Course information

ITIL® 4 Foundation Exam Resit Outline

The ITIL 4 Foundation exam has the following outcomes:

  • Understand the key concepts of service management
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL service value system
  • Understand the activities of the service value chain, and how they interconnect
  • Know the purpose and key terms of 15 ITIL practices
  • Understand 7 ITIL practices

Show moredowndown

Who should attend this ITIL® 4 Certification Course?

This ITIL® 4 Foundation Exam Resit Certification is intended for individuals who:

  • Previously attempted the exam
  • Needs refresher training
  • IT Professionals

Prerequisites of the ITIL® 4 Foundation Exam Resit

For this ITIL® 4 Foundation Exam Resit, delegates must have previously completed the ITIL® 4 Foundation Training Course and attempted the exam at least once. A thorough understanding of the ITIL® 4 Foundation syllabus is crucial.

 

ITIL® 4 Foundation Exam Resit Course Overview

ITIL 4 Foundation introduces the ITIL 4 framework and shows how it can be used to improve IT service management. It explains the guiding principles of Service Management, the four dimensions, and how it ITIL 4 works with Lean, Agile and DevOps. It’s also a prerequisite for other ITIL 4 certifications. This ITIL Certification, allows candidates who have previously completed the ITIL® 4 Foundation Course to attempt the exam again.

Show moredowndown

What's included in this ITIL® 4 Training Course?

  • ITIL® 4 Foundation Examination
  • PDUs
  • Certificate

ITIL® 4 Foundation Exam Information

The ITIL® 4 Foundation Certification Training Course introduces the core concepts and principles of ITIL® 4, equipping them with a foundational understanding of the IT Service Management framework and its modern, agile, and end-to-end service lifecycle management practices. 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65% or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Why choose us

Our Southampton venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Southampton is the largest city in Hampshire, England. It is located 75 miles away from London and lies at the north end of Southampton Water in the confluence of the River Test and River Itchen. Southampton has a population of around 250,000 people. Southampton is famous for its link with the RMS Titanic, a passenger liner which sank in the North Atlantic Ocean in 1912, and the Spitfire fighter plane. Its other World War II links come from the fact it was one of the largest departure points for D-Day but recently, it is the home port to a large number of cruise ships across the world.

Other large employers in Southampton are BBC South, the NHS, Carnival UK and West Quay which was the largest city centre shopping complex in Europe when it opened. There are two universities in Southampton; The University of Southampton and Southampton Solent University. They have a collective student population of over 40,000 people. 

The University of Southampton was founded in 1982 but officially became a university by receiving its Royal Charter in 1952. It has over 22,000 students. It considers itself one of the top five universities in the UK and has been ranked in the top eighty universities in the world by the THES-QS World University Rankings. The university is famous for its research into engineering, oceanography, cancer sciences and chemistry. It houses the National Oceanography Centre which is the focus of a great deal of Natural Environment Research Council-funded research into marine life. Southampton Solent University has 17,000 students who can take a variety of educational programs on training, research and design.

The Warsash Maritime Academy also resides at Southampton Solent and provides programs and training for international shipping and oil off-shore industries. There are a number of different sixth form colleges in Southampton including Itchen College and Richard Taunton Sixth Form College. There are around 20 infant schools, 16 junior schools, 24 primary schools, 8 secondary schools, 2 academies and 5 specialised schools. As for independent schools, Southampton is home to The Gregg School and St Mary’s College.

Popular searched areas in and around Southampton include:-

  • Ashurst
  • Bishops Waltham
  • Botley
  • Bursledon
  • Chilworth
  • Fawley
  • Hamble
  • Hedge End
  • Hythe
  • Marchwood
  • Netley Abbey
  • Ocean Village
  • Shirley
  • Swanwick
  • Totton
  • Warsash
  • West End
  • Winsor
  • Woodlands

Show moredown

Address

Southampton

T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 4 Foundation Exam Resit | ITIL® 4 Training in Southampton. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ITIL® 4 Foundation Exam Resit | ITIL® 4 Training in Southampton, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ITIL® 4 Foundation Exam Resit | ITIL® 4 Training in Southampton. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITIL® 4 Foundation Exam Resit | ITIL® 4 Training in Southampton sessions.

best_trainers

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

venues

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

small_classes

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

value_for_money

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored_learning_experience

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

team_building

Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

monitor_progress

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ITIL® 4 Foundation Exam Resit | ITIL® 4 Training in Southampton FAQs

Please arrive at the venue at 8:45am.
The training fees for ITIL® 4 Foundation Exam Resit certification in Southampton starts from £995
The Knowledge Academy is the Leading global training provider for ITIL® 4 Foundation Exam Resit.
Show more down

Why choose us

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo
backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.

cross

OUR BIGGEST SPRING SALE!

Special Discounts

red-starWHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.