Nearby Locations include:
- Wynyard
- Claxton
- Wolviston
- Cowpen Bewley
- Brierton
- Newton Bewley
- Norton
- Carlton
- Fairfield
- Elton
- Bradbury
- Sedgefield
- Thornaby
- Winterton
- Ingleby Barwick
- Fishburn
- Bishopton
- Eaglescliffe
- Hartburn
- Mordon
ITIL® 5 Experience is ideal for professionals who want to strengthen their understanding of experience-led product and service management in digital environments. It is particularly suitable for those involved in designing, delivering, and improving service experiences across modern IT and business landscapes, including:
Learners must complete the ITIL® Version 5 Foundation before attending ITIL® Version 5 Experience. Those who have completed the ITIL ® 4 Foundation are required to complete the ITIL® Version 5 Bridge Course prior to progressing to this Experience module.
ITIL® Version 5 Experience focuses on applying experience-led thinking to improve how digital products and services are delivered and perceived. It explains how experience insights support value co-creation, strengthen service relationships, and enhance outcomes across value streams.
This 2-Day course offered by The Knowledge Academy equips delegates with the knowledge required to apply ITIL experience management principles in real-world service environments. Delegates will learn how to interpret experience signals, map stakeholder roles, and implement structured improvement approaches to enhance service outcomes.
The ITIL Version 5 Foundation Certification Course is already available. Please check it out to get started on the ITIL Certification pathway.

To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
Nearby Locations include:
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 5 Experience Certification. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Scalable Training Delivery
Access ITIL® 5 Experience Certification in Teesside delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.
Master ITIL® 5 Experience Certification with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.
Structured Yet Flexible Learning
Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.
Engaging & Interactive Training
Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 Experience Certification industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.
Expert-Led Course
Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.
Global Training Accessibility
Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.
Learn ITIL® 5 Experience Certification through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.
Flexible Learning
Access ITIL® 5 Experience Certification resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.
Expert-Developed Content
Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.
Global Training Provider
Access ITIL® 5 Experience Certification in Teesside from a trusted global training provider delivering consistent learning to professionals worldwide.
Cost-Effective Training
Benefit from the cost-effective ITIL® 5 Experience Certification that delivers high-quality course content without compromising learning outcomes.
Interactive LMS
Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.
Experience the most sought-after learning style with The Knowledge Academy's ITIL® 5 Experience Certification Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 5 Experience Certification sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITIL® 5 Experience Certification Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our ITIL® 5 Experience Certification offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
To help and support our clients we are providing a limited number of 250 daily discount codes.Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Experience Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Experience Certification, and allows you to purchase multiple courses at a discounted rate.
ITIL® Version 5 Product refers to the latest evolution of the ITIL framework that integrates modern product and service management with digital, experience-led, and value-focused practices to support organisations operating in complex, technology-driven environments.
ITIL® Version 5 Experience Training is designed for professionals involved in service design, product management, experience management, and digital transformation who want to apply experience-led thinking within modern IT and business environments.
ITIL® 5 Experience Training is scheduled to begin on 12 March 2026. For further registration and scheduling information, please contact us.
Yes. Learners must complete the ITIL® Version 5 Foundation. Those who hold the ITIL® 4 Foundation are required to complete the ITIL® Version 5 Bridge Course before progressing. If needed, learners can check out our ITIL® Version 5 Foundation training to meet this requirement.
The training fees for ITIL® 5 Experience Certification in Teesside starts from £1995
The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Experience Certification.
Please see our ITIL® Certification Training courses available in Teesside
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Recognised by leading certification bodies, we deliver training you can trust.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Waterclose
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