ILM Level 4

accredited by

Our ILM Approved Centre course is accredited by ILM

Classroom (1 days)

Online Self-paced (21 hours)

ILM Level 4 Award in Leadership and Management Assessment

ILM Level 4 Award in Leadership and Management Course Outline

Total Credit Value – 5

Guided Learning Hours – 9

Unit 8605-403: Managing Risk in the Workplace

Credit Value – 3

Guided Learning Hours – 6

Module 1: Understand the Importance of Managing Risks in the Workplace

  • Establish the Context
  • Risk Management and Regulatory Compliance
  • Legal Risk Management
  • Risk Management Policy and Procedure
  • Hazard and Risk
  • Most Common Workplace Hazards
  • Types of Hazards in the Workplace
  • Steps to Manage Hazards and Risk

Module 2: Be Able to Identify and Manage Risks in Own Area of Responsibility

  • Hazard Prevention and Control
  • Control Measures
  • How to Identify Risk Control Measures?
  • Risk Control Measures That Work
  • Risk Register
  • Steps for Performing and Documenting a Risk Assessment

Unit 8605-406: Developing Your Leadership Styles

Credit Value – 4

Guided Learning Hours – 10

Module 3: Understand the Outcomes of Effective Leadership

  • Leadership and Importance of Employee Engagement
  • Leadership's Role in Engagement
  • Styles and Models of Followership
  • Effective Performance Management

Module 4: Be Able to Assess Own Leadership Styles 

  • Leadership Styles and Methods
  • Diagnostic Tools for Leaders and Managers
  • Importance of Leadership Development

Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation

  • Self-Assessment for Leadership
  • Pillars of Self Organisation
  • How to Become a Self-Managed Employee?
  • Manage Work Schedule Successfully
  • How Do Self-Organising Teams Work?
  • Leadership Profile

Module 6: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

  • Importance of Good Leadership Behaviour
  • Ways to Build Effective Leadership Behaviours
  • Factors that Affect Business Leadership
  • Situational Analysis
  • Leadership Styles - Choosing the Right Approach for the Situation

Module 7: Understand How to Develop Own Leadership Style and Effectiveness

  • Create an Action Plan for Leadership Development
  • Benefits of Creating an Action Plan
  • Monitoring and Evaluating an Action Plan
  • Steps to Increase Leadership Effectiveness

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Who Should Attend This Level 4 Award in Leadership and Management Course?

This Level 4 Award in Leadership and Management Course is tailored for professionals seeking to refine their leadership capabilities and management strategies. It is particularly advantageous for:

  • Mid-Level Managers
  • Team Leaders
  • Project Managers
  • Aspiring Senior Managers
  • HR Professionals
  • Business Owners
  • Department Heads

Prerequisites of the Level 4 Award in Leadership and Management Course

There are no formal prerequisites for this Level 4 Award in Leadership and Management Course. However, a basic understanding of Leadership and Management principles is beneficial.

ILM Level 4 Award in Leadership and Management Course Overview

Leadership and Management are pivotal for achieving organisational success and navigating complex business challenges. The Level 4 Award in Leadership and Management Course is designed to provide professionals with advanced skills in leadership, resource management, and strategic decision-making. This course covers essential elements of strategic leadership and change management, equipping delegates with the expertise needed to lead teams effectively and manage organisational changes.

For professionals such as Mid-Level Managers, Team Leaders, and Project Managers, mastering these Leadership and Management skills is crucial for driving organisational growth and success. The Level 4 Award in Leadership and Management Training delivers the knowledge needed to implement strategic initiatives and manage resources efficiently, making it an invaluable course for those aiming to advance their careers.

This 1 day training by The Knowledge Academy offers practical insights and hands-on experience in Leadership and Management. Through interactive sessions, real-world scenarios, and strategic exercises, delegates will develop actionable strategies to enhance their leadership capabilities. The course is designed to be engaging and impactful, ensuring that all key aspects of Leadership and Management are thoroughly covered.

Course Objectives

  • To understand the role and responsibilities of an effective leader
  • To develop strategic thinking and resource management skills
  • To enhance conflict resolution and team management abilities
  • To learn how to manage organisational change effectively
  • To cultivate problem-solving and strategic decision-making skills

Upon completion, delegates will have acquired the advanced skills necessary to excel in leadership roles, drive organisational success, and foster a productive working environment.

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What's Included in this ILM Level 4 Award in Leadership and Management Course? 

  • ILM Level 4 Award in Leadership and Management Assessment 
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 4 Award in Leadership and Management Certificate 
  • Comprehensive Digital Delegate Pack

Show moredown

ILM Level 4 Award in Leadership and Management Assessment Information

  • You will complete assessments for each unit you study, which will consist of written tasks and project-based evaluations.  
  • All submissions are completed online and evaluated by your ILM tutor.

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Classroom (2 days)

Online Self-paced (48 hours)

ILM Level 4 Certificate in Leadership and Management Assessment

ILM Level 4 Certificate in Leadership and Management Course Outline

Total Credit Value – 13

Guided Learning Hours – 19

Course Outline

Unit 8605-406: Developing Your Leadership Styles

Total Credit Value – 4

Guided Learning Hours – 10

Module 1: Understand the Outcomes of Effective Leadership

  • Evaluate the Importance of Performance and Engagement with Followers in an Organisation
  • Defining Leadership

Module 2: Be Able to Assess Own Leadership Styles

  • Review Own Leadership Styles by Using a Diagnostic
  • Assess the Effectiveness of Own Leadership Styles

Module 3: Understand the Implications of Own Leadership Styles for Self and for Leadership Within Own Organisation

  • Impact of Changes in the Situation on the Effectiveness of the Adopted Style
  • Leadership Profiling

Module 4: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

  • Factors Which Impact on Leadership Effectiveness
  • Assess Own Leadership Behaviour in Terms of These Factors

Module 5: Understand How to Develop Own Leadership Style and Effectiveness

  • Produce an Action Plan for Developing Own Leadership Style and Effectiveness
  • Benefits of Implementing the Action Plan
  • How You Will Monitor and Evaluate the Action Plan?

Unit 8605-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 6: Understand the Importance of Effective Communication in Management

  • Importance of Effective Communication in Management
  • Communication Process
  • Relevance of the Communication Cycle for Effective Communication
  • Importance of Selecting an Appropriate Tone and Language
  • Importance of Level of Formality
  • Effectiveness of Verbal and Written Communication Methods
  • Evaluate Communication Skills as a Manager

Module 7: Be Able to Develop Effective Communication Skills as a Reflective Manager

  • Developing Effective Communication Skills as a Reflective Manager
  • Tools for Evaluating Communication Skills
  • Importance of Feedback on Communication Skills
  • Identifying Strengths and Areas for Improvement
  • SWOT Analysis
  • Personal Development Planning

Unit 8605-300: Solving Problems and Making Decisions

Total Credit Value – 2

Guided Learning Hours – 9

Module 8: Know How to Describe a Problem, Its Nature, Scope, and Impact

  • Problem, Its Nature Scope, and Impact
  • Ways to Recognise, Define, Investigate, and Analyse Problems
  • Objective Setting in Relation to Problem
  • Brainstorming, Problem Solving, and Creative Thinking Techniques

Module 9: Know How to Gather and Interpret Information to Solve a Problem

  • Gather and Interpret Information to Identify Possible Solutions to a Problem
  • Prepare a Summary of the Options Providing Facts and Evidence
  • Difference Between Data and Information

Module 10: Know How to Evaluate Options to Make a Decision

  • Importance of Adequate and Relevant Information for Effective Decision-Making
  • Identification of What Information is Relevant to Specific Decisions
  • Decision Making Techniques

Module 11: How to Plan, Monitor, and Review the Implementation and Communication of Decisions?

