ISO Certification

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Integrated Management System Training Course Outline

Module 1: Management and Integration

  • Integration of Management Process
  • Types of Integration in Management
  • Integration in Organisational Structures
  • Synergy Effect in Management

Module 2: Main Conditions for Integration Success

  • Organisational Trust
  • Cooperation between People and Organisations
  • Organisational Culture
  • Management by Objectives

Module 3: Integration Approach in Modern Management Concepts

  • System Approach
  • Supply Chain Management
  • Virtual Organisations
  • Process Management
  • Total Quality Management

Module 4: Integration of Standardised Management Systems

  • Standards of Management Systems
  • Concept and Methodology of Integration
  • Integration in the Implementation Process
  • Consequences of Integration

Module 5: Integration in Different Organisational Situations

  • Integration During Crisis
  • Integration in Organisational Change
  • Integration in Social Games

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Who should attend this Integrated Management System Training Course?

This Integrated Management System Training Course is designed for professionals, managers, and individuals involved in implementing, maintaining, or overseeing integrated management systems within organisations. This course is beneficial for various professionals including:

  • Quality Managers
  • Risk and Compliance Officers
  • Process Improvement Specialists
  • Supply Chain Managers
  • Auditors
  • Energy Management Specialists
  • Manufacturing and Production Managers

Prerequisites for this Integrated Management System Training Course

There are no formal prerequisites for attending this Integrated Management System Training Course.

Integrated Management System Training Course Overview

An Integrated Management System or IMS combines multiple management systems within an organisation into a unified framework. Its relevance lies in streamlining operations, improving efficiency, and ensuring coherence in managing quality, environment, health, safety, and other aspects of an organisation's performance.

Proficiency in an IMS is crucial for Quality Managers, Environmental Health and Safety (EHS) Professionals, and those overseeing various Management Systems. Mastery of this subject allows them to integrate systems seamlessly, enhance organisational performance, and streamline processes, which is pivotal for achieving operational excellence and compliance with diverse standards.

This 1-day Training delves into IMS principles, covering integration strategies, alignment methodologies, and best practices. Delegates gain insights into merging management systems effectively, ensuring synergy, and leveraging shared processes, empowering them to implement and manage an integrated approach to organisational management.

Course Objectives:

  • To integrate various management systems within an organisation effectively
  • To align processes and procedures across different management disciplines
  • To enhance organisational performance and efficiency through IMS implementation
  • To streamline operations and achieve operational excellence
  • To ensure compliance with diverse standards under a unified framework

Delegates completing this course will acquire the skills to integrate multiple management systems seamlessly, enhancing organisational coherence and efficiency. This course will empower them to streamline operations, achieve compliance, and drive operational excellence.

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What’s included in this Integrated Management System Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Integrated Management System Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Certified Internal Auditor Training Course Outline

Module 1: Introduction to Internal Auditing

  • Role of Internal Auditors
  • Importance of Internal Auditing in Organisations
  • Internal Audit Vs External Audit
  • Code of Ethics and Professional Standards for Internal Auditors

Module 2: Internal Audit Functions and Objectives

  • Objectives of Internal Auditing
  • Scope and Coverage of Internal Audits
  • Risk-Based Approach to Auditing
  • Adding Value through Internal Audit
  • Audit Planning and Strategy

Module 3: Internal Audit Methodology

  • Internal Audit Process
  • Risk Assessment and Audit Planning
  • Audit Testing and Sampling Techniques
  • Gathering Audit Evidence
  • Documenting Audit Procedures and Findings

Module 4: Internal Audit Tools and Techniques

  • Data Analysis in Internal Auditing
  • Using Audit Software and Tools
  • Interviewing Techniques for Auditors
  • Observing and Inspecting Controls
  • Fraud Detection and Investigation

Module 5: Internal Control Systems

  • Understanding Internal Controls
  • Types of Control Activities
  • Evaluating the Effectiveness of Internal Controls
  • Assessing Control Risks
  • Control Frameworks

Module 6: Audit Reporting and Communication

  • Preparing Audit Reports
  • Effective Communication of Audit Findings
  • Follow-Up and Action Plans
  • Communicating with Management and Stakeholders

Module 7: Audit Testing and Sampling

  • Types of Audit Testing
  • Sampling Methods in Auditing
  • Sample Size Determination
  • Applying Statistical Sampling

Module 8: Specialised Auditing Areas

  • IT Auditing and Information Systems Controls
  • Financial Auditing and Reporting
  • Operational Auditing
  • Compliance Auditing
  • Environmental and Sustainability Auditing

Module 9: Fraud Examination and Prevention

  • Fraud and Fraud Schemes
  • Fraud Risk Assessment
  • Fraud Detection Techniques
  • Preventing and Mitigating Fraud
  • Role of Internal Auditors in Fraud Prevention

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Who should attend this Certified Internal Auditor Training Course?

The CIA Training Course is designed to prepare professionals for the role of Internal Auditors within organisations. This course can be beneficial for professionals, including:

  • Internal Auditors
  • Risk Management Specialists
  • Compliance Officers
  • Accounting and Finance Professionals
  • Quality Management Professionals
  • Consultants
  • Aspiring Internal Auditors

Prerequisites of the Certified Internal Auditor Training Course

There are no formal prerequisites for this Certified Internal Auditor Course. 

Certified Internal Auditor Training Course Overview

Internal Auditor (IA) is a qualified professional who is hired by businesses to provide unbiased assessments of operational and financial business activities. These auditors investigate and identify problems with a company's internal operations, starting with the accounting division, and moving through its HR and legal divisions. This training provides aspiring candidates with the skills and responsibilities to ensure the employees abide by them for operational and legal efficiency. Holding excellent auditing skills enables individuals to gain higher designations in globally recognised organisations and expand their professional network within a short span of time.

The Knowledge Academy’s 1-day Certified Internal Auditor (CIA) Training course provides delegates with comprehensive knowledge of conducting internal audits effectively. Delegates will learn about the audit approach that may be used to carry out the audit role during this training. They will also learn about internal controls to keep the business under control and the fallacy of protection. Our highly skilled and professional instructor, who has years of teaching experience, will conduct this training and equip delegates with the required skills.

Course Objectives

  • To evaluate the efficiency of different aspects of the company
  • To demonstrate compliance with rules and conduct the review
  • To assist the organisation by identifying and evaluating the risk
  • To retain a degree of independence that gives audit in planning
  • To enhance the efficiency of operations and motivate the employees
  • To develop formal audit strategies and objectives for internal auditing

After attending this training course, delegates will be able to assess the company’s financial risk and ensure the business adherence to policies and regulations. They will also be able to improve performance while scrutinising compliance with regulations and standards.

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What’s included in this Certified Internal Auditor Training Course?

  • World-Class Training Sessions from Experienced Instructors 
  • Certified Internal Auditor Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ISO 56002 Innovation Management System Exam

ISO 56002 Innovation Management System Training Course Outline

Module 1: Introduction to ISO 56002

  • Introduction
  • Scope
  • Terms and Definitions
  • Case Study

Module 2: Context of the Organisation

  • Understanding the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Innovation Management System
  • Establishing the Innovation Management System
  • Activity

Module 3: Leadership

  • Leadership and Commitment
  • Innovation Policy
  • Case Study

Module 4: Planning

  • Actions to Address Opportunities and Risks
  • Innovation Objectives and Planning to Achieve them
  • Organisational Structures
  • Innovation Portfolios
  • Activity

Module 5: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information
  • Tools and Methods
  • Strategic Intelligence Management
  • Intellectual Property Management

Module 6: Operations

  • Operational Planning and Control
  • Innovation Initiatives
  • Innovation Processes
  • Activity

Module 7: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Internal Audit
  • Management Review

Module 8: Improvement

  • General
  • Deviation, Nonconformity, and Corrective Action
  • Continual Improvement
  • Quiz

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Who should attend this ISO 56002 Innovation Management System Training Course?

The ISO 56002 Innovation Management System Course is designed to equip professionals with the knowledge and skills required to implement effective Innovation Management within organisations. It can be beneficial to a wide range of professionals, including:

  • Innovation Managers
  • R&D Managers
  • Product Managers
  • Business Development Managers
  • Strategy Planners
  • Executive Leaders
  • Quality and Process Improvement Specialists
  • Management Consultants

Prerequisites of the ISO 56002 Innovation Management System Training Course

There are no formal prerequisites for this ISO 56002 Innovation Management System Training Course.

ISO 56002 Innovation Management System Training Course Overview

ISO 56002 is an International Standard focusing on Innovation Management Systems (IMS). It guides organisations in structuring, implementing, and improving innovation processes. This standard emphasises cultivating an innovative culture, aligning strategies with business objectives, and managing the innovation lifecycle systematically. It offers best practices and tools to enhance innovation capabilities, enabling organisations to adapt to market changes and boost competitiveness.

Proficiency in ISO 56002 is crucial for professionals aiming to spearhead innovation initiatives across industries. Innovation Managers, Project Leaders, R&D Heads, Strategy Planners and Quality Assurance professionals will benefit significantly from mastering this standard. The Course empowers them to navigate complex innovation challenges, harnessing strategic methodologies outlined in ISO 56002.

This two-day ISO 56002 Training equips delegates with practical tools and techniques to implement an effective Innovation Management System. Participants gain an understanding of the standard's core concepts, methodologies for fostering innovation, and strategies to align innovation efforts with organisational objectives. This Training promotes a proactive approach to innovation execution, enabling delegates to drive tangible results.

Course Objectives:

  • To comprehend the fundamentals and principles of ISO 56002
  • To learn techniques for creating and maintaining an Innovation Management System
  • To understand the integration of innovation processes within organisational frameworks
  • To explore methods for fostering a culture of innovation within teams
  • To acquire skills for measuring and evaluating innovation performance

Upon completing this ISO Certification Course, delegates will be equipped with a comprehensive understanding of ISO 56002. They'll possess the tools to initiate, sustain, and evaluate an effective Innovation Management System within their organisations, driving transformative innovation and fostering sustainable growth.

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What’s included in this ISO 56002 Innovation Management System Training Course?

  • ISO 56002 Innovation Management System Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 56002 Innovation Management System Certificate
  • Digital Delegate Pack

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ISO 56002 Innovation Management System Exam Information 

To achieve the ISO 56002 Innovation Management System Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 10218-1 Robots and Robotic Devices Exam

ISO 10218-1 Robots and Robotic Devices Training Course Outline

Module 1: Introduction to ISO 10218

  • Scope
  • Terms and Definitions

Module 2: Hazards Identification and Risk Assesment

  • Requirements
  • Task Identification
  • Hazards Identification
  • Risk Reduction

Module 3: Design Requirements and Protective Measures

  • General Requirements
  • Actuating Controls
  • Safety-Related Control System Performance
  • Robot Stopping Functions
  • Speed Control
  • Operational Modes
  • Pendant Controls
  • Control of Simultaneous Motion
  • Collaborative Operation Requirement
  • Singularity  Protection
  • Axis Limiting and Movement Without Drive Power
  • Provisions for Lifting and Electrical Connectors
  • Electral Connector

Module 4: Verification and Validation of Safety Requirements

  • General
  • Verification and Validation Methods
  • Required Verification and Validation

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Who should attend this ISO 10218-1 Robots and Robotic Devices Training Course? 

This ISO 10218-1 Robots and Robotic Devices Training Course is designed for individuals who are involved in the field of Robotics and Automation. This course is particularly beneficial for professionals such as:

  • Robot Operators
  • Robot Programmers
  • Robotic Engineers
  • Automation Professionals
  • Safety Managers
  • Quality Control Personnel
  • Maintenance Technicians

Prerequisites of the ISO 10218-1 Robots and Robotic Devices Training Course

There are no formal prerequisites for this ISO 10218-1 Robots and Robotic Devices Training Course. However, having basic technical knowledge about Robots and Robotics will be beneficial for learners.

