Communication and Influencing skill Training Overview

Communication and Influencing Skill Training​ Course Outline

Module 1: Introduction to Effective Communication Skills

  • What is Communication?
  • What is Communication Skill?
  • Characteristics of Effective Communication
  • Importance of Communication
  • Communication Process

Module 2: Communication Style

  • Communication Style Matrix
  • Direct Style
  • Spirited Communication Style
  • Systematic Communication Style
  • Considerate Communication Style
  • What’s Communication Style?
  • How to Identify Other People’s Styles?

Module 3: Basic Listening Skill

  • Introduction
  • Active Listening
  • Becoming an Active Listener
  • Self-Awareness

Module 4: Effective Written Communication

  • When and When Not to Use Written Communication
    • Complexity of the Topic
    • Amount of Discussion Required
    • Formal Communication
    • Shades of Meaning
  • Writing Effectively

Module 5: Elements of Communication

  • Face to Face Communication
  • Body Language
  • Tone of Voice

Module 6: Credibility

  • Increasing Credibility

Module 7: Trustworthiness

  • Authenticity
  • Behaviours that Generate Trust
  • Develop Trustworthiness

Module 8: Empathy

  • Skills of Empathising
  • Develop Your Empathy

Module 9: Inspirational

  • Inspiring Others
  • Inspiring Yourself

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Who should attend this Communication and Influencing Skill Training Course?

The Communication and Influencing Skill Course is tailored for individuals aiming to enhance their communication skills and master the art of effective persuasion. This Course is ideal for professionals in various roles who want to improve their ability to communicate with impact and influence outcomes. The following individuals can greatly benefit from attending this training Course:

  • Business Executives and Leaders
  • Sales Executives
  • Marketing Executives
  • Managers
  • Team Leaders
  • Public Relations Specialists
  • Negotiators and Dealmakers
  • Entrepreneurs and Business Owners
  • Public Speakers and Presenters

Prerequisites of the Communication and Influencing Training Course

There are no formal prerequisites for this Communication and Influencing Course.

Communication and Influencing skill Training​ Course Overview

Communication is a procedure of giving and receiving information, ideas, views, feelings, facts etc. among the people to reach a common understanding. It is the key to directing function of management. Influencing is a fundamental skill for anyone in business, either a person is a salesperson or a manager. The capability to carry others to your way of thinking without force or coercion is essential in business. Influencing others is a transferrable skill business persons bring with them from job to job in the business world.

Good communication and influencing skills give the opportunity to anyone who wants to work in any organisation. It can also help them to contribute in business to achieve the desired goals. Effective communication style also helps in resolving conflicts in the working environment. On the other hand, influencing skills also play an essential role in enhancing the organisational workflow.

This 1-day Communication and Influencing Skill training course provides delegates with the comprehensive knowledge to inspect the importance of holding good communication and influencing skills. They will gain knowledge about how to improve communication and influencing skills as well as how to express opinions and ideas with more confidence. They will also understand various styles, ways to influencing others, elements of communication and behaviours that generate trust.

This training will cover various concepts, such as:

  • The basics of Communication and Influencing skills
  • The different styles and elements of Communication skills
  • Fundamentals of effective writing skills.
  • Learn how to influence others by credibility, trustworthiness and communication skills

At the end of this training, delegates will be able to learn the importance and benefits of good communication skills. Delegates will also be able to understand how to communicate the message in a clear, concise and straightforward way and how they can express their ideas more effectively. Effective communication skills give a boost to delegates personality. They will learn how to achieve goals and aspirations through influencing others. With excellent communication and influencing skills, delegates will understand how to build a business at the top in the whole world. 

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What’s included in this Communication and Influencing Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Communication and Influencing Training Course Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Communication and Influencing skill Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Communication and Influencing skill Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Communication and Influencing skill Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Communication and Influencing skill Training sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Communication and Influencing skill Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our Communication and Influencing skill Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Communication and Influencing skill Training FAQs

Communication is only the act of conveying information from one place, person or group to another. Each communication includes one sender, a message and a recipient.
In this Communication and influencing skills training, there are no formal prerequisites.
The Communication and Influencing skill course is designed for everyone who wishes to improve their communication and influencing skills. Communication and Influencing Skills comes in very handy while working in any profession for career advancement and project handling.
Communication helps to convey your information to others. It is a necessary management function intimately connected with all other managerial functions. This bridges the gap among individuals and groups by the flow of information and understanding between them.
The necessary components of the communication process involve: Communicator, Communicate, Channel, Message, and Feedback.
Influencing skills are the capability to bring people round to your way of thinking about a particular topic, without force or coercion while accepting their opinions.
Ability to influence others can allow people to develop, stimulate results, and eventually ensure a more comfortable working environment. Influencing is about knowing yourself and the impression you have on others.
The training fees for Communication and Influencing skill Training certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for Communication and Influencing skill Training.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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