  • Plan the Implementation and Communication of the Decision
  • Monitoring and Review Techniques to Evaluate Outcomes

Unit 8605-303: Planning and Allocating Work

Total Credit Value – 2

Guided Learning Hours – 9

Module 12: Know How to Plan Work in the Workplace

  • Identify Organisational Targets Relevant to the Team
  • Set Smart Objectives for the Team to Achieve the Targets
  • Use a Technique to Plan to Achieve the Objectives
  • Explain How to Monitor and Control a Planned Activity

Module 13: Know How to Allocate Work to Team Members

  • Identify Resources Required to Complete a Planned Activity
  • How to Allocate Work to Team Members?
  • How to Assess and Support Team Performance in Achieving Objectives?

Module 14: Understand How to Improve the Performance of a Team in Delivering to Plan

  • Possible Cause of Variance from a Planned Activity
  • How to Involve Team Members in Identifying Ways to Improve Performance to Meet Objectives?
  • Techniques for Identifying Causes of Underperformance

Unit 8605-314: Understanding Discipline in the Workplace

Total Credit Value – 1

Guided Learning Hours – 5

Module 15: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

  • Legal Aspects of the Disciplinary Process
  • Organisation’s Employment Policies and Procedures that Could Guide the Manager in Dealing with Disciplinary Issues

Module 16: Understand How to Monitor Discipline in the Workplace

  • Purpose of Disciplinary Procedure
  • Interpersonal Behaviour and Support Skills Required by a Manager to Monitor Discipline in the Workplace

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Who Should Attend this ILM Level 4 Certificate in Leadership and Management Course?

This Level 4 Certificate in Leadership and Management Course is ideal for professionals aiming to refine their Leadership and Management Skills. It is particularly beneficial for:

  • Mid-level Managers
  • Team Leaders
  • Project Managers
  • Aspiring Senior Managers
  • HR Professionals
  • Business Owners
  • Department Heads

Prerequisites of the ILM Level 4 Certificate in Leadership and Management Course

There are no formal prerequisites for this Level 4 Certificate in Leadership and Management Course. However, a foundational understanding of Leadership and Management principles is beneficial.

ILM Level 4 Certificate in Leadership and Management Course Overview

The ILM Level 4 Certificate in Leadership and Management is designed to enhance the leadership and management skills of professionals, equipping them with the knowledge and tools needed to lead teams and drive organisational success. This qualification is highly relevant in today’s competitive business environment, where effective leadership is crucial for achieving strategic goals and fostering a positive work culture.

Understanding leadership and management principles is essential for Mid-level Managers, Team Leaders, and Aspiring Leaders who want to improve their ability to manage people and processes efficiently. Mastering these skills enables professionals to make informed decisions, motivate their teams, and contribute to the overall success of their organisation.

This 1-day training by the Knowledge Academy provides delegates with a comprehensive introduction to leadership and management concepts. The course covers key topics such as decision-making, team dynamics, performance management, and strategic planning.

Course Objectives

  • To identify the problem and make appropriate decisions
  • To know about the responsibilities of a manager to achieve organisational goals
  • To understand the relationship between formal and informal organisations structures
  • To learn effective managerial communication and interpersonal skills
  • To get in-depth knowledge about effective leadership styles
  • To understand how to monitor and evaluate the action plan

After completing this training, delegates will be able to make effective decisions to solve problems in the workplace. They will also be able to engage more followers in the organisation with the help of an effective leadership style.

Show moredown

What's Included in this Level 4 Certificate in Leadership and Management Course? 

  • ILM Level 4 Certificate in Leadership and Management Assessment 
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 4 Certificate in Leadership and Management Certificate 
  • Digital Delegate Pack

Show moredown

ILM Level 4 Certificate in Leadership and Management Assessment Information 

  • You will complete assessments for each unit you study, consisting of written tasks and project-based evaluations. 
  • All submissions will be completed online and evaluated by your ILM tutor.

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Classroom (4 days)

Online Self-paced (452 hours)

ILM Level 4 Diploma in Leadership and Management Assessment

ILM Level 4 Diploma in Leadership and Management Course Outline

Total Credit Value – 38

Total Guided Learning Hours – 452

Unit 8605-403: Managing Risk in the Workplace

Credit Value – 3

Guided Learning Hours – 6

Module 1: Understand the Importance of Managing Risks in the Workplace

  • Legal Risk Management
  • Purpose of the Evaluation
  • Structure of the Report
  • Hazards and Control Measures
  • Principles of Risk Management
  • Risk Management Process
  • Risk Management Standards and Frameworks
  • Risk and Regulatory Policy
  • Risk Management Policy

Module 2: Be Able to Identify and Manage Risks in Own Area of Responsibility

  • Steps to Risk Assessment
  • Hazard Prevention and Control
  • Build and Implement a Risk Management Plan
  • Monitor and Review
  • Risk Prioritisation
  • Objective Probability
  • Risk Management Documentation

Unit 8605-406: Developing Your Leadership Styles

Credit Value – 4

Guided Learning Hours – 10

Module 3: Understand the Outcomes of Effective Leadership

  • Leadership and Importance of Employee Engagement
  • Leadership's Role in Engagement
  • Styles and Models of Followership
  • Effective Performance Management 

Module 4: Be Able to Assess Own Leadership Styles  

  • Leadership Styles and Methods
  • Diagnostic Tools for Leaders and Managers
  • Importance of Leadership Development 

Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation

  • Self-Assessment for Leadership
  • Pillars of Self Organisation
  • How to Become a Self-Managed Employee?
  • Manage Work Schedule Successfully
  • How Do Self-Organising Teams Work?
  • Leadership Profile

Module 6: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

  • Importance of Good Leadership Behaviour
  • Ways to Build Effective Leadership Behaviours
  • Factors that Affect Business Leadership
  • Situational Analysis
  • Leadership Styles - Choosing the Right Approach for the Situation 

Module 7: Understand How to Develop Own Leadership Style and Effectiveness

  • Create an Action Plan for Leadership Development
  • Benefits of Creating an Action Plan
  • Monitoring and Evaluating an Action Plan
  • Steps to Increase Leadership Effectiveness

Unit 8605-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 8: Understand the Importance of Effective Communication in Management

  • Importance of Effective Communication in Management
  • Communication Process
  • Relevance of the Communication Cycle for Effective Communication 
  • Importance of Selecting an Appropriate Tone and Language
  • Importance of Level of Formality
  • Effectiveness of Verbal and Written Communication Methods
  • Evaluate Communication Skills as a Manager 

Module 9: Be Able to Develop Effective Communication Skills as a Reflective Manager

  • Developing Effective Communication Skills as a Reflective Manager
  • Tools for Evaluating Communication Skills
  • Importance of Feedback on Communication Skills
  • Identifying Strengths and Areas for Improvement
  • SWOT Analysis
  • Personal Development Planning 

Unit 8605-409: Managing Personal Development  

Credit Value – 15

Guided Learning Hours – 6

Module 10: Understand How to Identify and Prioritise Work-Related Development Requirements

  • Prioritising Employee Development
  • Self-Assessment Tool
  • Learning Styles
  • Model of Learning Styles
  • Surface and Deep Learning
  • SMART Objectives
  • Measure Progress and Achieve Goals 

Module 11: Be Able to Implement and Evaluate Planned Development Activities and Apply Learning in the Workplace