ISO 10218-1 Robots and Robotic Devices Training Course Overview

ISO 10218-1 focuses on safety requirements for industrial robots and robotic systems, which are vital in ensuring workplace safety and operational efficiency. Understanding this standard is crucial as it sets guidelines for robot design, usage, and interaction with humans, significantly impacting manufacturing, automation, and technological advancements globally.

Proficiency in ISO 10218-1 is essential for Engineers, Robotics Specialists, Automation Professionals, and Safety Compliance Officers. Mastering this standard enables them to ensure safe robot integration, minimise workplace hazards, and enhance collaboration between humans and robots, critical in various industries like manufacturing, healthcare, and logistics.

The Knowledge Academy's 1-day training delves into ISO 10218-1, equipping delegates with in-depth knowledge of safety protocols, risk assessment, and compliance. Delegates gain insights into designing safe robotic systems, implementing safety measures, and understanding human-robot interactions, empowering them to create safer and more efficient work environments.

Course Objectives:

  • To comprehend the safety requirements outlined in ISO 10218-1 for industrial robots
  • To assess risks and apply safety measures in robot design and usage
  • To understand human-robot interaction guidelines for enhanced safety
  • To implement compliance strategies within diverse industrial settings
  • To design and maintain safer robotic systems within workplaces
  • To integrate best practices for minimising hazards and maximising efficiency

Delegates completing this ISO Certification Course will possess comprehensive expertise in ISO 10218-1, enabling them to effectively ensure workplace safety, integrate robots securely, minimise risks, and optimise human-robot collaborations, fostering safer work environments.

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What’s included in this ISO 10218-1 Robots and Robotic Devices Training Course?

  • ISO 10218-1 Robots and Robotic Devices Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 10218-1 Robots and Robotic Devices Training Certificate
  • Digital Delegate Pack   

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ISO 10218-1 Robots and Robotic Devices Exam Information

To achieve the ISO 10218-1 Robots and Robotic Devices Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 20121 Event Sustainability Management System Exam

ISO 20121 Event Sustainability Management System Training​ Course Outline

Module 1: Introduction to ISO 20121

  • Overview
  • Scope
  • Terms and Definitions

Module 2: Context of the Organisation

  • Understanding of the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Event Sustainability Management System
  • Event Sustainability Management System
  • Sustainable Development Principles, Statement of Purpose and Values

Module 3: Leadership

  • Leadership and Commitment
  • Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Risks and Opportunities
  • Event Sustainability Objectives and How to Achieve Them

Module 5: Support and Operation

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information

Module 6: Operation

  • Operational Planning and Control

Module 7: Performance Evaluation

  • Performance Against Governing Principles of Sustainable Development
  • Internal Audit
  • Management Review

Module 8: Improvement

  • Nonconformity and Corrective Action
  • Continual Improvement

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Who should attend this ISO 20121 Event Sustainability Management System Training Course?

This ISO 20121 Event Sustainability Management System Training Course is a program designed to equip professionals with the knowledge and skills required to implement and manage sustainable practices within the events industry. This Course can be beneficial to a wide range of professionals, including:

  • Event Planners
  • Sustainability Managers
  • Venue Managers
  • Corporate Social Responsibility (CSR) Professionals
  • Environmental Managers
  • Event Marketing Professionals
  • Public Relations Specialists

Prerequisites of this ISO 20121 Event Sustainability Management System Training Course

There are no formal prerequisites for this ISO 20121 Event Sustainability Management System Training Course.

ISO 20121 Event Sustainability Management System Training Course Overview

ISO 20121 focuses on sustainable event management, emphasising integrating social, economic, and environmental aspects into event planning and execution. Its relevance lies in driving responsible practices, minimising environmental impact, and fostering sustainable events across industries, aligning with global sustainability goals.

Proficiency in ISO 20121 is crucial for Event Managers, Planners, and Sustainability Professionals. Mastering this standard enables them to create and execute events that prioritise sustainability, reduce resource consumption, minimise waste generation, and promote social responsibility, catering to the increasing demand for eco-friendly events.

The Knowledge Academy's 1-day training immerses delegates in ISO 20121 principles, offering insights into sustainable event design, stakeholder engagement, and impact assessment. Delegates learn strategies to implement sustainable practices, measure event sustainability performance, and align events with societal and environmental expectations, enhancing their capability to create impactful and sustainable events.

Course Objectives:

  • To understand the requirements and principles of ISO 20121 for event sustainability
  • To integrate sustainability into event planning and management processes
  • To assess the environmental and social impacts of events
  • To engage stakeholders for sustainable event initiatives
  • To implement strategies for resource efficiency and waste reduction
  • To measure and improve event sustainability performance

Delegates completing this course will possess comprehensive expertise in ISO 20121, enabling them to design and execute events that prioritise sustainability, reduce environmental impact, engage stakeholders effectively, and meet societal expectations.

 

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What’s included in this ISO 20121 Event Sustainability Management System Training Course?

  • ISO 20121 Event Sustainability Management System Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 20121 Event Sustainability Management System Training Certificate
  • Digital Delegate Pack

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ISO 20121 Event Sustainability Management System Exam Information 

To achieve the ISO 20121 Event Sustainability Management System Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 15189 Requirements for Quality and Competence Exam

ISO 15189 Requirements for Quality and Competence Training​ Course Outline

Module 1: Introduction to ISO 15189

  • Scope
  • Terms and Definitions

Module 2: General Requirements

  • Impartiality
  • Confidentiality
  • Requirements Regarding Patients

Module 3: Structural and Governance Requirements

  • Legal Entity
  • Laboratory Director
  • Laboratory Activities
  • Structure and Authority
  • Objectives and Policies
  • Risk Management

Module 4: Resource Requirements

  • General
  • Personnel
  • Facilities and Environmental Conditions
  • Equipment
  • Equipment Calibration and Metrological Traceability
  • Reagents and Consumables
  • Service Agreements
  • Externally Provided Products and Services

Module 5: Process Requirements

  • Pre-Examination Processes
  • Examination Processes
  • Post Examination Processes
  • Nonconforming Work
  • Control of Data and Information Management
  • Complaints
  • Continuity and Emergency Preparedness Planning

Module 6: Management System Requirements

  • General Requirements and Options
  • Management System Documentation
  • Control of Management System Documents
  • Control of Records
  • Action to Address Risks and Opportunities
  • Improvement
  • Corrective Action
  • Evaluations
  • Management Reviews

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Who should attend this ISO 15189 Requirements for Quality and Competence Training Course? 

This ISO 15189 Requirements for Quality and Competence Course is designed for individuals and professionals working in the field of medical laboratories and healthcare facilities. This course is particularly beneficial for professionals such as:

  • Laboratory Managers and Supervisors
  • Medical Professionals
  • Healthcare Administrators
  • Biomedical Scientists
  • Laboratory Accreditation Personnel
  • Quality Improvement Teams
  • Regulatory Compliance Personnel

Prerequisites of this ISO 15189 Requirements for Quality and Competence Training Course

There are no formal prerequisites for this ISO 15189 Requirements for Quality and Competence Training Course.

ISO 15189 Requirements for Quality and Competence Training Course Overview

ISO 15189 outlines requirements for Quality and Competence in medical laboratories, ensuring reliability, accuracy, and proficiency in testing and calibration services. Its relevance lies in bolstering patient care, providing reliable diagnostic results, and maintaining the highest standards of quality and competence in medical testing facilities.

Proficiency in ISO 15189 is critical for Laboratory Managers, Technicians, and Quality Assurance Professionals. Mastery of this standard enables them to establish and maintain quality management systems, enhance laboratory operations, ensure accuracy in test results, and meet regulatory compliance, which is crucial in healthcare settings for providing trustworthy diagnostic services.

The Knowledge Academy's 1-day Training immerses delegates in ISO 15189's requirements, covering quality management, competence, and technical aspects specific to medical laboratories. Delegates gain insights into implementing quality assurance practices, understanding competence requirements, and aligning laboratory operations with ISO standards, enhancing their ability to ensure top-notch quality in medical testing.

Course Objectives:

  • To understand the requirements outlined in ISO 15189 for medical laboratory quality
  • To establish and maintain effective quality management systems in medical laboratories
  • To ensure competence and proficiency in laboratory testing and calibration services
  • To implement quality assurance practices to enhance reliability and accuracy
  • To align laboratory operations with ISO 15189 standards for regulatory compliance
  • To improve patient care by ensuring the reliability of diagnostic testing

Upon course completion, delegates will possess comprehensive expertise in ISO 15189, empowering them to establish and maintain high-quality laboratory practices, ensure accuracy in diagnostic services, meet regulatory standards, and ultimately enhance patient care by providing reliable and accurate testing services in medical laboratories.

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What’s included in this ISO 15189 Requirements for Quality and Competence Training Course?

  • ISO 15189 Requirements for Quality and Competence Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 15189 Requirements for Quality and Competence Training Certificate
  • Digital Delegate Pack   

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ISO 15189 Requirements for Quality and Competence Exam Information

To achieve the ISO 15189 Requirements for Quality and Competence Training​, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice  
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

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Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 37301 Compliance Management Systems Lead Auditor Exam

ISO 37301 Compliance Management Systems Lead Auditor Training​ Course Outline

Module 1: Introduction to ISO 37301

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Introduction of Compliance

  • What is Compliance?
  • Compliance Types

Module 3: Compliance Department

  • What is Compliance Monitoring?
  • Department Members
  • Functions of Compliance Officer
  • Common Areas of Compliance

Module 4: Compliance Management System (CMS)

  • Compliance Management
  • Compliance Management System
  • Elements
  • Who is Responsible for Compliance Management?
  • Risk-Based Compliance Management Solutions

Module 5: Context of the Organisation

  • Understanding the
    • Organisation and its Context
    • Needs and Expectations of Interested Parties
  • Determining the Scope of the Compliance Management System
  • Compliance
    • Management System
    • Obligations
    • Risk Assessment

Module 6: Leadership

  • Leadership and Commitment
  • Compliance Policy
  • Roles, Responsibilities, and Authorities

Module 7: Planning

  • Actions to Address Risks and Opportunities
  • Compliance Objectives and Planning to Achieve Them
  • Planning of Changes

Module 8: Compliance Audit

  • Purpose
  • How are Compliance Audits Conducted?
  • Internal Vs Compliance Audit
  • Compliance Audit Procedures
  • Understanding Compliance Auditing
  • General Principles

Module 9: Compliance Audit Plan

  • Audit Universe and Annual Compliance Audit Plans
  • Apex Auditable Entities and Audit Units
  • Risk Profiling
  • Annual Compliance Audit Plans
    • Preparing
    • Components

Module 10: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information

Module 11: Operation

  • Operational Planning and Control
  • Establishing Controls and Procedures
  • Raising Concerns
  • Investigation Processes

Module 12: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Internal Audit
  • Management Review

Module 13: Planning Compliance Audits

  • Planning for Individual Compliance Audits
  • Scope of Audit
  • Compliance Audit Objectives
  • Criteria
  • Materiality
  • Risk Assessment
  • Compliance Auditing in Digital Environment
  • Team Composition
  • Intimation to the Auditable Entity

Module 14: Create Effective Compliance Programme

  • Key Elements of an Effective Compliance Programme
  • Determine Your Compliance Management System
  • Consequences of Non-Compliance
  • Reduce Risk
  • Steps to Create an Effective Compliance Programme

Module 15: Compliance Monitoring

  • Monitoring and Auditing
  • Framework for Monitoring

Module 16: Improvement

  • Continual Improvement
  • Nonconformity and Corrective Action
  • Monitoring Techniques

Module 17: Compliance Auditor

  • Who is a Compliance Auditor?
  • Responsibilities
  • Requirements

Module 18: Conducting Compliance Audits

  • Audit Evidence
  • Gathering and Evaluating Evidence
  • Documentation
  • Communication with the Auditable Entity

Module 19: On-Site Audit Activities

  • Opening Meeting
  • Document Review
  • Detailed Site Inspection
  • Staff Interview
  • Review Audit Evidence
  • Closing Meeting

Module 20: Reporting Compliance Audits

  • Introduction
  • Forms and Content of Reports
    • Inspection Reports
    • Departmental Appreciation Note
    • Compliance Audit Report
  • Follow Up

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Who should attend this ISO 37301 Compliance Management Systems Lead Auditor Training Course?

