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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

Onsite Training

Our Onsite training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

Onsite courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of Onsite training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Business Skills

Certified HR Manager

  • Gain an understanding of Performace Management with our 2-day Course.
  • Learn the Importance of Learning & Development with this Certified HR Manager Training.
  • Understand Employment Law, Employee Relations and HR Policies. 

Available delivery methods for this course:




Live Virtual

Course Information

Certified HR Manager Outline

Our Certified HR Manager certification covers a wide range of topics. Upon completion, delegates will be equipped with all the knowledge required to secure a career in HR Management.

Human Resources Overview

  • Definition of Human Resources
  • Objectives of Human Resources
  • The Role of Human Resources in a Business Context
  • Structure of the HR Department
  • Challenges faced by an HR Department

Employment Law

  • Employment Contracts
  • Data Protection
  • Health and Safety Regulations
  • Grievance, Discipline, and Dismissal
  • Redundancy
  • TUPE

HR Policy

  • Devising the HR Agenda and Strategy
  • HR Policy Documentation
  • HR Policy Reviews
  • Management of the Development of new HR Policies and Procedures
  • Implementation of new HR Policies and Procedures


  • Writing Job Specifications
  • Recruiting from CEO Level to Receptionist
  • The Employee Handbook
  • Inductions
  • Cost Efficiencies
  • Recruitment Campaigns


  • Maintaining a Pay Plan
  • Profit and Loss
  • Budgeting


  • Generalist HR Activities
  • Documentation
  • Starters and Leavers Administration
  • Absence and Sickness

Employee Relations

  • Support of Disciplinary and Grievance Cases
  • Communication with Employees
  • Conflict Management
  • Employee Engagement


  • Development of an Engagement Programme
  • Setting up a Benefit Structure
  • Performance Appraisal System

Learning and Development

  • The Importance of Learning and Development
  • Learning and Development Best Practice
  • Gap Analysis
  • Training Requirements
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Certified HR Manager Overview

The HR Manager is responsible for all processes relating to the activities and requirements of the staff within the organisation. Their input is critical in determining and developing organisational culture, which in turn drives the improvement of business performance. HR Managers are required to develop, coordinate, and lead Human Resources practices in order to achieve an employee-oriented, successful work environment, which highlights productivity, quality, and ongoing development of the workforce.

The tasks of a competent HR Manager fall within a number of categories, including Recruitment, Remuneration, Administration, Employee Relations, Performance, and Learning and Development. An HR Manager must be capable of striking the correct balance between these areas. Depending on organisational needs, some of these responsibilities may be assisted by other departments, for example, Finance, Facilities, or Marketing. However, the HR Manager is always closely involved in decisions and so must be adaptable in order to work with a number of teams. In addition, the HR Manager must demonstrate strong leadership of their own HR Team and represent HR during meetings and consultations.

This is a two-day HR training course, which aims to train delegates to be able to execute the core responsibilities of an HR Manager. Training will begin with a brief overview of Human Resources itself, before covering HR Policies and Legislation. Thereafter, training will focus on the activities of an HR Manager and the knowledge and skills required to succeed in this role. Achieving this certification will demonstrate the aptitude that recruiters look for in an HR Manager. 

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Who should complete this course?

This course should be attended by professionals wishing to enter into the field of HR Management.


In order to take this training course, delegates should have some understanding and working experience of Human Resources. 

Certified HR Manager Exam

This course includes a 60 minute, closed-book exam comprising of 40 questions. The questions are multiple choice. The pass mark for this Certified HR Manager exam is 65%.

The following is included in this Certified HR Manager course:

  • The Certified HR Manager Examination
  • The Knowledge Academy Certified HR Manager Manual
  • Experienced Instructor
  • Certificate
  • Refreshments​

Certified HR Manager FAQs

Please arrive at the venue at 8:45am.
In order to take this training course, delegates should have some understanding and working experience of Human Resources.
This course should be attended by professionals wishing to enter into the field of HR Management.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 2 day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

Upcoming classes

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Certified HR Manager

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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How will you be funding your training?

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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