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ISO Training

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ISO 56002 Innovation Management System Training Course Outline

Module 1: Introduction to ISO 56002

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Context of the Organisation

  • Understanding the Organisation and Its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Innovation Management System
  • Establishing the Innovation Management System

Module 3: Leadership

  • Leadership and Commitment
  • Innovation Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Opportunities and Risks
  • Innovation Objectives and Planning to Achieve them
  • Organisational Structures
  • Innovation Portfolios

Module 5: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information
  • Tools and Methods
  • Strategic Intelligence Management
  • Intellectual Property Management

Module 6: Operations

  • Operational Planning and Control
  • Innovation initiatives
  • Innovation Processes

Module 7: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Internal Audit
  • Management Review

Module 8: Improvement

  • General
  • Deviation, Nonconformity, and Corrective Action
  • Continual Improvement

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Prerequisites 

There are no formal prerequisites in this ISO 56002 Innovation Management System Training course.

Audience

This ISO 56002 Innovation Management System Training course provided by The Knowledge Academy is ideal for anyone who wants to learn about the establishment, implementation, maintenance, and continual improvement of an Innovation Management System for use in organisations.

ISO 56002 Innovation Management System Training​ Course Overview

ISO 56002:2019 is a global guidance standard for "all kinds of organisations" that want to establish and maintain an Innovation Management System (IMS). The process by which businesses recognise the value of new products, services, or business models, for example, is known as innovation. ISO 56002 focuses on organisations that want to improve their understanding of a holistic Innovation Management System and strive for long-term success through innovation activities. This standard also addresses users and customers who want to have confidence in an organisation's ability to innovate, innovation management trainers, consultants, auditors, policymakers, and their support programmes for society and the economy. Individuals with innovative ideas or innovation skills can work in highly paid job roles in multinational companies.

In this 2-day ISO 56002 Innovation Management System Training course, delegates will learn about the interest and needs of the organisation's stakeholders or interested parties. Delegates will thoroughly understand the scope of the innovation management system, innovation objectives and planning to achieve them, etc. Our highly skilled and professional trainer will conduct this training with years of experience teaching ISO Standard courses.

Course Objectives

  • To understand the needs and expectations of interested parties
  • To learn the organisational roles, responsibilities, and authorities effectively
  • To become familiar with the organisational structures and innovation portfolios
  • To gain an in-depth understanding of intellectual property management
  • To acquire skills in establishing the innovation management system

After attending this training course, delegates will be able to use the ISO 56002 standard as a tool for verifying innovation projects and a benchmark for validating innovation services. They will also be able to reduce costs and waste and increase productivity and resource efficiency in their organisations.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 50001 Energy Management Systems Training​ Course Outline

Module 1: Understanding ISO 50001

  • ISO 50001 as Certified Management System
  • Energy as Part of Integrated Management and of Sustainability
  • Energy for Nonengineers

Module 2: Megatrends and Background Theory

  • Scarcity of Energy Resources and Global Warming
  • Internalising External Costs
  • Green Energy Technology and New Markets
  • IT and Energy
  • Public Awareness, Legitimacy, and Disclosure

Module 3: ISO and Business

  • Cross-Reference Table ISO 50001 and Business Administration
  • Corporate Ethics and Strategic Planning
  • Compliance Management
  • Management Accounting
  • Investment Appraisal
  • Human Resources Management
  • Quality Management
  • Procurement of Energy
  • Logistics and Supply Chain Management
  • Facility Management
  • Production Planning and Production
  • Green IT
  • Control and Audits

Module 4: Outlook

  • Implementing ISO 50001 as a Project of Change Management
  • Approach to Energy-Oriented Business Administration

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Prerequisites

There are no formal prerequisites for attending this ISO 50001 Energy Management Systems Training course.

Audience

This ISO 50001 Energy Management Systems Training course is ideal for anyone who wants to get in-depth knowledge about ISO 50001 and Energy Management System (EnMS).

ISO 50001 Energy Management Systems Training​ Course Overview

ISO 50001 (International Organisation for Standardisation 50001) is a voluntary standard that specifies standards for designing, implementing, and maintaining an Energy Management System (EnMS). It highlights an organisation's commitment to continuous development in energy management, allowing them to improve their energy performance in respective sectors while also ensuring that relevant legislation and regulatory obligations are satisfied. This standard's goal is to assist companies in continuously reducing their energy usage and energy expenses, and greenhouse gas emissions. Attending this ISO 50001 Energy Management Systems Training course will help upgrade learners’ skills in maintaining an ISO energy management system in their organisations. It will help learners to achieve various top job profiles as Industrial Sustainability Environment and Energy System Specialists in prominent organisations.

The Knowledge Academy’s 1-day ISO 50001 Energy Management Systems Training course is designed to enlighten and give an in-depth knowledge of the ISO 50001 standard. During this training course, delegates will learn about public awareness, legitimacy, and disclosure in the ISO 50001. They will also get elaborated information to use the existing energy-consuming assets better and help prioritise the implementation of energy-efficient technology. Our highly expert and experienced trainer will conduct this training course and help delegates gain the necessary understanding of implementing a successful Energy Management System (EnMS) as per the ISO 50001 standard.

It also provides delegates with other riveting concepts, such as:

  • IT and energy
  • Energy for nonengineers
  • Green IT
  • Control and audits
  • Facility management

At the end of this training course, delegates will gain insights into the logistics and supply chain management concept deeply enough to make them understand its importance in the ISO 50001. Delegates will be able to learn the corporate ethics and strategic planning to identify corrective measures and potential improvements for the plans implemented in the ISO 50001.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 10218-1 Robots and Robotic Devices Training Course Outline

Module 1: Introduction to ISO 10218

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Hazards Identification and Risk Assessment

  • Requirements
  • Task Identification
  • Hazard Identification
  • Risk Reduction

Module 3: Design Requirements and Protective Measures

  • General Requirements
  • Actuating Controls
  • Safety-Related Control System Performance (Hardware/Software)
  • Robot Stopping Functions
  • Speed Control
  • Operational Modes
  • Pendant Controls
  • Control of Simultaneous Motion
  • Collaborative Operation Requirements
  • Singularity Protection
  • Axis Limiting
  • Movement Without Drive Power
  • Provisions for Lifting
  • Electrical Connectors

Module 4: Verification and Validation of Safety Requirements and Protective Measures

  • General
  • Verification and Validation Methods
  • Required Verification and Validation

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Prerequisites

There are no formal prerequisites to attend this ISO 10218 Training course.