This ISO 37301 Compliance Management Systems Lead Auditor Training Course equips attendees with the knowledge and skills needed to audit compliance management systems effectively. Here are roles or individuals who might find attending an ISO 37301 Compliance Management Systems Lead Auditor Training Course beneficial:

  • Compliance Officers and Managers
  • Internal Auditors
  • External Auditors and Consultants
  • Regulatory Affairs Professionals
  • Risk Management Professionals
  • Quality Assurance and Quality Management Professionals
  • Operational Managers
  • Legal and Compliance Professionals

Prerequisites of this ISO 37301 Compliance Management Systems Lead Auditor Training Course

There are no formal prerequisites for attending this ISO 37301 Compliance Management Systems Lead Auditor Training Course.

ISO 37301 Compliance Management Systems Lead Auditor Training Course Overview

ISO 37301 focuses on Compliance Management Systems (CMS), ensuring organisations adhere to legal and ethical standards and fostering integrity and trust. It's relevant in today's business landscape, emphasising the need for robust systems to mitigate compliance risks, promote ethical practices, and maintain organisational credibility.

Proficiency in ISO 37301 is vital for Compliance Officers, Auditors, and Risk Management Professionals. Mastery of this standard enables them to evaluate, implement, and manage compliance systems effectively. It equips professionals to ensure adherence to regulations, mitigate risks, and foster a culture of ethical conduct within organisations.

This 5-day Training Course delves into ISO 37301's principles, covering compliance frameworks, risk assessment, and auditing techniques. Delegates will gain insights into assessing compliance effectiveness, conducting audits, and improving CMS performance, enhancing their ability to lead compliance initiatives within their organisations.

Course Objectives:

  • To understand the requirements and principles of ISO 37301 for Compliance Management Systems
  • To evaluate and implement effective compliance frameworks within organisations
  • To conduct compliance audits and assess CMS performance
  • To mitigate compliance risks and ensure adherence to legal and ethical standards
  • To improve organisational integrity and trust through ethical practices
  • To enhance skills in leading compliance initiatives and fostering a culture of compliance

Delegates completing this ISO Certification Course will possess comprehensive expertise in ISO 37301, enabling them to effectively evaluate, implement, and manage Compliance Management Systems within their organisations. They'll have the skills to conduct thorough compliance audits and mitigate risks.

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What’s included in this ISO 37301 Compliance Management Systems Lead Auditor Training Course?

  • ISO 37301 Compliance Management Systems Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 37301 Compliance Management Systems Lead Auditor Training Certificate
  • Digital Delegate Pack

Show moredown

ISO 37301 Compliance Management Systems Lead Auditor Exam Information

To achieve the ISO 37301 Compliance Management Systems Lead Auditor Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 10001 Quality Management System​ Exam

ISO 10001 Quality Management System Training​ Course Outline

Module 1: Introduction to ISO 10001 Standard

  • Introduction
  • Scope
  • Normative References
  • Terms and Definition

Module 2: Guiding Principles

  • General
  • Commitment
  • Capacity
  • Transparency
  • Accessibility
  • Responsiveness
  • Information Integrity
  • Accountability
  • Improvement
  • Confidentiality
  • Customer-Focused Approach
  • Competence and Timeliness

Module 3: Code Framework

  • Context of the Organisation
  • Establishment
  • Integration
  • Case Study

Module 4: Planning, Design, Development, and Implementation

  • Determine Code Objectives
  • Gather and Assess Information
  • Obtain and Assess Input from Relevant Interested Parties
  • Prepare Code
  • Prepare Performance Indicators
  • Prepare Code Procedures
  • Prepare Internal and External Communication Plan
  • Determine Resources Needed
  • Implementation

Module 5: Maintenance and Improvement

  • Collection of Information
  • Evaluation of Code Performance
  • Evaluation of the Satisfaction with the Code
  • Review of the Code and Code Framework
  • Continual Improvement
  • Case Study

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Who should attend this ISO 10001 Quality Management System Training Course?

This ISO 10001 Quality Management System Training Course is designed for professionals involved in quality management, customer satisfaction, and organisational improvement. The following professionals can greatly benefit from attending this course:

  • Quality Managers
  • Customer Service Managers
  • Process Improvement Specialists
  • Auditors
  • Quality Assurance Professionals
  • Customer Experience Managers
  • Compliance Officers

Prerequisites of the ISO 10001 Quality Management System Training Course

There are no formal prerequisites for this ISO 10001 Quality Management System Course. However, familiarity with Quality Management concepts can be beneficial for the delegates.

ISO 10001 Quality Management System Training Course Overview

ISO 10001 pertains to Quality Management Systems (QMS), emphasising customer satisfaction through effective processes. It holds relevance in ensuring consistent delivery of quality products or services, fostering customer trust, and enhancing competitiveness in today's market driven by customer-centricity.

Proficiency in ISO 10001 is essential for Quality Managers, Auditors, Compliance Officers, Customer Service Professionals, and those overseeing business operations. Mastery of this standard enables them to implement robust QMS practices, prioritise customer needs, and enhance customer satisfaction, which is crucial for sustaining business success.

This 1-day training delves into ISO 10001's principles, covering customer-focused strategies, quality assurance, and continual improvement. Delegates gain insights into enhancing customer satisfaction, implementing effective QMS, and aligning business processes with customer expectations, enhancing their capability to deliver superior products or services.

Course Objectives:

  • To comprehend the principles of ISO 10001 for Quality Management Systems
  • To implement customer-focused strategies to enhance satisfaction
  • To establish and maintain effective QMS practices within organisations
  • To prioritise customer needs and expectations in business operations
  • To ensure continual improvement in product/service quality
  • To align business processes with customer-centric approaches

Delegates completing this ISO Certification Course will possess comprehensive expertise in ISO 10001, enabling them to implement and maintain robust Quality Management Systems focused on enhancing customer satisfaction. They'll have the skills to prioritise customer needs, improve product/service quality, and align business processes effectively.

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What’s included in this ISO 10001 Quality Management System Course?

  • ISO 10001 Quality Management System Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 10001 Quality Management System Certificate
  • Digital Delegate Pack

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ISO 10001 Quality Management System​ Exam Information 

To achieve the ISO 10001 Quality Management System Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 56000 Innovation Management Exam

ISO 56000 Innovation Management Training​ Course Outline

Module 1: Introduction to ISO 56000

  • Overview
  • Scope      
  • Normative References

Module 2: Terms and Definitions

  • General Terms Related to Innovation
  • Terms Related to
    • Organisation
    • Objective
    • Knowledge
    • Intellectual Property
    • Innovation Initiative
    • Performance
    • Assessment

Module 3: Fundamental Concepts and Innovation Management Principles

  • General
    • Rationale for Engaging in Innovation Activities
    • Innovation Activities in Organisations
    • Impact of Innovations
  • Fundamental Concepts
    • Innovation
    • Attributes of Innovation
    • Concepts Related to Innovation
    • Activities and Processes to Achieve Innovation
    • Innovation Management System
  • Innovation Management Principles
    • Realisation of Value
    • Future-Focused Leaders
    • Strategic Direction
    • Culture
    • Exploiting Insights
    • Managing Uncertainty
    • Adaptability
    • Systems Approach

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Who should attend this ISO 56000 Innovation Management Training Course?

The ISO 56000 Innovation Management Course offers insights into the principles and practices of Innovation Management based on the ISO 56000 series of standards. This course can benefit a wide range of professionals, including:

  • Innovation Managers
  • R&D Managers
  • Product Managers
  • Business Development Managers
  • Strategy Planners
  • Executive Leaders
  • Quality and Process Improvement Specialists
  • Consultants

Prerequisites of this ISO 56000 Innovation Management Training Course

There are no formal prerequisites for this ISO 56000 Innovation Management Training Course.

ISO 56000 Innovation Management Training Course Overview

ISO 56000 centres on Innovation Management, offering guidance to organisations aiming for systematic and practical innovation. Its relevance lies in fostering a culture of innovation, driving sustainable growth, and enabling businesses to adapt and thrive in an ever-evolving market driven by innovation and creativity.

Proficiency in ISO 56000 is essential for Innovation Leaders, R&D professionals, Product Managers, Consultants, and Entrepreneurs. Mastery of this standard enables them to establish structured innovation processes, enhance creativity, and align innovation strategies with business objectives, which is crucial for staying competitive in dynamic markets.

The Knowledge Academy's 1-day training immerses delegates in ISO 56000's principles, covering innovation strategies, implementation frameworks, and fostering an innovative culture. Delegates gain insights into structuring innovation processes, fostering creativity, and aligning innovation efforts with organisational goals, enhancing their capability to drive innovation initiatives effectively.

Course Objectives:

  • To understand the guidelines outlined in ISO 56000 for Innovation Management
  • To establish structured innovation processes within organisations
  • To align innovation strategies with business objectives
  • To implement effective frameworks for managing innovation
  • To drive and lead innovation initiatives within organisations

Delegates completing this ISO Certification Course will possess comprehensive expertise in ISO 56000, enabling them to drive innovation effectively within their organisations. They'll have the skills to establish structured innovation processes, foster a culture of creativity, and align innovation strategies with business goals.

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What’s included in this ISO 56000 Innovation Management Training Course?

  • ISO 56000 Innovation Management Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 56000 Innovation Management Certificate
  • Digital Delegate Pack

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ISO 56000 Innovation Management Exam Information 

To achieve the 56000 Innovation Management, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 37500 Guidance on Outsourcing Exam

ISO 37500 Guidance on Outsourcing Training Course Outline

Module 1: Outsourcing Introduction and Model

  • Contextual Model of Outsourcing
  • Reasons for Outsourcing
  • Risks of Outsourcing
  • Outsourcing Life Cycle Model
  • Main Outsourcing Life Cycle Outputs

Module 2: Outsourcing Governance Framework

  • Overview
  • Management Structure and Functions
  • Joint Governance Committees
  • Appreciation of Cultural Differences
  • Processes of Outsourcing Governance

Module 3: Outsourcing Strategy Analysis

  • What is Outsourcing Strategy Analysis?
  • Check Outsourcing Prerequisites
  • Understand Services Eligible for Outsourcing
  • Assess Organisational Impact of Outsourcing of Services
  • Outsourcing Strategy
  • Develop Initial Business Cases for Outsourcing
  • Evaluate and Decide
  • Set Up Outsourcing Project

Module 4: Initiation and Selection

  • Introduction
  • Required Services
  • Outsourcing Model
  • Define Agreement Requirements and Structure
  • Identify Potential Providers
  • Shortlist Providers
  • Outline Agreements
  • Negotiate and Establish Agreements

Module 5: Transition

  • Transition Overview
  • Establish Transition Project Team
  • Establish Outsourcing Governance
  • Refine Delivery Frameworks and Transition Plan
  • Refine Knowledge Acquisition
  • Execute Transition of Knowledge, People, Processes and Technology
  • Deploy the Quality, Risk, Audit and Compliance Frameworks
  • Deploy Asset and Knowledge Management Framework
  • Deploy Delivery Frameworks
  • Test Service Delivery Capability
  • Pilot and Handover

Module 6: Deliver Value

  • Overview
  • Deliver Service
  • Monitor and Review Service Performance
  • Manage and Resolve Issues
  • Deliver and Manage Changes
  • Deliver Innovation
  • Deliver Transformation
  • Manage Finances
  • Manage Relationships
  • Manage the Agreement
  • Value and Business Case Assurance
  • Continuation or End of Agreement Preparation

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Who should attend this ISO 37500 Guidance on Outsourcing Training Course? 

