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This course will cover the following content:
Module 1: Communication Skills
Effective Interpersonal Communication
Understanding the Environment
Delivering and Receiving Feedback
Handling Difficult Conversations
Active Listening and presentations
Non-verbal and verbal Communication
Written and Oral Communication
Module 2: Conflict
Interpersonal and Organisational Conflict Resolution
Module 3: Creativity and Innovation
Customer service and support
Module 4: Employee Wellbeing
Assisting the employees
Safety and wellness of the employees
Violence Detection and Prevention
Module 5: Ethics
Inquiry and questions
Module 6: Group Dynamics
Group Problem Solving and Decision Making
Learn to Lead Groups and Meetings
Module 7: Leadership Training
Common Employment Laws
Dealing with Ineffective Managers
Learn about effective Decision Making
Demonstrating Integrity and Courage in employees
Managing Day-to-Day Employee Performance
Managing High Potential talented Employees
Managing in Tough Times
Strategic Leadership and Thinking
Supervision and management
Module 8: Performance Management
Goal Setting and Feedback
Performance Development, Improvement, Measurement, and Planning
Module 9: Project Management Training
Plan-Do-Study-Act Cycle for Continuous Improvement
Problem Solving & Lean Concepts
Module 10: Executive Training
Employee Empowerment and Involvement
Team Building Activities
Team Performance Management
This 1 day Senior Management Training course aims to teach delegates effective management methods that will allow individuals to develop their own style of management that works for both their organisations and their teams. This course will act as an overview for senior managers and will touch on: communication skills, Leadership training, conflict management, and performance management.
This course comes under the topic of Management Training, which is comprised of a range of courses that aim to develop the management style of individuals. These training courses are valid in any industry, and therefore extremely transferable.
This course is designed for individuals in Senior Management roles who would like to strengthen their skills or develop further into a higher role within the company.
There are no prerequisites for enrolling on this Senior Management Training course.
There is no examination for this Senior Management Training course, completion will be based on full participation and attendance of the course.
We have the guaranteed best price for our courses in the industry
Resources are included for a comprehensive learning experience
Flexible delivery methods are available depending on your learning style