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Certified HR Manager

Key points about this course

Duration: 2 Days*

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  • Gain an understanding of Performace Management with our 2-day Course.
  • Learn the Importance of Learning & Development with this Certified HR Manager Training.
  • Understand Employment Law, Employee Relations and HR Policies.

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Course Information

Certified HR Manager Course Overview

The HR Manager is responsible for all processes relating to the activities and requirements of the staff within the organisation. Their input is critical in determining and developing organisational culture, which in turn drives the improvement of business performance. HR Managers are required to develop, coordinate, and lead Human Resources practices in order to achieve an employee-oriented, successful work environment, which highlights productivity, quality, and ongoing development of the workforce.

The tasks of a competent HR Manager fall within a number of categories, including Recruitment, Remuneration, Administration, Employee Relations, Performance, and Learning and Development. An HR Manager must be capable of striking the correct balance between these areas. Depending on organisational needs, some of these responsibilities may be assisted by other departments, for example, Finance, Facilities, or Marketing. However, the HR Manager is always closely involved in decisions and so must be adaptable in order to work with a number of teams. In addition, the HR Manager must demonstrate strong leadership of their own HR Team and represent HR during meetings and consultations.

This is a two-day HR training course, which aims to train delegates to be able to execute the core responsibilities of an HR Manager. Training will begin with a brief overview of Human Resources itself, before covering HR Policies and Legislation. Thereafter, training will focus on the activities of an HR Manager and the knowledge and skills required to succeed in this role. Achieving this certification will demonstrate the aptitude that recruiters look for in an HR Manager. 

Certified HR Manager Course Outline

Our Certified HR Manager certification covers a wide range of topics. Upon completion, delegates will be equipped with all the knowledge required to secure a career in HR Management.

Human Resources Overview

  • Definition of Human Resources
  • Objectives of Human Resources
  • The Role of Human Resources in a Business Context
  • Structure of the HR Department
  • Challenges faced by an HR Department

Employment Law

  • Employment Contracts
  • Data Protection
  • Health and Safety Regulations
  • Grievance, Discipline, and Dismissal
  • Redundancy
  • TUPE

HR Policy

  • Devising the HR Agenda and Strategy
  • HR Policy Documentation
  • HR Policy Reviews
  • Management of the Development of new HR Policies and Procedures
  • Implementation of new HR Policies and Procedures


  • Writing Job Specifications
  • Recruiting from CEO Level to Receptionist
  • The Employee Handbook
  • Inductions
  • Cost Efficiencies
  • Recruitment Campaigns


  • Maintaining a Pay Plan
  • Profit and Loss
  • Budgeting


  • Generalist HR Activities
  • Documentation
  • Starters and Leavers Administration
  • Absence and Sickness

Employee Relations

  • Support of Disciplinary and Grievance Cases
  • Communication with Employees
  • Conflict Management
  • Employee Engagement


  • Development of an Engagement Programme
  • Setting up a Benefit Structure
  • Performance Appraisal System

Learning and Development

  • The Importance of Learning and Development
  • Learning and Development Best Practice
  • Gap Analysis
  • Training Requirements

Who should attend this HR Training Course?

This course should be attended by professionals wishing to enter into the field of HR Management.


In order to take this training course, delegates should have some understanding and working experience of Human Resources. 

Please arrive at the venue at 8:45am.
In order to take this training course, delegates should have some understanding and working experience of Human Resources.
This course should be attended by professionals wishing to enter into the field of HR Management.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 2 day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

Certified HR Manager Exam Information

This course includes a 60 minute, closed-book exam comprising of 40 questions. The questions are multiple choice. The pass mark for this Certified HR Manager exam is 65%.

What's included in this HR Training Course?

The following is included in this Certified HR Manager course:

  • The Certified HR Manager Examination
  • The Knowledge Academy Certified HR Manager Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

Dates & Prices

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How will you be funding your training?

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Key points about this course

Duration: 2 Days*

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell


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