This ISO 37500 Guidance on Outsourcing Training Course is designed for professionals and individuals involved in the Outsourcing process, including both service providers and clients. This course is particularly beneficial for professionals such as:

  • Procurement Professionals
  • Vendor Managers
  • Project Managers
  • Legal and Compliance Professionals
  • Business Executives
  • Operations Managers
  • Quality Assurance and Risk Management Professionals

Prerequisites of the ISO 37500 Guidance on Outsourcing Training Course

There are no formal prerequisites for this ISO 37500 Guidance on Outsourcing Training Course.

 

ISO 37500 Guidance on Outsourcing Training Course Overview

ISO 37500 provides comprehensive guidance on outsourcing practices, which is crucial in today's globalised business landscape. Its relevance lies in aiding organisations to navigate complex outsourcing processes, ensuring transparency, efficiency, and risk mitigation in outsourcing relationships.

Proficiency in ISO 37500 is essential for procurement managers, outsourcing professionals, and executives involved in outsourcing decisions. Mastery of this standard enables them to establish robust frameworks, effectively manage outsourcing relationships, and mitigate risks associated with outsourcing activities, which is vital for optimising business operations.

This 3-day Training immerses delegates in ISO 37500's guidelines, covering outsourcing strategies, risk management, and relationship management. Delegates gain insights into establishing effective outsourcing frameworks, managing risks, and fostering mutually beneficial outsourcing relationships, enhancing their capability to navigate complex outsourcing scenarios.

Course Objectives:

  • To establish effective outsourcing frameworks within organisations
  • To mitigate risks associated with outsourcing activities
  • To optimise outsourcing relationships for mutual benefit
  • To enhance skills in managing outsourcing processes effectively
  • To ensure transparency and efficiency in outsourcing operations

Delegates completing this course will possess comprehensive expertise in ISO 37500, empowering them to navigate complex outsourcing landscapes confidently. They'll be equipped to establish effective outsourcing frameworks, manage risks, and foster beneficial outsourcing relationships.

 

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What’s included in this ISO 37500 Guidance on Outsourcing Training Course?

  • ISO 37500 Guidance on Outsourcing Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 37500 Guidance on Outsourcing Training Certificate
  • Digital Delegate Pack   

Show moredown

ISO 37500 Guidance on Outsourcing Exam Information

To achieve the ISO 37500 Guidance on Outsourcing Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 17020 Conformity Assessment Exam

ISO 17020 Conformity Assessment Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 3: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 4: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

Module 5: Process Requirements

  • Inspection Methods and Procedures
  • Handling Inspection Items and Samples
  • Inspection Records
  • Inspection Reports and Inspection Certificates
  • Complaints and Appeals Process

Module 6: Management System Requirements

  • Options
  • Management System Documentation
  • Control of Documents
  • Control of Records
  • Management Review
  • Internal Audits
  • Corrective Actions
  • Preventive Actions

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Who should attend this ISO 17020 Conformity Assessment Training Course?

This ISO 17020 Conformity Assessment Training Course is designed to equip professionals with the knowledge and skills necessary to understand and manage the requirements of ISO 17020. It can be beneficial to a wide range of professionals, including:

  • Quality Assurance Managers
  • Inspection Body Managers
  • Auditors
  • Regulatory Compliance Officers
  • Laboratory Managers
  • Quality Control Specialists
  • Consultants

Prerequisites of this ISO 17020 Conformity Assessment Training Course

There are no formal prerequisites for this ISO 56002 Innovation Management System Training Course.

ISO 17020 Conformity Assessment Training Course Overview

ISO 17020 focuses on Conformity Assessment requirements for inspection bodies, ensuring they operate with integrity, impartiality, and competence. Its relevance lies in fostering trust in inspection activities, enhancing product safety, and facilitating trade by establishing uniform assessment practices globally.

Proficiency in ISO 17020 is crucial for Inspectors, Regulatory Compliance Officers, Auditors, Quality Managers, and professionals involved in Conformity Assessment activities. Mastery of this standard enables them to uphold high-quality inspection practices, ensure compliance with regulatory requirements, and enhance credibility in inspection services, which is critical for maintaining consumer confidence.

This 1-day Training immerses delegates in ISO 17020's guidelines, covering inspection methodologies, quality assurance, and competence requirements. Delegates gain insights into implementing effective inspection processes, ensuring impartiality, and enhancing competence, empowering them to conduct inspections that meet international standards.

Course Objectives:

  • To implement effective inspection methodologies and quality assurance practices
  • To ensure competence and impartiality in inspection activities
  • To align inspection practices with regulatory requirements
  • To enhance credibility and trustworthiness in inspection services
  • To conduct inspections per international standards

Delegates completing this course will possess comprehensive expertise in ISO 17020, enabling them to conduct inspections adhering to international standards. They'll be equipped to ensure integrity, competence, and impartiality in inspection activities, enhancing the credibility of their inspection services.

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What’s included in this ISO 17020 Conformity Assessment Training Course?

  • ISO 17020 Conformity Assessment Examination
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 17020 Conformity Assessment Certificate
  • Digital Delegate Pack

Show moredown

ISO 17020 Conformity Assessment Exam Information 

To achieve the ISO 17020 Conformity Assessment Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 10002 Quality Management Exam

ISO 10002 Quality Management Training Course Outline

Module 1: Introduction to ISO 10002

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Guiding Principles

  • General
  • Commitment
  • Capacity
  • Transparency
  • Accessibility
  • Responsiveness
  • Objectivity and Charges
  • Information Integrity
  • Confidentiality
  • Customer-Focused Approach
  • Accountability and Improvement
  • Competence and Timeliness

Module 3: Complaints – Handling Framework

  • Context of the Organisation
  • Leadership and Commitment
  • Policy
  • Responsibility and Authority

Module 4: Planning, Design, and Development

  • General
  • Objectives
  • Activities
  • Resources

Module 5: Operations of Complaints – Handling Process

  • Communication
  • Receipt of Complaints
  • Tracking of Complaints
  • Acknowledgement of Complaints
  • Initial Assessment of Complaints
  • Investigation of Complaints
  • Communicating the Decision
  • Closing Complaints

Module 6: Maintenance and Improvement

  • Collection of Information
  • Analysis and Evaluation of Complaints
  • Handling Process
    • Evaluation of the Satisfaction with the Complaint
    • Monitoring of the Complaints
    • Auditing of the Complaints
    • Management Review of the Complaints
  • Continual Improvement

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Who should attend this ISO 10002 Quality Management Training Course?

This ISO 10002 Quality Management Course helps professionals acquire the skills and knowledge needed to manage customer complaints, enhance customer satisfaction, and establish robust complaint handling processes within their organisations. The following professionals can greatly benefit from attending this course:

  • Customer Service Managers and Representatives
  • Complaint Handling Teams
  • Sales Representatives
  • Quality Managers and Officers
  • Process Improvement Specialists
  • Customer Experience Professionals
  • Compliance Officers
  • IT Professionals

Prerequisites of this ISO 10002 Quality Management Training Course

There are no formal prerequisites for this ISO 10002 Quality Management Course. However, familiarity with quality management concepts can be beneficial for the delegates.

ISO 10002 Quality Management Training Course Overview

ISO 10002 centres on customer satisfaction and complaint management within Quality Management systems. Its relevance lies in fostering robust processes for handling customer complaints, enhancing customer satisfaction, and maintaining loyalty, which is vital for business success in competitive markets driven by customer experience.

Proficiency in ISO 10002 is essential for Customer Service Managers, Quality Assurance Professionals, and those responsible for managing customer complaints. Mastery of this standard enables them to implement effective complaint-handling processes, improve customer relations, and enhance overall service quality, which is crucial for retaining customers and fostering brand loyalty.

This 1-day Training immerses delegates in ISO 10002's principles, covering complaint management, customer satisfaction strategies, and quality improvement. Delegates gain insights into implementing effective complaint-handling systems, improving customer satisfaction, and aligning processes with ISO standards, empowering them to manage complaints effectively and enhance overall service quality.

Course Objectives:

  • To implement effective complaint-handling processes within organisations
  • To improve customer satisfaction and loyalty through complaint management
  • To enhance overall service quality and customer relations
  • To align complaint-handling systems with ISO standards for quality management
  • To foster a customer-centric approach in complaint management practices

Delegates completing this course will possess comprehensive expertise in ISO 10002, equipping them to implement effective complaint-handling processes aligned with international standards. They'll be capable of improving customer satisfaction, fostering loyalty, and enhancing overall service quality by effectively managing complaints.

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What’s included in this ISO 10002 Quality Management Course?

  • ISO 10002 Quality Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 10002 Quality Management Certificate
  • Digital Delegate Pack

Show moredown

ISO 10002 Quality Management Training Exam Information 

To achieve the ISO 10002 Quality Management Training​, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 14971 Risk Management for Medical Devices Exam

ISO 14971 Risk Management for Medical Devices Training​ Course Outline

Module 1: Introduction to ISO 14971

  • Introduction
  • Scope
  • Terms and Definitions

Module 2: General Requirements for Risk Management

  • Risk Management Process
  • Management Responsibilities
  • Qualification of Personnel
  • Risk Management Plan
  • Risk Management File

Module 3: Risk Analysis

  • Risk Analysis Process
  • Intended Use and Reasonably Foreseeable Misuse
  • Identification of Characteristics Related to the Safety
  • Estimation of the Risk(s) for Each Hazardous Situation

Module 4: Risk Evaluation

  • Overview of Risk Evaluation

Module 5: Risk Control

  • Risk Reduction
  • Risk Control Option Analysis
  • Implementation of Risk Control Measure(s)
  • Residual Risk Evaluation
  • Risk/Benefit Analysis
  • Risks Arising from Risk Control Measures
  • Completeness of Risk Control

Module 6: Evaluation of Overall Residual Risk Acceptability

  • Risk Acceptability

Module 7: Risk Management Review

  • Risk Management
  • Effective Management of Risk

Module 8: Production and Post-Production Activities

  • General
  • Information Collection
  • Information Review
  • Actions

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Who should attend this ISO 14971 Risk Management for Medical Devices Training Course?

Attending this ISO 14971 Risk Management for Medical Devices Training Course can provide attendees with comprehensive insights into Risk Management processes, methodologies, and best practices within the medical device industry. Here are the individuals who might benefit from attending an ISO 14971 Risk Management for Medical Devices Training Course:

  • Medical Device Manufacturers
  • Quality Control Professionals
  • Regulatory Affairs Professionals
  • Risk Management Professionals
  • Clinical Research Professionals
  • Validation and Verification Engineers
  • Biomedical Engineers
  • Legal and Compliance Professionals

Prerequisites of the ISO 14971 Risk Management for Medical Devices Training Course

There are no formal prerequisites for attending this ISO 14971 Risk Management for Medical Devices Training Course.

ISO 14971 Risk Management for Medical Devices Training​ Course Overview

ISO 14971:2019 defines the international requirements of risk management systems for medical devices, including best practices and the entire lifecycle of a medical device. The ISO 14971 standard aims to help manufacturers identify, estimate, evaluate, monitor, and control risks associated with a medical device. ISO 14971 helps organisations to minimise risk by checking whether the control measures were implemented correctly. This ISO 14971 Risk Management for Medical Devices training will allow medical device professionals to successfully improve their business and risk management efforts. Obtaining this training will help individuals to excel in highly reputed jobs and upgraded salaries.