  • Individual Development Plan 
  • How can Learning and Development can Improve the Workplace?
  • Employee Development Opportunities
  • Learning Preferences and Strengths
  • Self-Management Skills 
  • Nature and Purpose of Evaluation

Module 12: Understand the Impact of Development on Workplace Performance

  • Impact of Learning and Development on Employee Productivity
  • Short-Term Goals
  • Steps to Set Short-Term Goals
  • How to Achieve Medium-Term Goals?
  • Set and Achieve Long-Term Goals
  • Performance Appraisal Methods 

Unit 8605-300: Solving Problems and Making Decisions

Credit Value – 2

Guided Learning Hours – 9

Module 13: Know How to Describe a Problem, Its Nature, Scope, and Impact

  • Identify the Problem and Steps to Problem Analysis
  • Goal Setting and Problem Solving
  • Techniques for Creative Thinking

Module 14: Know How to Gather and Interpret Information to Solve a Problem

  • Gather and Interpret Information
  • Information Vs Data
  • Calculate Summary Statistics
  • Grouped Data
  • Interpretation of Charts and Graphs
  • Methods of Indexing 

Module 15: Know How to Evaluate Options to Make a Decision

  • Decision Making Techniques
  • Option Evaluation and Steps to Effective Decision Making
  • Identify Relevant Information for Decision-Making

Module 16: Plan, Monitor, and Review the Implementation and Communication of Decisions

  • Phases in Decision Implementation
  • Decision-Making Strategies for Plan Implementation
  • Planning Techniques and Case Presentation

Unit 8605-301: Understanding Innovation and Change in an Organisation

Credit Value – 2

Guided Learning Hours – 9

Module 17: Understand Innovation and Change in an Organisation

  • Innovation and Advantages of Innovation
  • Benefits of Organisational Change
  • Identify Barriers to Change and Innovation
  • Ways to Overcome Barriers

Module 18: Plan, Monitor, and Review the Implementation, Communication of Innovation and Change 

  • Planning, Monitoring, and Review Techniques to Manage Innovation and Change
  • Importance of Communication When There is Change

Module 19: Understand the Effects of Innovation and Change on People and Teams in an Organisation

  • Human Effects of Innovation and Change
  • Reduce the Risk of Change Fatigue
  • Planning and Executing Change Effectively

Unit 8605-303: Planning and Allocating Work

Credit Value – 2

Guided Learning Hours – 9

Module 20: Know How to Plan Work in the Workplace

  • Identify Goals
  • Effective Goal-Setting Techniques for Achieving Your Goals
  • Monitoring and Control Techniques

Module 21: Know How to Allocate Work to Team Members

  • Identify Resource Requirements
  • Allocate Work to Team Members
  • How to Assess and Support Team Performance?
  • Ways to Communicate Effectively in the Workplace
  • Types of Quality Standards and Their Purpose  

Module 22: Understand How to Improve the Performance of a Team in Delivering to Plan

  • Causes of Variances
  • Improve Team Effectiveness and Performance
  • Causes of Underperformance in Employees
  • Developing a Plan with an Underperforming Employee
  • Ways to Deal with an Underperforming Employee

Unit 8605-308: Understanding Leadership

Credit Value – 2

Guided Learning Hours – 6

Module 23: Understand Leadership Styles

  • Leadership Styles
  • What Influences the Choice of Leadership Styles?
  • Effects of Leadership Styles on the Organisation

Module 24: Understand Leadership Qualities and Review Own Leadership Qualities and Potential

  • Common Leadership Styles and How to Find Your Own?
  • Steps to Build Trust and Respect in the Workplace
  • Simulation-Based Learning 
  • Review of Own Leadership Behaviour

Unit 8605-310: Understanding How to Motivate to Improve Performance

Credit Value – 2

Guided Learning Hours – 9

Module 25: Understand the Factors that Influence Motivation Levels in the Workplace

  • What is Motivation?
  • Factors of Motivation
  • How Individual Differences Affect Levels of Motivation in the Workplace?
  • Potential Impact on Organisational Performance

Module 26: Understand How a Theory of Motivation can be Used to Improve Performance Levels

  • Motivation Theories
  • Ways to Improve Performance by Motivations Theory
  • Ways to Use Employee Engagement to Improve Motivation Levels

Unit 8605-314: Understanding Discipline in the Workplace

Credit Value – 2

Guided Learning Hours – 370

Module 27: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

  • Legal Aspects
  • Progressive Discipline Policy – Single Disciplinary Process
  • Importance of Policies and Procedures
  • How to Develop Policies and Procedures in the Workplace?
  • Types of Policies and Procedures 

Module 28: Understand How to Monitor Discipline in the Workplace

  • Standard Disciplinary Procedure
  • Purposes and Objectives of Disciplinary Action
  • How to Maintain Workplace Discipline?
  • Steps to Improve and Develop Interpersonal Skills

Show moredown

Who Should Attend this ILM Level 4 Diploma in Leadership and Management Course?

This Diploma is tailored for experienced professionals looking to elevate their Leadership and Management capabilities. It is ideal for:

  • Senior Managers
  • Department Heads
  • Project Managers
  • Business Leaders
  • HR Directors
  • Aspiring Executives
  • Retail Managers

Prerequisites of the ILM Level 4 Diploma in Leadership and Management Course

There are no formal prerequisites for attending this ILM Level 4 Diploma in Leadership and Management Training. 

ILM Level 4 Diploma in Leadership and Management Course Overview

Leadership is a social relationship between two or more people who rely on one another to achieve mutual goals, and management is the method of planning, organising, directing, and controlling employees' activities to achieve organisational goals with other resources. Leadership motivates others to believe in the vision set for the company and work to achieve it, whereas management administers the work and ensures the completion of daily activities.

This training explains decision-making techniques to evaluate options made to take a decision, innovate with an organisation, and allocate work to team members. Individuals with outstanding leadership and management skills will work on higher designations and climb the ladder of success within a short span of time. This course is beneficial for Senior Managers, Project Managers, and HR Directors.

In this 4-days training by The Knowledge Academy, delegates will acquire comprehensive knowledge of leadership and management. This training provides delegates with leadership qualities and ways to review their own leadership qualities and potential. They will also gain an understanding of factors that influence motivation levels in the workplace and the theory of motivation to improve performance levels. 

Course Objectives

  • To hone their leadership style and devise an effective action plan
  • To learn about the effects of leadership styles on the organisation
  • To explore employee engagement and leadership roles in it
  • To attain knowledge of steps to build trust and respect in the workplace
  • To identify the problem and steps to problem analysis to describe their nature
  • To become a self-managed employee and effectively manage work schedules

At the end of this training, delegates will be able to assess leadership behaviour in terms of the factors which determine effective leadership. They will also be able to manage their personal development and evaluate planned development activities.

Show moredown

What's Included in this ILM Level 4 Diploma in Leadership and Management Course? 

  • ILM Level 4 Diploma in Leadership and Management Assessment 
  • World-Class Training Sessions from Experienced Instructors
  • ILM Level 4 Diploma in Leadership and Management Certificate 
  • Comprehensive Digital Delegate Pack 

Show moredown

ILM Level 4 Diploma in Leadership and Management Assessment Information 

  • You willcomplete assessments for each unit you study, which will consist of written tasks and project-based evaluations.  
  • All submissions are completed online and evaluated by your ILM tutor.

