Module 1: Introduction to IT Service Management (ITSM)
Module 2: DevOps Overview
Module 3: ITSM in DevOps
Module 4: Service Strategy in DevOps
Module 5: Service Design and Transition in DevOps
Module 6: Service Operation in DevOps
Module 7: Continual Service Improvement (CSI) in DevOps
Module 8: ITSM Tools for DevOps
The ITSM for DevOps Training Course is tailored for professionals looking to bridge the gap between IT Service Management and DevOps practices. This course is ideal for individuals from various roles who aim to enhance their understanding of how ITSM principles align with and support DevOps methodologies. This DevOps Certification Course can be beneficial for the following professionals:
There are no formal prerequisites required for ITSM For DevOps Training Course. However, a basic understanding of both ITSM and DevOps concepts can be beneficial for the delegates.
The intersection of IT Service Management (ITSM) and DevOps has become paramount in the IT domain today. The ITSM for DevOps Certification Course, offered by The Knowledge Academy, delves into this crucial synergy. It equips professionals with the necessary knowledge and skills to streamline IT operations, ensuring seamless collaboration between development and operations teams ultimately driving business success.
Proficiency in ITSM for DevOps is vital for professionals in the field of IT, particularly those involved in software development, system administration, and IT operations. Mastering this subject empowers individuals to bridge the gap between development and operations, fostering quicker, more reliable software releases. DevOps Courses like this one are essential for anyone aiming to excel in this dynamic and competitive industry, as they directly impact the efficiency and effectiveness of IT processes.
This intensive 1-day ITSM for DevOps Training Course offers a concentrated and practical approach to imparting essential skills. Delegates will gain an in-depth understanding of ITSM principles, DevOps practices, and their integration. They will learn to optimise processes, reduce downtime, and enhance collaboration between teams. Practical exercises, case studies, and expert guidance will empower delegates to implement DevOps practices effectively within their organisations.
Course Objectives
After attending this ITSM for DevOps Certification Course, delegates will be able to implement ITSM in DevOps for faster and more agile delivery of IT services using various ITSM tools.
To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
Popular searched areas in and around Heathrow include:-
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITSM for DevOps Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Live classes
Join a scheduled class with a live instructor and other delegates.
Interactive
Engage in activities, and communicate with your trainer and peers.
Global Pool of the Best Trainers
We handpick from a global pool of expert trainers for our Online Instructor-led courses.
Expertise
With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.
Global Reach
With classes running in all timezones, access any of our courses and course material from anywhere, anytime.
Master ITSM for DevOps Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.
Structured Yet Flexible Learning
Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.
Engaging & Interactive Training
Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITSM for DevOps Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.
Expert-Led Course
Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.
Global Training Accessibility
Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.
Experience the most sought-after learning style with The Knowledge Academy's ITSM for DevOps Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ITSM for DevOps Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ITSM for DevOps Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our ITSM for DevOps Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
To help and support our clients we are providing a limited number of 250 daily discount codes.Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
Our training experts have compiled a range of course packages on a variety of categories in ITSM for DevOps Training, to boost your career. The packages consist of the best possible qualifications with ITSM for DevOps Training, and allows you to purchase multiple courses at a discounted rate.
ITSM for DevOps training focuses on integrating IT Service Management (ITSM) practices with DevOps principles. This course equips participants with the knowledge and skills to improve service delivery, enhance collaboration between IT and development teams, and streamline processes to deliver higher-quality services faster.
DevOps is a set of practices that combines software development (Dev) and IT operations (Ops) to shorten the development lifecycle and deliver high-quality software continuously. It emphasizes collaboration, automation, and integration between teams to enhance efficiency and responsiveness to business needs.
The benefits of ITSM for DevOps include improved collaboration between teams, enhanced service quality, faster incident resolution, increased customer satisfaction, and a more agile and responsive IT environment that aligns with business goals.
Upon completing the ITSM for DevOps course, participants can pursue various roles, including DevOps Engineer, IT Service Manager, Release Manager, Systems Administrator, and IT Operations Analyst. These positions leverage the skills gained in the course to enhance IT service delivery and operational efficiency.
The ITSM for DevOps certification is gaining popularity in the United Kingdom as organizations increasingly adopt DevOps practices to enhance agility and service quality. This certification is recognized by employers seeking professionals who can bridge the gap between IT operations and development
Service Strategy involves understanding and defining the organization's objectives and customer needs to create a roadmap for service delivery. It includes assessing market opportunities, developing service offerings, and aligning IT services with business goals.
DevOps aligns with service strategy by fostering a culture of collaboration and continuous improvement, ensuring that IT services meet business needs and can quickly adapt to changes. This alignment enhances the delivery of value to customers and supports strategic business objectives.
The average salary for professionals certified in ITSM for DevOps can vary based on experience and location, but in Heathrow, it typically ranges from £40,000 to £70,000 per year. Experienced individuals in senior positions can earn even higher salaries.
Continual Service Improvement (CSI) focuses on identifying and implementing enhancements to IT services and processes. It involves analyzing performance metrics, gathering feedback, and making incremental improvements to ensure services meet changing business requirements.
Popular ITSM tools include ServiceNow, BMC Remedy, Jira Service Management, Freshservice, and Cherwell. These tools help organizations manage IT services effectively, streamline processes, and enhance user experiences.
Benefits of ITSM for DevOps training include increased operational efficiency, enhanced collaboration between teams, improved service quality, better alignment with business objectives, and the ability to respond quickly to market changes.
The ITSM framework is a structured approach to designing, delivering, managing, and improving IT services. It encompasses various best practices and methodologies, including ITIL (Information Technology Infrastructure Library), to ensure effective service management.
The ITSM for DevOps training is highly beneficial for career advancement, as it equips professionals with in-demand skills that align with industry trends. Certification can enhance job prospects, lead to higher salaries, and provide opportunities for career growth in various IT roles.
After completing the ITSM course, individuals can consider pursuing advanced certifications, gaining practical experience in IT service management roles, or exploring specialized training in areas like cloud services, agile methodologies, or security management to further enhance their skills.
To register for the course, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.
The training fees for ITSM for DevOps Trainingin Heathrow starts from £1295
The Knowledge Academy is the Leading global training provider for ITSM for DevOps Training.
Please see our DevOps Certification courses available in Heathrow
Pengcheng Liu
Darren is a very competent and experienced trainer who is able to bring in a lot of practical experience into the lecture to combine it with theory for a better understanding.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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