This 1-day ISO 14971 Risk Management for Medical Devices training course provides delegates with a deep understanding of ISO 14971 medical devices concepts. During this training, delegates will learn various concepts such as introduction to ISO 14971, general requirements for risk management, risk management process, management responsibilities, risk analysis process, identification of hazards, risk control, etc. Our highly skilled and professional trainer who has years of experience teaching ISO courses will conduct this training.

They will also cover the following essential concepts such as:

  • Risk management process
  • Terms and definitions
  • Identification of hazards
  • Post-production information
  • Risk management report
  • Qualification of personnel

At the end of this training course, delegates will be able to successfully implement a risk management system within an organisation. They will also be able to estimate the risk(s) for each hazardous situation efficiently.

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What’s included in this ISO 14971 Risk Management for Medical Devices Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • ISO 14971 Risk Management for Medical Devices Training Certificate
  • Digital Delegate Pack

Show moredown

ISO 14971 Risk Management for Medical Devices Exam Information 

To achieve the ISO 14971 Risk Management for Medical Devices Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 14072 Life Cycle Assessment​ Exam

ISO 14072 Life Cycle Assessment Training ​Course Outline

Module 1: Introduction to ISO 14072

  • Scope
  • Terms and Definitions

Module 2: Organisational Life Cycle Assessment

  • General
  • Goal and Scope Definition
  • Specific Considerations When Dealing with LCI, LCIA, and Interpretation

Module 3: Reporting

  • General Requirements
  • Limitations Regarding Reporting

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Who should attend this ISO 14072 Life Cycle Assessment Training Course? 

This ISO 14072 Life Cycle Assessment Course is designed for professionals, practitioners, and individuals interested in understanding and applying Life Cycle Assessment (LCA) principles in their work or projects. This course is particularly beneficial for professionals such as:

  • Environmental Managers
  • Sustainability Professionals
  • Regulatory and Compliance Professionals
  • Product Designers
  • Environmental Auditors
  • Product Engineers
  • Supply Chain Managers

Prerequisites of the ISO 14072 Life Cycle Assessment Training Course

There are no formal prerequisites for this ISO 14072 Life Cycle Assessment Training Course.

ISO 14072 Life Cycle Assessment Training Course Overview

ISO 14072 revolves around Life Cycle Assessment (LCA), a method which assesses the environmental impacts of a product or service throughout its life cycle. Its relevance lies in promoting sustainability, aiding product development, and guiding businesses to make environmentally conscious decisions.

Proficiency in ISO 14072 is vital for Environmental Engineers, Sustainability Professionals, and Product Development Experts. Mastery of this standard enables them to conduct comprehensive LCAs, identify environmental hotspots, and implement strategies to minimise environmental impacts, which is crucial for fostering sustainability in business practices.

This 1-day training immerses delegates in ISO 14072's principles, covering LCA methodologies, impact assessment, and sustainability strategies. Delegates gain insights into conducting effective LCAs, interpreting assessment results, and implementing sustainable practices, empowering them to make informed decisions regarding environmental impact reduction.

Course Objectives:

  • To conduct comprehensive LCAs for products or services
  • To identify environmental impacts and hotspots throughout a product's life cycle
  • To develop strategies for minimising environmental impacts based on LCA results
  • To implement sustainable practices based on LCA findings
  • To make informed decisions regarding environmental impact reduction

Upon completing this ISO Certification Course, delegates will be equipped with the expertise to conduct comprehensive Life Cycle Assessments (LCAs), enabling them to identify environmental impacts, develop strategies for minimising them, and make informed decisions to enhance sustainability.

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What’s included in this ISO 14072 Life Cycle Assessment Training Course?

  • ISO 14072 Life Cycle Assessment Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 14072 Life Cycle Assessment Training Certificate
  • Digital Delegate Pack   

Show moredown

ISO 14072 Life Cycle Assessment​ Exam Information 

To achieve the ISO 14072 Life Cycle Assessment Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO ISO 14044 Life Cycle Assessment Exam

ISO 14044 Life Cycle Assessment Training Course Outline

Module 1: Methodological Framework for LCA

  • General Requirements
  • Goal and Scope Definition
  • Life Cycle
    • Inventory Analysis
    • Impact Assessment
    • Interpretation

Module 2: Reporting

  • General Requirements and Considerations
  • Additional Requirements and Guidance for Third-Party Reports
  • Further Reporting Requirements

Module 3: Critical Review

  • Introduction to Critical Review
  • Critical Review by Internal or External Expert
  • Critical Review by Panel of Interested Parties

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Who should attend this ISO 14044 Life Cycle Assessment Training Course? 

This ISO 14044 Life Cycle Assessment Course is suitable for a diverse audience looking to gain a comprehensive understanding of Life Cycle Assessment (LCA) principles and practices. This course is particularly beneficial for professionals such as:

  • Environmental Managers
  • Sustainability Professionals
  • Policy Makers
  • Product Designers
  • Environmental Advocates
  • Product Engineers
  • Researchers

Prerequisites of this ISO 14044 Life Cycle Assessment Training Course

There are no formal prerequisites for this ISO 14044 Life Cycle Assessment Training Course.

ISO 14044 Life Cycle Assessment Training Course Overview

ISO 14044 encapsulates Life Cycle Assessment (LCA) methodologies, examining environmental impacts across a product's life cycle. Its relevance lies in promoting sustainable practices, guiding product development, and aiding in informed decision-making by evaluating ecological footprints.

Proficiency in ISO 14044 is vital for Environmental Analysts, Sustainability Practitioners, And Product Developers. Mastery of this standard enables them to conduct comprehensive LCAs, identify environmental hotspots, and strategise mitigation efforts, which are crucial for fostering sustainability and minimising ecological footprints.

This 1-day Training Course immerses delegates in ISO 14044's methodologies, covering LCA frameworks, impact assessment techniques, and sustainability strategies. Delegates gain insights into conducting thorough LCAs, interpreting results, and implementing eco-conscious measures, empowering them to contribute significantly to sustainable practices within their organisations.

Course Objectives:

  • To comprehend ISO 14044 principles and Life Cycle Assessment methodologies
  • To conduct comprehensive LCAs to evaluate environmental impacts
  • To identify and assess environmental hotspots across a product's life cycle
  • To strategise and implement measures for minimising environmental footprints
  • To make informed decisions guided by LCA results
  • To contribute to sustainable practices and minimise ecological impacts

Delegates completing this course will possess the expertise to conduct thorough Life Cycle Assessments, enabling them to identify environmental impacts, strategise mitigation efforts, and make informed decisions fostering sustainability.

 

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What’s included in this ISO 14044 Life Cycle Assessment Training Course?

  • ISO 14044 Life Cycle Assessment Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 14044 Life Cycle Assessment Training Certificate
  • Digital Delegate Pack   

Show moredown

ISO ISO 14044 Life Cycle Assessment Exam Information 

To achieve the ISO 14044 Life Cycle Assessment Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 14040 Life Cycle Assessment Exam

ISO 14040 Life Cycle Assessment Training​ Course Outline

Module 1: Introduction to ISO 14040

  • Introduction to Life Cycle Assessment (LCA)
  • Scope
  • Terms and Definitions

Module 2: General Description of Life Cycle Assessment (LCA)

  • Principles of LCA
  • Phases of an LCA
  • Key Features of an LCA
  • General Concepts of Product Systems

Module 3: Methodological Framework

  • Goal and Scope Definition
  • Life Cycle Inventory Analysis (LCI)
  • Life Cycle Impact Assessment (LCIA)
  • Life Cycle Interpretation

Module 4: Reporting

  • Overview
  • Issues

Module 5: Critical Review

  • General
  • Need for Critical Review
  • Critical Review Processes

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Who should attend this ISO 14040 Life Cycle Assessment Training Course? 

This ISO 14040 Life Cycle Assessment Course is designed for professionals and individuals who are interested in gaining a comprehensive understanding of Life Cycle Assessment (LCA) principles and practices. This course is particularly beneficial for professionals such as:

  • Environmental Managers
  • Sustainability Managers
  • Researchers
  • Product Designers
  • Policy Makers
  • Product Engineers
  • Supply Chain Managers

Prerequisites of the ISO 14040 Life Cycle Assessment Training Course

There are no formal prerequisites for this ISO 14040 Life Cycle Assessment Training Course.

ISO 14040 Life Cycle Assessment Training Course Overview

ISO 14040 addresses Life Cycle Assessment (LCA), a pivotal tool for evaluating the environmental impacts of products or services. Its relevance lies in fostering sustainable practices, aiding informed decision-making, and guiding industries toward environmentally conscious operations across a product's life cycle.

Proficiency in ISO 14040 is essential for Environmental Scientists, Sustainability Managers, and professionals engaged in Product Development and Environmental Impact Assessment. Mastery of this standard enables them to conduct comprehensive LCAs, identify environmental hotspots, and devise strategies to minimise adverse impacts, crucial for sustainability and compliance with environmental regulations.

This 1-day Training delves into ISO 14040's methodologies and covers LCA frameworks, impact assessment techniques, and practical applications. Delegates acquire expertise in conducting robust LCAs, interpreting assessment results, and implementing sustainable measures, empowering them to drive environmentally conscious decisions within their organisations.

Course Objectives:

  • To conduct comprehensive LCAs for evaluating environmental impacts
  • To identify and assess environmental hotspots throughout a product's life cycle
  • To strategise and implement measures for minimising environmental footprints
  • To make informed decisions guided by LCA results
  • To contribute to sustainable practices and minimise ecological impacts

Delegates completing this Course will possess advanced skills in conducting Life Cycle Assessments, enabling them to evaluate environmental impacts comprehensively. They will also identify hotspots, strategise mitigation efforts, and make informed decisions promoting sustainability.

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What’s included in this ISO 14040 Life Cycle Assessment Training Course?

  • ISO 14040 Life Cycle Assessment Examination
  • World-Class Training Sessions from Experienced Instructors  
  • ISO 14040 Life Cycle Assessment Training Certificate
  • Digital Delegate Pack   

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ISO 14040 Life Cycle Assessment Exam Information 

To achieve the ISO 14040 Life Cycle Assessment Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 19600 Compliance Management Systems Exam

ISO 19600 Compliance Management Systems Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Context of the Organisation

  • Understanding the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Compliance Management System
  • Compliance Management System and Principles of Good Governance
  • Compliance Obligations
  • Identification, Analysis, and Evaluation of Compliance Risks

Module 3: Leadership

  • Leadership and Commitment
  • Compliance Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Compliance Risks
  • Compliance Objectives and Planning to Achieve Them

Module 5: Support

  • Resources
  • Competence and Training
  • Awareness
  • Communication
  • Documented Information

Module 6: Operation

  • Operational Planning and Control
  • Establishing Controls and Procedures
  • Outsourced Processes

Module 7: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Audit
  • Management Review

Module 8: Improvement

  • Nonconformity, Noncompliance, and Corrective Action
  • Continual Improvement

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Who should attend this ISO 19600 Compliance Management Systems Training?

This ISO 19600 Compliance Management Systems Training is ideal for a wide range of professionals involved in compliance management within organisations. This international standard provides guidelines for establishing and maintaining effective compliance management systems. Here is a list of professionals who could greatly benefit from this course:

  • Compliance Officers
  • Risk Managers
  • Legal Counsel
  • Regulatory Affairs Professionals
  • Internal Auditors
  • Quality Assurance Managers
  • Corporate Governance Professionals

Prerequisites of the ISO 19600 Compliance Management Systems Training

There are no formal prerequisites for attending this ISO 19600 Compliance Management Systems Training Course.

ISO 19600 Compliance Management Systems Training Course Overview

ISO 19600 focuses on Compliance Management Systems (CMS), providing guidelines for organisations to establish, implement, and maintain effective compliance frameworks. Its relevance lies in fostering integrity, mitigating risks, and ensuring adherence to legal and regulatory requirements in diverse operational environments.