Audience

This ISO 10218 Training course provided by The Knowledge Academy is suitable for anyone who wants to gain in-depth knowledge of discovering hazards from industrial robots.

ISO 10218-1 Robots and Robotic Devices Training​ Course Overview

ISO (International Organisation for Standardisation) is a non-profit organisation that produces standards to assure the quality, safety, and efficiency of products, services, and systems. ISO 10218-1 defines criteria and recommendations for industrial robots' inherent safety design, protective measures, and information. It outlines the basic risks connected with robotics and specifies the conditions for eliminating and reducing the risks arising in the process. Delegates will equip knowledge about typical dangers and risk-reducing methods that may be used to make these systems safer while maintaining their availability and productivity. This training will provide the ability to develop and validate solutions to reduce risks and determine hazards. Attending this ISO 10218-1 Robots Training course will help delegates to gain quick prominent professional growth and expand career opportunities in their work field.

This 1-day ISO 10218-1 Robots Training course covers all the essential topics by which delegates will become fully familiar with the safety requirements for industrial robots. Delegates will get to know about hazards identification and risk assessment, actuating controls, verification, and validation of safety requirements and protective measures, and other terms and definitions which come under ISO 10218. Our highly professional trainer with years of experience in teaching such courses will conduct this training course and will help you get a complete understanding of this course.

It also accommodates delegates with other interesting topics, such as:

  • Introduction to ISO 10218
  • Control of simultaneous motion
  • Collaborative operation requirements
  • Axis limiting
  • Electrical connectors

At the end of this ISO 10218-1 Robots Training course, delegates will be able to recognise the hazards associated with robots. They will also be able to determine the protective measures by assessing risks.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 20121 Event Sustainability Management System Training​ Course Outline

Module 1: Introduction to ISO 20121

  • Scope
  • Terms and Definitions

Module 2: Context of the Organisation

  • Understanding of the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Event Sustainability Management System
  • Event Sustainability Management System
  • Sustainable Development Principles, Statement of Purpose and Values

Module 3: Leadership

  • Leadership and Commitment
  • Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Risks and Opportunities
  • Event Sustainability Objectives and How to Achieve Them

Module 5: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented information

Module 6: Operation

  • Operational Planning and Control
  • Dealing with Modified Activities, Products or Services
  • Supply Chain Management

Module 7: Performance Evaluation

  • Performance Against Governing Principles of Sustainable Development
  • Monitoring, Measurement, Analysis and Evaluation
  • Internal Audit
  • Management Review

Module 8: Improvement

  • Nonconformity and Corrective Action
  • Continual Improvement

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Prerequisites

In this ISO 20121 Training Course, there are no formal prerequisites.

Audience

This training course is ideal for anyone who wants to obtain insights into the sustainability of the event management cycle.

ISO 20121 Event Sustainability Management System Training Course Overview

ISO (International Organisation for Standardisation) is a global federation of national standard-setting organisations. ISO 20121:2012 establishes the standards for an event sustainability management system to sort of events or event-related activities, as well as guidelines on how to comply with those requirements. Implementing ISO 20121 into the events will not only improve the environment but will also create a foundation for the organisation to become more profitable and competitive. It also assists the organisations in the upgradation of employee retention and reduces costs by better management of materials, waste reduction and energy management.

In this 1-day ISO 20121 Training Course, delegates will gain in-depth knowledge to implement, establish, maintain and improve an event sustainability management system. Delegates will learn to determine the scope of the event sustainability management system. Our highly expert trainer with abundant knowledge will teach the delegates to provide a management system to assist event organisers in achieving economic, environmental, and social advantages by decreasing their event's environmental effect.

It also accommodates the delegates with the various knowledgeable concepts, such as:

  • Leadership and commitment
  • Policy
  • Nonconformity and corrective action
  • Continual improvement
  • Supply chain management

At the end of this training course, delegates will be able to understand the needs and expectations of interested parties. They will also be able to get familiar with the event sustainability objectives and the procedure to achieve them efficiently.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 15189 Requirements for Quality and Competence Training​ Course Outline

Module 1: Introduction to ISO 15189

  • Scope
  • Terms and Definitions

Module 2: General Requirements

  • Impartiality
  • Confidentiality
  • Requirements Regarding Patients

Module 3: Structural and Governance Requirements

  • Legal Entity
  • Laboratory Director
  • Laboratory Activities
  • Structure and Authority
  • Objectives and Policies
  • Risk Management

Module 4: Resource Requirements

  • General
  • Personnel
  • Facilities and Environmental Conditions
  • Equipment
  • Equipment Calibration and Metrological Traceability
  • Reagents and Consumables
  • Service Agreements
  • Externally Provided Products and Services

Module 5: Process Requirements

  • Pre-Examination Processes
  • Examination Processes
  • Post Examination Processes
  • Nonconforming Work
  • Control of Data and Information Management
  • Continuity and Emergency Preparedness Planning

Module 6: Management System Requirements

  • General Requirements and Options
  • Management System Documentation
  • Control of Management System Documents
  • Control of Records
  • Action to Address Risks and Opportunities
  • Improvement
  • Corrective Action
  • Evaluations
  • Management Reviews

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Prerequisites

In this ISO 15189 Requirements for Quality and Competence training course, there are no formal prerequisites.

Audience

This training course is suitable for anyone who wants to expand their expertise in developing the quality management systems used by medical laboratories.

