Send us your message.
We'll get back to you as soon as we can.
We have your course. Please kindly fill below your contact details to receive full course information and pricing.
The course covers the following topics:
• The definition of ‘agile’
• Agile principles and values
• The structure of Agile IT Service Management
• The advantages of Agile IT Service Management
• Overviews of Lean, Agile and DevOps
By the end of the course, you will:
• Understand what agile is and how it works
• Understand how an agile approach can improve service management practices
• Know how methodologies and frameworks can be integrated into an agile approach
This 1-day course provides the ideal introduction to Agile IT Service Management for service managers and staff wishing to know more about how Agile can be integrated with core IT service management processes to improve efficiency and reduce time to market.
This course is intended for anybody requiring an understanding of Agile IT Service Management. This includes IT managers and support staff working in an agile environment.
There are no prerequisites for this course.
There is no exam with this course.
We have the guaranteed best price for our courses in the industry
Resources are included for a comprehensive learning experience
Flexible delivery methods are available depending on your learning style