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Classroom (4 days)

Online Self-paced (97 hours)

ILM Level 4 Diploma in Principles of Leadership and Management Assessment

Level 4 Diploma in Principles of Leadership and Management Course Outline

Total Credit Value – 41

Total Guided Learning Hours – 97

Unit 8625-400: Understanding the Management Role to Improve Management Performance

Credit Value – 4

Guided Learning Hours – 15

Module 1: Understand the Specific Responsibilities of Middle Managers in Enabling an Organisation to Achieve its Goals

  • Role of Management
  • Levels of Management
  • Functions of Management
  • Role of Manager in an Organisation
  • Nature of Goals and Objectives
  • Goals and Objectives of an Organisation
  • Benefits of Setting Work Goals and Objectives
  • Stakeholders' Objectives in an Organisation
  • Formal and Informal Organisational Relationships

Module 2: Understand How Communication and Interpersonal Skills Affect Managerial Performance in the Workplace

  • Importance of Interpersonal Skills in the Workplace
  • Interpersonal Skills That Every Manager Needs
  • How do Interpersonal Skills Affect Your Leadership Style?
  • Evaluate How Interpersonal Skills Affect Managerial Performance?
  • Importance of Feedback in the Workplace
  • How to Deliver Effective Feedback in the Workplace?
  • Personal Work Style
  • Effective Management Styles

Module 3: Be Able to Assess Personal Development Opportunities to Improve Own Managerial Performance

  • What is a Personal Development Plan (PDP)?
  • Benefits of Work Development Plans
  • What is Knowledge Sharing?
  • Benefits of Knowledge Sharing
  • Ways to Improve Your Personal Development Skills
  • Personal Development Strategies That Really Work
  • Formal and Informal Personal Development Methods
  • Internal Vs External Training Methods

Unit 8625-401: Planning and Leading a Complex Team Activity

Credit Value – 4

Guided Learning Hours – 6

Module 4: Plan a Complex Team Activity

  • Define Activity Goals
  • Identify Necessary Tasks and Resources, Considering Constraints
  • Create an Implementation Plan
  • Evaluate Risks and Safety Concerns

Module 5: Communicate Activity Details to Team

  • Share Activity Details, Encourage Questions, and Clarify Doubts
  • Assign Team Roles and Responsibilities

Module 6: Review Leadership in Complex Activities

  • Gather Feedback on Leadership Effectiveness
  • Analyse Leadership Strengths and Areas for Improvement
  • Develop a Plan to Enhance Planning and Leadership Skills Based on Feedback

Unit 8625-409: Managing Personal Development

Credit Value – 15

Guided Learning Hours – 6

Module 7: Understand How to Identify and Prioritise Work-Related Development Requirements

  • Prioritising Employee Development 
  • Self-Assessment Tool 
  • Learning Styles 
  • Model of Learning Styles 
  • Surface and Deep Learning 
  • SMART Objectives 
  • Measure Progress and Achieve Goals 

Module 8: Be Able to Implement and Evaluate Planned Development Activities and Apply Learning in the Workplace 

  • Individual Development Plan  
  • How Learning and Development can Improve the Workplace? 
  • Employee Development Opportunities 
  • Learning Preferences and Strengths 
  • Self-Management Skills  
  • Nature and Purpose of Evaluation  

Module 9: Understand the Impact of Development on Workplace Performance 

  • Impact of Learning and Development on Employee Productivity 
  • Short-Term Goals 
  • Steps to Set Short-Term Goals 
  • How to Achieve Medium-Term Goals? 
  • Set and Achieve Long-Term Goals 
  • Performance Appraisal Methods 

Unit 8625-417: Managing and Implementing Change in the Workplace

Credit Value – 6

Guided Learning Hours – 24

Module 10: Understand the Reasons for Change in an Organisation

  • Organisations Need to Change
  • Organisational Change Management
  • Techniques of Environmental Analysis
  • Organisational Analysis
  • Types of Organisational Change

Module 11: Be Able to Manage and Implement Change in the Workplace

  • Benefits of Change Management
  • Assess Risk and Uncertainty
  • Essential Steps for an Effective Change Management Process
  • Principles of Change Management
  • Change Management Tools
  • Tips to Evaluate Your Current Change Management Process

Unit 8625-334: Understanding and Developing Relationships in the Workplace

Credit Value – 2

Guided Learning Hours – 8

Module 12: Understand the Needs and Expectations of Others

  • What is a Stakeholder?
  • Different Types of Stakeholders
  • How to Properly Communicate with Stakeholders?
  • Stakeholder Analysis
  • What are Customer Needs?
  • Identifying Customer Needs
  • Tips to Meet Customer Needs
  • Ways You Can Meet Customer Expectations
  • Importance of Knowing Employees
  • Importance of Relationships in the Workplace

Module 13: Know How to Meet the Needs and Expectations of Others

  • Need and Expectations of Others
  • Meeting Business Needs with Employee Expectations
  • Workplace Environment and Working Conditions
  • Feedback and Reporting
  • Principles of Effective Communication
  • Setting Expectations for Employees

Module 14: Know How to Manage Relationships Where it is not Possible to Meet the Needs and Expectations of Others

  • Build Trust in a Relationship
  • Building a Culture of Trust
  • Ways to Build and Maintain Strong Client Relationships
  • Principles of Effective Communication
  • Basic Knowledge of Negotiation Skills

Unit 8625-403: Managing Risk in the Workplace

Credit Value – 3

Guided Learning Hours – 6

Module 15: Understand the Importance of Managing Risks in the Workplace 

  • Legal Risk Management 
  • Purpose of the Evaluation 
  • Structure of the Report 
  • Hazards and Control Measures 
  • Principles of Risk Management 
  • Risk Management Process 
  • Risk Management Standards and Frameworks 
  • Risk and Regulatory Policy 
  • Risk Management Policy 

Module 16: Be Able to Identify and Manage Risks in Own Area of Responsibility 

  • Steps to Risk Assessment 
  • Hazard Prevention and Control 
  • Build and Implement a Risk Management Plan 
  • Monitor and Review 
  • Risk Prioritisation 
  • Objective Probability 
  • Risk Management Documentation

Unit 8625-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 17: Understand the Importance of Effective Communication in Management 

  • Importance of Effective Communication in Management 
  • Communication Process 
  • Relevance of the Communication Cycle for Effective Communication  
  • Importance of Selecting an Appropriate Tone and Language 
  • Importance of Level of Formality 
  • Effectiveness of Verbal and Written Communication Methods 
  • Evaluate Communication Skills as a Manager  

Module 18: Be Able to Develop Effective Communication Skills as a Reflective Manager 

  • Developing Effective Communication Skills as a Reflective Manager 
  • Tools for Evaluating Communication Skills 
  • Importance of Feedback on Communication Skills 
  • Identifying Strengths and Areas for Improvement 
  • SWOT Analysis 
  • Personal Development Planning    

Unit 8625-310: Understanding How to Motivate to Improve Performance

Credit Value – 2

Guided Learning Hours – 9

Module 19: Understand the Factors that Influence Motivation Levels in the Workplace 

  • What is Motivation? 
  • Factors of Motivation 
  • How Individual Differences Affect Levels of Motivation in the Workplace? 
  • Potential Impact on Organisational Performance 

Module 20: Understand How a Theory of Motivation can be Used to Improve Performance Levels 

  • Motivation Theories 
  • Ways to Improve Performance by Motivations Theory 
  • Ways to Use Employee Engagement to Improve Motivation Levels 

Unit 8625-314: Understanding Discipline in the Workplace

Credit Value – 1

Guided Learning Hours – 5

Module 21: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace 

  • Legal Aspects 
  • Progressive Discipline Policy – Single Disciplinary Process 
  • Importance of Policies and Procedures 
  • How to Develop Policies and Procedures in the Workplace?
  • Types of Policies and Procedures 

Module 22: Understand How to Monitor Discipline in the Workplace 

  • Standard Disciplinary Procedure 
  • Purposes and Objectives of Disciplinary Action 
  • How to Maintain Workplace Discipline? 
  • Steps to Improve and Develop Interpersonal Skills 

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Who should attend this ILM Level 4 Diploma in Principles of Leadership and Management Course?