ISO 15189 Requirements for Quality and Competence Training​ Course Overview

ISO 15189 Standard specifies the requirements for medical labs' quality and competence. Medical laboratories can use this international standard to establish their quality management systems and measure their own competence. This training course will provide information about the utilisation of ISO 15189 by laboratory clients, governing agencies, and accreditation bodies to certify or recognise the competence of medical laboratories. By implementing the ISO 15189 standard delegates will ensure the accuracy of medical test findings and at the same time check the validity in a timely way from the laboratory. Holding the ability and knowledge to handle all the medical laboratory systems can lead the delegates to attain numerous job positions like Quality Assurance Managers, Laboratory Assistant Quality Assurance Managers, Senior Executive Assistant Managers, and various highly skilled job roles.

In this 1-day ISO 15189 Requirements for Quality and Competence training course, delegates will get equipped with all the important topics by which they will become fully familiar with the requirements for quality and competence in medical laboratories. Delegates will acquire knowledge about the objectives and policies to promote the welfare of patients through confidence in the quality and competence of medical laboratories. Our expert and highly skilled trainer will conduct this training course to fulfil the requirements for the medical laboratory to plan and implement the ways to identify the actions to address risks and opportunities.

Course Objectives:

  • Learn to assess the present state of a laboratory's operations, equipment, staff, and service quality.
  • Enable professionals to develop the skills needed to drive ISO 15189 implementation in medical laboratories.
  • Become acquainted with robust quality management to improve the credibility of the medical laboratory.
  • Get familiar with all the responsibilities of the organisations and management in the Quality Management System.

After attending this ISO 15189 Training course, delegates will be able to identify the requirements for the of quality and competence of medical laboratories for the better working of the system. They will also be able to confirm or recognise the competence of medical laboratories by laboratory users and regulatory authorities.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 37301 Compliance Management Systems Lead Auditor Training​ Course Outline

Module 1: Introduction to ISO 37301

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Overview of Compliance

  • What is Compliance?
  • Compliance Types

Module 3: Compliance Department

  • What is Compliance Monitoring?
  • Department Members
  • Functions of Compliance Officer
  • Common Areas of Compliance

Module 4: Compliance Management System (CMS)

  • Compliance Management
  • Compliance Management System
  • Elements
  • Who is Responsible for Compliance Management?
  • Risk-Based Compliance Management Solutions

Module 5: Context of the Organisation

  • Understanding the
    • Organisation and its Context
    • Needs and Expectations of Interested Parties
  • Determining the Scope of the Compliance Management System
  • Compliance
    • Management System
    • Obligations
    • Risk Assessment

Module 6: Leadership

  • Leadership and Commitment
  • Compliance Policy
  • Roles, Responsibilities, and Authorities

Module 7: Planning

  • Actions to Address Risks and Opportunities
  • Compliance Objectives and Planning to Achieve Them
  • Planning of Changes

Module 8: Compliance Audit

  • Purpose
  • How are Compliance Audits Conducted?
  • Internal Vs Compliance Audit
  • Compliance Audit Procedures
  • Understanding Compliance Auditing
  • General Principles

Module 9: Compliance Audit Plan

  • Audit Universe and Annual Compliance Audit Plans
  • Apex Auditable Entities and Audit Units
  • Risk Profiling
  • Annual Compliance Audit Plans
    • Preparing
    • Components

Module 10: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information

Module 11: Operation

  • Operational Planning and Control
  • Establishing Controls and Procedures
  • Raising Concerns
  • Investigation Processes

Module 12: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Internal Audit
  • Management Review

Module 13: Planning Compliance Audits

  • Planning for Individual Compliance Audits
  • Scope of Audit
  • Compliance Audit Objectives
  • Criteria
  • Materiality
  • Risk Assessment
  • Compliance Auditing in Digital Environment
  • Team Composition
  • Intimation to the Auditable Entity

Module 14: Create Effective Compliance Programme

  • Key Elements of an Effective Compliance Programme
  • Determine Your Compliance Management System
  • Consequences of Non-Compliance
  • Reduce Risk
  • Steps to Create an Effective Compliance Programme

Module 15: Compliance Monitoring

  • Monitoring and Auditing
  • Framework for Monitoring
  • Monitoring Techniques

Module 16: Improvement

  • Continual Improvement
  • Nonconformity and Corrective Action

Module 17: Compliance Auditor

  • Who is a Compliance Auditor?
  • Responsibilities
  • Requirements

Module 18: Conducting Compliance Audits

  • Audit Evidence
  • Gathering and Evaluating Evidence
  • Documentation
  • Communication with the Auditable Entity

Module 19: On-Site Audit Activities

  • Opening Meeting
  • Document Review
  • Detailed Site Inspection
  • Staff Interview
  • Review Audit Evidence
  • Closing Meeting

Module 20: Reporting Compliance Audits

  • Introduction
  • Forms and Content of Reports
    • Inspection Reports
    • Departmental Appreciation Note
    • Compliance Audit Report
  • Follow Up

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Prerequisites

There are no formal prerequisites in this ISO 37301 Lead Auditor training course.

Audience

This training course is suitable for anyone who wants to gain in-depth knowledge of ISO 37301 Lead Auditor successfully.

ISO 37301 Compliance Management Systems Lead Auditor Training​ Course Overview

ISO 37301 Compliance Management Systems specifies requirements for developing, continually improving, and maintaining an effective compliance management system. It helps to understand compliance policies and requirements, and reviews operations to ensure to fulfil duties of business processes. A compliance management system is essential for everyone because it helps individuals to describe in detail how to configure and develop a positive culture of compliance. It enables individuals to responsible for maintaining conformity to ISO 37301 requirements in an organisation. This training course will help the delegates manage their organisation develop strong and valuable relationships with regulators and Improve business opportunities and sustainability. This obtained information will conduct their career profile and excellent gain professional growth and expand career opportunities.

