Oracle Training | Oracle CRM Training in Virtual

Oracle Sales CRM Masterclass Outline

Module 1: Introduction to Oracle CRM

• Overview of CRM
• Overview of Oracle CRM
• Personal Preference Window
• Password Policies
• Personalisation
• Account Settings

Module 2: Sales Techniques in Oracle CRM

• Oracle CRM Sales Prospector on Demand

Module 3: Setting Up Users with the Oracle CRM

• Oracle Sales Cloud
• Creating Users

Module 4: Managing Users in the Oracle CRM

• Managing Users

Module 5: Resources

• Resources
• Resources Detail Administrator
• Task in Resources Manager
• Importing Resources
• Locating a Resource

Who should attend this Oracle CRM Training?

The Oracle CRM Course is designed for professionals who are seeking to enhance their skills and knowledge in the realm of Customer Relationship Management (CRM), specifically within the context of Oracle's Sales CRM software. This course can benefit a wide range of professionals, including:

• Sales Professionals
• Marketing Professionals
• Customer Service Representatives
• Business Development Managers
• CRM Administrators
• IT Managers and System Administrators
• Entrepreneurs and Business Owners

Prerequisites of the Oracle CRM Training

There are no formal prerequisites for attending this Oracle CRM Course.

Oracle CRM Training Course Overview

The Oracle CRM Course focuses on leveraging Oracle's comprehensive CRM tools to optimise sales processes and Customer Relationship Management. In today's fast-paced business environment, CRM Training is vital for managing customer interactions efficiently, ensuring both customer satisfaction and business growth.

This CRM Certification is particularly crucial for sales professionals, CRM Managers, and Business Development Executives. Understanding Oracle CRM is essential for these professionals to streamline sales processes, enhance customer engagement, and drive effective sales strategies using data-driven insights.

The Knowledge Academy's 1-day CRM Certification is designed to provide delegates with a thorough understanding of Oracle CRM functionalities. This CRM Training will equip participants with practical skills to implement Oracle CRM solutions effectively in their respective business environments, enhancing both customer relationships and sales outcomes.

Course Objectives

• To introduce the fundamental concepts and functionalities of Oracle CRM
• To demonstrate techniques for managing customer relationships using Oracle CRM
• To enhance skills in leveraging Oracle CRM for sales process optimisation
• To provide hands-on experience with Oracle CRM tools and features
• To teach best practices for data management and analysis within Oracle CRM
• To prepare delegates for practical application of Oracle CRM in their professional roles

Upon completing the Oracle CRM Course, delegates will possess a comprehensive understanding of Oracle's CRM tools and their application in the sales domain. This knowledge will empower them to effectively manage customer relationships and drive sales growth within their organisations.

What’s included in this Oracle Sales CRM Training Course?

• World-Class Training Sessions from Experienced Instructors  
• Oracle Sales CRM Certificate
• Digital Delegate Pack