Proficiency in ISO 19600 is essential for Compliance Officers, Risk Managers, and professionals overseeing Governance and Regulatory Compliance. Mastery of this standard enables them to develop robust CMS, ensure compliance with legal obligations, and manage risks effectively, which is crucial for maintaining organisational integrity and fostering a culture of compliance.

The Knowledge Academy's 1-day Training immerses delegates in ISO 19600's principles, covering CMS implementation, risk assessment, and compliance strategies. Delegates gain insights into developing and maintaining effective CMS, aligning organisational processes with regulatory requirements, and mitigating risks, empowering them to navigate complex compliance landscapes confidently.

Course Objectives:

  • To comprehend ISO 19600 principles and Compliance Management Systems
  • To establish practical Compliance Management Systems within organisations
  • To guarantee compliance with pertinent legal and regulatory mandates
  • To manage risks effectively through CMS implementation
  • To align organisational processes with compliance obligations
  • To establish a culture of compliance and integrity within organisations

Delegates completing this ISO Course will acquire comprehensive expertise in implementing Compliance Management Systems, enabling them to establish effective frameworks, manage risks, and ensure adherence to legal and regulatory requirements.

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What's Included in this ISO 19600 Compliance Management Systems Training?

  • ISO 19600 Compliance Management Systems Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 19600 Compliance Management Systems Certificate
  • Digital Delegate Pack

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ISO 19600 Compliance Management Systems Exam Information 

To achieve the ISO 19600 Compliance Management Systems Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 27032 Security Techniques Exam

ISO 27032 – Security Techniques Training Course Outline

 

Module 1: Introduction

  • Scope
  • Applicability
    • Audience
    • Limitations
  • Normative References
  • Terms and Definitions
  • Abbreviated Terms

Module 2: Overview

  • Introduction
  • Nature of the Cyberspace
  • Nature of Cybersecurity
  • General Model
  • Approach

Module 3: Stakeholders in the Cyberspace

  • Overview
  • Consumers
  • Providers

Module 4: Assets in the Cyberspace

  • Overview
  • Personal Assets
  • Organisational Assets

Module 5: Threats Against the Security of the Cyberspace

  • Threats
  • Threat Agents
  • Vulnerabilities
  • Attack Mechanisms

Module 6: Roles of Stakeholders in Cybersecurity

  • Overview
  • Roles of Consumers
  • Roles of Providers

Module 7: Guidelines for Stakeholders

  • Overview
  • Risk Assessment and Treatment
  • Guidelines for Consumers
  • Guidelines for Organisations and Service Providers

Module 8: Cybersecurity Controls

  • Overview
  • Application Level Controls
  • Server Protection
  • End-User Controls
  • Controls Against Social Engineering Attacks
  • Cybersecurity Readiness
  • Other Controls

Module 9: Framework of Information Sharing and Coordination

  • General
  • Policies
  • Methods and Processes
  • People and Organisations
  • Technical
  • Implementation Guidance

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Who should attend this ISO 27032 – Security Techniques Training?

The ISO 27032 – Security Techniques Training is intended for individuals and professionals involved in cybersecurity and information security management. This international standard provides guidelines for cybersecurity risk management. Here are the key groups of professionals who should consider attending ISO 27032 – Security Techniques Training:

  • IT Security Managers
  • Cybersecurity Analysts
  • Information Security Officers
  • Risk Managers
  • Network Administrators
  • Security Consultants
  • Compliance Officers

Prerequisites of the ISO 27032 – Security Techniques Training

There are no formal prerequisites to attend this ISO 27032 – Security Techniques Training course

ISO 27032 – Security Techniques Training Course Overview

ISO 27032 – Security Techniques is the standard defined as cybersecurity or cyberspace security, which relates to protecting cyberspace's integrity, privacy, and accessibility of data information. Therefore, cyberspace is defined as the interplay of people, software, and global technical services. The ISO 27032 international standard highlights the importance of various security measures in cyberspace, including network and internet security, information security, and Critical Information Infrastructure Protection (CIIP). This ISO 27032 – Security Techniques Training course helps learners to understand the concepts and principles effectively. It helps organisations to improve their security system and their business continuity. Pursuing this ISO training will assist learners in gaining cybersecurity maintenance skills, which will be beneficial to gain better career advancement.

This 2-day ISO 27032 – Security Techniques Training covers all the essential topics that delegates will become fully familiar with cybersecurity management and controls against social engineering attacks. They will also learn about the nature of cybersecurity, personal assets, consumers, guidelines for consumers, methods and processes, and many more. Our highly professional trainer with years of experience in ISO courses will conduct this training and help delegates to gain a comprehensive understanding of ISO 27032.

This training will cover various essential topics, such as:   

  • End-user controls
  • Nature of the cyberspace
  • Organisational assets
  • Attack mechanisms
  • Cybersecurity readiness
  • Methods and processes

After attending this ISO 27032 – Security Techniques Training course, delegates will be able to protect the privacy, integrity, and accessibility of data information. They will also be able to apply controls against social engineering attacks.

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What's Included in this ISO 27032 – Security Techniques Training?

  • ISO 27032 – Security Techniques Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 27032 – Security Techniques Certificate
  • Digital Delegate Pack

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ISO 27032 Security Techniques Exam Information

To achieve the ISO 27032 Security Techniques Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 27035 Information Security Incident Management Exam

ISO 27035 - Information Security Incident Management Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Overview

  • Basic Concepts and Principles
  • Objectives of Incident Management
  • Benefits of a Structured Approach
  • Adaptability
  • Phases
  • Examples of Information Security Incidents

Module 3: Incident Management Process

  • Incident Logging
  • Incident Categorisation
  • Incident Prioritisation
  • Incident Assignment
  • Task Creation and Management
  • SLA Management and Escalation
  • Incident Resolution
  • Incident Closure

Module 4: Plan and Prepare Phase

  • Overview of Key Activities
  • Information Security Incident Management Policy
  • Information Security Incident Management Integration in Other Policies
  • Information Security Incident Management Scheme
  • Establishment of the ISIRT
  • Technical and Other Support (Including Operational Support)
  • Awareness and Training
  • Scheme Testing

Module 5: Detection and Reporting Phase

  • Overview of Key Activities
  • Event Detection
  • Event Reporting

Module 6: Assessment and Decision Phase

  • Overview of Key Activities
  • Assessment and Initial Decision by the PoC
  • Assessment and Incident Confirmation by the ISIRT

Module 7: Responses Phase

  • Overview of Key Activities
  • Responses

Module 8: Lessons Learnt Phase

  • Overview of Key Activities
  • Further Information Security Forensic Analysis
  • Identifying the Lessons Learnt
  • Identifying and Making Improvements to Information Security
    • Control Implementation
    • Risk Assessment and Management Review Results
    • Incident Management Scheme
  • Other Improvements

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Who should attend this ISO 27035 - Information Security Incident Management Training Course?

This ISO 27035 Training Course aims to teach professionals how to establish an effective incident management process, respond to various types of security incidents, and conduct post-incident reviews to prevent future occurrences. This Course can be helpful for various professionals, including:

  • Information Security Managers
  • IT Security Analysts
  • Cybersecurity Professionals
  • IT Auditors
  • Data Privacy Officers
  • System and Network Administrators
  • Chief Information Security Officers (CISO)

Prerequisites of this ISO 27035 - Information Security Incident Management Training Course

There are no prereq

 

ISO 27035 - Information Security Incident Management Training Course Overview

 

ISO 27035 delves into Information Security Incident Management, offering guidelines for organisations to detect, respond to, and recover from information security incidents. Its relevance lies in providing a structured approach to incident management, minimising the impact of incidents, and maintaining the integrity and confidentiality of information assets.

Professionals in Cybersecurity, IT Security, and Incident Response would greatly benefit from mastering ISO 27035. Understanding this standard is crucial as it outlines methodologies, best practices, and protocols for effectively managing and mitigating information security incidents, essential for safeguarding organisational assets.

The Knowledge Academy's 1-day Training immerses delegates in ISO 27035's principles, covering incident detection, response procedures, and recovery strategies. Delegates gain practical insights into managing security incidents, creating effective response plans, and enhancing incident management capabilities, empowering them to handle security breaches proficiently.

Course Objectives

•             To understand ISO 27035 principles for Information Security Incident Management

•             To detect and respond effectively to information security incidents

•             To develop robust incident response plans aligned with ISO standards

•             To mitigate the risk of security breaches affecting organisational assets

•             To enhance incident management capabilities within organisations

•             To ensure compliance with incident management best practices

Delegates completing this ISO Course will acquire comprehensive Information Security Incident Management expertise as per ISO 27035. They'll be equipped to detect, respond, and recover from security incidents effectively, minimising the impact on organisational assets.

 

uisites required for this ISO 27035 - Information Security Incident Management Training Course.

ISO 27035 - Information Security Incident Management Training Course Overview

ISO 27035 delves into Information Security Incident Management, offering guidelines for organisations to detect, respond to, and recover from information security incidents. Its relevance lies in providing a structured approach to incident management, minimising the impact of incidents, and maintaining the integrity and confidentiality of information assets.

Professionals in Cybersecurity, IT Security, and Incident Response would greatly benefit from mastering ISO 27035. Understanding this standard is crucial as it outlines methodologies, best practices, and protocols for effectively managing and mitigating information security incidents, essential for safeguarding organisational assets.

The Knowledge Academy's 1-day Training immerses delegates in ISO 27035's principles, covering incident detection, response procedures, and recovery strategies. Delegates gain practical insights into managing security incidents, creating effective response plans, and enhancing incident management capabilities, empowering them to handle security breaches proficiently.

Course Objectives:

  • To understand ISO 27035 principles for Information Security Incident Management
  • To detect and respond effectively to information security incidents
  • To develop robust incident response plans aligned with ISO standards
  • To mitigate the risk of security breaches affecting organisational assets
  • To enhance incident management capabilities within organisations
  • To ensure compliance with incident management best practices

Delegates completing this ISO Course will acquire comprehensive Information Security Incident Management expertise as per ISO 27035. They'll be equipped to detect, respond, and recover from security incidents effectively, minimising the impact on organisational assets.

 

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What’s included in this ISO 27035 - Information Security Incident Management Training Course?

  • ISO 27035 - Information Security Incident Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 27035 - Information Security Incident Management Certificate
  • Digital Delegate Pack

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ISO 27035 Information Security Incident Management Exam Information 

To achieve the ISO 27035 Information Security Incident Management Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 38500 Exam

ISO 38500 Training​ Course Outline

Module 1: Introduction to ISO 38500

  • Scope
  • Terms and Definitions
  • Benefits of Good Governance of IT

Module 2: Principles and Model for Good Governance of IT 

  • Principles
  • Model
    • Evaluate
    • Direct
    • Monitor

Module 3: Guidance for the Governance of IT

  • General
  • Principle 1: Responsibility
  • Principle 2: Strategy
  • Principle 3: Acquisition
  • Principle 4: Performance
  • Principle 5: Conformance
  • Principle 6: Human Behaviour

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Who should attend this ISO 38500 Training Course?

The ISO 38500 standard provides a framework for effective governance of IT within organisations. This ISO 38500 Training Course offers guiding principles and recommendations for individuals on how to use IT within their organisations. Here are the roles who will benefit from attending an ISO 38500 Training Course:

  • IT Managers and Executives
  • Risk Management Professionals
  • IT Governance Professionals
  • Risk Management Professionals
  • IT Consultants and Advisors
  • Compliance and Audit Professionals
  • Enterprise Architects
  • Quality Assurance Managers

Prerequisites of the ISO 38500 Training Course

There are no formal prerequisites for attending this ISO 38500 Training Course. 

