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Microsoft Dynamics 365 Customisation and Configuration M55242 is part of our Black Friday sale. Lock in 60% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

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Microsoft Dynamics 365 Customisation and Configuration M55242 Overview

Course syllabus

Who it’s for

What’s included

FAQs

Microsoft Dynamics 365 Customisation and Configuration M55242​ Course Outline

Module 1: Introduction

  • Versions of Dynamics 365 And the Dynamics 365 Framework
  • The Function of Devices, Apps, And Hubs
  • An Overview of Solutions and The Differences Between Organizations and Environments

Module 2: Initial Setup and Configuration

  • Using the Dynamics 365 Admin Center and Power Platform Admin Center
  • Configuring System Settings, Including Auto Save, Format, And Email Settings
  • Integrating with Skype, SharePoint, And OneNote
  • Setting Up Auditing Features

Module 3: Security

  • Designing and Configuring Business Units
  • Setting Up Security Roles, Users, And Teams
  • Implementing Access Teams and Hierarchy Security

Module 4: Creating and Managing Entities

  • Understanding Different Entity Types
  • Creating Custom Entities and Managing Entity Properties
  • Configuring Entity Security

Module 5: Customising Fields

  • Using Calculated and Rollup Fields
  • Configuring Field-Level Security
  • Creating Business Rules for Field Validation

Module 6: Customising Relationships and Mappings

  • Reviewing Relationship Types, Such As 1-To-Many and Many-To-Many
  • Implementing Hierarchical Relationships and Configuring Field Mappings

Module 7: Customizing Forms, Views, And Visualizations

  • Customizing Various Form Types: Main, Quick View, And Quick Create
  • Creating and Customizing Different View Types
  • Building Charts and Dashboards

Module 8: Unified Client Interface (UCI)

  • Configuring UCI Apps Using the App Designer and Sitemap Designer

Module 9: Processes

  • Creating and Maintaining Workflows
  • Designing Business Process Flows
  • Utilizing Custom Actions

Module 10: Solution Management

  • Understanding Managed and Unmanaged Solutions
  • Exporting, Importing, and Updating Solutions
  • Managing Solution Versions Through Cloning
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Who should attend this Microsoft Dynamics 365 Customisation and Configuration M55242 Course?

The Microsoft Dynamics 365 Customisation and Configuration M55242 Course is designed for professionals aiming to specialise in customising and configuring Dynamics 365 solutions to meet specific business needs. Here are some of the professionals who can benefit from attending the course:

  • Dynamics 365 Consultants
  • Dynamics 365 Administrators
  • Solution Architects
  • Business Analysts
  • CRM Developers
  • Technical Consultants

Prerequisites of the Microsoft Dynamics 365 Customisation and Configuration M55242 Course

There are no formal prerequisites to attend the Microsoft Dynamics 365 Customisation and Configuration M55242 Course. However, a basic understanding of Microsoft Dynamics 365 would be beneficial.

Microsoft Dynamics 365 Customisation and Configuration M55242 Course Overview

Dynamics 365 Training introduces the capabilities of Microsoft Dynamics 365, emphasising its integral role in optimising business processes. As technology advances, understanding this platform becomes crucial for maintaining competitive business operations and enhancing workflow efficiency.

Mastering this subject is vital for IT professionals and Business Analysts aiming to leverage Dynamics 365 for streamlined operations. The Dynamics 365 Certification is particularly beneficial for those involved in system configuration and customisation, facilitating a more profound integration of the platform into their business strategies.

This 3-day training provided by the Knowledge Academy equips delegates with essential skills in configuration and customisation. Through comprehensive Dynamics 365 Courses, participants will gain hands-on experience, preparing them to implement and manage the Dynamics 365 environment effectively.

Course Objectives

  • To understand the core functionalities of Dynamics 365
  • To learn how to customise and configure the system settings
  • To gain skills in creating and managing Dynamics 365 components
  • To prepare for the Microsoft Dynamics 365 Certification
  • To apply best practices in Dynamics 365 deployment and management

Upon completion of this training, delegates will be equipped with the knowledge and practical skills necessary for optimising and customising Dynamics 365, enhancing their professional capabilities in managing the platform.

Please note the exam for this course has been retired by Microsoft.

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What’s included in this Microsoft Dynamics 365 Customisation and Configuration M55242 Course?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack
Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.
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Train Your Workforce

Looking for Microsoft Dynamics 365 Customisation and Configuration M55242 in-house or onsite training Edinburgh. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

Approved supplier to 1,276,803 organisations

The Knowledge Academy is an approved training supplier to 1,276,803 organisations across the UK, Europe, North America and Australia, so most buyers can book through their existing purchasing process with no new supplier setup.

Our Edinburgh venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

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Ways to take Microsoft Dynamics 365 Customisation and Configuration M55242 in Edinburgh

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

3 days · next Mon 7 Dec 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

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Package deals for Microsoft Dynamics 365 Customisation and Configuration M55242 in Edinburgh

Our training experts have compiled a range of course packages on a variety of categories in Microsoft Dynamics 365 Customisation and Configuration M55242, to boost your career. The packages consist of the best possible qualifications with Microsoft Dynamics 365 Customisation and Configuration M55242, and allows you to purchase multiple courses at a discounted rate.

Microsoft Dynamics 365 Customisation And Configuration M55242 | Microsoft Dynamics 365 in Edinburgh FAQs

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a cloud-based business applications service developed by Microsoft.

Who should attend this course?

This Microsoft Dynamics 365 Customisation and Configuration M55242 Training course is ideal for anyone who wants to gain in-depth knowledge about the customisation and configuration in Microsoft Dynamics 365.

What are the benefits of Microsoft Dynamics 365 for businesses?

Increases flexibility and reduces costs, provides intelligent and native insights, boosts productivity, helps to improve security and compliance, etc.

How characteristics of Microsoft Dynamics 365 helps?

Characteristics of Microsoft Dynamics helps professionals and businesses to enhance social engagement for better customer service, seamless connectivity between departments for better output, valuable insights from Business Intelligence (BI) and analytics.

How will this Microsoft Dynamics 365 Customisation and Configuration Training M55242 course can benefit my career?

Pursuing this Microsoft Dynamics 365 Customisation and Configuration M55242 Training course will provide you with the knowledge required to attain many greater designations such as senior technical lead, Dynamics CRM developer, System Administrators, and many other designations.

What will I learn from this Microsoft Dynamics 365 Customisation and Configuration M55242 Training course?

Attending this Microsoft Dynamics 365 Customisation and Configuration M55242 Training course will lead you to gain information regarding the different relationship types, differences between unmanaged and managed solutions, etc. You will also learn to add data and action steps to a business process flow, customise the main, quick view, quick create and card forms, how to add and administer components in a solution, and many other important concepts.

Please note the exam for this course has been retired by Microsoft

Please note the exam for this course has been retired by Microsoft

What is the cost/training fees for Microsoft Dynamics 365 Customisation and Configuration M55242 in Edinburgh?

The training fees for Microsoft Dynamics 365 Customisation and Configuration M55242 in Edinburgh starts from £3495

Which is the best training institute/provider of Microsoft Dynamics 365 Customisation and Configuration M55242 in Edinburgh?

The Knowledge Academy is one of the Leading global training provider for Microsoft Dynamics 365 Customisation and Configuration M55242.

What are the best Microsoft Dynamics 365 Training courses in Edinburgh?

Please see our Microsoft Dynamics 365 Training courses available in Edinburgh

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