiness

  • Authenticity
  • Behaviours that Generate Trust 
  • Develop Trustworthiness

Module 8: Empathy 

  • The Skills of Empathising 
  • Active Listening 
  • Develop your Empathy

Module 9: Inspirational 

  • Inspiring Others 
  • Inspiring Yourself

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Prerequisites 

In this Communication and influencing skills training, there are no formal prerequisites.

Audience 

The Communication and Influencing skill course is designed for everyone who wishes to improve their communication and influencing skills. Communication and Influencing Skills comes in very handy while working in any profession for career advancement and project handling.

Communication and Influencing skill Training​ Course Overview

Communication is a procedure of giving and receiving information, ideas, views, feelings, facts etc. among the people to reach a common understanding. It is the key to directing function of management. Influencing is a fundamental skill for anyone in business, either a person is a salesperson or a manager. The capability to carry others to your way of thinking without force or coercion is essential in business. Influencing others is a transferrable skill business persons bring with them from job to job in the business world.

Good communication and influencing skills give the opportunity to anyone who wants to work in any organisation. It can also help them to contribute in business to achieve the desired goals. Effective communication style also helps in resolving conflicts in the working environment. On the other hand, influencing skills also play an essential role in enhancing the organisational workflow.

This 1-day Communication and Influencing Skill training course provides delegates with the comprehensive knowledge to inspect the importance of holding good communication and influencing skills. They will gain knowledge about how to improve communication and influencing skills as well as how to express opinions and ideas with more confidence. They will also understand various styles, ways to influencing others, elements of communication and behaviours that generate trust.

This training will cover various concepts, such as:

  • The basics of Communication and Influencing skills
  • The different styles and elements of Communication skills
  • Fundamentals of effective writing skills.
  • Learn how to influence others by credibility, trustworthiness and communication skills

At the end of this training, delegates will be able to learn the importance and benefits of good communication skills. Delegates will also be able to understand how to communicate the message in a clear, concise and straightforward way and how they can express their ideas more effectively. Effective communication skills give a boost to delegates personality. They will learn how to achieve goals and aspirations through influencing others. With excellent communication and influencing skills, delegates will understand how to build a business at the top in the whole world. 

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Communication is only the act of conveying information from one place, person or group to another. Each communication includes one sender, a message and a recipient.
In this Communication and influencing skills training, there are no formal prerequisites.
The Communication and Influencing skill course is designed for everyone who wishes to improve their communication and influencing skills. Communication and Influencing Skills comes in very handy while working in any profession for career advancement and project handling.
Communication helps to convey your information to others. It is a necessary management function intimately connected with all other managerial functions. This bridges the gap among individuals and groups by the flow of information and understanding between them.
The necessary components of the communication process involve: Communicator, Communicate, Channel, Message, and Feedback.
Influencing skills are the capability to bring people round to your way of thinking about a particular topic, without force or coercion while accepting their opinions.
Ability to influence others can allow people to develop, stimulate results, and eventually ensure a more comfortable working environment. Influencing is about knowing yourself and the impression you have on others.
The price for Communication and Influencing skill Training certification in the United Kingdom starts from £695
The Knowledge Academy is the Leading global training provider in the world for Communication and Influencing skill Training.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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