In this 5-day ISO 37301 Compliance Management Systems Training course, delegates will gain comprehensive knowledge starting from the basics to advanced concepts of a compliance management system. Delegates will learn how to implement compliance audits, compliance risk assessment, operational planning, and control, etc. Our expert and highly skilled trainer will conduct this training and has years of experience in teaching this course.

Apart from these, delegates will learn the following essential concepts, such as:

  • Compliance Management System (CMS)
  • Create an effective compliance programme
  • Compliance auditor
  • Reporting compliance audits
  • Compliance monitoring

After attending this ISO 37301 Compliance Management Systems training course, delegates will be able to perform compliance management system audits by using investigation processes. They will also be able to gather and evaluate evidence in conducting compliance audits.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 31000 Risk Management Training​ Course Outline

Module 1: Introduction to ISO 31000

  • Scope
  • Terms and Definitions
  • Principles of ISO 31000 Standard

Module 2: Framework

  • General
  • Leadership and Commitment
  • Integration
  • Design
  • Implementation
  • Evaluation
  • Improvement

Module 3: Process

  • General
  • Communication and Consultation
  • Scope, Context, and Criteria
  • Risk Assessment
  • Risk Treatment
  • Monitoring and Review
  • Recording Reporting

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Prerequisites

There are no formal prerequisites for attending this ISO 31000 training course.

Audience

This training course is suitable for anyone who wants to expand their understanding of risk management and implement the ISO 31000 standard within an organisation successfully. However, it will be much more beneficial for:

  • Risk Managers
  • Compliance Managers
  • Finance Managers

ISO 31000 Risk Management Training​ Course Overview

ISO 31000 is the international standard framework based on risk management guidelines, principles, and a process for managing risk faced by the organisation. The latest standard was released in 2018 by the ISO with some fundamental considerations of important issues such as leadership, integration, etc. It supports organisations in establishing a risk strategy, achieving strategic objectives, and making the right decisions. By applying ISO 31000 standard within an organisation, they can develop a risk management strategy to effectively identify and mitigate risk. Studying this ISO 31000 training course will help learners successfully apply the useful ISO 31000 principles and guidelines to their organisation. Pursuing this training course will help them to climb up the ladder of success both in terms of value and career opportunities.

This 1-day ISO 31000 training course will provide fundamental knowledge of the risk management system necessary for delegates to manage the organisation’s risks effectively. During this training, delegates will learn various concepts such as introduction, scope, principles, terms, definition, process, evaluation, improvement, risk treatment, scope, context, and criteria, etc. Delegates will understand the scope of the ISO 31000 standard and where it can be applied. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching ISO courses.

Delegates will cover various topics such as:

  • Framework and process
  • Recording reporting
  • Communication and consultation
  • Risk assessment

At the end of this training, delegates will be able to apply principles, framework, and process of ISO 31000 standard within an organisation successfully. They will also be able to deliver better and secure services using ISO 31000 regulation.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 10001 Quality Management System Training​ Course Outline

Module 1: Introduction to ISO 10001 Standard

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Guiding Principles

  • General
  • Commitment
  • Capacity
  • Transparency
  • Accessibility
  • Responsiveness
  • Objectivity
  • Charges
  • Information Integrity
  • Confidentiality
  • Customer-Focused Approach
  • Accountability
  • Improvement
  • Competence
  • Timeliness

Module 3: Code Framework

  • Context of the Organisation
  • Establishment
  • Integration

Module 4: Planning, Design, Development, and Implementation

  • Determine Code Objectives
  • Gather and Assess Information
  • Obtain and Assess Input from Relevant Interested Parties
  • Prepare Code
  • Prepare Performance Indicators
  • Prepare Code Procedures
  • Prepare Internal and External Communication Plan
  • Determine Resources Needed
  • Implementation

Module 5: Maintenance and Improvement

  • Collection of Information
  • Evaluation of Code Performance
  • Evaluation of the Satisfaction with the Code
  • Review of the Code and Code Framework
  • Continual Improvement

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Prerequisites

There are no formal prerequisites for attending this ISO 10001 Training course.

Audience

This ISO 10001 Training course is suitable for anyone who wants to learn about developing, implementing, and maintaining a compliant and successful Quality management system.

ISO 10001 Quality Management System Training​ Course Overview

ISO 10001 is a well-defined international standard that identifies Quality Management System (QMS) requirements. ISO 10001 Quality Management System auditors are a vital part of any company which wishes to follow this ISO standard. It benefits organisations by identifying operational inefficiencies and waste, reviewing projects, determining the adequacy of internal controls, ensuring compliance with policies and regulations. In today's digital era, Quality Management System has a wide scope to work within an organisation and identify different opportunities for improvement in an organisation itself. Acquiring the essential knowledge and skills of implementing the guiding principles of the ISO 10001 standard will help individuals get better job opportunities and advance their careers.

This 1-day ISO 10001 Training course provides delegates with all the essential concepts starting from the basics and go all the way to implementing different guiding principles. Delegates will understand informative integrity, ISO 10001, scope, normative references, terms and definitions, integration, prepare code procedures, etc. Our highly expert and professional trainer with years of experience will conduct this training and provide delegates with the necessary skills and knowledge of ISO 10001 Quality Management Standard.

Apart from these, delegates will also learn the following concepts, such as:

  • Customer-focused approach
  • Code framework
  • Evaluation of code performance
  • Prepare an internal and external communication plan
  • Planning, design, development, and implementation

After attending this ISO 10001 training course, delegates will be able to obtain and assess input from relevant interested parties and improve the evaluation of satisfaction with the code. They will also be able to prepare performance indicators, code procedures, and prepare internal and external communication plans.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 38500 Training​ Course Outline

Module 1: Introduction to ISO 38500

  • Scope
  • Terms and Definitions
  • Benefits of Good Governance of IT

Module 2: Principles and Model for Good Governance of IT

  • Principles
  • Model

Module 3: Guidance for the Governance of IT

  • General
  • Principle 1: Responsibility
  • Principle 2: Strategy
  • Principle 3: Acquisition
  • Principle 4: Performance
  • Principle 5: Conformance
  • Principle 6: Human Behaviour

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Prerequisites

There are no formal prerequisites for attending this ISO 38500 Training course.

