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Course Information

ILM Level 4 Certificate in Leadership and Management Course Outline

Total Credit Value: 13

Unit 1: Understanding the Management Role to Improve Management Performance 8605-400

CV: 4

Module 1: Understand the Specific Responsibilities of Middle Managers in Enabling an Organisation to Achieve Its Goals

  • Goals and Objectives of Organisation
  • Specific Responsibilities of Middle Managers in Enabling Organisation to Achieve its Goals
  • Formal and Informal Organisational Relationships

Module 2: Understand How Communication and Interpersonal Skills Affect Managerial Performance in the Workplace

  • How Interpersonal and Communication Skills Affect Managerial Performance?
  • Strategies to Overcome Barriers to Effective Managerial Communication and Interpersonal Skills

Module 3: Be Able to Assess Personal Development Opportunities to Improve Own Managerial Performance

  • Assess Own Knowledge, Skills and Behaviour, and their Effect on Own Managerial Performance
  • Areas for Personal Development to Improve Own Managerial Performance
  • Produce a Personal Development Plan to Improve Own Managerial Performance

Unit 2: Developing Your Leadership Styles 8605-406

CV: 4

Module 4: Understand the Outcomes of Effective Leadership

  • Evaluate the Importance of Performance and Engagement with Followers in an Organisation
  • Defining Leadership

Module 5: Be Able to Assess Own Leadership Styles 

  • Review Own Leadership Styles by Using a Diagnostic
  • Assess the Effectiveness of Own Leadership Styles

Module 6: Understand the Implications of Own Leadership Styles for Self and for Leadership Within Own Organisation

  • Impact of Changes in the Situation on the Effectiveness of the Adopted Style
  • Leadership Profiling

Module 7: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

  • Factors Which Impact on Leadership Effectiveness
  • Assess Own Leadership Behaviour in Terms of These Factors

Module 8: Understand How to Develop Own Leadership Style and Effectiveness

  • Produce an Action Plan for Developing Own Leadership Style and Effectiveness
  • Benefits of Implementing the Action Plan
  • How You Will Monitor and Evaluate the Action Plan?

Unit 3: Solving Problems and Making Decisions 8605-300

CV: 2

Module 9: Know How to Describe a Problem, Its Nature, Scope, and Impact

  • Problem, Its Nature Scope, and Impact
  • Ways to Recognise, Define, Investigate, and Analyse Problems
  • Objective Setting in Relation to Problem
  • Brainstorming, Problem Solving, and Creative Thinking Techniques

Module 10: Know How to Gather and Interpret Information to Solve a Problem

  • Gather and Interpret Information to Identify Possible Solutions to a Problem
  • Prepare a Summary of the Options Providing Facts and Evidence
  • Difference Between Data and Information

Module 11: Know How to Evaluate Options to Make a Decision

  • Importance of Adequate and Relevant Information for Effective Decision-Making
  • Identification of What Information is Relevant to Specific Decisions
  • Decision Making Techniques

Module 12: How to Plan, Monitor, and Review the Implementation and Communication of Decisions?

  • Plan the Implementation and Communication of the Decision
  • Monitoring and Review Techniques to Evaluate Outcomes

Unit 4: Planning and Allocating Work 8605-303    

CV: 2

Module 13: Know How to Plan Work in the Workplace

  • Identify Organisational Targets Relevant to the Team
  • Set Smart Objectives for the Team to Achieve the Targets
  • Use a Technique to Plan to Achieve the Objectives
  • Explain How to Monitor and Control a Planned Activity

Module 14: Know How to Allocate Work to Team Members

  • Identify Resources Required to Complete a Planned Activity
  • How to Allocate Work to Team Members?
  • How to Assess and Support Team Performance in Achieving Objectives?