ISO 38500 Training Course Overview

ISO 38500 delineates principles and guidelines for corporate governance of information technology (IT), focusing on aligning IT strategies with organisational goals. Its relevance lies in ensuring effective IT governance, mitigating risks, and leveraging technology to drive business success in today's digitally driven-business landscape.

Proficiency in ISO 38500 is crucial for IT Managers, Executives, Enterprise Architects, and Governance Professionals. Mastering this standard enables them to govern IT resources effectively, align IT investments with business objectives, and ensure that IT strategies contribute to organisational success.

This 1-day Training immerses delegates in ISO 38500's principles, covering IT governance frameworks, strategic alignment, and risk management. Delegates gain insights into implementing effective IT governance, aligning IT with business goals, and mitigating IT-related risks, enhancing their capability to drive IT strategies in alignment with organisational objectives.

Course Objectives:

  • To understand the principles outlined in ISO 38500 for IT governance
  • To align IT strategies with organisational goals and objectives
  • To implement effective IT governance frameworks within organisations
  • To mitigate risks associated with IT investments and operations
  • To ensure that IT resources contribute to organisational success
  • To drive strategic IT decision-making in line with business objectives

Delegates completing this ISO Certification Course will possess comprehensive expertise in ISO 38500, empowering them to govern IT resources effectively, align IT strategies with business goals, mitigate risks, and ensure that IT investments contribute significantly to organisational success.

 

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What’s included in this ISO 38500 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • ISO 38500 Training Certificate
  • Digital Delegate Pack

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ISO 38500 Exam Information 

To achieve the ISO 38500 Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

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Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 22716 Lead Auditor Exam

ISO 22716 Lead Auditor Training Course Outline

 

Module 1: Introduction to ISO 22716

  • Introduction
  • Scope
  • Terms and Definitions

Module 2: Good Manufacturing Practices (GMP)

  • What is GMP?
  • Components of GMP
  • GMP Principles
  • Regulations and Standards
  • How to Comply with Guidelines?

Module 3: Personnel

  • Principle
  • Organisation
  • Key Responsibilities
  • Training
  • Personnel Hygiene and Health
  • Visitors and Untrained Personnel

Module 4: Premises

  • Principle
  • Types of Area
  • Space
  • Flow
  • Floors, Walls, Ceilings, Windows
  • Washing and Toilet Facilities
  • Lighting
  • Ventilation
  • Pipework, Drains, and Ducts
  • Cleaning and Sanitisation
  • Maintenance
  • Consumables
  • Pest Control

Module 5: Equipment

  • Principle
  • Equipment Design
  • Installation
  • Calibration
  • Cleaning and Sanitisation
  • Maintenance
  • Consumables
  • Authorisations
  • Back-Up Systems

Module 6: Raw Materials and Packaging Materials

  • Principle
  • Purchasing
  • Receipt
  • Identification and Status
  • Release
  • Storage
  • Re-Evaluation
  • Quality of Water Used in Production

Module 7: Production

  • Principle
  • Manufacturing Operations
  • Packaging Operations

Module 8: Finished Products

  • Principle
  • Release
  • Storage
  • Shipment
  • Returns

Module 9: Introduction to Internal Auditor

  • Who is Internal Auditor?
  • Duties of Internal Auditor
  • Soft and Hard Skills for Internal Auditor
  • Internal Vs External Auditor

Module 10: Internal audit

  • Principle
  • Approach
  • Follow-Up

Module 11: GMP Audit

  • What is GMP Audit?
  • What is Involved in the GMP Audit Process?
  • How to Prepare for a Typical GMP Audit?
  • Hosting GMP Audit
  • Common Mistakes Made During GMP Audits
  • GMP Auditing Best Practices

Module 12: GMP Supplier Audit

  • Conducting a GMP Supplier Audit
  • Supplier Audit Checklist
    • Quality Policy
    • Training and Accountability
    • General Organisation
    • Supply Access
  • Steps to Successfully Perform the GMP Supplier Audit

Module 13: Quality Control Laboratory

  • Principle
  • Test Methods
  • Acceptance Criteria
  • Results
  • Out-of-Specification Results
  • Reagents, Solutions, Reference Standards, Culture Media
  • Sampling
  • Retain Sample

Module 14: Treatment of Product

  • Rejected Finished Products, Bulk Products, Raw Materials, and Packaging Materials
  • Reprocessed Finished Products and Bulk Products

Module 15: Wastes

  • Principle
  • Types of Waste
  • Flow
  • Containers
  • Disposal

Module 16: Subcontracting

  • Principle
  • Types of Subcontracting
  • Contract Giver
  • Contract Acceptor
  • Contract

Module 17: Implementing GMP

  • Quality Management
  • Sanitation and Hygiene
  • Building and Facilitation
  • Equipment
  • Raw Materials
  • Personnel
  • Validation and Qualification
  • Complaints
  • Documentation and Recordkeeping

Module 18: Lead Auditor

  • Who is Lead Auditor?
  • Roles and responsibilities of Lead Auditor
  • Audit Report
  • Types of Audit Process

Module 19: Deviations

  • Deviations Overview

Module 20: Complaints and Recalls

  • Principle
  • Product Complaints
  • Product Recalls

Module 21: Change Control

  • Change Control Overview

Module 22: Structured GMP Audit

  • Customer Communication
  • Auditor Selection
  • Auditor Planning
  • Audit Preparation
  • Audit Execution
  • Audit Report

Module 23: Documentation

  • Principle
  • Type of Document
  • Writing, Approval, and Distribution
  • Revision
  • Archiving

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Who should attend this ISO 22716 Lead Auditor Training Course?

The ISO 22716 Lead Auditor Training Course is specifically designed for professionals, managers, and individuals who aspire to become Lead Auditors for Good Manufacturing Practices (GMP) in the cosmetics industry, as outlined in the ISO 22716 standard. This course is beneficial for various professionals including:

  • Quality Assurance Managers
  • Regulatory Affairs Managers
  • Cosmetics Production Managers
  • Internal Auditors
  • Quality Control Specialists
  • Compliance Managers
  • Environmental Health and Safety (EHS) Managers
  • Product Testing and Validation Specialists

Prerequisites for the ISO 22716 Lead Auditor Training Course

There are no formal prerequisites for attending this ISO 22716 Lead Auditor Training Course.

ISO 22716 Lead Auditor Training Course Overview

ISO 22716 provides cosmetic products' manufacturing, control, storage, and shipment guidelines. The purpose of these guidelines is to offer advice on Good Manufacturing Practices (GMP) for cosmetic products. These guidelines provide valuable organisational guidance on controlling the administrative, technical, and human variables impacting product quality. This training aims to provide learners with a detailed knowledge of cosmetic goods manufacturing practices and the guidelines to implement these practices within an industry. Individuals with fantastic auditing skills and a proper understanding of guidelines will gain higher designations in globally recognised organisations and expand their professional network quickly.

The Knowledge Academy’s 5-day ISO 22716 Lead Auditor Training course provides delegates with a comprehensive knowledge of cosmetic products manufacturing and how to audit these practices. During this training, delegates will learn about GMP supplier audits to reduce company production costs. They will also learn about the quality control laboratory to ensure the relevant and necessary controls within its activities. Our highly skilled and knowledgeable instructor with years of experience teaching ISO courses will conduct this training.   

Course Objectives

  • To ensure that controlled and stored products to acceptance criteria
  • To take and prepare the samples from the set of related operations
  • To reduce undesirable micro-organisms on inert contaminated surfaces
  • To define the quantity of raw material or product issued from one process
  • To perform the assigned responsibilities and activities in a given time frame
  • To determine quality activities and related results comply with arrangements

After attending this training, delegates will be able to obtain cosmetic products that meet the defined characteristics in the ISO guidelines. They will also be able to validate the effectiveness of standard operating procedures and conduct GMP audits regularly. 

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What’s included in this ISO 22716 Lead Auditor Training Course?

  • ISO 22716 Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 22716 Lead Auditor Certificate
  • Digital Delegate Pack

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ISO 22716 Lead Auditor Exam Information

To achieve the ISO 22716 Lead Auditor Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 30401 Foundation Exam

ISO 30401 Foundation Training Course Outline

Module 1: Introduction to ISO 30401

  • Introduction
  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Knowledge Management System

  • Introduction to Knowledge Management System
  • What is Knowledge Management?
  • Types of Knowledge
  • Benefits of a KMS
  • Who Can Use a KMS?
  • Knowledge Management System Examples
  • How to Create a Knowledge Management System?
  • Essential Features
  • KMS Software
  • Choosing a Knowledge Management Software

Module 3: Components of Knowledge Management

  • Importance of Component of Knowledge Management
  • Components
    • People
    • Process
    • Technology
    • Strategy

Module 4: Features of a Knowledge Management System

  • User-Friendliness
  • Search Functionality
  • Reporting and Built-in Analytics
  • Customisation
  • Mobile App
  • Collaboration Features
  • Integration with Third-Party Tools
  • Feedback System

Module 5: Knowledge Management Process

  • Collecting
  • Organising
  • Summarising
  • Analysing
  • Synthesising
  • Decision Making

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Who should attend this ISO 30401 Foundation Training Course?

This ISO 30401 Foundation Training Course is designed for professionals, managers, and individuals who are involved in knowledge management within organisations. This course is beneficial for various professionals including:

  • Content Managers
  • Quality Assurance Professionals
  • Project Managers
  • Knowledge Managers
  • Customer Support Managers
  • Risk Management Specialists
  • Supply Chain and Logistics Professionals
  • HR Professionals

Prerequisites for this ISO 30401 Foundation Training Course

There are no formal prerequisites for attending this ISO 30401 Foundation Training Course.

ISO 30401 Foundation Training Course Overview

ISO 30401 focuses on Knowledge Management Systems (KMS), emphasising the structured approach to managing organisation knowledge assets. Its relevance lies in optimising knowledge sharing, fostering innovation, and enhancing organisational performance in today's knowledge-driven economy.

Proficiency in ISO 30401 is essential for Content Managers, Information Officers, Risk Management Specialists and professionals involved in Knowledge Management initiatives. Mastery of this standard enables them to establish robust knowledge management frameworks, enhance knowledge sharing, and leverage organisational knowledge for improved decision-making and innovation.

This 1-day Training Course immerses delegates in ISO 30401's principles, covering Knowledge Management strategies, knowledge mapping, and knowledge sharing methodologies. Delegates gain insights into implementing effective knowledge management practices, fostering a knowledge-sharing culture, and optimising organisational knowledge assets for enhanced performance and innovation.

Course Objectives:

  • To establish effective knowledge management frameworks within organisations
  • To enhance knowledge sharing and collaboration among teams
  • To leverage organisational knowledge for improved decision-making
  • To foster a culture of innovation through effective knowledge management
  • To optimise organisational performance using knowledge assets

Delegates completing this ISO Certification Course will possess comprehensive expertise in ISO 30401, empowering them to establish and manage effective Knowledge Management Systems within their organisations.

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What’s included in this ISO 30401 Foundation Training Course?

  • ISO 30401 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 30401 Foundation Certificate
  • Digital Delegate Pack

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ISO 30401 Foundation Exam Information

To achieve the ISO 30401 Foundation Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

Show moredown

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 14040 Exam

ISO 14040 Training Course Outline

Module 1: Introduction to ISO 14040

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: General Description of Life Cycle Assessment (LCA)

  • Principles of LCA
  • Phases of an LCA
  • Key Features of an LCA
  • General Concepts of Product Systems

Module 3: Methodological Framework

  • General Requirements
  • Goal and Scope Definition
  • Life Cycle Inventory Analysis (LCI)
  • Life Cycle Impact Assessment (LCIA)
  • Life Cycle Interpretation

Module 4: Reporting

Module 5: Critical Review

  • General
  • Need for Critical Review
  • Critical Review Processes
 

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Who should attend this ISO 14040 Training Course?