Audience

This course is ideal for anyone interested to enhance their existing knowledge of IT governance.

ISO 38500 Training​ Course Overview

ISO 38500 is an international standard developed to help with information regarding technology corporate governance. This standard will assist in gaining the experience and information needed to assist businesses in developing, implementing, and continuously upgrading a framework that complies with its guiding principles and model for strong IT governance. Delegates will grasp knowledge to enable the organisations to comprehend various business strategies, integrate them with IT strategy, and provide the business with guidance on IT governance best practices. Our highly expert trainer with years of experience will teach delegates the best business practices and relevant experience that will make them an asset to almost any type of company or organisation.

In this 1-day ISO 38500 Training course, delegates will get clear clarification of the relationship between the IT strategy and initiatives and business strategy. They will gain in-depth knowledge of producing quantifiable results in line with the framework or norms, businesses can fulfil their plan and objectives. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching will help the delegates to develop the skills required to manage risks, and promote the use of possibilities brought about by the usage of IT.

Course Objectives:

  • To gain knowledge about basic principles used for IT governance
  • To understand various business frameworks and norms in assisting organisations
  • To learn about the implementation of principles in the field of IT
  • To get familiar with the models for maintaining good governance of IT
  • To acquire the ability to direct and control the governance

After attending this training course, delegates will be proficient in implementing different principles of IT governance in an organisation. They will be able to get in-depth knowledge and ways to implement the models for the good governance of IT. 

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 56000 Innovation Management Training​ Course Outline

Module 1: Introduction to ISO 56000

  • Overview
  • Scope
  • Normative References

Module 2: Terms and Definitions

  • General Terms Related to Innovation
  • Terms Related to
    • Organisation
    • Objective
    • Knowledge
    • Intellectual Property
    • Innovation Initiative
    • Performance
    • Assessment

Module 3: Fundamental Concepts and Innovation Management Principles

  • General
    • Relational for Engaging in Innovation Activities
    • Innovation Activities in Organisations
    • Impact of Innovations
  • Fundamental Concepts
    • Innovation
    • Attributes of Innovation
    • Concepts Related to Innovation
    • Activities and Processes to Achieve Innovation
    • Innovation Management System
  • Innovation Management Principles
    • Realisation of Value
    • Future-Focused Leaders
    • Strategic Direction
    • Culture
    • Exploiting Insights
    • Managing Uncertainty
    • Adaptability
    • Systems Approach

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Prerequisites              

There are no formal prerequisites in this ISO 56000 Innovation Management Training course.             

Audience

This ISO 56000 Innovation Management Training course provided by The Knowledge Academy is ideal for anyone who wants to gain in-depth knowledge about the establishment, implementation, maintenance, and continual improvement of an Innovation Management System for use in organisations.

ISO 56000 Innovation Management Training​ Course Overview

ISO 56000 Series of International Standards on Innovation Management Systems was used to establish a strategic, structured and standardised framework for continuous improvement and sustainable success. This ISO 56000 standard supports organisations to establish, implement, maintain and continually improve an innovation management system and other innovation management standards. It helps organisations to improve their ability to effectively manage innovation activities. Adding skills of using the ISO 56000 standard will help individuals to advance their profile and easily climb the ladder of success in their profession.

In this 1-day ISO 56000 Innovation Management Training course, delegates will learn how to implement, maintain, and continually improve an innovation management system. During this training, delegates will learn various concepts such as introduction to ISO 56000, scope, normative references, terms and definitions, innovation management principles, relational for engaging in innovation activities, and many more. Our highly skilled and professional trainer will conduct this training and have years of experience teaching ISO Standard courses.

They will also learn various concepts such as:

  • Fundamental concepts of ISO 56000
  • General terms related to innovation
  • Innovation management system
  • Managing uncertainty
  • Attributes of innovation
  • Impact of innovations

At the end of this training, delegates will be able to implement innovation management principles. They will also be able to successfully implement, maintain, and continually improve an innovation management system.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 37500 Guidance on Outsourcing Training Course Outline

Module 1: Introduction to ISO 37500

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Outsourcing Introduction and Model

  • Contextual Model of Outsourcing
  • Reasons for Outsourcing
  • Risks of Outsourcing
  • Outsourcing Life Cycle Model
  • Summary of Main Outsourcing Life Cycle Outputs
  • Repeating the Outsourcing Life Cycle

Module 3: Outsourcing Governance Framework

  • General
  • Management Structure and Functions
  • Joint Governance Committees
  • Appreciation of Cultural Differences
  • Processes of Outsourcing Governance

Module 4: Outsourcing Strategy Analysis

  • What is Outsourcing Strategy Analysis?
  • Check Outsourcing Prerequisites
  • Understand Services Eligible for Outsourcing
  • Assess Organisational Impact of Outsourcing of Services
  • Outsourcing Strategy
  • Develop Initial Business Cases for Outsourcing
  • Evaluate and Decide
  • Set Up Outsourcing Project

Module 5: Initiation and Selection

  • General
  • Detail Required Services
  • Detail Outsourcing Model
  • Define Agreement Requirements and Structure
  • Identify Potential Providers
  • Shortlist Providers
  • Outline Agreements
  • Negotiate and Establish Agreements

Module 6: Transition

  • General
  • Establish Transition Project Team
  • Establish Outsourcing Governance
  • Refine Delivery Frameworks and Transition Plan
  • Refine Knowledge Acquisition
  • Execute Transition of Knowledge, People, Processes, and Technology
  • Deploy the Quality, Risk, Audit, and Compliance Frameworks
  • Deploy Asset and Knowledge Management Framework
  • Deploy Delivery Frameworks
  • Test Service Delivery Capability
  • Pilot and Handover

Module 7: Deliver Value

  • General
  • Deliver Service
  • Monitor and Review Service Performance
  • Manage and Resolve Issues
  • Deliver and Manage Changes
  • Deliver Innovation
  • Delivery Transformation
  • Manage Finances
  • Manage Relationships
  • Manage the Agreement
  • Value and Business Case Assurance
  • Continuation or End of Agreement Preparation

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Prerequisites

In this ISO 37500 Training course, there are no formal prerequisites.