The Level 4 Diploma in Principles of Leadership and Management Training is perfect for professionals seeking to enhance their leadership abilities, improve team management skills, and develop strategic decision-making capabilities. This course is particularly beneficial for the following professionals:

  • Team Leaders
  • Supervisors
  • Middle Managers
  • Aspiring Leaders
  • HR Professionals
  • Project Managers
  • Business Owners

Prerequisites of the ILM Level 4 Diploma in Principles of Leadership and Management Course

There are no formal Prerequisites for this Level 4 Diploma in Principles of Leadership and Management Training Course.

ILM Level 4 Diploma in Principles of Leadership and Management Course Overview

Leadership and management are critical components of any successful organisation, driving teams towards achieving business goals and fostering a positive workplace culture. The Level 4 Qualifications in Principles of Leadership and Management course equips professionals with the foundational knowledge and practical skills needed to lead effectively in today’s dynamic work environment.

Understanding the principles of leadership and management is essential for professionals who aspire to lead teams and drive organisational success. This course is particularly beneficial for Team Leaders, Supervisors, Middle Managers, and those aiming to transition into leadership positions. 

This 4-days training by the Knowledge Academy offers delegates a comprehensive overview of leadership and management principles. The course covers key topics such as strategic decision-making, effective communication, team dynamics, and performance management. 

Course Objectives 

  • To understand the core principles of effective leadership and management
  • To develop strategic decision-making skills for leadership roles
  • To learn how to communicate effectively with teams and stakeholders
  • To enhance team management and motivation techniques
  • To master performance management strategies for improving team productivity
  • To build the confidence to handle leadership challenges and drive organisational success

Upon completion of this course, delegates will be well-equipped to lead teams with confidence, make strategic decisions, and manage performance effectively. These skills will not only enhance their career prospects but also contribute significantly to the success of their organisations.

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What’s included in this ILM Level 4 Diploma in Principles of Leadership and Management Course? 

  • Level 4 Diploma in Principles of Leadership and Management Assessment 
  • World-Class Training Sessions from Experienced Instructors   
  • Level 4 Diploma in Principles of Leadership and Management Certificate  
  • Digital Delegate Pack 

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ILM Level 4 Diploma in Principles of Leadership and Management Assessment Information  

  • You will complete 2000 word written assignments, one for each unit you study.
  • You will submit these online and they will be marked by your ILM tutor.

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Classroom (4 days)

Online Self-paced (271 hours)

ILM Level 4 NVQ Diploma in Management Assessment

Level 4 NVQ Diploma in Management Course Outline

Total Credit Value – 54

Total Guided Learning Hours – 271

Unit 8622-300: Personal and Professional Development

Credit Value – 3

Guided Learning Hours – 12

Module 1: Identifying Development Requirements

  • Compare Sources of Information on Professional Development Trends
  • Identify Trends Influencing Professional Development Needs
  • Evaluate Current and Future Personal and Professional Development Needs

Module 2: Fulfilling a Development Plan

  • Evaluate the Benefits of Personal and Professional Development
  • Explain the Selection of Development Actions
  • Conduct a Skills Gap Analysis to Identify Current and Future Needs
  • Develop and Execute a Development Plan Aligned with Business Needs
  • Utilise Professional Networks for Development Opportunities

Module 3: Maintaining Development Relevance

  • Set SMART Objectives for Development
  • Obtain and Utilise Feedback from Various Sources
  • Review and Amend Development Plans Based on Feedback

Unit 8622-400: Provide Leadership and Management

Credit Value – 5

Guided Learning Hours – 28

Module 4: Leadership and Management Principles

  • Apply Leadership and Management Theories
  • Assess the Impact of Organisational Culture on Leadership Styles
  • Analyse How Motivation Theories Are Used in Leadership
  • Evaluate the Role of Stakeholder Engagement
  • Assess the Suitability of Leadership Styles to Organisational Culture

Module 5: Engaging and Inspiring Stakeholders

  • Display Commitment to Organisational Goals and Values
  • Identify Stakeholders and Understand Their Interest
  • Communicate Roles and Expectations to Stakeholders
  • Build Trust and Maintain Morale During Challenging Times
  • Secure Ongoing Stakeholder Commitment

Module 6: Delivering Results

  • Optimise Resources, Skills, and Expertise in Planning
  • Use Delegation Techniques to Achieve Targets
  • Empower Team Members to Take Responsibility
  • Adapt Plans and Resources to Changing Circumstances

Unit 8622-401: Develop and Implement an Operational Plan

Credit Value – 5

Guided Learning Hours – 24

Module 7: Principles of Operational Planning

  • Use Risk Analysis Techniques in Planning
  • Understand Components of an Operational Plan
  • Analyse the Relationship Between Strategic and Operational Plans
  • Utilise Planning Tools and Techniques
  • Conduct Cost-Benefit Analysis

Module 8: Developing an Operational Plan

  • Set SMART Objectives and KPIs
  • Ensure Plans Align with Organisational Strategy and Values
  • Develop Targeted Risk Management Plans
  • Ensure Synergy with Other Business Areas

Module 9: Implementing and Evaluating Operational Plans

  • Implement Plans Within Budgets and Timelines
  • Communicate Plan Requirements to Stakeholders
  • Revise Plans in Response to Changing Circumstances
  • Conduct Periodic Reviews and Report on Plan Effectiveness

Unit 8622-402: Developing Working Relationships with Stakeholders

Credit Value – 4

Guided Learning Hours – 20

Module 10: Understanding Stakeholder Relationships

  • Analyse Stakeholder Mapping Techniques
  • Use Influencing Skills to Enhance Stakeholder Relationships
  • Apply Expectation Management and Conflict Resolution
  • Evaluate Stakeholder Consultation Methods and Their Risks

Module 11: Scope for Collaboration with Stakeholders

  • Identify Key Stakeholders for Relationship Development
  • Understand Stakeholder Roles, Responsibilities, and Concerns
  • Evaluate Business Areas Benefiting from Stakeholder Collaboration

Module 12: Developing Productive Stakeholder Relationships

  • Build Mutual Trust and Respect
  • Integrate Stakeholder Advice into Decision-making
  • Minimise Potential Friction Among Stakeholders

Module 13: Evaluating Stakeholder Relationships

  • Monitor and Assess Stakeholder Relationships
  • Address Changes Impacting Stakeholder Dynamics
  • Recommend Improvements Based on Relationship Analysis

Unit 8622-301: Managing Team Performance

Credit Value – 4

Guided Learning Hours – 21

Module 14: Understanding Team Performance Management

  • Explain the Use of Benchmarks in Managing Performance
  • Explore a Range of Quality Management Techniques for Team Performance
  • Describe Constraints on the Ability to Amend Priorities and Plans

Module 15: Allocating and Assuring Quality of Work

  • Identify the Strengths, Competences, and Expertise of Team Members
  • Allocate Work Based on Team Members' Strengths and Competences
  • Identify Areas for Improvement in Team Members' Performance
  • Amend Priorities and Plans Considering Changing Circumstances
  • Recommend Changes to Systems and Processes to Improve Work Quality