Attending this ISO 14040 Training Course can provide attendees with a deep understanding of Life Cycle Assessment (LCA) and how to apply its principles. Here are the individuals who might benefit from attending this ISO 14040 Training Course:

  • Environmental Managers and Consultants
  • Product Development and Design Engineers
  • Supply Chain and Procurement Professionals
  • Quality Assurance Professionals
  • Regulatory Affairs and Compliance Officers
  • Environmental Auditors
  • Marketing and Brand Managers
  • Waste Management Professionals

Prerequisites of this ISO 14040 Training Course

There are no formal prerequisites for attending this ISO 14040 Training Course.

ISO 14040 Training Course Overview

ISO 14040 is a cornerstone in Environmental Management, specifically focusing on Life Cycle Assessment (LCA) methodologies. Its relevance lies in providing a standardised framework for assessing environmental impacts throughout the life cycle of products, aiding in sustainable decision-making and reducing ecological footprints.

Proficiency in ISO 14040 is crucial for Environmental Analysts, Sustainability Professionals, And Product Developers. Mastery of this standard enables them to comprehend LCA methodologies, conduct comprehensive assessments, and strategise environmentally sustainable practices, which are crucial for minimising environmental impacts and promoting sustainable development.

The Knowledge Academy's 1-day Training immerses delegates in ISO 14040's principles, covering LCA frameworks, methodologies, and practical applications. Delegates gain insights into applying LCA methodologies effectively, interpreting assessment results, and integrating sustainable practices, empowering them to contribute significantly to environmental sustainability within their organisations.

Course Objectives:

  • To conduct comprehensive Life Cycle Assessments using ISO 14040 methodologies
  • To interpret and analyse LCA results for evaluating environmental impacts
  • To strategise and implement environmentally sustainable practices based on LCA findings
  • To make informed decisions guided by LCA assessments
  • To contribute to ecological sustainability through LCA applications

Delegates completing this ISO 14040 Course will gain expertise in utilising ISO 14040 principles effectively for conducting comprehensive Life Cycle Assessments. This Course will train them to assess environmental impacts, strategise sustainable practices, and make informed decisions.

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What’s included in this ISO 14040 Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • ISO 14040 Training Certificate
  • Digital Delegate Pack

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ISO 14040 Exam Information

To achieve the ISO 14040 Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice 
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 22734 Exam

ISO 22734 Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Requirements

  • Operating Conditions
    • Energy Consumption
    • Feedwater Specifications
    • Ambient Environment
    • Purge Gas
    • Oxygen Venting
    • Hydrogen Venting
    • Delivery of Hydrogen
    • Delivery of Oxygen
  • Risk Management
  • Mechanical Equipment
    • General Requirements
    • General Materials Requirements
    • Enclosure Requirements
    • Pressure-Bearing Components
    • Fans and Ventilators
    • Pumps
    • Heat Transfer System
    • Connection to Potable Water
    • Environmental Tolerance
    • Equipment Temperature Limits and Resistance to Heat
    • Spillage, Overflow, and Drain
  • Electrical Equipment, Wiring, and Ventilation
    • Fire and Explosion Hazard Protection Requirements
    • Electrical Equipment
  • Control Systems
  • Ion Transport Medium
  • Protection of Service Personnel

Module 3: Test Methods

  • General
  • Type (Qualification) Tests
    • General Requirements
    • Basic Test Arrangements
    • Reference Test Conditions
    • Electrical Tests
    • Pressure Test
    • Leakage Test
    • Dilution Tests
    • Protection Against the Spread of Fire Tests
    • Temperature Tests
    • Environmental Test
    • Performance Tests
    • Spillage, Overflow, and Drain Test
    • Mechanical Strength
    • Stability Test
    • Vent Tests
    • Sound Level Test
  • Routine Tests
    • General Requirements
    • Continuity of the Protective Bonding Circuit Test
    • Voltage Test
    • Functional Tests
    • Leakage Test

Module 4: Marking and Labelling

  • General Requirements
  • Hydrogen Generator Marking
  • Marking of Components
  • Warning Signs

Module 5: Documentation Accompanying the Hydrogen Generator

  • General
  • Hydrogen Generator Ratings
  • Hydrogen Generator Installation
    • Specific Requirements for Permanently Connected Hydrogen Generators
    • Specific Requirements for Indoor Installations
    • Specific Requirements for Built-in Hydrogen Generator Appliances
    • Lifting
  • Hydrogen Generator Operation
  • Hydrogen Generator Maintenance

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Who should attend this ISO 22734 Training Course? 

This ISO 22734 Training can be a valuable tool for any professional who is involved in the design, manufacture, installation, operation, or maintenance of hydrogen and oxygen production, storage, and delivery systems. This course can benefit various professionals, including:

  • Hydrogen Production Engineers
  • Safety Officers
  • Plant Managers
  • Quality Control Inspectors
  • Compliance and Regulatory Officers
  • Renewable Energy Consultants
  • Operations Managers
  • Technical Auditors

Prerequisites of the ISO 22734 Training Course

There are no prerequisites required for this ISO 22734 Training Course.

ISO 22734 Training Course Overview

ISO 22734 defines the construction, safety, and performance criteria for packaged or factory-matched hydrogen gas generating machines, also known as hydrogen generators, which electrolyse water to create hydrogen and oxygen gas. It is designed for indoor and outdoor household usage in protected places such as carports, garages, utility rooms, and similar areas of a residence

Understanding ISO 22734 is crucial for professionals in the hydrogen generation industry, especially Engineers, Technicians, and Safety Personnel. Mastery of this standard is essential as it delineates safety protocols, construction criteria, and performance standards for hydrogen gas-generating machines. Individuals aiming to work in the field of hydrogen generation must grasp ISO 22734 to ensure the safe operation, compliance, and efficient functioning of these machines.

This 1-day Training by the Knowledge Academy offers practical insights into applying ISO 22734 standards effectively. Delegates will gain hands-on experience in utilising electrochemical reactions for hydrogen production. This Training Course covers various topics, from the fundamental introduction to the intricate details of risk management, mechanical equipment, and safety protocols.

Course Objectives:

  • To comprehend the electrochemical processes involved in hydrogen generation
  • To understand the scope and requirements outlined in ISO 22734
  • To apply risk management principles in the operation of hydrogen generators
  • To implement proper mechanical equipment and test methods as per ISO standards
  • To ensure appropriate marking, labelling, and safety measures for hydrogen generators

To prioritise the protection of service personnel and execute routine testing proceduresUpon completing this Training Course, delegates will be able to understand the specific requirements for permanently connected hydrogen generators. They will also be able to use electrochemical reactions to produce more hydrogen.

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What’s included in this ISO 22734 Training Course?

  • ISO 22734 Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 22734 Certificate
  • Digital Delegate Pack

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ISO 22734 Training Exam Information

To achieve the ISO 22734 Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 22320 Exam

ISO 22320 Training Course Outline

Module 1: Introduction to ISO 22320

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Principles of ISO 22320

  • General
  • Ethics
  • Unity of Command
  • Working Together
  • All Hazards Approach
  • Risk Management
  • Preparedness
  • Information Sharing
  • Safety and Flexibility
  • Human and Cultural Factors
  • Continual Improvement

Module 3: Incident Management

  • Introduction
  • Incident Management Process
  • Incident Management Structure

Module 4: Working Together

  • General
  • Prerequisites for Achieving Coordination and Cooperation
  • Developing and Implementing Methods for Working Together

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Who should attend this ISO 22320 Training?

This ISO 22320 Training is designed for individuals and professionals involved in Emergency Management and Disaster Response. This international standard focuses on the organisation and management of emergency response operations. Following is the list of professionals who should consider attending this training:

  • Emergency Managers
  • Public Safety Officials
  • Disaster Response Teams
  • Government Officials
  • Healthcare Professionals
  • Risk Managers
  • Security and Safety Managers

Prerequisites of this ISO 22320 Training Course

There are no formal prerequisites for attending this ISO 22320 Training Course.

ISO 22320 Training Course Overview

ISO 22320 addresses Emergency Management, focusing on organisational resilience during incidents and crises. Its relevance lies in providing a structured framework for effective response, ensuring continuity, and minimising disruptions in the face of emergencies, thereby safeguarding lives, assets, and organisational functions.

Proficiency in ISO 22320 is crucial for Emergency Response Professionals, Crisis Managers, and individuals involved in Disaster Management. Mastery of this standard enables them to establish robust emergency response systems, enhance preparedness, and mitigate the impact of crises, which is vital for ensuring swift and effective response strategies.

The Knowledge Academy's 1-day Training immerses delegates in ISO 22320's principles, covering emergency response planning, crisis communication, and organisational resilience. Delegates gain insights into developing effective response strategies, implementing crisis communication plans, and bolstering organisational resilience, empowering them to navigate emergencies proficiently.

Course Objectives:

  • To understand the principles of ISO 22320 for Emergency Management
  • To develop effective emergency response plans in compliance with ISO standards
  • To establish robust crisis communication strategies within organisations
  • To enhance organisational resilience in the face of crises and incidents
  • To ensure continuity of essential functions during emergencies
  • To mitigate disruptions and minimise the impact of incidents on administrative operations

Upon completing this ISO Course, delegates will possess comprehensive expertise in Emergency Management according to ISO 22320 standards. They'll be equipped to establish effective response plans, implement crisis communication strategies, and bolster organisational resilience.

 

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What's Included in this ISO 22320 Training Course?

  • ISO 22320 Training Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 22320 Certificate
  • Digital Delegate Pack

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ISO 22320 Exam Information 

To achieve the ISO 22320 Training, candidates will need to sit for an examination. The exam format is as follows:  

  • Question Type: Multiple Choice  
  • Total Questions: 30  
  • Total Marks: 30 Marks  
  • Pass Mark: 50%, or 15/30 Marks  
  • Duration: 40 Minutes 

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.

ISO Certification FAQs

The International Organisation for Standardisation (ISO) is a global organisation that publishes industrial, commercial, and technical standards. Its primary goal is to make business processes more manageable, and it also focuses on process improvement, safety, and quality in various areas.
An ISO Certificationhelps improve performance, attain better quality, increase revenue, reduces risks, attain sustainability, support innovation, etc.
ISO Certifications offer numerous benefits, including an enhanced understanding of industry-specific standards, improved compliance, and streamlined processes. These ISO Courses empower individuals with skills to implement best practices, fostering efficiency, credibility, and trust while enhancing career opportunities and organisational performance through standardised approaches.
Professionals in various fields, including Quality Management, Risk Assessment, Compliance, Auditing, and those responsible for Organisational Resilience and Sustainability, should attend ISO training. Additionally, individuals involved in Process Improvement, Information Security, and Environmental Management benefit from obtaining these ISO Certifications to enhance their expertise and ensure adherence to industry standards.
The availability of exams for ISO Courses offered by The Knowledge Academy varies. While some ISO Courses include exams, not all Courses follow the same structure, and the presence of an exam depends on the specific ISO Course undertaken.
Yes, we offer provide corporate training for our ISO Certifications, tailored to fit your organisation’s requirements.
The prerequisites for ISO Certifications can vary based on the specific standard. Generally, there are no formal prerequisites, but having knowledge or experience related to the particular ISO Standard can be beneficial.
Yes, as part of our flexible learning options, The Knowledge Academy offers self-paced learning for these ISO Courses online.
The duration of each ISO Course depends on the specific ISO Standard. Please visit our ISO Training Course Page to know more.
The difficulty level of ISO Courses can vary based on factors such as the specific ISO standard, the individual's prior knowledge or experience in the field, and the complexity of the subject matter.
Please see our ISO Certification courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider for ISO Certification.
The training fees for ISO Certification in the United Kingdom starts from £1495.
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