Audience

This training course is intended for anyone who wants to master their abilities to assist a firm in implementing an outsourced plan.

ISO 37500 Guidance on Outsourcing Training Course Overview

Outsourcing is a business strategy that involves a third-party supplier delivering a product or service to an organisation rather than the client company providing such products or services. ISO 37500 provides comprehensive guidance for enterprises to follow regarding the phases of outsourcing, the essential processes for execution, and the governance that is required for success, regardless of the type of company, the number of transactions, or the activities to be outsourced. It is beneficial for managing costs, contributing to strategy changes by redefining the organisation’s strategy for internal and external processes and transferring risk. This training course will increase the knowledge of the delegates about the core concepts of outsourcing through this ISO standard. Holding skills in ISO 37500 can help individuals gain quick professional growth and expand career opportunities in their work field.

In this 3-day ISO 37500 Training course, delegates will gain a thorough understanding of outsourcing strategy to optimise the manufacturing processes and cut expenses related to the company's core operations. Delegates will learn about the outsourcing life cycle model to enable the company to easily expand across locations, consumers, and product lines. Our highly expert trainer with years of teaching will teach the delegates to become more flexible and agile to changing market conditions and problems while saving money and improving service levels.

Delegates will also cover various essential topics, such as:

  • Joint governance committees
  • Processes of outsourcing governance
  • Set up outsourcing project
  • Test service delivery capability
  • Pilot and handover
  • Monitor and review service performance

At the end of this ISO 37500 Training course, delegates will be able to assess the organisational impact of outsourcing services. They will also be able to manage finances, relationships, and agreements.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 17020 Conformity Assessment Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 3: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 4: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

Module 5: Process Requirements

  • Inspection Methods and Procedures
  • Handling Inspection Items and Samples
  • Inspection Records
  • Inspection Reports and Inspection Certificates
  • Complaints and Appeals
  • Complaints and Appeals Process

Module 6: Management System Requirements

  • Options
  • Management System Documentation
  • Control of Documents
  • Control of Records
  • Management Review
  • Internal Audits
  • Corrective Actions
  • Preventive Actions

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Prerequisites

There are no formal prerequisites to attend this ISO 17020 Conformity Assessment Training course.

Audience

This ISO 17020 Conformity Assessment Training course is ideal for anyone who wants to understand the requirements of ISO 17020 and the inspection body accreditation process.

ISO 17020 Conformity Assessment Training​ Course Overview

ISO 17020 standard by International Organisation for Standardisation (ISO) designed for conformity assessment includes requirements for various types of bodies that conduct inspections, surveys, and risk assessment. It applies to inspection bodies of type A, B, or C, as defined by ISO 17020, and to any inspection stages. This ISO 17020 standard ensures the competence of the inspection bodies and the impartiality and consistency of their inspection activities. ISO 17020 is a critical standard for any organisation aiming to perform inspections on behalf of their clients, other organisations, and authorities. It enables individuals to efficiently enhance the image of inspection bodies in the market as high-quality inspection bodies. Pursuing this ISO 17020 training course will help individuals to ensure optimum efficiency, productivity, and significance of the overall inspection bodies operation.

In this 1-day ISO 17020 Conformity Assessment Training course, delegates will gain a deep understanding of the requirements of ISO/IEC 17020 and how to perform internal audits of organisations performing the inspection. During this training, delegates will learn various concepts such as introduction, scope, terms and definitions, general requirements, inspection records, confidentiality, corrective actions, administrative requirements, control of records, etc. Our highly skilled and professional trainer will conduct this training and help delegates become adept at ensuring independence, impartiality, and integrity requirements to make consistency in their inspection activities.

They will also cover various topics such as:

  • General requirements
  • Normative references
  • Inspection records
  • Personnel
  • Facilities and equipment
  • Complaints and appeals

At the end of this training course, delegates will be able to improve efficiency, productivity and effectiveness within the overall inspection bodies operation. They will also be able to establish, implement, and maintain their Management System in line with ISO 17020 by performing audits and thereby facilitating continual improvement.

Delegates interested in enhancing their understanding of prevailing international standards to ensure the quality and consistency of processes across organisations can attend more training courses like ISO 9001 TrainingISO 27001 TrainingISO 14001 Training, and more courses from our extensive course catalogue.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 10002 Quality Management Training Course Outline

Module 1: Introduction to ISO 10002

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Guiding Principles

  • General
  • Commitment
  • Capacity
  • Transparency
  • Accessibility
  • Responsiveness
  • Objectivity
  • Charges
  • Information Integrity
  • Confidentiality
  • Customer-Focused Approach
  • Accountability
  • Improvement
  • Competence
  • Timeliness

Module 3: Complaints – Handling Framework

  • Context of the Organisation
  • Leadership and Commitment
  • Policy
  • Responsibility and Authority

Module 4: Planning, Design, and Development

  • General
  • Objectives
  • Activities
  • Resources

Module 5: Operations of Complaints – Handling Process

  • Communication
  • Receipt of Complaints
  • Tracking of Complaints
  • Acknowledgement of Complaints
  • Initial Assessment of Complaints
  • Investigation of Complaints
  • Communicating the Decision
  • Closing Complaints

Module 6: Maintenance and Improvement

  • Collection of Information
  • Analysis and Evaluation of Complaints
  • Handling Process
    • Evaluation of the Satisfaction with the Complaint
    • Monitoring of the Complaints
    • Auditing of the Complaints
    • Management Review of the Complaints
  • Continual Improvement

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Prerequisites

There are no formal prerequisites for attending this ISO 10002 Training course.