Module 16: Managing Team Communication

  • Explain the Lines of Communication and Authority Levels Within the Team
  • Communicate Team Objectives, Responsibilities, and Priorities
  • Use Appropriate Communication Methods Based on the Topic and Audience
  • Provide Support to Team Members When Needed
  • Agree on a Process for Providing Feedback on Work Progress
  • Review and Improve the Effectiveness of Team Communications

Unit 8622-306: Managing Individual’s Performance

Credit Value – 4

Guided Learning Hours – 20

Module 17: Understanding Underperformance Management

  • Explain Typical Organisational Policies on Discipline, Grievance, and Underperformance
  • Identify Causes of Underperformance
  • Explain the Importance of Making Individuals Aware of Their Underperformance Clearly but Sensitively
  • Address Issues that Hamper Individuals' Performance
  • Agree on a Course of Action to Address Underperformance

Module 18: Managing Individual Performance in the Workplace

  • Agree on SMART Objectives Aligned with Organisational Goals
  • Delegate Responsibilities Based on Expertise and Development Needs
  • Apply Motivation Techniques to Maintain Morale
  • Provide Information, Resources, and Mentoring to Help Individuals Meet Their Targets
  • Monitor Individuals' Progress Toward Objectives
  • Recognise Individuals' Achievements
  • Adhere to Organisational Policies and Legal Requirements in Performance Management

Unit 8622-309: Encouraging Innovation

Credit Value – 4

Guided Learning Hours – 14

Module 19: Identifying Opportunities for Innovation

  • Analyse Techniques Used to Generate Ideas and Their Advantages and Disadvantages
  • Explain How Innovation Benefits an Organisation
  • Explain Constraints on the Ability to Make Changes
  • Agree with Stakeholders on Terms of Reference for Evaluating Innovation
  • Engage Team Members in Finding Opportunities to Innovate
  • Monitor Performance and Developments that May Benefit from Innovation
  • Analyse Information to Identify Opportunities for Innovation

Module 20: Generating and Testing Ideas

  • Generate Ideas for Innovation that Meet Agreed Criteria
  • Test Selected Ideas for Viability
  • Evaluate the Fitness for Purpose and Value of the Selected Ideas
  • Assess Potential Innovations Against Evaluation Criteria

Module 21: Implementing Innovation

  • Explain the Risks of Implementing Innovative Ideas
  • Justify Conclusions of Efficiency and Value with Evidence
  • Prepare Costings and Schedules for Efficient Implementation
  • Design Processes that Support the Implementation of Innovative Ideas

Unit 8622-313: Implementing and Maintaining Business Continuity

Credit Value – 4

Guided Learning Hours – 25

Module 22: Planning for Business Continuity

  • Describe the Components of a Business Continuity Plan
  • Explain the Uses of a Business Continuity Plan
  • Explain the Features of Different Business Continuity Planning Models
  • Explain the Potential Consequences of Inadequate Business Continuity Plans
  • Confirm the Aim, Scope, and Objectives of Business Continuity Plans
  • Engage Stakeholders in Developing Continuity Plans
  • Identify Business-Critical Products, Services, Activities, and Resources

Module 23: Implementing Business Continuity

  • Develop a Framework for Business Continuity Management
  • Recommend Resources Proportional to Potential Business Disruption Impacts
  • Communicate the Importance of Continuity Plans to Stakeholders
  • Meet Objectives Within the Business Continuity Plan

Module 24: Maintaining Business Continuity

  • Provide Training for Staff on Business Continuity Plans
  • Validate and Test the Strength of Business Continuity Plans
  • Update Plans and Processes Based on Feedback and Other Information

Unit 8622-310: Managing Conflict Within a Team

Credit Value – 5

Guided Learning Hours – 25

Module 25: Understanding Conflict Management Principles

  • Evaluate the Suitability of Different Conflict Management Methods for Various Situations
  • Describe the Personal Skills Needed to Deal with Conflict Between People
  • Analyse Potential Consequences of Unresolved Conflict Within a Team
  • Explain the Role of External Arbitration and Conciliation in Conflict Resolution

Module 26: Reducing Potential for Conflict

  • Communicate Team Roles, Responsibilities, Objectives, and Expected Standards of Behaviour
  • Explain to Team Members the Constraints Under Which Colleagues Work
  • Review Systems, Processes, and Structures Likely to Cause Conflict, in Line with Organisational Procedures
  • Take Action to Minimise Conflict Within the Limits of One's Authority
  • Explain How Team Members' Personalities and Cultural Backgrounds May Lead to Conflict

Module 27: Dealing with Conflict Within a Team

  • Assess the Seriousness of Conflict and Its Potential Impact
  • Treat Everyone Involved with Impartiality and Sensitivity
  • Decide on a Course of Action That Offers Optimum Benefits
  • Explain the Importance of Engaging Team Members' Support for Agreed Actions
  • Communicate Actions to Those Affected by Them
  • Adhere to Organisational Policies, Legal, and Ethical Requirements When Managing Team Conflict

Unit 8622-317: Contribute to the improvement of business performance

Credit Value – 6

Guided Learning Hours – 33

Module 28: Understand Problem Solving Techniques and Processes

  • Explain Different Problem-Solving Techniques.
  • Explain Organisational and Legal Constraints.
  • Describe Stakeholders' Role in Problem-Solving.
  • Describe Steps in Business Decision-Making.
  • Analyse Implications of Implementing Decisions.

Module 29: Understand Improvement Techniques and Processes

  • Describe Benefits of Continuous Improvement.
  • Analyse Features of Continuous Improvement Techniques.
  • Explain How to Conduct a Cost-Benefit Analysis.
  • Explain the Importance of Stakeholder Feedback.

Module 30: Be Able to Solve Problems in Business

  • Identify the Nature and Causes of Problems
  • Evaluate the Scope and Scale of Problems
  • Analyse Action Courses in Response to Problems
  • Use Evidence to Justify Problem-Solving Approaches
  • Develop Plans and Success Criteria
  • Obtain Approval to Implement Solutions
  • Act to Resolve or Mitigate Problems
  • Evaluate Success and Implications of Solutions

Module 31: Be Able to Contribute to The Improvement of Activities

  • Identify Contributions to Improvement Activities
  • Calculate Performance Measures
  • Justify the Case for Improvements
  • Develop Operating Procedures and Resource Plans

Unit 8622-318: Negotiate in a Business Environment

Credit Value – 4

Guided Learning Hours – 18

Module 32: Understand the Principles Underpinning Negotiation

  • Describe Negotiation Strategy Requirements
  • Explain Different Negotiation Techniques
  • Discuss Research on The Other Party in Negotiations
  • Explain Cultural Differences in Negotiations

Module 33: Be Able to Prepare for Business Negotiations

  • Identify of:
  • Purpose
  • Scope
  • Objectives of Negotiation
  • Explain Own Authority in Negotiating
  • Prepare a Negotiation Strategy
  • Prepare Compromises and Fall-Back Stances
  • Assess Other Party's Objectives and Stances
  • Research Other Party's Strengths and Weaknesses

Module 34: Be Able to Carry Out Business Negotiations

  • Conduct Negotiations Within Limits to Optimise Opportunities
  • Adapt Negotiation Tactics with Changing Circumstances
  • Maintain Records of Negotiations, Outcomes, and Agreements
  • Follow Organisational Policies and Legal Requirements During Negotiations

Unit 8622-420: Manage Information Systems

Credit Value – 6

Guided Learning Hours – 30

Module 35: Understand the of Information Systems

  • Explain Uses of Information Systems
  • Describe Information System Interfaces
  • Analyse Implications of System Updates
  • Analyse Stakeholder Feedback on Systems
  • Evaluate Data Protection in System Management

Module 36: Be Able to Set Up Information System Processes

  • Develop SOPs for Administrative Processes
  • Implement Problem-Solving Management Processes
  • Analyse Training Needs for System Users

Module 37: Be Able to Manage an Information System

  • Monitor Information Quality Against KPIs
  • Update Systems to Meet Business and User Needs
  • Provide System Training and Support
  • Manage System Issues Minimising Business Disruption
  • Evaluate System Effectiveness
  • Recommend System Improvements for Efficiency
  • Adhere to Organisational and Legal Standards in System Management

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Who should attend this ILM Level 4 NVQ Diploma in Management Course?