Module 15: Understand How to Improve the Performance of a Team in Delivering to Plan

  • Possible Cause of Variance from a Planned Activity
  • How to Involve Team Members in Identifying Ways to Improve Performance to Meet Objectives?
  • Techniques for Identifying Causes of Underperformance

Unit 5: Understanding Discipline in the Workplace 8605-314

CV: 1

Module 16: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

  • Legal Aspects of the Disciplinary Process
  • Organisation’s Employment Policies and Procedures that Could Guide the Manager in Dealing with Disciplinary Issues

Module 17: Understand How to Monitor Discipline in the Workplace

  • Purpose of Disciplinary Procedure
  • Interpersonal Behaviour and Support Skills Required by a Manager to Monitor Discipline in the Workplace

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Prerequisites

There are no formal prerequisites for attending this ILM Level 4 Certificate in Leadership and Management training course.

Audience

This ILM Level 4 Certificate in Leadership and Management training course is designed for every individual who wants to gain in-depth knowledge of leadership and management skills. However, new and aspiring heads of department or middle managers will get more benefit by attending this course.

ILM Level 4 Certificate in Leadership and Management Course Overview

Leadership and management skills are essential for a manager in many ways, as these skills are crucial for them to perform their daily tasks effectively. Leadership skills allow managers to communicate effectively with their teams to solve problems in the department and build stronger relationships. This training course will help individuals to plan, manage, direct, and control tasks to achieve their desired goals. This training will help organisations improve their managerial abilities and increase employee engagement. This training assists learners to increase their work productivity. Holding skills in this training course can help individuals gain quick professional growth and expand career opportunities in their work field.

In this 3-day ILM Level 4 Certificate in Leadership and Management training course, delegates will gain in-depth knowledge about the importance of leadership and management skills in their career to achieving the organisational desired goal. During this training course, delegates will learn various concepts about leadership and management, such as identifying areas for personal development to improve managerial performance, developing an effective team, and many more. Our highly skilled professionals with years of teaching experience will conduct this training and equip delegates with the concepts of leadership and management.

Course Objectives:

  • To identify the problem and make appropriate decisions
  • To know about the responsibilities of a manager to achieve goals
  • To understand the relationship between formal and informal organisations
  • To learn effective managerial communication and interpersonal skills
  • To get in-depth knowledge about effective leadership styles
  • To understand how to monitor and evaluate the action plan

After completing this training, delegates will be able to make effective decisions to solve problems in the workplace. They will also be able to engage more followers in the organisation with the help of an effective leadership style.

The Knowledge Academy’s ILM Level 4 Certificate in Leadership and Management training demonstrates to the delegates all the required skills to manage and lead their teams effectively.

Delegates can also choose from our popular ILM Level 4 courses such as ILM Level 4 Award in Leadership and Management, ILM Level 4 Certificate in Principles of Leadership and Management, ILM Level 4 Award in Leadership, ILM Level 4 Diploma in Leadership and Management, ILM Level 4 Diploma in Principles of Leadership and Management, and ILM Level 4 NVQ Diploma in Management.

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What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

Management is a process of planning, organising, directing, and managing various tasks to achieve the desired goal. Having skills to manage a task effectively helps a lot in increasing production.
There are no formal prerequisites for attending this course.
This course is designed for new and aspiring heads of department and middle managers.​
Division of work, authority, discipline, unity, order, and equity are few basic principles of management which help managers to manage their teams more effectively achieve company goal.
The primary purpose of this ILM Level 4 Certificate in Leadership and Management course is to help individuals acquire leadership and management skills, so they can effectively lead and manage their employees, team, or organisation to achieve their desired goal effectively.
This ILM Level 4 Certificate in Leadership and Management training course covers various topics such as leadership behaviour, leadership profiling, implementing the action plan, and problem-solving techniques which will help you to acquire leadership and management skills to manage your team and achieve outstanding business results.
The price for ILM Level 4 Certificate in Leadership and Management certification in the United Kingdom starts from £1495
The Knowledge Academy is the Leading global training provider in the world for ILM Level 4 Certificate in Leadership and Management.
Please see our ILM Level 4 courses available in the United Kingdom

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy is an Approved Centre for ILM

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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