Audience

This 10002 training is suitable for anyone who wants to get in-depth knowledge of effectively handling complaints.

ISO 10002 Quality Management Training​ Course Overview

ISO 10002 furnishes planning, design, operation, maintenance, and improvement, giving guidelines on handling complaints about goods inside an organisation. It is also designed for usage by businesses of all sizes and across all industries. Delegates will lay their hands-on approach on analysing client complaints to enhance the quality of the product and customer service. This training course will enlighten the delegates' expertise in increasing customer satisfaction through developing a customer-centric atmosphere, addressing any complaints received and improving the organisation's capacity to enhance its product and customer service. Holding skills and knowledge about the ISO 10002, delegates can expect numerous opportunities and higher income if they boost their products using their expertise.

The Knowledge Academy's ISO 10002 Training course provides delegates with a comprehensive knowledge of the scope, normative references, terms and definitions, integration, prepare code procedures, etc. In this 1-day training course, delegates will understand various concepts such as transparency, responsiveness, guiding principles, customer-focused approach, leadership and commitment, etc. Our highly skilled and professional trainer will conduct this training and have years of experience teaching ISO Standard courses.

Apart from the above, delegates will also learn the following concepts, such as:

  • Information integrity
  • Complaints – handling framework
  • Tracking of complaints
  • Operations of complaints – handling process
  • Analysis and evaluation of complaints

After attending this ISO 10002 training course, delegates will be able to handle the process of tracking complaints, investigating the complaints, and closing the complaints. They will also be able to plan, design and develop different activities, objectives and resources in ISO 10002.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 14971 Risk Management for Medical Devices Training​ Course Outline

Module 1: Introduction to ISO 14971

  • Scope
  • Terms and Definitions

Module 2: General Requirements for Risk Management

  • Risk Management Process
  • Management Responsibilities
  • Qualification of Personnel
  • Risk Management Plan
  • Risk Management File

Module 3: Risk Analysis

  • Risk Analysis Process
  • Intended Use and Identification of Characteristics Related to the Safety of the Medical Device
  • Identification of Hazards
  • Estimation of the Risk(s) for Each Hazardous Situation

Module 4: Risk Evaluation

Module 5: Risk Control

  • Risk Reduction
  • Risk Control Option Analysis
  • Implementation of Risk Control Measure(s)
  • Residual Risk Evaluation
  • Risk/Benefit Analysis
  • Risks Arising from Risk Control Measures
  • Completeness of Risk Control

Module 6: Evaluation of Overall Residual Risk Acceptability

  • Risk Management Report
  • Production and Post-Production Information

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Prerequisites 

There are no formal prerequisites to attend this ISO 14971 Risk Management for Medical Devices training course. 

Audience

This training course is ideal for anyone who wants to design, develop, and manufacture medical devices within an organisation successfully.

ISO 14971 Risk Management for Medical Devices Training​ Course Overview

ISO 14971:2019 defines the international requirements of risk management systems for medical devices, including best practices and the entire lifecycle of a medical device. The ISO 14971 standard aims to help manufacturers identify, estimate, evaluate, monitor, and control risks associated with a medical device. ISO 14971 helps organisations to minimise risk by checking whether the control measures were implemented correctly. This ISO 14971 Risk Management for Medical Devices training will allow medical device professionals to successfully improve their business and risk management efforts. Obtaining this training will help individuals to excel in highly reputed jobs and upgraded salaries.

This 1-day ISO 14971 Risk Management for Medical Devices training course provides delegates with a deep understanding of ISO 14971 medical devices concepts. During this training, delegates will learn various concepts such as introduction to ISO 14971, general requirements for risk management, risk management process, management responsibilities, risk analysis process, identification of hazards, risk control, etc. Our highly skilled and professional trainer who has years of experience teaching ISO courses will conduct this training.

They will also cover the following essential concepts such as:

  • Risk management process
  • Terms and definitions
  • Identification of hazards
  • Post-production information
  • Risk management report
  • Qualification of personnel

At the end of this training course, delegates will be able to successfully implement a risk management system within an organisation. They will also be able to estimate the risk(s) for each hazardous situation efficiently.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 14040 Life Cycle Assessment Training​ Course Outline

Module 1: Introduction to ISO 14040

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: General Description of Life Cycle Assessment (LCA)

  • Principles of LCA
  • Phases of an LCA
  • Key Features of an LCA
  • General Concepts of Product Systems

Module 3: Methodological Framework

  • General Requirements
  • Goal and Scope Definition
  • Life Cycle Inventory Analysis (LCI)
  • Life Cycle Impact Assessment (LCIA)
  • Life Cycle Interpretation

Module 4: Reporting

Module 5: Critical Review

  • General
  • Need for Critical Review
  • Critical Review Processes

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Prerequisites 

In this ISO 14040 Training course, there are no formal prerequisites.

Audience 

This course is intended for those who want to gain in-depth knowledge of Life Cycle Assessment (LCA).

ISO 14040 Life Cycle Assessment Training​ Course Overview

ISO (International Organisation for Standardisation) is a non-profit organisation that produces standards to assure the quality, safety, and efficiency of products, services, and systems. As people are becoming more conscious of the need for environmental preservation and the potential consequences of products, there is a greater desire to develop strategies to better assess and resolve these consequences. The ISO 14040 is a family of standards that describe how to conduct a product's life cycle assessment. A cradle-to-grave or cradle-to-cradle analysis approach is used to evaluate environmental implications associated with all phases of a product's life, from raw material extraction to materials processing, manufacturing, distribution, and usage. This training course will help the learners to know about energy usage or air emissions, across a product's full life cycle to help customers make environmentally friendly decisions. Holding skills and knowledge about the Life Cycle Assessment (LCA) will help individuals assist organisations in improving their goods and services, or in producing their first, or enhanced, sustainability report.