The ILM Level 4 NVQ Diploma in Management Training is ideal for individuals seeking to enhance their leadership and management skills, particularly those looking to advance in managerial roles. The professionals who will benefit the most from this course include:

  • Team Leaders
  • Supervisors 
  • Middle Managers 
  • Aspiring Managers 
  • Project Coordinators 
  • Operations Managers 
  • HR Professionals

Prerequisites of the ILM Level 4 NVQ Diploma in Management Course

There are no formal prerequisites to attend this ILM Level 4 NVQ Diploma in Management Training Course.  

ILM Level 4 NVQ Diploma in Management Course Overview

The ILM Level 4 NVQ Diploma in Management is designed to provide a comprehensive understanding of management principles and practices, making it essential for professionals seeking to enhance their leadership and management capabilities.   

Mastering management skills is vital for Team Leaders, Middle Managers, and HR Professionals, as it enables them to navigate complex challenges, make informed decisions, and lead teams towards achieving organisational goals. 

This 4-days training by the Knowledge Academy offers a focused and practical approach to developing key management skills. Delegates will engage in interactive sessions, case studies, and real-world scenarios that will equip them with the knowledge and tools needed to excel in their roles. 

Course Objectives 

  • To understand the core principles of effective management
  • To develop skills in strategic planning and decision-making
  • To enhance team leadership and motivation techniques
  • To learn methods for improving team performance and productivity
  • To gain expertise in managing resources and budgets effectively
  • To master communication and conflict resolution strategies in a management context

Upon completion of this course, delegates will have a solid foundation in management practices, enabling them to lead teams more effectively and contribute to organisational success. They will be better equipped to make strategic decisions and drive performance improvements within their teams.

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What’s included in this ILM Level 4 NVQ Diploma in Management Course?

  • ILM Level 4 NVQ Diploma in Management Assessment 
  • World-Class Training Sessions from Experienced Instructors   
  • ILM Level 4 NVQ Diploma in Management Certificate  
  • Digital Delegate Pack 

Show moredown

ILM Level 4 NVQ Diploma in Management Assessment Information

  • You will complete 2000 word written assignments, one for each unit you study 
  • You will submit these online and they will be marked by your ILM tutor

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Classroom (2 days)

Online Self-paced (53 hours)

ILM Level 4 Certificate in Principles of Leadership and Management Course Outline

Total Credit Value – 15

Total Guided Learning Hours – 53

Unit 8625-400: Understanding the Management Role to Improve Management Performance

Credit Value – 4

Guided Learning Hours – 15

Module 1: Understand the Specific Responsibilities of Middle Managers in Enabling an Organisation to Achieve its Goals

  • Role of Management
  • Levels of Management
  • Functions of Management
  • Role of Manager in an Organisation
  • Nature of Goals and Objectives
  • Goals and Objectives of an Organisation
  • Benefits of Setting Work Goals and Objectives
  • Stakeholders' Objectives in an Organisation
  • Formal and Informal Organisational Relationships

Module 2: Understand How Communication and Interpersonal Skills Affect Managerial Performance in the Workplace

  • Importance of Interpersonal Skills in the Workplace
  • Interpersonal Skills That Every Manager Needs
  • How do Interpersonal Skills Affect Your Leadership Style?
  • Evaluate How Interpersonal Skills Affect Managerial Performance?
  • Importance of Feedback in the Workplace
  • How to Deliver Effective Feedback in the Workplace?
  • Personal Work Style
  • Effective Management Styles

Module 3: Be Able to Assess Personal Development Opportunities to Improve Own Managerial Performance

  • What is a Personal Development Plan (PDP)?
  • Benefits of Work Development Plans
  • What is Knowledge Sharing?
  • Benefits of Knowledge Sharing
  • Ways to Improve Your Personal Development Skills
  • Personal Development Strategies That Really Work
  • Formal and Informal Personal Development Methods
  • Internal Vs External Training Methods

Unit 8625-401: Planning and Leading a Complex Team Activity

Credit Value – 4

Guided Learning Hours – 6

Module 4: Plan a Complex Team Activity

  • Define Activity Goals
  • Identify Necessary Tasks and Resources, Considering Constraints
  • Create an Implementation Plan
  • Evaluate Risks and Safety Concerns

Module 5: Communicate Activity Details to Team

  • Share Activity Details, Encourage Questions, and Clarify Doubts
  • Assign Team Roles and Responsibilities

Module 6: Review Leadership in Complex Activities

  • Gather Feedback on Leadership Effectiveness
  • Analyse Leadership Strengths and Areas for Improvement
  • Develop a Plan to Enhance Planning and Leadership Skills Based on Feedback

Unit 8625-408: Management Communication

Credit Value – 4

Guided Learning Hours – 18

Module 7: Understand the Importance of Effective Communication in Management 

  • Importance of Effective Communication in Management 
  • Communication Process 
  • Relevance of the Communication Cycle for Effective Communication  
  • Importance of Selecting an Appropriate Tone and Language 
  • Importance of Level of Formality 
  • Effectiveness of Verbal and Written Communication Methods 
  • Evaluate Communication Skills as a Manager  

Module 8: Be Able to Develop Effective Communication Skills as a Reflective Manager 

  • Developing Effective Communication Skills as a Reflective Manager 
  • Tools for Evaluating Communication Skills 
  • Importance of Feedback on Communication Skills 
  • Identifying Strengths and Areas for Improvement 
  • SWOT Analysis 
  • Personal Development Planning    

Unit 8625-310: Understanding How to Motivate to Improve Performance

Credit Value:2

Guided Learning Hours: 9

Module 9: Understand the Factors that Influence Motivation Levels in the Workplace 

  • What is Motivation? 
  • Factors of Motivation 
  • How Individual Differences Affect Levels of Motivation in the Workplace? 
  • Potential Impact on Organisational Performance 

Module 10: Understand How a Theory of Motivation can be Used to Improve Performance Levels 

  • Motivation Theories 
  • Ways to Improve Performance by Motivations Theory 
  • Ways to Use Employee Engagement to Improve Motivation Levels 

Unit 8625-314: Understanding Discipline in the Workplace

Credit Value:1

Guided Learning Hours: 5

Module 11: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace 

  • Legal Aspects 
  • Progressive Discipline Policy – Single Disciplinary Process 
  • Importance of Policies and Procedures 
  • How to Develop Policies and Procedures in the Workplace?
  • Types of Policies and Procedures 

Module 12: Understand How to Monitor Discipline in the Workplace 

  • Standard Disciplinary Procedure 
  • Purposes and Objectives of Disciplinary Action 
  • How to Maintain Workplace Discipline? 
  • Steps to Improve and Develop Interpersonal Skills

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Who Should Attend this ILM Level 4 Certificate in Principles of Leadership and Management Training?

