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Course Information

ISO 20121 Event Sustainability Management System Training​ Course Outline

Module 1: Introduction to ISO 20121

  • Scope
  • Terms and Definitions

Module 2: Context of the Organisation

  • Understanding of the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Event Sustainability Management System
  • Event Sustainability Management System
  • Sustainable Development Principles, Statement of Purpose and Values

Module 3: Leadership

  • Leadership and Commitment
  • Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Risks and Opportunities
  • Event Sustainability Objectives and How to Achieve Them

Module 5: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented information

Module 6: Operation

  • Operational Planning and Control
  • Dealing with Modified Activities, Products or Services
  • Supply Chain Management

Module 7: Performance Evaluation

  • Performance Against Governing Principles of Sustainable Development
  • Monitoring, Measurement, Analysis and Evaluation
  • Internal Audit
  • Management Review

Module 8: Improvement

  • Nonconformity and Corrective Action
  • Continual Improvement

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In this ISO 20121 Training Course, there are no formal prerequisites.


This training course is ideal for anyone who wants to obtain insights into the sustainability of the event management cycle.

ISO 20121 Event Sustainability Management System Training Course Overview

ISO (International Organisation for Standardisation) is a global federation of national standard-setting organisations. ISO 20121:2012 establishes the standards for an event sustainability management system to sort of events or event-related activities, as well as guidelines on how to comply with those requirements. Implementing ISO 20121 into the events will not only improve the environment but will also create a foundation for the organisation to become more profitable and competitive. It also assists the organisations in the upgradation of employee retention and reduces costs by better management of materials, waste reduction and energy management.

In this 1-day ISO 20121 Training Course, delegates will gain in-depth knowledge to implement, establish, maintain and improve an event sustainability management system. Delegates will learn to determine the scope of the event sustainability management system. Our highly expert trainer with abundant knowledge will teach the delegates to provide a management system to assist event organisers in achieving economic, environmental, and social advantages by decreasing their event's environmental effect.

It also accommodates the delegates with the various knowledgeable concepts, such as:

  • Leadership and commitment
  • Policy
  • Nonconformity and corrective action
  • Continual improvement
  • Supply chain management

At the end of this training course, delegates will be able to understand the needs and expectations of interested parties. They will also be able to get familiar with the event sustainability objectives and the procedure to achieve them efficiently.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ISO 20121 Event Sustainability Management System Training FAQs


ISO (International Organisation for Standardisation) is an international non-governmental organisation comprised of national standards organisations that creates and publishes a wide range of proprietary, industrial, and commercial standards.
In this ISO 20121 Training Course, there are no formal prerequisites.
This training course is ideal for anyone who wants to obtain insights into the sustainability of the event management cycle.
ISO 20121 is an international standard that describes the methods that event organisations must implement to increase the sustainability of their services, goods, and general operations.
ISO 20121 provides a framework for recognising and mitigating potentially negative social, economic, and environmental implications of events and capitalising on more favourable outcomes through enhanced planning and processes.
Pursuing this ISO 20121 Training Course, you will be able to evaluate the performance against governing principles of sustainable development. They will also be able to monitor, measure, analyse and evaluate the performance done by the employees. By implementing the obtained information in the organisations, it will help them to improve their profitability and build better client, supplier, and community relations.
The price for ISO 20121 Event Sustainability Management System Training certification in the United Kingdom starts from £895
The Knowledge Academy is the Leading global training provider for ISO 20121 Event Sustainability Management System Training.
Please see our ISO Training courses available in the United Kingdom

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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