In this 1-day ISO 14040 training course, delegates will enlighten their knowledge about the techniques for calculating the environmental effect of a product across its full life cycle. They will also learn about the customers or consumers that prefer products with the best quality, performance, and features according to the product concept. Our highly expert trainer with years of experience in teaching ISO standards will conduct this training course and help delegates become mindful of and practice various lifecycle management strategies. 

Delegates will also cover various other important topics as well, such as:

  • General
  • Need for critical review
  • Critical review processes
  • Terms and definitions
  • Goal and scope definition

At the end of this training, delegates will be able to identify the principles of Life Cycle Assessment (LCA) to get a full image of the product, process, or service. They will also be able to make individuals and decision-makers gain a better understanding of the harm caused by resource usage and pollution.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 14072 Life Cycle Assessment Training ​Course Outline

Module 1: Introduction to ISO 14072

  • Scope
  • Terms and Definitions

Module 2: Organisational Life Cycle Assessment

  • General
  • Goal and Scope Definition
  • Specific Considerations When Dealing with LCI, LCIA, and Interpretation

Module 3: Reporting

  • General Requirements
  • Limitations Regarding Reporting

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Prerequisites

There are no formal prerequisites in this ISO 14072 Training course. 

Audience

This training course is ideal for anyone who wants to develop an environmental management system within an organisation successfully.

ISO 14072 Life Cycle Assessment Training ​Course Overview

This ISO 14072 standard specifies the requirements and guidelines for organisational life cycle assessment. The ISO 14072 standard aims to help consumers make decisions that will benefit the environment. It helps a person or group of people that each has their own functions with responsibilities, authorities, and relationships to achieve organisational objectives. This training course will help the delegates to manage their organisation with performance tracking of an organisation’s products and unit processes over time, based on the same time period, system boundary, and reporting unit. Obtaining this training course will help individuals excel in highly reputed jobs and obtain upgraded salaries.

In this 1-day ISO 14072 Standard Training course, delegates will gain in-depth knowledge of analysing the environmental performance of products. During this training, delegates will learn about the benefits that LCA may bring to organisations by using the LCA methodology at the organisational level. They will also acquire knowledge about the application of life cycle assessment (LCA) to organisations. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching ISO courses.

This training course will cover various essential concepts, such as:

  • Scope
  • Terms and definitions
  • Goal and scope definition
  • Specific considerations when dealing with LCI, LCIA, and interpretation
  • Reporting

At the end of this training, delegates will be able to analyse the environmental performance of products successfully. They will also be able to use a life cycle perspective to capture all impacts from resource extraction to the disposal of the product.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Course Outline

Module 1: Methodological Framework for LCA

  • General Requirements
  • Goal and Scope Definition
  • Life Cycle
    • Inventory Analysis (LCI)
    • Impact Assessment (LCIA)
    • Interpretation

Module 2: Reporting

  • General Requirements and Considerations
  • Additional Requirements and Guidance for Third-Party Reports
  • Further Reporting Requirements

Module 3: Critical Review

  • Critical Review
  • Critical Review by Internal or External Expert
  • Critical Review by Panel of Interested Parties

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Prerequisites

There are no formal prerequisites for this ISO 14044 Training course. However, prior knowledge of outsourcing is beneficial for delegates.

Audience

This training course is designed for anyone interested in the ISO 14044. This course would be particularly useful to design office, product manager, business manager, methods manager, designer, quality, and environment manager.

ISO 14044 Life Cycle Assessment Training​ Course Overview

Life Cycle Assessment (LCA) is an analysis that is used to examine the impact of total cradle-to-grave on goods or services. Costs, energy, and emissions are the most often measured impacts. It is necessary to determine the accounting costs of a product or service will be profitable and competitive. This training assist learns to provide comprehensive view of the environmental impacts, quantify environmental effects such as overall energy consumption or air emissions, recognize inefficiencies or significant changes across life cycle phases, and reduce overall environmental impact and costs. Holding skills in ISO 14044 can help individuals to gain quick prominent professional growth and expand career opportunities in their work field.

In this 1-day ISO 14044 Training course, delegates will gain a thorough understanding of normalisation, grouping, weighting, and data quality analysis. During this training, delegates will learn about the relationships between elements within the interpretation phase with the other phases of LCA. They will also learn about Completeness checks, Sensitivity checks, and Consistency check. Our extremely professional trainer with years of teaching experience in ISO training courses will teach this course.

Delegates will also learn various essential topics, such as:

  • General requirements and considerations
  • Goals and scope of LCA
  • System boundary
  • LCIA methodology
  • Calculating data
  • Allocation procedure

After attending this ISO 14044 Training course, delegates will be able to exclusion of life cycle stages and unit processes when lack of significance can be shown by the sensitivity. They will also be able to o reuse and recycling situations with the allocation principles.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Frequently asked questions

FAQ's

The International Organisation for Standardisation (ISO) is a global organisation that publishes industrial, commercial, and technical standards. Its primary goal is to make business processes more manageable, and it also focuses on process improvement, safety, and quality in various areas.
It helps improve performance, attain better quality, increase revenue, reduces risks, attain sustainability, support innovation, etc.
Experts worldwide agree on ISO standards and consider them the systems required to improve business efficiency and quality of their products and services. The ISO standards cover a wide range of activities used in the creation of products, the management of processes, the delivery of services, and the provision of materials.
ISO Standards play an essential role for businesses globally because they ensure the quality and safety of products and services in international trade. Businesses can benefit from ISO standards because they can help cut costs by implementing better systems and procedures.
There are various types of ISO Certification Standards, each focusing on improving different business and organisational activities and processes. Numerous ISO certifications are available, including ISO 9001 (Quality Management Systems), ISO 27001 (IT Security Management Systems), ISO 56002 (Innovation Management System), ISO 27032 (Security Techniques), and many more standards for businesses of all sizes.
Please see our ISO Training courses available in the United Kingdom
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