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One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Course Outline

Module 1: Introduction

  • Microsoft Teams Overview
  • Accessing Teams Via Web-browser
  • Teams Mobile App
  • Teams Desktop App
  • Signing in to Teams
  • The Teams Interface

Module 2: Managing Microsoft Teams

  • Creating Teams
  • Managing Teams
  • Private Chats
  • Audio and Video Calls
  • Mention @ Someone
  • Search for Messages, or People

Module 3: Working with Channels

  • Creating, Managing and Deleting Channels
  • Channel Conversations
  • Editing and Deleting Conversations
  • Replies to Conversations
  • Meeting in a Channel
  • Add a Tab in a channel

Module 4: Teams Meetings

  • On-Demand Meetings
  • Scheduling Meetings
  • Team Rooms
  • Meeting Controls and General Settings
  • Live Events

Module 5: Working with Files

  • Sharing Files
  • Work with Files
  • Edit Files in Teams
  • Search for Files

Module 6: Working with Apps

  • Find Your Personal Apps
  • Adding Apps to Channels

Module 7: Status, Settings and Notifications

  • Changing Your Current Status
  • Changing Your General Settings
  • Configuring Notifications
  • Adding Profile Picture

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Microsoft Teams is a collaboration platform developed by Microsoft (part of Microsoft 365 family) and widely used for personal and professional purposes. Teams allow individuals to connect and collaborate with others from anywhere at any time. Teams also help to stay organised, which is of utmost importance for any individual, by keeping notes, calendar, and all documents together. Holding in-depth knowledge on how to operate Microsoft Teams effectively, how to collaborate with team members, sharing files, setting meetings, or doing video conferencing, makes team members feel more connected, encourages teamwork and helps them achieve their goals together.

This 1-day Microsoft Teams Masterclass is designed to provide delegates with a full understanding of using Microsoft Teams effectively. During this masterclass course, delegates will learn various topics such as how to access teams via web-browser, manage Microsoft teams, create and manage teams, perform audio and video calls, manage channels, add a tab in a channel, find personal apps, and more. Our qualified trainers will guide delegates through the programme so that they can acquire necessary knowledge and skills to effectively use Microsoft Teams.

After attending this masterclass, delegates will:

  • Become fully familiar with Microsoft Teams interface
  • Learn how to chat in private and mention someone
  • Able to search for messages, or people
  • Understand how to edit and delete conversations
  • Replies to conversations
  • Learn how to search for files

Upon completing this masterclass, delegates will be having enough knowledge to collaborate with their team members. They will also learn various tips and tricks which will help them in increasing their workflow.

The Knowledge Academy’s Microsoft Teams Masterclass demonstrate the delegates all the required skills to work securely, meet, and collaborate from anywhere with Microsoft Teams.

After attending this Microsoft Teams Masterclass delegates can also go for our other Microsoft Office Training courses which are, Microsoft PowerPoint Masterclass, Microsoft SharePoint Masterclass, Microsoft Outlook Masterclass, Microsoft Word Masterclass, Microsoft Office 365 Masterclass, Microsoft InfoPath Masterclass, and Microsoft Sharepoint End User Fundamentals.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Microsoft Teams Masterclass FAQs


Please arrive at the venue at 8:45am.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Microsoft Teams Masterclass certification in the United Kingdom starts from £895
The Knowledge Academy is the Leading global training provider in the world for Microsoft Teams Masterclass.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.