This course is designed for middle managers, team leaders, or those aspiring to hold managerial positions who wish to deepen their understanding of effective management practices and enhance their leadership capabilities.

  • Operations Managers
  • Project Managers
  • Human Resources Managers
  • Sales Team Leaders
  • Customer Service Managers
  • Marketing Managers
  • Production Supervisors

Prerequisites of ILM Level 4 Certificate in Principles of Leadership and Management Training

There are no formal prerequisites for attending this ILM Level 4 Certificate in Principles of Leadership and Management Training.

ILM Level 4 Certificate in Principles of Leadership and Management Course Overview

Leadership and management are the cornerstones of any successful organisation, driving productivity, innovation, and growth. As the business environment becomes increasingly complex, the demand for skilled leaders who can effectively manage teams and resources has never been higher.

Understanding the principles of leadership and management is crucial for professionals aspiring to excel in their careers. Whether you are an Operations Manager, Department Head, or Project Coordinator, mastering these skills enables you to lead teams effectively, make strategic decisions, and contribute to the overall success of your organisation.

This 1-day training by The Knowledge Academy offers delegates an intensive and focused learning experience, designed to deliver practical skills and knowledge that can be immediately applied in the workplace. Through expert-led instruction, interactive discussions, and real-world case studies, delegates will gain a deeper understanding of leadership dynamics and management strategies. 

Course Objectives

  • To develop an understanding of key leadership principles and their practical application.
  • To enhance skills in managing and motivating teams to achieve organisational goals.
  • To learn effective decision-making strategies in a leadership context.
  • To explore the importance of communication in leadership and how to improve it.
  • To understand how to implement management strategies that align with organisational objectives.
  • To gain insights into managing change and conflict within teams effectively.

Upon completion of this course, delegates will be equipped with the leadership and management skills necessary to excel in their professional roles. They will gain the confidence to lead teams more effectively, make strategic decisions, and contribute meaningfully to their organisation's success.

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What’s included in this LM Level 4 Certificate in Principles of Leadership and Management Course?

  • World-Class Training Sessions from Experienced Instructors  
  • LM Level 4 Certificate in Principles of Leadership and Management Certificate 
  • Digital Delegate Pack

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Classroom (1 days)

Online Self-paced (12 hours)

ILM Level 4 Award in Leadership Training Course Outline

Total Credit Value – 6

Total Guided Learning Hours – 12

Unit 8604-308: Understanding Leadership

Credit Value – 2

Guided Learning Hours – 6

Module 1: Understand Leadership Styles

  • Outline Factors Influencing Leadership Style Choices in Workplaces
  • Discuss the Impact of Leadership Styles on Individual and Group Behaviour

Module 2: Evaluate Leadership Qualities and Potential

  • Personal Leadership in the Context of Specific Models and Organisational Culture
  • Suggest Ways to Enhance Personal Leadership According to a Specific Model

Unit 8604-401: Planning and Leading a Complex Team Activity

Credit Value – 4

Guided Learning Hours – 6

Module 3: Be Able to Plan a Complex Team Activity 

  • Define the Activity's Purpose and Goals
  • List Needed Tasks and Resources, Noting Any Constraints
  • Draft an Implementation Plan
  • Identify and Assess Risks and Safety Concerns

Module 4: Communicate Activity Details to Team

  • Share Activity Details, Encourage Queries, and Address Uncertainties
  • Assign Team Roles and Duties

Module 5: Review Leadership in Complex Activities

  • Gather Feedback on Leadership During a Complex Activity
  • Assess Personal Leadership Strengths and Weaknesses
  • Create a Plan to Enhance Planning and Leadership Skills Based on Feedback

Show moredown

Who Should Attend this ILM Level 4 Award in Leadership Course?

This course is designed for individuals in middle management or team leadership roles, aiming to refine their leadership skills and strategic planning capabilities.

  • Operations Managers
  • Team Leaders
  • Project Coordinators
  • Department Head Executives
  • Shift Supervisors
  • Business Unit Managers
  • Quality Assurance Leaders

Prerequisites of ILM Level 4 Award in Leadership Course

There are no formal prerequisites for attending this ILM Level 4 Award in Leadership Training.

ILM Level 4 Award in Leadership Course Overview

The ILM Level 4 Award in Leadership is tailored to enhance the leadership acumen of professionals stepping into or currently holding mid-level management roles. The course dissects the varied leadership styles and their implications on team dynamics, providing a robust framework for identifying and cultivating personal leadership qualities within organisational contexts.

This ILM Level 4 Award in Leadership Training is ideal for aspiring middle managers, team leaders, and supervisors aiming to enhance their leadership skills. It is designed for professionals seeking to develop strategic decision-making and effective management practices.

This 1-day ILM Level 4 Award in Leadership Training course by The Knowledge Academy is structured around two primary units—Understanding Leadership and Planning and Leading a Complex Team Activity. Through interactive modules, delegates will explore the factors influencing leadership styles, evaluate their leadership potential, and gain practical skills in orchestrating complex team tasks. The program balances theoretical knowledge with actionable strategies, ensuring leaders can adapt and thrive in diverse workplace scenarios.

Course Objectives

  • Identify and leverage different leadership styles to enhance team performance.
  • Evaluate and develop personal leadership qualities in a professional setting.
  • Plan and execute complex team activities efficiently.
  • Assess and mitigate risks in team projects effectively.
  • Foster clear and impactful communication within teams.
  • Continuously improve leadership skills through feedback and reflection.

By the end of this course, delegates will be equipped to recognise and apply effective leadership styles that resonate with their team's culture and goals. They will have mastered the skills to plan, communicate, and lead complex activities, ensuring both safety and efficiency.

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What’s included in this ILM Level 4 Award in Leadership Course?

  • World-Class Training Sessions from Experienced Instructors  
  • ILM Level 4 Award in Leadership Certificate 
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.

ILM Level 4 FAQs

ILM (Institute of Leadership & Management) provides accredited qualifications and training in leadership, management, and coaching, aimed at improving workplace performance and developing effective leaders.
Completing an ILM Level 4 Qualification enhances your leadership skills, boosts career progression opportunities, and provides a recognised credential that validates your management capabilities.
The prerequisites of these courses vary. Kindly refer to the respective course pages for more specific details.
This ILM Level 4 Training is ideal for mid-level managers, team leaders, and professionals looking to develop their leadership and management skills.
ILM Level 4 focuses on more advanced leadership and management skills, building on the foundational knowledge provided in Level 3, and is suited for mid-level management roles.
The ILM Level 4 Certification Courses cover topics such as leadership styles, team management, decision-making, performance management, and strategic planning.
While it's more suited to those with some experience, aspiring managers can still benefit, especially if they are ready to take on more responsibilities and challenges.
ILM Level 4 qualifications can lead to career advancement in roles such as team leader, department manager, operations manager, or project manager. It can also prepare you for further study at higher levels.
You will gain advanced leadership, team management, strategic planning, and decision-making skills, along with a deeper understanding of effective management practices.
Yes, ILM Level 4 is particularly beneficial in industries like healthcare, finance, retail, manufacturing, and public services, where strong management and leadership skills are essential.
The duration of these courses varies. Kindly refer to the respective course pages for more specific details.
The Knowledge Academy is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking these ILM Level 4 Certification Courses.
Please see our ILM Level 4 courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider for ILM Level 4.
The training fees for ILM Level 4 in the United Kingdom starts from £1795
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