Course information

ISO 20121 Event Sustainability Management System Training​ Course Outline

Module 1: Introduction to ISO 20121

  • Overview
  • Scope
  • Terms and Definitions

Module 2: Context of the Organisation

  • Understanding of the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Event Sustainability Management System
  • Event Sustainability Management System
  • Sustainable Development Principles, Statement of Purpose and Values

Module 3: Leadership

  • Leadership and Commitment
  • Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Risks and Opportunities
  • Event Sustainability Objectives and How to Achieve Them

Module 5: Support and Operation

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information

Module 6: Operation

  • Operational Planning and Control

Module 7: Performance Evaluation

  • Performance Against Governing Principles of Sustainable Development
  • Internal Audit
  • Management Review

Module 8: Improvement

  • Nonconformity and Corrective Action
  • Continual Improvement

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Who should attend this ISO 20121 Event Sustainability Management System Training Course?

This ISO 20121 Event Sustainability Management System Training Course is a program designed to equip professionals with the knowledge and skills required to implement and manage sustainable practices within the events industry. This Course can be beneficial to a wide range of professionals, including:

  • Event Planners
  • Sustainability Managers
  • Venue Managers
  • Corporate Social Responsibility (CSR) Professionals
  • Environmental Managers
  • Event Marketing Professionals
  • Public Relations Specialists

Prerequisites of this ISO 20121 Event Sustainability Management System Training Course

There are no formal prerequisites for this ISO 20121 Event Sustainability Management System Training Course.

ISO 20121 Event Sustainability Management System Training Course Overview

ISO 20121 focuses on sustainable event management, emphasising integrating social, economic, and environmental aspects into event planning and execution. Its relevance lies in driving responsible practices, minimising environmental impact, and fostering sustainable events across industries, aligning with global sustainability goals.

Proficiency in ISO 20121 is crucial for Event Managers, Planners, and Sustainability Professionals. Mastering this standard enables them to create and execute events that prioritise sustainability, reduce resource consumption, minimise waste generation, and promote social responsibility, catering to the increasing demand for eco-friendly events.

The Knowledge Academy's 1-day training immerses delegates in ISO 20121 principles, offering insights into sustainable event design, stakeholder engagement, and impact assessment. Delegates learn strategies to implement sustainable practices, measure event sustainability performance, and align events with societal and environmental expectations, enhancing their capability to create impactful and sustainable events.

Course Objectives:

  • To understand the requirements and principles of ISO 20121 for event sustainability
  • To integrate sustainability into event planning and management processes
  • To assess the environmental and social impacts of events
  • To engage stakeholders for sustainable event initiatives
  • To implement strategies for resource efficiency and waste reduction
  • To measure and improve event sustainability performance

Delegates completing this course will possess comprehensive expertise in ISO 20121, enabling them to design and execute events that prioritise sustainability, reduce environmental impact, engage stakeholders effectively, and meet societal expectations.


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What’s included in this ISO 20121 Event Sustainability Management System Training Course?

  • ISO 20121 Event Sustainability Management System Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 20121 Event Sustainability Management System Training Certificate
  • Digital Delegate Pack

ISO 20121 Event Sustainability Management System Exam Information 

To achieve the ISO 20121 Event Sustainability Management System Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

Why choose us

Our Birmingham venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Birmingham is a large city in the West Midlands of England. It is the second largest and second most populous city in the UK behind London. It has an estimated population of nearly 1.2 million people. It is the ninth largest metropolitan area in Europe. The city is a major international commercial centre and an important transport, retail, events and conference hub for England. Education in the UK is a devolved matter, meaning each of the countries that constitute Great Britain each have separate systems operating under separate governments.  For example: the UK government is responsible for England, whilst the Scottish government, Welsh government and the Northern Ireland Executive are in charge of their own country.

Popular searched areas in and around Birmingham include:-

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Birmingham City Council is England's largest local education authority. It is responsible for around 450 schools including nurseries, primary schools, secondary schools and special schools. Most schools are 11-16/18 comprehensive schools while students have the choice of college or sixth form after they have sat their GCSE’s. Bishop Vesey's Grammar School, founded in 1527, is the one of the oldest and perhaps the most prestigious school in the city. Birmingham is a densely populated city for universities with five in the city. These universities are: Aston University, University of Birmingham, Birmingham City University, University College Birmingham and Newman University. There also campuses for the university of law, the BPP University and the Open University West Midlands. There are an estimated 79,000 full time students in the Birmingham area. This is more than any city outside of London in the UK. The University of Birmingham is a highly respected university and is ranked inside the top 100 universities in the world and is a top 15 university in the UK. The motto of this university is “persuasive, persistent and bold.” They claim to encourage and empower to turn their ideas into a reality in order to make things happen. The university has a tradition of innovative research and is always striving to push the boundaries. The Knowledge Academy, we offer over 50,000 classroom based training courses in the UK, including popular locations such as Birmingham.

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T: 01344203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 20121 Event Sustainability Management System Training | ISO Training in Birmingham. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 20121 Event Sustainability Management System Training | ISO Training in Birmingham, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ISO 20121 Event Sustainability Management System Training | ISO Training in Birmingham. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ISO 20121 Event Sustainability Management System Training | ISO Training in Birmingham sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ISO 20121 Event Sustainability Management System Training | ISO Training in Birmingham FAQs

ISO (International Organisation for Standardisation) is an international non-governmental organisation comprised of national standards organisations that creates and publishes a wide range of proprietary, industrial, and commercial standards.
In this ISO 20121 Training Course, there are no formal prerequisites.
This training course is ideal for anyone who wants to obtain insights into the sustainability of the event management cycle.
ISO 20121 is an international standard that describes the methods that event organisations must implement to increase the sustainability of their services, goods, and general operations.
ISO 20121 provides a framework for recognising and mitigating potentially negative social, economic, and environmental implications of events and capitalising on more favourable outcomes through enhanced planning and processes.
Pursuing this ISO 20121 Training Course, you will be able to evaluate the performance against governing principles of sustainable development. They will also be able to monitor, measure, analyse and evaluate the performance done by the employees. By implementing the obtained information in the organisations, it will help them to improve their profitability and build better client, supplier, and community relations.
The training fees for ISO 20121 Event Sustainability Management System Training certification in Birmingham starts from £1495
The Knowledge Academy is the Leading global training provider for ISO 20121 Event Sustainability Management System Training.
Please see our ISO Certification courses available in Birmingham
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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