Employee Dispute Resolution Course Overview

Employee Dispute Resolution Masterclass Course Outline

Module 1: Introduction to Employee Dispute Resolution

  • What is Employee Dispute Resolution?
  • Model EDR Plan
  • What are the Options for Resolution Under the Model EDR Plan?

Module 2: Procedural Rights and Protections

  • Confidentiality
  • Impartiality
  • Other Procedural Rights and Protections

Module 3: EDR Coordinators

  • What is an EDR Coordinators?
  • Important Qualities of an ERD Coordinators
  • Who Should be an EDR Coordinators

Module 4: EDR Process

  • Informal Advice
  • Assisted Resolution
  • Informal Advise and Assisted Resolution Checklists for EDR Coordinators
  • Formal Complaint
  • EDR Coordinator Responsibilities
  • Employing Office Considerations

Module 5: Administration Responsibilities of the EDR Coordinator

  • Inform Employee About EDR
  • EDR Record
  • Annual Reporting

 

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Who should attend this Employee Dispute Resolution Masterclass?

The Employee Dispute Resolution Masterclass is a training course that teaches the skills and knowledge necessary to effectively resolve workplace disputes. The course is suitable for a variety of professionals, including:

  • Human Resources Managers
  • Lawyers
  • Business Owners
  • Mediators
  • Labor Relations Experts
  • Legal Professionals
  • Business Owners

Prerequisites of the Employee Dispute Resolution Masterclass

There are no formal prerequisites for this Employee Dispute Resolution Masterclass.

Employee Dispute Resolution Masterclass Course Overview

Employment Dispute Resolution (EDR) provides a broad range of workplace dispute resolution options to state agencies and employees, ensuring that workplace conflict is resolved under the commonwealth's human resource policy and associated law. It helps individuals develop positive work relationships, increase their ability to communicate effectively with a diverse range of co-workers, and manage the communication issues that are frequently at the heart of the organisational conflict. Employee Dispute Resolution skills are crucial for every organisation to maintain a productive and motivated workforce. Pursuing this training course will help individuals excel in highly reputed jobs and upgraded salaries.

In this 1-day Employee Dispute Resolution Masterclass, delegates will understand the roles and responsibilities of the EDR coordinator. During this training, delegates will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc. Our highly professional trainer with years of experience in teaching will conduct this training course and help you get a complete understanding of Employee Dispute Resolution.

They will also cover various essential topics such as:

  • Employee Dispute Resolution (EDR)
  • Model EDR plan
  • EDR coordinators
  • EDR process
  • Annual reporting
  • Assisted resolution

At the end of this training, delegates will be able to become effective EDR coordinators within an organisation successfully. They will also be able to develop a positive work environment and build a strong communication channel that helps organisations resolve conflicts.

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What’s included in this Employee Dispute Resolution Masterclass?

  • World-Class Training Sessions from Experienced Instructors 
  • Employee Dispute Resolution Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Employee Dispute Resolution Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Employee Dispute Resolution Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Employee Dispute Resolution Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Employee Dispute Resolution Course sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Employee Dispute Resolution Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our Employee Dispute Resolution Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Employee Dispute Resolution Course FAQs

Employment Dispute Resolution (EDR) offers various workplace dispute resolution options to state agencies and their employees.
There are no formal prerequisites for attending this Employee Dispute Resolution Masterclass.
This course is ideal for anyone who wants to resolve conflicts within an organisation efficiently.
Empathy, active listening and communication, forgiveness, and impartiality are the essential skill of conflict resolution.
Develop strong communication channels, implement team building activities, build positive work relationships, create an environment that encourages participation, and provide conflict mediation training for leaders are the essential ways to reduce conflict within an organisation.
This course is [ ] day(s)
Listen first, take your own emotions out of the equation, agree on facts, maintain a good relationship, demonstrate emotional intelligence, and nonverbal communication cues are tips for successful conflicts resolution.
In this training, you will learn various concepts such as introduction to EDR, model EDR plan, confidentiality, impartiality, EDR coordinator responsibilities, employing office considerations, etc.
The training fees for Employee Dispute Resolution Course certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for Employee Dispute Resolution Course.
Please see our Management Courses courses available in the United Kingdom
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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